Salon Iris is well known for extraordinary support and award winning software and is a complete salon management solution to grow salons and day spas of all sizes. Simple subscription plans allow a salon owner to invest in customer service, while Salon Iris provides the business tools to optimize day-to-day operations and expand their brand.
With Salon Iris, you have the flexibility to excel no matter where you are - with desktop software, mobile apps and flexible web-based software, you'll always have your salon at your fingertips. Online booking allows clients to find and book appointments while your salon is closed. Automated notifications reduce "no shows". Marketing tools, combined with your client data, mean messaging is simplified, targeted and automated.
Works well as long as you have a system in place to monitor errors and know how to correct the errors. We currently still use the software
Easy to use and would be fantastic if the software team could resolve a couple of issues we've had.
We still use the software as we are aware of it's flaw and can be easily corrected.
Salon Iris software occasionally creates errors in calculating totals on tickets (receipts). For example... the last error we found was an invoice that did not include the tax in the total for the client to pay. Instead it showed the tax as a change amount to return to the client. Salon Iris customer support can never recreate the multiple errors we have found and therefore can not send an update to fix the problem.
I suggest current users to check the sales and taxes charged balance with the money collected each day to verify there have been no errors. If you find an error... you can easily correct it be editing the ticket, delete and re-enter a service, product or tip and the software will auto correct it's error.
Also would not produce a report that was request by a government auditor that asked us for a single report to show... invoice no., date, product purchase, service purchase, tax 1 and tax 2 for a specific time period
We are using version 10 and will update once issues have been addressed. Otherwise, we may look for an alternative.
Probabilité de recommander le produit
I reviewed this item several years ago. I just wanted to update to clients looking or salon software. Salon Iris is a great expensive software for those looking for reports, payroll, booking, online booking options and mobile booking. Online booking is $30 extra. Mobile access is $9 per tech extra. To store data in "the cloud" it is $19 extra, get it cause I lost data twice. This is a good overall complete salon booking & POS program if you don't mind paying several hundreds of dollars to upgrade every 2-3 years. They need to upgrade their online booking software with mobile app access for clients and work out the kinks in the mobile app that they started a few years ago based on feedback from actual users.
Very professional system. Marketing options. Free email & text reminders that you can edit. Multiple up to three services to book at one time online, not many software systems offer that. Great record options for sales, inventory and payroll. Somewhat easy to use online booking. Offers resource options to avoid double booking equipment/rooms. Offers POS options like a register. It will take a while to learn the system but they offer easy instructions and videos to learn how to use each service. The online booking option offers a nice website. They give an option to pay monthly for their software with a key you must enter monthly.
Can't delete mobile appointments. Purchasing the system does not end after the buy. After purchasing the system I have paid $500-800 to upgrade twice since my original purchase in 2008. I did not pay for the last upgrade a few years ago. Upgrades can crash an old computer so you must use an updated computer for this software. The online booking website has not been updated/upgraded for over 8 years. Double books appointments when booking online. The company offers limited assistance until it's "upgrading time". Then you must pay for help and get no more upgrades.
Paid $1,200 for the professional. I have had this system for 2 years. I am about to expand and I am going to try another software maybe millenium or virtual spa salon that I have heard good things about. I am not happy with this system. You need to purchase their epson printer, a barcode scanner and MMF register to make it work easier. Reports and Payroll is Amazing. Wish they would test the system out in a real salon before they upgrade, that is where most of the headache lies...and believe me if you own a spa or salon it is a MAJOR headache.
Great report system including totals and retail, even payroll without state. Modern design and easy to schedule. Online appointment system for extra $30 month. Love the appointment reminders but hard to set up. Documents transfer to Quickbooks but I can't seem to make it work all the time and I am techy. Payroll is great and prints out checks, but does not do pay per hour and commission together. They have credit card acceptance through their system by X charge with okay rates. They also have a great gift card system by barcode scan.
Online appointment system is constantly double booking.
Software is randomly updated (can't believe it is tested first) and creates simple problems. Don't rely on a constantly smooth running system. Each additional computer system is additional $700 each or add $1,800 for unlimited. Client system repeats clients and it's very annoying because it makes their history worthless. The Vista updating they did crashed my system once when I was on XP. The constant upgrading they do without informing you causes my front desk employees to be confused the next day on how to use it.
I genuinely like the pay-as-you-go model they offer. Features get added without my having to do much and my monthly costs are pretty predictable. The interface is very Windowsy (if that's a word) but there is a LOT of functionality built into Salon iris so I can understand not having the super interfaces I've seen in some other salon solutions - which were easy to use, but didn't do as much. Also, L-O-V-E the customer service people when I do have a question.
Powerful functionality that runs more than "just my appointment book"
Interface looks a lot like Microsoft apps, so lots of nested menus to work through
Probabilité de recommander le produit
Convenience of doing business even when I am not home as I live in a small city and bump into client who decide on the fly to book an appointment and I can do that for them .
That I can sell a gift certificate or book a client to look up a previous purchases any where that I may be .
I get very annoyed when my WiFi at home gets turned off because I have teenagers and I can not access my program in a perfect world the program would work even without the main computer on ... can this possibly be solved ;)
Probabilité de recommander le produit
Voici quelques-unes des questions fréquentes sur Salon Iris.
Types de licences disponibles pour Salon Iris :
À partir de: $29/mois
Type de licence: Licence unique, Abonnement
version d'essai gratuite: Disponible
Salon Iris for Desktop:
- Standard: $69 per month
- Pro: $109 per month
- Network: $159 per month
- Multi-Location: $249 per month
Salon Iris Cloud:
- $29 per month + $9 each additional user
Fonctionnalités du logiciel Salon Iris :
Utilisateurs habituels du logiciel Salon Iris :
Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, PME
Langues dans lesquelles Salon Iris est disponible :
Types de licences disponibles pour Salon Iris:
Licence unique, Abonnement
Appareils pris en charge par Salon Iris :
Android, iPhone, iPad
Applications s'intégrant à Salon Iris :
Demandforce, Facebook, QuickBooks
Ressources d'aide disponibles pour Salon Iris :
FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo