Why pay $30 to process a $1,000 donation when you can pay just 25¢ instead?
GivingTools is an online giving solution designed to offer low rates and a beautiful interface. Through GivingTools, you can process one-time and recurring gifts, sell merchandise, offer event registration, and even collect signups.
Your appeals are displayed on a giving page or can be embedded in your site. Amazing interface collects tons of custom fields if you like and allows donors to give to multiple appeals with a single checkout.
GivingTools also provides receipts and on-demand gift summaries as desired.
GivingTools is open and allows managers to plug in their own processor like Stripe or PayPal for free. Imagine: 0% ACH on top of great (no markup) rates and a PayPal option...all seamlessly connected for just $14.95 per month!
This software allows us to get more donations and quicker than before. Allows us to seamlessly integrate through our website to be able to keep traffic focused on what's important to us. This also allows the donor to manage their payments easier than going through us, and saves us a ton of money in the long run compared to nearly any other software out there.
Most: Customer Service, hands down the most responsive and willing team to work with from asking questions, fixing a couple minor bumps I had, and reconfiguring to specific needs in one area. They are great and willing to help whenever possible.
Then I would have to say the value of their system and service for the price you pay is beyond awesome. They are straightforward in what they offer and they have some of the best rates that I have found out there. For what we were needing, GivingTools has been the perfect fit. Their system is pretty easy to learn and understand, and it has been fairly simple to train our staff on how to use it and implement it into the support raising.
To lock in the rates GivingTools have negotiated with BluePay and still be able to integrate their systems into outside 3rd parties like Salesforce is outstanding as well. For a medium size non-profit that is steadily growing that value and ease is not overlooked.
There are lots of other pros to GivingTools that I would highly recommend anyone searching and investigating Donor Portals, should look no further and give them a try. I doubt you will be disappointed.
Downloading the reports and understanding them with BluePay's reporting does take a minute to understand. I'm a very skeptical person so it took me a couple months of digesting the reports to fully believe everything was there and it was working properly. But I also didn't have the proper time to be able to invest fully into learning the reporting until about 2 months in. But once I sat down and reconciled everything and took a day to understand the language and learn how to merge with our old/current system is all made perfect sense, just needed that time for my brain to catch up.
This should not be a deterrent though, but just recommend being sure to ask questions and take the time to learn how to quickly merge with your current accounting processes.
Probabilité de recommander le produit
It was very easy to use and to set up. We had never used online giving before, so this was a new world to us and givingtools helped the transition be super smooth. Customer support is a huge deal for me and givingtools had amazing support. I was weary of not having a phone number at first, but when I realized how quickly they respond to email and how detailed their answers were, I was thrilled with the service. It actually saved me a lot of time to just email my question and see the answers rather than sitting on hold through a phone automated system like other companies do. We used givingtools for over two years without a problem. We have just now switched to a different product because of a complete overhaul to our records integration, but our switch had nothing to do with any problems from givingtools. In fact, givingtools customer service was amazing at helping us make the switch and never tried to pressure us with sales tactics like some companies might do. I would highly recommend givingtools to any church looking to get started with online giving. You won't be disappointed with them.
- The customer service is truly outstanding. They will work with you on every detail. They even made a custom donation form for us.
- Can use multiple payment processors including Stripe, paypal, Base commerce etc. Setup with Stripe was very easy.
- They allow ACH donations-- this was very important for us and not many donation services are geared to ACH/ online check.
- Easily embeds into our non-profit's donation page which is important since we maintain our own website and none of us are web developers.
- The interface feels professional although could be graphically more appealing
- A customizable thank you note/ receipt is sent to donor when donation complete
- All donations can be exported to excel which is a huge time saver
- User access can be granted to other administrators in your non-profit
- Excellent value
- I think they could offer more options in terms of the graphical interface such as shape and size of donation buttons.
- The most challenging part was it took so long to find out about Givingtools! I wish I had heard of them sooner. Other (more expensive) donation websites were more prominent on google search.
Probabilité de recommander le produit
My charity is a first and its needs are totally unique. Whatever I throw at Giving Tools, man do they know how to catch and run with it to figure out a unique solution. And whatever they come up with will be something they can use for other clients!
Everything, they realize companies are not cookie-cutter and they are anxious to help you get where you need to be. I'm thorough, and the are more thorough than me -- which is tough!
Probabilité de recommander le produit
I have never had such amazing customer support. We started using Giving Tools at the same time they were getting intermittent error message from their host company. This was forcing them to move to a new hosting company. As we all know nothing about this is good. It's hard on current users and the owners. But imagine the new customer who had just joined. That was me. The appeal itself was extremely easy to set up. Then I tried to go back in & edit and couldn't get anything to work. The next day I emailed support and started working with Jason & Josh who were amazing. Instead of saying - yip, things aren't working & we're trying to get it fixed they actually fixed it for me. Because I couldn't get in on my end, they edited the page from the back office to get me up and running. They helped me with the situation twice. They were very responsive, very quickly. They went way above what we have come to expect from customer service/support. I looked at several programs for giving pages and Giving Tools fit our needs for price and features. I'm looking forward to using their program ongoing. Thank you! Thank you! You guys are the best!
• GivingTools is designed for nonprofits to raise funds online. It also supports traditional (cash and check) giving.
• Add an unlimited number of users and unlimited appeals. Custom fields. Turn off Amex. Discourage credit card use. Tons of options.
• Users can track all appeals from desktop or mobile devices.
• All giving data is easily exported in .csv format if desired.
• GivingTools provides additional resources for capital campaigns and even print and video services.
Voici quelques-unes des questions fréquentes sur GivingTools.
Types de licences disponibles pour GivingTools :
À partir de: $15
Type de licence: abonnement
version d'essai gratuite: non disponible
Monthly Fee: $14.95
e-Check: 0% + $0.19/transaction
Debit cards: 1.79% + $0.19/transaction
Credit cards: 1.99% + $0.19/transaction
Non-qualified cards: 3.2% + $0.19/transaction
Fonctionnalités du logiciel GivingTools :
Utilisateurs habituels du logiciel GivingTools :
organismes à but non lucratif
Langues dans lesquelles GivingTools est disponible :
Types de licences disponibles pour GivingTools:
Nous n'avons pas d'informations sur les appareils pris en charge par GivingTools.
Applications s'intégrant à GivingTools :
BluePay, PayPal, Stripe
Ressources d'aide disponibles pour GivingTools :
support en ligne