GivingTools - Prix, fonctionnalités, avis et comparateur de logiciels

GivingTools

Web-based fundraising and donation management software

4.9/5 (23 avis)

GivingTools - Présentation

Why pay $30 to process a $1,000 donation when you can pay just 25¢ instead?

GivingTools is an online giving solution designed to offer low rates and a beautiful interface. Through GivingTools, you can process one-time and recurring gifts, sell merchandise, offer event registration, and even collect signups.

Your appeals are displayed on a giving page or can be embedded in your site. Amazing interface collects tons of custom fields if you like and allows donors to give to multiple appeals with a single checkout.

GivingTools also provides receipts and on-demand gift summaries as desired.

GivingTools is open and allows managers to plug in their own processor like Stripe or PayPal for free. Imagine: 0% ACH on top of great (no markup) rates and a PayPal option...all seamlessly connected for just $14.95 per month!

Prix

À partir de
$15
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

États-Unis

Langues

anglais

GivingTools - Avis

Note globale
4.9/5
100% d'avis positifs
20
Excellent
3
Très bien
0
Moyen
0
Médiocre
0
Horrible
Traduire avec Google Translate

Perfect for what we were needing and then some!!

Logiciel utilisé toutes les semaines pendant 1 à 5 mois
Publié le 21/07/2017
Provenance de l'avis : Capterra

This software allows us to get more donations and quicker than before. Allows us to seamlessly integrate through our website to be able to keep traffic focused on what's important to us. This also allows the donor to manage their payments easier than going through us, and saves us a ton of money in the long run compared to nearly any other software out there.

Avantages

Most: Customer Service, hands down the most responsive and willing team to work with from asking questions, fixing a couple minor bumps I had, and reconfiguring to specific needs in one area. They are great and willing to help whenever possible.

Then I would have to say the value of their system and service for the price you pay is beyond awesome. They are straightforward in what they offer and they have some of the best rates that I have found out there. For what we were needing, GivingTools has been the perfect fit. Their system is pretty easy to learn and understand, and it has been fairly simple to train our staff on how to use it and implement it into the support raising.

To lock in the rates GivingTools have negotiated with BluePay and still be able to integrate their systems into outside 3rd parties like Salesforce is outstanding as well. For a medium size non-profit that is steadily growing that value and ease is not overlooked.

There are lots of other pros to GivingTools that I would highly recommend anyone searching and investigating Donor Portals, should look no further and give them a try. I doubt you will be disappointed.

Inconvénients

Downloading the reports and understanding them with BluePay's reporting does take a minute to understand. I'm a very skeptical person so it took me a couple months of digesting the reports to fully believe everything was there and it was working properly. But I also didn't have the proper time to be able to invest fully into learning the reporting until about 2 months in. But once I sat down and reconciled everything and took a day to understand the language and learn how to merge with our old/current system is all made perfect sense, just needed that time for my brain to catch up.

This should not be a deterrent though, but just recommend being sure to ask questions and take the time to learn how to quickly merge with your current accounting processes.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

This is a great company all around. We couldn't have been more please with our experience!

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 16/02/2018
Provenance de l'avis : Capterra

Avantages

It was very easy to use and to set up. We had never used online giving before, so this was a new world to us and givingtools helped the transition be super smooth. Customer support is a huge deal for me and givingtools had amazing support. I was weary of not having a phone number at first, but when I realized how quickly they respond to email and how detailed their answers were, I was thrilled with the service. It actually saved me a lot of time to just email my question and see the answers rather than sitting on hold through a phone automated system like other companies do. We used givingtools for over two years without a problem. We have just now switched to a different product because of a complete overhaul to our records integration, but our switch had nothing to do with any problems from givingtools. In fact, givingtools customer service was amazing at helping us make the switch and never tried to pressure us with sales tactics like some companies might do. I would highly recommend givingtools to any church looking to get started with online giving. You won't be disappointed with them.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Traduire avec Google Translate

A Perfect Partner!

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 15/07/2016
Provenance de l'avis : Capterra

My charity is a first and its needs are totally unique. Whatever I throw at Giving Tools, man do they know how to catch and run with it to figure out a unique solution. And whatever they come up with will be something they can use for other clients!

Avantages

Everything, they realize companies are not cookie-cutter and they are anxious to help you get where you need to be. I'm thorough, and the are more thorough than me -- which is tough!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Over the Top Customer Service

Publié le 04/12/2015
Provenance de l'avis : Capterra

I have never had such amazing customer support. We started using Giving Tools at the same time they were getting intermittent error message from their host company. This was forcing them to move to a new hosting company. As we all know nothing about this is good. It's hard on current users and the owners. But imagine the new customer who had just joined. That was me. The appeal itself was extremely easy to set up. Then I tried to go back in & edit and couldn't get anything to work. The next day I emailed support and started working with Jason & Josh who were amazing. Instead of saying - yip, things aren't working & we're trying to get it fixed they actually fixed it for me. Because I couldn't get in on my end, they edited the page from the back office to get me up and running. They helped me with the situation twice. They were very responsive, very quickly. They went way above what we have come to expect from customer service/support. I looked at several programs for giving pages and Giving Tools fit our needs for price and features. I'm looking forward to using their program ongoing. Thank you! Thank you! You guys are the best!

Réponse de GivingTools

Thank you Lachelle! Getting five stars from you on a bad day for us means a LOT!

(To anybody wondering if we have hosting problems often, the answer is: this was the first issue in two years. But we communicated it with our users to be on the safe side and worked hard to be sure that all appeals continued undaunted.)

Thanks for choosing GivingTools!
-Jason

Note détaillée

Simplicité d'utilisation
Support client

Traduire avec Google Translate

Great product, easily integrated, and FABULOUS customer service!

Logiciel utilisé toutes les semaines pendant plus d'un an
Publié le 01/03/2018
Provenance de l'avis : Capterra

Avantages

I like the user-friendly platform and how easily it integrates with our website. The ability to customize the appeals and look of the software gives faith to our donors that the software is secure and reliable. The customer service is top notch and the best that I have ever worked with. They are very responsive - within a couple of hours - and have always been able to answer questions and resolve the issue. Very pleased with the software and would recommend it.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

GivingTools - Prix

À partir de
$15
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Monthly Fee: $14.95
e-Check: 0% + $0.19/transaction
Debit cards: 1.79% + $0.19/transaction
Credit cards: 1.99% + $0.19/transaction
Non-qualified cards: 3.2% + $0.19/transaction

GivingTools - Fonctionnalités

  • API
  • Base de données de contacts
  • Champs personnalisables
  • Importation et exportation de données
  • Traitement des cartes de crédit

  • Contrôle d'accès
  • Facturation récurrente
  • Gestion de la communication
  • Gestion des présences
  • Intégration de tiers
  • Intégration des e-mails
  • Intégration mobile
  • Notifications automatiques
  • Paiements électroniques
  • Rappels automatiques
  • Rapports et statistiques
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Tableau de bord d'activités

Plus d'informations sur GivingTools

GivingTools - Principales fonctionnalités

  • 0% ACH standard
  • Account management
  • Credit card processing
  • Customizable event pages
  • Donation tracking
  • Donor database
  • Export results to excel
  • Inexpensive
  • One-time and recurring, product sales, events, even signups
  • Online registration
  • Open and flexible
  • Receipts / statements
  • Recurring donations
  • Sell products online
  • Unlimited appeals
  • Unlimited appeals, unlimited donors
  • View trends and generate reports
  • Website integration
  • Works equally well on mobile devices

Avantages

• GivingTools is designed for nonprofits to raise funds online. It also supports traditional (cash and check) giving.

• Add an unlimited number of users and unlimited appeals. Custom fields. Turn off Amex. Discourage credit card use. Tons of options.

• Users can track all appeals from desktop or mobile devices.

• All giving data is easily exported in .csv format if desired.

• GivingTools provides additional resources for capital campaigns and even print and video services.

GivingTools - FAQ

Voici quelques-unes des questions fréquentes sur GivingTools.

Q. Quels sont les types de licence disponibles pour GivingTools ?

Types de licences disponibles pour GivingTools :

À partir de: $15

Type de licence: Abonnement

version d'essai gratuite: Non disponible

Monthly Fee: $14.95
e-Check: 0% + $0.19/transaction
Debit cards: 1.79% + $0.19/transaction
Credit cards: 1.99% + $0.19/transaction
Non-qualified cards: 3.2% + $0.19/transaction

Q. Quelles sont les principales fonctionnalités du logiciel GivingTools ?

Fonctionnalités du logiciel GivingTools :

  • 0% ACH standard
  • Account management
  • Credit card processing
  • Customizable event pages
  • Donation tracking
  • Donor database
  • Export results to excel
  • Inexpensive
  • One-time and recurring, product sales, events, even signups
  • Online registration
  • Open and flexible
  • Receipts / statements
  • Recurring donations
  • Sell products online
  • Unlimited appeals
  • Unlimited appeals, unlimited donors
  • View trends and generate reports
  • Website integration
  • Works equally well on mobile devices

Q. Qui utilise GivingTools ?

Utilisateurs habituels du logiciel GivingTools :

Organismes à but non lucratif

Q. Dans quelles langues GivingTools est-il disponible ?

Langues dans lesquelles GivingTools est disponible :

anglais

Q. Quels sont les types de licence disponibles pour GivingTools ?

Types de licences disponibles pour GivingTools:

Abonnement

Q. GivingTools prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par GivingTools.

Q. Avec quelles applications GivingTools peut-il s'intégrer ?

Applications s'intégrant à GivingTools :

BluePay, PayPal, Stripe

Q. Quelles sont les ressources d'aide disponibles pour GivingTools ?

Ressources d'aide disponibles pour GivingTools :

Support en ligne

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