Salon Iris - Prix, fonctionnalités, avis et comparateur de logiciels

Salon Iris

Powerful and easy-to-use salon management software

4.5/5 (103 avis)

Salon Iris - Présentation

Salon Iris is well known for extraordinary support and award winning software and is a complete salon management solution to grow salons and day spas of all sizes. Simple subscription plans allow a salon owner to invest in customer service, while Salon Iris provides the business tools to optimize day-to-day operations and expand their brand.

With Salon Iris, you have the flexibility to excel no matter where you are - with desktop software, mobile apps and flexible web-based software, you'll always have your salon at your fingertips. Online booking allows clients to find and book appointments while your salon is closed. Automated notifications reduce "no shows". Marketing tools, combined with your client data, mean messaging is simplified, targeted and automated.

Prix

À partir de
$29/mois
Types de licence
version d'essai gratuite
Licence unique
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Canada, Europe, Inde et 3 autres, Amérique latine, Royaume-Uni, États-Unis

Langues

anglais

Salon Iris - Avis

Note globale
4.5/5
87% d'avis positifs
78
Excellent
12
Très bien
7
Moyen
2
Médiocre
4
Horrible

4th year using the software that creates intermittent errors in calculating totals on invoices.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 27.05.2017
Provenance de l'avis : Capterra

Works well as long as you have a system in place to monitor errors and know how to correct the errors. We currently still use the software

Avantages

Easy to use and would be fantastic if the software team could resolve a couple of issues we've had.

We still use the software as we are aware of it's flaw and can be easily corrected.

Inconvénients

Salon Iris software occasionally creates errors in calculating totals on tickets (receipts). For example... the last error we found was an invoice that did not include the tax in the total for the client to pay. Instead it showed the tax as a change amount to return to the client. Salon Iris customer support can never recreate the multiple errors we have found and therefore can not send an update to fix the problem.

I suggest current users to check the sales and taxes charged balance with the money collected each day to verify there have been no errors. If you find an error... you can easily correct it be editing the ticket, delete and re-enter a service, product or tip and the software will auto correct it's error.

Also would not produce a report that was request by a government auditor that asked us for a single report to show... invoice no., date, product purchase, service purchase, tax 1 and tax 2 for a specific time period

We are using version 10 and will update once issues have been addressed. Otherwise, we may look for an alternative.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

0.0/10

Follow up review

Publié le 18.05.2014
Provenance de l'avis : Capterra

I reviewed this item several years ago. I just wanted to update to clients looking or salon software. Salon Iris is a great expensive software for those looking for reports, payroll, booking, online booking options and mobile booking. Online booking is $30 extra. Mobile access is $9 per tech extra. To store data in "the cloud" it is $19 extra, get it cause I lost data twice. This is a good overall complete salon booking & POS program if you don't mind paying several hundreds of dollars to upgrade every 2-3 years. They need to upgrade their online booking software with mobile app access for clients and work out the kinks in the mobile app that they started a few years ago based on feedback from actual users.

Pros:
Very professional system. Marketing options. Free email & text reminders that you can edit. Multiple up to three services to book at one time online, not many software systems offer that. Great record options for sales, inventory and payroll. Somewhat easy to use online booking. Offers resource options to avoid double booking equipment/rooms. Offers POS options like a register. It will take a while to learn the system but they offer easy instructions and videos to learn how to use each service. The online booking option offers a nice website. They give an option to pay monthly for their software with a key you must enter monthly.

Cons:
Can't delete mobile appointments. Purchasing the system does not end after the buy. After purchasing the system I have paid $500-800 to upgrade twice since my original purchase in 2008. I did not pay for the last upgrade a few years ago. Upgrades can crash an old computer so you must use an updated computer for this software. The online booking website has not been updated/upgraded for over 8 years. Double books appointments when booking online. The company offers limited assistance until it's "upgrading time". Then you must pay for help and get no more upgrades.

Note détaillée

Simplicité d'utilisation
Support client

Look around first.

Publié le 20.07.2009
Provenance de l'avis : Capterra

Paid $1,200 for the professional. I have had this system for 2 years. I am about to expand and I am going to try another software maybe millenium or virtual spa salon that I have heard good things about. I am not happy with this system. You need to purchase their epson printer, a barcode scanner and MMF register to make it work easier. Reports and Payroll is Amazing. Wish they would test the system out in a real salon before they upgrade, that is where most of the headache lies...and believe me if you own a spa or salon it is a MAJOR headache.

Avantages

Great report system including totals and retail, even payroll without state. Modern design and easy to schedule. Online appointment system for extra $30 month. Love the appointment reminders but hard to set up. Documents transfer to Quickbooks but I can't seem to make it work all the time and I am techy. Payroll is great and prints out checks, but does not do pay per hour and commission together. They have credit card acceptance through their system by X charge with okay rates. They also have a great gift card system by barcode scan.

Inconvénients

Online appointment system is constantly double booking.
Software is randomly updated (can't believe it is tested first) and creates simple problems. Don't rely on a constantly smooth running system. Each additional computer system is additional $700 each or add $1,800 for unlimited. Client system repeats clients and it's very annoying because it makes their history worthless. The Vista updating they did crashed my system once when I was on XP. The constant upgrading they do without informing you causes my front desk employees to be confused the next day on how to use it.

Note détaillée

Simplicité d'utilisation
Support client

I'm a BIG fan of Salon Iris

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 10.04.2017
Provenance de l'avis : Capterra

I genuinely like the pay-as-you-go model they offer. Features get added without my having to do much and my monthly costs are pretty predictable. The interface is very Windowsy (if that's a word) but there is a LOT of functionality built into Salon iris so I can understand not having the super interfaces I've seen in some other salon solutions - which were easy to use, but didn't do as much. Also, L-O-V-E the customer service people when I do have a question.

Avantages

Powerful functionality that runs more than "just my appointment book"

Inconvénients

Interface looks a lot like Microsoft apps, so lots of nested menus to work through

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

I love that I have my work schedule in the palm of my hand. I have had excellent customer support.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 14.06.2017
Provenance de l'avis : Capterra

Convenience of doing business even when I am not home as I live in a small city and bump into client who decide on the fly to book an appointment and I can do that for them .

Avantages

That I can sell a gift certificate or book a client to look up a previous purchases any where that I may be .

Inconvénients

I get very annoyed when my WiFi at home gets turned off because I have teenagers and I can not access my program in a perfect world the program would work even without the main computer on ... can this possibly be solved ;)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Salon Iris - Prix

À partir de
$29/mois
Types de licence
version d'essai gratuite
Licence unique
Abonnement
Rapport qualité-prix
Salon Iris for Desktop: - Standard: $69 per month - Pro: $109 per month - Network: $159 per month - Multi-Location: $249 per month Salon Iris Cloud: - $29 per month + $9 each additional user

Salon Iris - Fonctionnalités

  • Appointment Book Management
  • Automated appointment reminders and confirmations
  • Client history and formula notes
  • Client loyalty program management
  • Client photo albums and before/after photos
  • Complete Point-of-Sale (POS)
  • Custom appointment display and color codes
  • Custom gift cards
  • Custom website with online booking
  • Detailed graphical reporting and business dashboard
  • Employee commissions and payroll
  • Facebook appointment booking
  • Powerful iPhone, iPad, and Android apps
  • Retail and back bar product management
  • Room and resource management
  • Staff management and scheduling
  • Targeted automatic e-mail marketing

Salon Iris - Avantages

  • Flexible schedule management, robust client records, ample business insights and much more on Windows, iPhone, iPad, and Android apps
  • Reduce no shows using automated text or e-mail reminders and text confirmations for upcoming appointments
  • Bring more clients through your door with professionally designed website that includes integrated Facebook appointment booking
  • Simplify management tasks with payroll and commission calculations, inventory ordering, extensive reports and expense tracking
  • Retain more clients with custom, targeted e-mails based on appointment history and purchase trends.
  • Salon Iris - FAQ

    Voici quelques-unes des questions fréquentes sur Salon Iris.

    Q. Quels sont les types de licence disponibles pour Salon Iris ?

    Types de licences disponibles pour Salon Iris :

    À partir de: $29/mois

    Type de licence: Licence unique, Abonnement

    version d'essai gratuite: Disponible

    Salon Iris for Desktop:
    - Standard: $69 per month
    - Pro: $109 per month
    - Network: $159 per month
    - Multi-Location: $249 per month

    Salon Iris Cloud:
    - $29 per month + $9 each additional user

    Q. Quelles sont les principales fonctionnalités du logiciel Salon Iris ?

    Fonctionnalités du logiciel Salon Iris :

    • Appointment Book Management
    • Automated appointment reminders and confirmations
    • Client history and formula notes
    • Client loyalty program management
    • Client photo albums and before/after photos
    • Complete Point-of-Sale (POS)
    • Custom appointment display and color codes
    • Custom gift cards
    • Custom website with online booking
    • Detailed graphical reporting and business dashboard
    • Employee commissions and payroll
    • Facebook appointment booking
    • Powerful iPhone, iPad, and Android apps
    • Retail and back bar product management
    • Room and resource management
    • Staff management and scheduling
    • Targeted automatic e-mail marketing

    Q. Qui utilise Salon Iris ?

    Utilisateurs habituels du logiciel Salon Iris :

    Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, PME

    Q. Dans quelles langues Salon Iris est-il disponible ?

    Langues dans lesquelles Salon Iris est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour Salon Iris ?

    Types de licences disponibles pour Salon Iris:

    Licence unique, Abonnement

    Q. Salon Iris prend-il en charge les appareils mobiles ?

    Appareils pris en charge par Salon Iris :

    Android, iPhone, iPad

    Q. Avec quelles applications Salon Iris peut-il s'intégrer ?

    Applications s'intégrant à Salon Iris :

    Demandforce, Facebook, QuickBooks

    Q. Quelles sont les ressources d'aide disponibles pour Salon Iris ?

    Ressources d'aide disponibles pour Salon Iris :

    FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo