iSALUS - Prix, fonctionnalités, avis et comparateur de logiciels

iSALUS

All-in-one EHR and medical practice management

3.8/5 (32 avis)

iSALUS - Présentation

iSALUS is an all-in-one electronic health records (EHR) and practice management solution with integrated medical billing and scheduling. iSALUS accommodates all medical specialties and offers personalized EHR configuration to meet every type of organization’s specific needs.

iSALUS’s EHR solution includes an electronic prescription writing system that enables physicians to process fill requests from a communications queue, review contraindication warnings, and create a medication favorites list. The system also enables physicians to review formularies, insurance coverage, and copay amounts for prescribing therapeutic alternatives whenever necessary. EHR also provides lab entry and order results management, dashboards for healthcare compliance requirements, and automated workflows.

The iSALUS billing and scheduling software enables physicians to submit e-claims, verify patient insurance eligibility, and automatically post ERA payments. Users can do a quick search for the next available appointment, and pull patient recall lists. Work queues help users assign claims to various employees based on specific criteria, and filter a variety of different requirements. The iSALUS claims validation system notifies physicians with pop-up reminders throughout the patient lifecycle in real-time, making sure claims are approved and practices get paid on time. Payer-specific fee schedules bill insurance companies according to a contract and automatically calculate fees and write-offs.

With the OfficeEMR Mobile iPhone app, physicians have the ability to practice anywhere with real-time access to patient medical records, write mobile e-prescriptions, view mobile imaging, and more.

Prix

À partir de
$149/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

États-Unis

Langues

anglais

iSALUS - Avis

Note globale
3.8/5
66% d'avis positifs
13
Excellent
8
Très bien
6
Moyen
4
Médiocre
1
Horrible

Superior by far

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 09.11.2017
Provenance de l'avis : SoftwareAdvice

Avantages

The Isalus system allows nothing to be hidden. As a billing company we have used it for 15 years and it is our chosen platform and very comparative in cost.
Most software ran requires massive amounts of reports to find problems. However in Isalus everything you need will return on one screen. Submitting claims in Isalus is quick and easy. As a billing company we run 3 different billing software for multiple different clients of differing specializes . Isalus is our chosen because submitting claims and posting payments takes mere minutes versus hours on the other two platforms and less app crashes. Clearinghouse reports are integrated which is a hugh time saver and does not allow rejected claims to fall thru the cracks. This system does not allow for deletion which at times is bothersome for example in deposit posting, but in the big scheme of things is very minuet, and actual is a plus from a business owners prospective, as it does not allow for things to be covered up or hidden, remember we are taking about a potential legal record and or HIPAA documentation. - you can always document the error in writing via a note or pop up in the system if it is deposit related, or demographic related change the name on the account to not make it inactive. As far as charge entry deletion for correction are available we typical chose not to do that and back out the charge with an adjustment and re enter as a new corrected record to document the event and preserve integrity of the record.

Inconvénients

Screens and reports are small print. Collection letter is lacking functionality. Does not integrate with a merchant service for integrated credit card processing. However all in all those things are very unimportant in the scheme of review when comparing to the other two software we are forced to use due to a emr integration.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10

Joining the 21st Century

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 03.03.2017
Provenance de l'avis : Capterra

We are a small, single provider medical speech pathology practice. We knew that electronic medical records would benefit the business, but weren't sure which company to use since we were so small. We found Isalus, and we are so glad we did.
We utilize the following parts of Isalus: electronic scheduling and reminders, electronic medical records and billing m.d.
We transitioned our patient scheduling and electronic medical records into Isalus in late 2015. Because our records were mainly on paper, I did a substantial amount of data entry in order to get all our active patients loaded into Isalus. I found the data entry screens to be easy to navigate. The electronic scheduling system built into Isalus is great. We subscribe to the reminder service, and that has cut our no-shows and late cancels dramatically. It's simple to move and cancel patients and schedule recurring appointments (something essential to the type of practice we have).
In September 2016, our old billing vendor announced they would close their company at the end of the year. We needed to get up and running quickly with a new electronic billing system, and it was nearly seamless to transition to Billing M.D. Our old system had been an antiquated DOS based data entry, with the claims submission, invoice printing and mailing done off site. Using Billing MD has streamlined our insurance claims processing, and we now print and mail our own invoices. It's been an outstanding change for us. Here's why:
-I am in control of the billing from start to finish: our provider gives me the information for the superbills (he doesn't want to do them himself), and I enter them quickly at the end of the day.
-I can submit claims immediately --- our old vendor only submitted claims once or twice a week. By having the control over claims submission, I have dramatically reduced the turnaround time to receive payment from insurance companies.
-EOBs go straight into Billing MD, cutting down errors and dramatically reducing the time I used to spend accessing, printing, deciphering, entering and posting insurance payments.
-Printing invoices is slick. All I had to do was find an envelope vendor!
The best part of Billing MD is how much information I can access on an individual patient: patient demographic, insurance information, history of claims, detail of claims, payment, patient balance .... all basically from one screen.
The support team has been TERRIFIC.

Avantages

Fully integrated, able to choose various parts of the product that we need, don't have to pay for what we don't need. High level of information available from one screen and pop-ups. Scheduling and Billing MD are superlative!

Inconvénients

Because Isalus has so many features and allows the user to do so many things, there is some learning curve. Give yourself time, ask questions, and you'll get it!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Big disappointment!

Logiciel utilisé toutes les semaines pendant 6 à 12 mois
Publié le 07.03.2017
Provenance de l'avis : SoftwareAdvice

When shopping for an EMR and Billing solution, the Isalus sales staff were the best. But it was a classic case of over-promising and under-delivery. I admit, I am not a billing clerk, just a therapist. But I have used 4 other EMR programs for other companies in the best. Office EMR is overly complicated, in terms of the number of clicks or steps required to complete any action. On any given screen or section of the program, there are lots of icons and tabs, but nothing is intuitive. Worse than that, when you are learning the system, they provide long boring video tutorials with way too much detail about what every single button does. They don't provide written directions or quick start guides. So if you watched that video 3 months ago, you have nothing to refer to. They want you to watch the video again and again. Honestly, who has time for that? I have had the unfortunate experience of needing technical support because a session note disappeared, or a claim could not be found. The IT department has been very slow to respond. Since they are in another time zone and seem to quit at 5:00, there is a slow response time. When I first signed up for the program a year ago, I was told the program would run on other internet browsers within two months. That 'alternative fact' is still not true after a year of new promises that were not kept. We are not pleased that this system has not increased our reimbursements from insurance companies. That was the main reason we were willing to go ahead and commit to them. But with all the headaches and disappointments, our company is planning to move to a more user friendly product that will run on something besides Internet Explorer. The cumbersome set up and procedures for session notes and evaluations is one of the most difficult I could imagine.

Avantages

Friendly sales staff created great initial impression.

Inconvénients

Difficulty of completely all tasks within the system. So many steps that have to be remembered due to user-unfriendly nature of the system and overly-complex set up. This reminds me of when I started using a IBM-style computer decades ago (before Apple came out with a user friendly operating system) and got the C: on the start up screen. The system is that un-helpful. Staff referring you to watch a video when you have a situation. If the videos were short and to the point, that would be help. They are not.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

2.0/10

iSalus for Private Practice Psychologist

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 10.04.2017
Provenance de l'avis : SoftwareAdvice

We started using iSalus after trying two other online EMR and billing programs. We're were trying to go "cheap" and the first one we used was a total disaster (like, something from the early 80's), and the second one we tried was not bad, but we came up against barriers several times that they didn't think were very important (thus refused to fix), and their customer service was horrific. WELL, then we tried iSALUS - and WOW, WHAT AN IMPROVEMENT! The program is very professional (definitely "21st century/current technology" driven), way more than we expected. It is easy to use and easy to learn - so the transition was very smooth. I love the scheduler, and of course everything else interconnects, so my records, billing, history, etc. is right there at my fingertips. I personally don't deal much with the billing end, but the person that works for me has picked it up pretty quick. Our psychologist (who is definitely NOT tech savvy) has found doing his progress notes, treatment plans, etc. on iSalus's EMR a breeze! iSalus has set up the customer service in a unique way as well - so in the beginning, you have your own personal customer advocate to help you through the transition process, and a specific number of hours are dedicated to tailoring your iSalus experience specific to your practice needs. Awesome! Once the transition is complete, you move to a regular customer service department that seems to be very knowledgeable and very responsive. Now, the MOST EXCITING part (for me) is that I can now use the program on my Mac! Very important, as I don't like carrying around 2 computers when I work at home or on the road. Conclusion - Great program, fair price (way less than one that I looked at that was comparable), wonderful customer service, and a company dedicated to being the best. Love it!

Avantages

Ease of use, professional/technologically up-to-date, GREAT customer service, fair price for what you get (It's really does way more than we imagined!), it is now Mac-friendly (!).

Inconvénients

Really, I can't think of anything. Before they rolled out the Mac-friendly program it was difficult (I had to carry 2 computers) - but that changed this month.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Review of Isalus EHR

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 03.11.2016
Provenance de l'avis : SoftwareAdvice

This software is advertised as being free. As expected, that claim is to good to be true. The program is free, however the training is not. They have created a bunch of training videos that will explain all the features of the software, however unless you are paying the fees you have no access to the videos. The software seems like it works well and has all the features that a clinician/clinic would need including easy scheduling and billing. I think the charting portion is more complicated and less intuitive than it should be. The customer service department is really nice and helpful, but it is not possible to make use of the free platform and becomes cost prohibitive for a small physical therapy practice.

Avantages

Easy scheduling. Nice customer service.

Inconvénients

The biggest drawback to to this software is that it will not work with Google Chrome. I think it is designed to work well with apple products, but not with a pc using Google Chrome. It does open with internet explorer, but it is really inconvenient to have to go back and forth between Chrome and Explorer. As I have already mentioned, this software is not actually free as advertised unless you never need to ask a question or have a problem with the program. It is cost prohibitive for a small PT practice.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

2.0/10

iSALUS - Prix

À partir de
$149/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix
Standard Package: $149/provider/per month Premium Package: $299/provider/per month Platinum Package: Contact iSALUS for customized pricing

iSALUS - Fonctionnalités

  • Accounts receivable
  • Allergies
  • Authorizations
  • Chart notes
  • Chart sharing
  • Claim submission
  • Claims submission
  • Communication
  • Communications
  • Custom fields
  • Custom reporting
  • Daily schedule
  • Dashboards
  • Data validation
  • Decision support
  • Demographics
  • Direct email
  • E-prescribing
  • E/m coding engine
  • ERA's
  • Eligibility
  • Faxing
  • Fee schedules
  • Health exchanges
  • Immunizations
  • Integrated
  • Med reconciliation
  • Medical coding lists
  • Medications
  • Orders & labs
  • Patient portal
  • Patient timeline
  • Registration & appointments
  • Reminders
  • Revenue safety net
  • Secure email
  • Superbills and letters
  • System reporting
  • Vitals analysis
  • Work queues and flow sheets
  • Workflows
  • eClaims
  • eDocument
  • eDocuments
  • iScheduler

iSALUS - Avantages

  • Users can build rules-based workflows to be able to focus more on patient care and less on administration tasks.

  • With iSALUS' interactive dashboards, users can track overall financial performance and compare month-to-month data.

  • Physicians can create customized paper 'superbills' that can be batch printed or filled out during a patient's exam for automatic submission to the billing department.

  • With the iSALUS' iPhone app, physicians can eliminate lost charge tickets by creating new encounters at the time of service.

  • iSALUS provides physicians with various electronic lab connections including partners like Quest and LabCorp.

  • iSALUS - FAQ

    Voici quelques-unes des questions fréquentes sur iSALUS.

    Q. Quels sont les types de licence disponibles pour iSALUS ?

    Types de licences disponibles pour iSALUS :

    À partir de: $149/mois

    Type de licence: Abonnement

    version d'essai gratuite: Non disponible

    Standard Package: $149/provider/per month

    Premium Package: $299/provider/per month

    Platinum Package: Contact iSALUS for customized pricing

    Q. Quelles sont les principales fonctionnalités du logiciel iSALUS ?

    Fonctionnalités du logiciel iSALUS :

    • Accounts receivable
    • Allergies
    • Authorizations
    • Chart notes
    • Chart sharing
    • Claim submission
    • Claims submission
    • Communication
    • Communications
    • Custom fields
    • Custom reporting
    • Daily schedule
    • Dashboards
    • Data validation
    • Decision support
    • Demographics
    • Direct email
    • E-prescribing
    • E/m coding engine
    • ERA's
    • Eligibility
    • Faxing
    • Fee schedules
    • Health exchanges
    • Immunizations
    • Integrated
    • Med reconciliation
    • Medical coding lists
    • Medications
    • Orders & labs
    • Patient portal
    • Patient timeline
    • Registration & appointments
    • Reminders
    • Revenue safety net
    • Secure email
    • Superbills and letters
    • System reporting
    • Vitals analysis
    • Work queues and flow sheets
    • Workflows
    • eClaims
    • eDocument
    • eDocuments
    • iScheduler

    Q. Qui utilise iSALUS ?

    Utilisateurs habituels du logiciel iSALUS :

    Grandes entreprises, Entreprises de taille moyenne, Administration publique, PME

    Q. Dans quelles langues iSALUS est-il disponible ?

    Langues dans lesquelles iSALUS est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour iSALUS ?

    Types de licences disponibles pour iSALUS:

    Abonnement

    Q. iSALUS prend-il en charge les appareils mobiles ?

    Appareils pris en charge par iSALUS :

    Android, iPhone

    Q. Avec quelles applications iSALUS peut-il s'intégrer ?

    Nous n'avons pas d'informations sur les intégrations offertes par iSALUS.

    Q. Quelles sont les ressources d'aide disponibles pour iSALUS ?

    Ressources d'aide disponibles pour iSALUS :

    FAQ, Support en ligne, Support téléphonique