Petal Booking (PetalMD) - Prix, fonctionnalités, avis et comparateur de logiciels

Petal Booking (PetalMD)

Online Appointment Portal and Dashboards for Medical Clinics

4/5 (63 avis)

Petal Booking (PetalMD) - Présentation

Petal Booking integrates with many electronic medical records and allows for the synchronization of different patient appointment booking channels, the automation of reminders, online appointment bookings and a self-service check-in kiosk. In addition, analytics dashboards that measure and optimize clinic appointment management are available.

Patients can book an appointment on the medical clinic’s website, which maximizes access to physician availabilities. The solution prioritizes the link between the patient and the family physician when assigning an appointment, even in the case of walk-in consultation request.

Automated appointment reminders this time-consuming : reminders and confirmation requests. It also reduces financial losses linked to patient no-shows.

A self-service check-un kiosk allows patients to quickly and autonomously announce their arrival at the medical clinic. It frees up administrative staff and improves the patient’s experience by reducing the line at the reception.

Finally, analytics dashboards and statistics reports act as key performance indicators allowing medical clinics to optimize their operations.

Prix

À partir de
$50/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Canada

Langues

anglais, français

Petal Booking (PetalMD) - Avis

Note globale
4/5
79% d'avis positifs
21
Excellent
29
Très bien
7
Moyen
5
Médiocre
1
Horrible

Physician lifestyles have been totally transformed

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 13.03.2018
Provenance de l'avis : Capterra

Avantages

PetalMD is an intuitive scheduling platform that allows physicians to have a life outside of work. Docs can finally be there for their family, friends and themselves. Physicians who work at two sites or also have run a clinic outside the hospital no longer have to suffer hours by their computer and phone sorting through multiple trades when they are double-booked. Trades through a "marketplace" or directly between physicians are error-checked by the computer for schedule conflicts and updated to the master schedule in real-time. We no longer fax an updated copy of the schedule every few days to the hospital, not certain if the most recent version is the one posted; hospital clerical staff can have limited-access accounts to view the master schedule online. The technical support is always quick, helpful, and professional - the answer to my problem is always found. If your group is anything like my group, then they will have zero regrets going to this platform. I make the schedule for my department and I have found the scheduling system adaptive to our group's many unique needs.

Inconvénients

There is a learning curve to using the scheduling system and I would recommend training at least one other person other than the scheduler to avoid downtime if the scheduler is away unexpectedly. The training process was very helpful but becoming an expert in all the functionality of the schedule creation took me about 6-8 months to master (at least a couple of schedules).

The scheduling system has to be meticulously programmed in its parameters or else it can do something really silly with people's schedules. Support has been great to adjust little rules to iron out these "bugs" in the rules I created with the PetalMD consultant. They always figure out a way to avoid similar problems in the future for me. We are now in our sixth iteration of the schedule and every round the schedule making gets easier.

The mobile app does not have nearly as much functionality as the desktop website version. Some missing features can be very important like no error-checking for shift trades.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Clunky would be an exaggeration when trying to be positive

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 13.03.2018
Provenance de l'avis : Capterra

Avantages

that both hospitals I work at share this software. Of course, that stops march 31 when one hospital leaves Petal

Inconvénients

it is dysfunctional! If I post a shift for trade I cannot then choose that shift in exchange for a trade with someone else - it prevents me from doing exactly what I have requested. I have to remove my trade request in order to make a trade! Shifts up for trade are not visible on a calendar. I have to keep switching from the list of trades up on marketplace to my calendar then to the group calendar to see if some can accommodate the switch. Otherwise i have to click on each individual to see if they are free - incredibly painful! I usually end up getting our Petal manager/scheduler to make the changes because it is otherwise so hard

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Poor.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 13.03.2018
Provenance de l'avis : Capterra

Completed survey

Avantages

The program petal md Downloads seamlessly to Google calendar. It downloads changes usually within a few hours of the change being executed.

Inconvénients

Our obstetrics group is small (5-6 people). Every year, to maintain a free product, we were squeezed out of functionality. Trading became onerous. Splitting shifts became difficult. The new marketplace (used for the large er group to whoch i also belong) does not allow multiple trade requests for the same shift, thus one must wait for the first offer to be declined before offering the shift to someone else, which is very inefficient, especially when most do no respond to open marketplace offers.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10

Using this site is mostly awkward and difficult to have learners learn how to use it.

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 19.03.2018
Provenance de l'avis : Capterra

Avantages

The site is never down. The app is responsive. The menu system and over all interface is great and easy to navigate.

Inconvénients

It's hard for staff to figure out who is on call. there is no roster view for staff to see team information. The oncall dashboard view only can be viewed one week at a time. Learners have the ability to take their phone number off their profile so nurses don't have contact information when a learner isn't on call. Administrators don't have access to add phone numbers to learner profiles.

There should be note boxes for each profile to include notes about each learner which would be helpful for posting leave of absence/vacation information. This would help chief residents make schedules completely on your site.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

6.0/10

overall pretty good

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 13.03.2018
Provenance de l'avis : Capterra

Better way to book off time.

Avantages

there are a number of different calendar views that make it easy to navigate. I can clearly see what I have booked off. I am able to see who is working with me during the day and who is available for trades. trades are straight forward.

Inconvénients

I book off months in advance and there are only a few options for time off, there should be more
Sometimes, my days off are dropped.
Printing can be hassle - I like a particular view which is sometimes hard to find in the list of options.
The more users the more confusing the trade situation. I usually have this ironed out before hand and then go into Petal to make the switch. Otherwise it moght be a bit more difficult.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

7.0/10

Petal Booking (PetalMD) - Prix

À partir de
$50/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix
Contact Petal Solutions for detailed pricing.

Petal Booking (PetalMD) - Fonctionnalités

  • Advanced walk-ins and appointments management
  • Automated Reminders for patients
  • Automatically synchronize updated schedules
  • Online appointment booking on the clinic's website
  • Real-time synchronization with different booking channels
  • Reports, analytics and performance indicators
  • Secure messaging application for physicians
  • Self check-in for patient
  • Self service portal
  • Synchronize all patient information to an EMR
  • Uploading prescriptions or any other medical documents

Petal Booking (PetalMD) - Avantages

  • Centralizes of appointments coming from different channels (including external portals)

  • Decreases in the risk of errors and oversights caused by manual processing of patient lists

  • Optimizes appointment management based on the medical clinic’s data

  • Improves access to care, due to online appointment booking (24/7) over which the clinic has full control

  • Doesn’t require learning a new system (all activities are performed in the clinic’s existing EMR)

  • Petal Booking (PetalMD) - FAQ

    Voici quelques-unes des questions fréquentes sur Petal Booking (PetalMD).

    Q. Quels sont les types de licence disponibles pour Petal Booking (PetalMD) ?

    Types de licences disponibles pour Petal Booking (PetalMD) :

    À partir de: $50/mois

    Type de licence: Abonnement

    version d'essai gratuite: Disponible

    Contact Petal Solutions for detailed pricing.

    Q. Quelles sont les principales fonctionnalités du logiciel Petal Booking (PetalMD) ?

    Fonctionnalités du logiciel Petal Booking (PetalMD) :

    • Advanced walk-ins and appointments management
    • Automated Reminders for patients
    • Automatically synchronize updated schedules
    • Online appointment booking on the clinic's website
    • Real-time synchronization with different booking channels
    • Reports, analytics and performance indicators
    • Secure messaging application for physicians
    • Self check-in for patient
    • Self service portal
    • Synchronize all patient information to an EMR
    • Uploading prescriptions or any other medical documents

    Q. Qui utilise Petal Booking (PetalMD) ?

    Utilisateurs habituels du logiciel Petal Booking (PetalMD) :

    Grandes entreprises, Entreprises de taille moyenne, Administration publique, PME

    Q. Dans quelles langues Petal Booking (PetalMD) est-il disponible ?

    Langues dans lesquelles Petal Booking (PetalMD) est disponible :

    anglais, français

    Q. Quels sont les types de licence disponibles pour Petal Booking (PetalMD) ?

    Types de licences disponibles pour Petal Booking (PetalMD):

    Abonnement

    Q. Petal Booking (PetalMD) prend-il en charge les appareils mobiles ?

    Appareils pris en charge par Petal Booking (PetalMD) :

    iPhone, iPad

    Q. Avec quelles applications Petal Booking (PetalMD) peut-il s'intégrer ?

    Nous n'avons pas d'informations sur les intégrations offertes par Petal Booking (PetalMD).

    Q. Quelles sont les ressources d'aide disponibles pour Petal Booking (PetalMD) ?

    Ressources d'aide disponibles pour Petal Booking (PetalMD) :

    Support en ligne, Support téléphonique