Online Appointment Portal and Dashboards for Medical Clinics4/5 (60 avis)
Petal Booking integrates with many electronic medical records and allows for the synchronization of different patient appointment booking channels, the automation of reminders, online appointment bookings and a self-service check-in kiosk. In addition, analytics dashboards that measure and optimize clinic appointment management are available.
Patients can book an appointment on the medical clinic’s website, which maximizes access to physician availabilities. The solution prioritizes the link between the patient and the family physician when assigning an appointment, even in the case of walk-in consultation request.
Automated appointment reminders this time-consuming : reminders and confirmation requests. It also reduces financial losses linked to patient no-shows.
A self-service check-un kiosk allows patients to quickly and autonomously announce their arrival at the medical clinic. It frees up administrative staff and improves the patient’s experience by reducing the line at the reception.
Finally, analytics dashboards and statistics reports act as key performance indicators allowing medical clinics to optimize their operations.
PetalMD is an intuitive scheduling platform that allows physicians to have a life outside of work. Docs can finally be there for their family, friends and themselves. Physicians who work at two sites or also have run a clinic outside the hospital no longer have to suffer hours by their computer and phone sorting through multiple trades when they are double-booked. Trades through a "marketplace" or directly between physicians are error-checked by the computer for schedule conflicts and updated to the master schedule in real-time. We no longer fax an updated copy of the schedule every few days to the hospital, not certain if the most recent version is the one posted; hospital clerical staff can have limited-access accounts to view the master schedule online. The technical support is always quick, helpful, and professional - the answer to my problem is always found. If your group is anything like my group, then they will have zero regrets going to this platform. I make the schedule for my department and I have found the scheduling system adaptive to our group's many unique needs.
There is a learning curve to using the scheduling system and I would recommend training at least one other person other than the scheduler to avoid downtime if the scheduler is away unexpectedly. The training process was very helpful but becoming an expert in all the functionality of the schedule creation took me about 6-8 months to master (at least a couple of schedules).
The scheduling system has to be meticulously programmed in its parameters or else it can do something really silly with people's schedules. Support has been great to adjust little rules to iron out these "bugs" in the rules I created with the PetalMD consultant. They always figure out a way to avoid similar problems in the future for me. We are now in our sixth iteration of the schedule and every round the schedule making gets easier.
The mobile app does not have nearly as much functionality as the desktop website version. Some missing features can be very important like no error-checking for shift trades.
that both hospitals I work at share this software. Of course, that stops march 31 when one hospital leaves Petal
it is dysfunctional! If I post a shift for trade I cannot then choose that shift in exchange for a trade with someone else - it prevents me from doing exactly what I have requested. I have to remove my trade request in order to make a trade! Shifts up for trade are not visible on a calendar. I have to keep switching from the list of trades up on marketplace to my calendar then to the group calendar to see if some can accommodate the switch. Otherwise i have to click on each individual to see if they are free - incredibly painful! I usually end up getting our Petal manager/scheduler to make the changes because it is otherwise so hard
Looks ok to me most of the time but issues are with the functioning of it. It's very hard to swap or trade a shift. Too much colours are going on. Not intuitive. Very poor in taking suggestions. Overall needs a lot of improvement. Additionally takes too much interface time...nothing to use on the phone as an app.
The program petal md Downloads seamlessly to Google calendar. It downloads changes usually within a few hours of the change being executed.
Our obstetrics group is small (5-6 people). Every year, to maintain a free product, we were squeezed out of functionality. Trading became onerous. Splitting shifts became difficult. The new marketplace (used for the large er group to whoch i also belong) does not allow multiple trade requests for the same shift, thus one must wait for the first offer to be declined before offering the shift to someone else, which is very inefficient, especially when most do no respond to open marketplace offers.
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The site is never down. The app is responsive. The menu system and over all interface is great and easy to navigate.
It's hard for staff to figure out who is on call. there is no roster view for staff to see team information. The oncall dashboard view only can be viewed one week at a time. Learners have the ability to take their phone number off their profile so nurses don't have contact information when a learner isn't on call. Administrators don't have access to add phone numbers to learner profiles.
There should be note boxes for each profile to include notes about each learner which would be helpful for posting leave of absence/vacation information. This would help chief residents make schedules completely on your site.
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Voici quelques-unes des questions fréquentes sur Petal Booking (PetalMD).
Types de licences disponibles pour Petal Booking (PetalMD) :
À partir de: $50/mois
Type de licence: Abonnement
version d'essai gratuite: Disponible
Contact Petal Solutions for detailed pricing.
Fonctionnalités du logiciel Petal Booking (PetalMD) :
Utilisateurs habituels du logiciel Petal Booking (PetalMD) :
Grandes entreprises, Entreprises de taille moyenne, Administration publique, PME
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Types de licences disponibles pour Petal Booking (PetalMD):
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Ressources d'aide disponibles pour Petal Booking (PetalMD) :
Support en ligne, Support téléphonique