Logiciel de gestion d'idées n° 1 pour les entreprises
4.4/5 (49 avis)Spigit est une plateforme de gestion d'idées en ligne qui permet aux utilisateurs de rechercher des idées pour de nouveaux marchés ou produits et des moyens de rationaliser les processus, d'accroître la motivation des collaborateurs et d'améliorer l'expérience client. Les clients, les partenaires et les collaborateurs peuvent tous être inclus, indépendamment de leur rôle ou de leur situation géographique, avec accès mobile et prise en charge de onze langues, dont l'arabe, le chinois et l'espagnol.
Les algorithmes brevetés de Spigit sont conçus pour éliminer les préjugés et la subjectivité du processus de sélection d'idées en utilisant des prévisions fournies par les utilisateurs sur les coûts et le temps nécessaires à la mise en œuvre des idées et les revenus potentiels. Toutes les idées sont visualisées dans un seul graphique, montrant le temps, les coûts et les recettes prévus pour chaque idée, ainsi que le degré de concordance des prévisions et un classement des idées. Grâce à cela, les idées ne sont pas ignorées à cause du moment où elles ont été suggérées ou de leur popularité.
Spigit inclut des fonctionnalités de gamification conçues pour encourager et motiver les participants, telles que des mécanismes de jeu, une monnaie virtuelle et des incitations personnalisables. Les responsables peuvent suivre la motivation des collaborateurs en créant, en personnalisant et en partageant des tableaux de bord et des rapports. Les idées qui ne sont pas mises en œuvre sont automatiquement stockées dans une banque IP et Spigit extrait les idées de ce référentiel au fil du temps, à mesure que les conditions du marché ou les objectifs de l'entreprise changent.
Avantages
- end-to-end management of challenges/programs (application management -> evaluations -> ranking -> selection)
- community management, including voting and comments
- great support from Spigit managers who are always ready to give you a good piece of advice
- sophisticated reporting system (you can get any information you want, however sometimes it is not very straight-forward :) )
Inconvénients
As any platform, Spigit has some bugs that are normally being fixed by the team very quickly.
Some additional functionality might be useful (task assignment based on multiple conditions, geography, etc.)
More user-friendly reporting (sometime it takes time to understand how to to do this or that report)
Anna, it's been a pleasure working with you as a customer. Thanks for helping us spread our software to the innovation community at large. Keep the feedback coming.
Aligned resources to strategic goals
Increased customer engagement and satisfaction
Inspired creative problem solving and quantifying value to users
Avantages
Scalable and sustainable - enabled us to engage at a scale simply not possible without innovation and in a way that is sustainable in terms of resources and integration back into the business - also very intuitive to end users - our crowd loves getting onto the platform to collaborate. Best part of Spigit is their Customer Success model - you aren't just getting a crowd-sourcing innovation platform, you are getting a true solution with strategic support from folks who are experts in their field and dig in to understand your specific goals and challenges.
Inconvénients
The admin side is a little less intuitive / takes some training and time to get comfortable. Fortunately they have amazing resources available - from online content to a comprehensive knowledgebase to highly responsive support team to customer success managers who are always in your corner, you can always get what you need within 48 hours - often faster. And the in person training gives you a chance to be hands on with the software so you can retain what you are learning.
Avantages
The software is fairly easy to use and navigate from a user's perspective. It has a somewhat similar feel to other social medial platforms and appeals to team members in this way. I really appreciate the ability to generate customized reports during and after challenges as well within Insights, the analytics platform of the Spigit software. This allows for open communication to sponsors around participation from the crowd and can signal a need for additional communication if challenge activity is low. It is very interactive overall and makes for a fun user experience while posting ideas and collaborating with others!
Inconvénients
From an Admin perspective, there are some fields that are "locked in" the idea submission form, which can be frustrating at times when sponsors don't want those visible to team members for their particular challenge. There are also some features like conditional drop downs that aren't currently unavailable that would be helpful to have for certain challenges.
Engagement - we're getting 30+ plus engagement now
Cultural change
Communication
Idea Management
Avantages
If you are looking to crowdsource ideas and insights, it's the complete product.
People across the business from all different backgrounds - call centre agents, van drivers, sales people, engineers, they all use it and the feedback has only every been very positive.
Unlike other tools in the same category, it's not just about collecting ideas. There's functionality in the system to manage the end to end lifecycle of ideas. Collecting more and more ideas simply isn't sustainable. You need to demonstrate the process works as well.
Inconvénients
I'm splitting hairs because all mature, enterprise scale software packages have corners of the product which are clunky or hardly used and Spigit is no exception to that rule.
It provides significant savings for our internal efforts and also is a huge generator of opportunity pipeline.
Avantages
The flexibility to adapt to multiple client needs and challenge types. We use this across the globe with multiple clients and industries. It allows us to fit the innovation agenda of our clients.
Inconvénients
In the new UI do not like what they have done with the Idea Stages page. Liked the old version better. On a positive note about the new ui, I do like the graduation criteria change on the admin panel
Voici quelques-unes des questions fréquentes sur Spigit.
Types de licences disponibles pour Spigit :
version d'essai gratuite: Non disponible
Nous n'avons pas d'informations sur les fonctionnalités de Spigit.
Utilisateurs habituels du logiciel Spigit :
Grandes entreprises
Langues dans lesquelles Spigit est disponible :
arabe, chinois (simplifié), chinois (traditionnel), anglais, français, allemand, japonais, portugais, russe, espagnol
Nous n'avons pas d'informations sur les types de licences de Spigit.
Nous n'avons pas d'informations sur les appareils pris en charge par Spigit.
Nous n'avons pas d'informations sur les intégrations offertes par Spigit.
Ressources d'aide disponibles pour Spigit :
Support en ligne, Support téléphonique
I have been working with the Spigit platform for a few open innovation challenges and programs within my innovation-related roles in two large corporations. Having experience of partnering with Spigit and a few of its competitors, I would definitely recommend Spigit among all of them. This platform is flexible enough to provide you with good basis for your open innovation initiatives both within your organization and with the external innovation community. It allows you to manage challenges/programs end-to-end just using one platform and its online functionality. It definitely makes your work easier and less time/effort consuming!