MagaRental

Une solution web de gestion de location saisonnière

4,6 /5 (30 avis) Donnez votre avis !

MagaRental - Présentation

Description du logiciel MagaRental

MagaRental est une solution cloud de gestion de location de vacances qui permet aux propriétaires de plusieurs biens de gérer leurs réservations de location à court terme. Le logiciel convient aux propriétaires immobiliers de petite à moyenne envergure et s'adresse principalement aux clients européens. MagaRental permet aux propriétaires immobiliers de faire connaître leurs biens à des clients potentiels et de gérer toutes les opérations liées aux réservations en ligne.

MagaRental fournit des outils personnalisés pour la conception de sites web interactifs de propriétés et le référencement détaillé des propriétés avec des images et des vidéos, des descriptions de loyer et des conditions de réservation. Les propriétaires peuvent ensuite gérer les demandes de réservation, les réservations, les facturations, les paiements et les autres activités connexes via leur site web personnalisé. Le module SEO intégré permet d'améliorer les performances du site et d'accroître la visibilité sur les propriétés via les canaux en ligne. Les propriétaires peuvent exécuter plusieurs campagnes marketing via des plateformes de messagerie et de réseaux sociaux afin d'interagir efficacement avec leurs clients. La solution fournit également une API XML personnalisée pour intégrer la solution à d'autres services web. Le calendrier interactif affiche les réservations en cours acceptées ainsi que les créneaux disponibles pour les nouvelles réservations. Les gestionnaires immobiliers peuvent également gérer plusieurs calendriers personnalisés selon leurs besoins pour chaque propriété, ainsi que synchroniser les informations du calendrier avec leur compte Google.

MagaRental s'associe à plusieurs plateformes de réservation en ligne telles que Booking, HomeAway, Holiday et Tripadvisor, entre autres. Les utilisateurs peuvent répertorier les informations relatives aux biens sur tous ces canaux partenaires de distribution tiers et gérer les demandes de réservation à partir d'un portail central unique. MagaRental développe des applications mobiles natives Android et iOS qui permettent aux propriétaires de biens de gérer les opérations de réservation via leurs appareils mobiles. Parmi les clients de MagaRental figurent Trident Holiday Homes, Short Let London et Sotheby's Italy Retreats.

MagaRental - Présentation

Prix

À partir de
N/A

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

MagaRental - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Royaume-Uni, Allemagne
Langues
anglais, italien

Médias

View multiple property listings
Track bookings and manage payments
Configure property details to display
Build custom vacation rental websites
Vidéo de MagaRental Vidéo de MagaRental Capture d'écran pour MagaRental : View multiple property listings Capture d'écran pour MagaRental : Track bookings and manage payments Capture d'écran pour MagaRental : Configure property details to display Capture d'écran pour MagaRental : Build custom vacation rental websites

MagaRental - Avis

MagaRental - Avis

Note globale
4,6
/
5
Excellent
24

Très bien
3

Moyen
1

Médiocre
0

Mauvais
2

Rapport qualité-prix
4,3
Fonctionnalités
4,4
Simplicité d'utilisation
4,3
Support client
4,3
90% des utilisateurs recommandent cette application
William H.

🥇Go Magarental! Thank you we finally have the right solution and the right partner to...

I have tried and observed over the last 10 years many Property Management Sofware. The optimun does not exist even because we are in a field in continuous evolution and most of Property Manager does not work according to a unique standard practice/flow.

I find this the most complete software that can empower a Property Manager to become a SuperPropertyManager saving time on low value added duties (automatized), sharing information/reports to Property Owners, Managing information flows from guests and the facility team.

You need as with every software to take your time to try, understand and get the value. Once you understand is perfect.


Traduire avec Google Translate
Stefano T.

The Best Vacation Rentals Software


Traduire avec Google Translate
Allan C.

OUTDATED, NOT USER FRIENDLY, TERRIBLE & NON-EXISTENT SUPPORT AND CUSTOMER SERVICE. STAY AWAY!

It brings me no pleasure at all to leave this review, I write this only to share my experience so that others considering Magarental can make an more educated and informed decision.

Initially I chose Magarental as I saw the potential it could have in helping our business more productive and efficient. It offers an "all in one" solution which includes a PMS (Property Management System), Channel Manager, and option to build an integrated website, which we went for.

Before we signed up, the project / sales manager was always available and on hand for questions I had. After the signup however, it was a totally different story.

What really lets the product down is the lack of customer service and leadership behind their team.

If I had an issue and needed an urgent answer sometimes it literally took 4 to 5 days to get a response from the support team. Some questions went weeks without an answer, and many problems we had were still not solved. I spent more time chasing the Magarental team which left me less time to manage my business.

SIGNUP PROCESS & INITIAL CHANNEL MANAGER SETUP:
The system is built for programmers NOT for apartment managers. The entire process of setting up the calendars, pricing, a new property into the system and mapping to a new channel, is a long and arduous process. The system was not built to be user friendly, so you will spend hours and hours learning to setup even one property in the system. I spent countless calls with the Magarental team as the system is archaic and complicated. When trying to train the staff on how to use the system, they found it equally as difficult. Other systems on the market take just minutes to learn. Magarental takes hours and days, months.

WEBSITE BUILDING:
While Magarental offers great looking integrated websites, don't expect much support in this department. The initial contract we signed stated a 3 month lead time for the website to be completed. After the 3 month period I contacted Magarental to find out what the progress was, their answer was "The development team said you haven't updated all your information". What a shocking answer! At no point whatsoever had the Magarental team notified me that any input was needed from my side. Had I not brought the issue up, The website probably would not have been built! It took another 3 months (6 months total) before the website was even close to being completed. There was a complete lack of project management.


Traduire avec Google Translate
Roger B.

Magarental, a great choice, but not for everyone.

Our overal experience with Magarental is positive because of its functionalities, possibility to adapt to our requirements and its price quality ratio, especially compared to alternative solutions.


Traduire avec Google Translate
Alfonso M.

Professional and reliable

Magarental is professional and reliable. They are professional in their conduct with clients and also their products allow your business to move to the next level. Thanks to rep, the website is looking very appealing to Naples Villas' target audience. Rep, who is part of the customer service team, is very reliable and delivers what she promises. Her technical knowledge and support have been invaluable to getting Magarental system up and running for our business. Rep has also provided further support, as necessary, to enable us to take full advantage of all that Magarental has to offer. Magarental has so much more than other similar products that I have used in the past or looked into purchasing. Their back office is very sophisticated namely the statistics section and the channel manager is very powerful as it enables you to use channels that others do not offer.


Traduire avec Google Translate
William H.
Secteur d'activité: Bijoux et produits de luxe
Taille de l'entreprise: 1 001-5 000 employés
Traduire en français
Traduire en français

🥇Go Magarental! Thank you we finally have the right solution and the right partner to success

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 31/08/2018
Provenance de l'avis : Capterra

I have tried and observed over the last 10 years many Property Management Sofware. The optimun does not exist even because we are in a field in continuous evolution and most of Property Manager does not work according to a unique standard practice/flow.

I find this the most complete software that can empower a Property Manager to become a SuperPropertyManager saving time on low value added duties (automatized), sharing information/reports to Property Owners, Managing information flows from guests and the facility team.

You need as with every software to take your time to try, understand and get the value. Once you understand is perfect.

Avantages

😍 Easy and integrated. A Property Management Software that covers also the Channel Manager tools features. Flexible and easy to connect.

📱 Mobile/pad friendly

🎪 Integrated a very nice website customized with payment platform

🤹‍♂️ Improved continuously

🎯 Customer service that knows not only the software but the business providing insighs beyond their traditional role.

🎮 Allow a remote control of operations on the field very efficient

🎬Integrated with analytics tools! Power BI.

🏆 Great price for value

Inconvénients

We there are many minor things that can be improved as with any software but I see day after day new improvements so I am fine with everything.

Traduire en français

Réponse de MagaRental

Thanks William, we appreciate much when a professional of vacation rental understand all aspect of our application. Will try to do the best for improve always

Maurizio

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Stefano T.
Secteur d'activité: Immobilier
Taille de l'entreprise: 51-200 employés
Traduire en français
Traduire en français

The Best Vacation Rentals Software

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 30/08/2019
Provenance de l'avis : Capterra

Avantages

We have been working in the field of vacation rentals for more than 10 years and we have tested the most important vacation rentals software. Magarental is currently the best software for those who manage a considerable number of apartments in one or in serveral cities.

The possibility of having in a single software all the functionalities necessary to automate the internal management processes is certainly one of the most important aspects.

Joining Magarental means having a system that manages everything: reservations, contracts, invoices, channel managers, arrivals and departures, maintenance, cleaning and external agencies. Furthermore, in our experience, there is no one who is equal to Magarental so complete and which allows a maximum level of customization. Any functionality you want to add will be possible thanks to the ability of the development team to customize the software to your business needs. This is the strong point that nobody can guarantee (I guarantee you ).

Inconvénients

The software is ideal for those who manage many apartments for those with strong growth prospects and need a partner with whom to grow their business. It is not suitable for individuals, small real estate managers who do not have personalization needs and strong growth. It is a system with many features that require some initial time (as it should be) to configure it.
Considesince it will be the most important system for your business I suggest you do it. If you don't have the time to manage such a powerful program, don't start.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Allan C.
Secteur d'activité: Hôtellerie
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

OUTDATED, NOT USER FRIENDLY, TERRIBLE & NON-EXISTENT SUPPORT AND CUSTOMER SERVICE. STAY AWAY!

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 18/09/2016
Provenance de l'avis : Capterra

It brings me no pleasure at all to leave this review, I write this only to share my experience so that others considering Magarental can make an more educated and informed decision.

Initially I chose Magarental as I saw the potential it could have in helping our business more productive and efficient. It offers an "all in one" solution which includes a PMS (Property Management System), Channel Manager, and option to build an integrated website, which we went for.

Before we signed up, the project / sales manager was always available and on hand for questions I had. After the signup however, it was a totally different story.

What really lets the product down is the lack of customer service and leadership behind their team.

If I had an issue and needed an urgent answer sometimes it literally took 4 to 5 days to get a response from the support team. Some questions went weeks without an answer, and many problems we had were still not solved. I spent more time chasing the Magarental team which left me less time to manage my business.

SIGNUP PROCESS & INITIAL CHANNEL MANAGER SETUP:
The system is built for programmers NOT for apartment managers. The entire process of setting up the calendars, pricing, a new property into the system and mapping to a new channel, is a long and arduous process. The system was not built to be user friendly, so you will spend hours and hours learning to setup even one property in the system. I spent countless calls with the Magarental team as the system is archaic and complicated. When trying to train the staff on how to use the system, they found it equally as difficult. Other systems on the market take just minutes to learn. Magarental takes hours and days, months.

WEBSITE BUILDING:
While Magarental offers great looking integrated websites, don't expect much support in this department. The initial contract we signed stated a 3 month lead time for the website to be completed. After the 3 month period I contacted Magarental to find out what the progress was, their answer was "The development team said you haven't updated all your information". What a shocking answer! At no point whatsoever had the Magarental team notified me that any input was needed from my side. Had I not brought the issue up, The website probably would not have been built! It took another 3 months (6 months total) before the website was even close to being completed. There was a complete lack of project management.

Avantages

The "guest reservation area", where your guests can update their arrival time and set their bed preference, is a great feature. However, customer support is so slow, that even after 6 months of setting up the channel manager and building the website, we never even got to use this feature, as it had not been setup correctly by the Magarental team.

Federico was a pleasure to deal with. I felt he genuinely had a desire to help when I had a problem.

Inconvénients

The system and its interface is old and archaic. In the day and age of iphones and android phones, using Magarental is like living the the dark ages. A PMS should be be intuitive and user friendly - Magarental is extremely flawed in this, costing your more time, rather than saving you time.

The customer support and service is terrible. Communication between their team is non-existent. When I had a problem I found myself having to constantly chase the development team with emails and skype messages, only to find I had to keep re-explaining the same issues to different team members.

After being constantly frustrated due to never receiving the customer service I expected, I finally decided to leave Magarental, and requested to cut the subscription a few months early. At not one point were they apologetic, in fact, their attitude was blasé and unconcerned. There was no curiosity as to why I had decided to leave whatsoever. Instead, they insisted that I still needed to continue to pay the contract fees. A few weeks later someone from administration threatened to cut our service, which they did promptly. Strange that when they are after their money, you can get an instant response, yet when you need customer service and support, no one from Magarental is able to respond quickly. If only their service team was efficient as their admin team!

Traduire en français

Réponse de MagaRental

I'm very surprised by reading this review from a person who has always been late paying the flat rate. He only paid the flat after many reminder emails of admin, he's not a professional P.M.Furthermore he signed for a basic agree which means a template without any modifications but it worked out completely different. We did many modifications upon his request and he was satisfied fro this.He did not pay anything more for that, never.Reading that there is a lack of customer service is very surprising. When we working on the modifications was ok for him and we¿re always online for any help or customer service but when a customer doesn't pay why does he expect all this customer service!? Also to help him out we decided to let him pay the website (www.oasisapartments.eu) not immediately but every month partly on top of the flats and we must receive 4 yet.He wrote us the stop the payments but continue use MR without pay and we have simply blocked the account and he wrote the review. A.R

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 0.0/10

Roger B.
Secteur d'activité: Hôtellerie
Taille de l'entreprise: 51-200 employés
Traduire en français
Traduire en français

Magarental, a great choice, but not for everyone.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 09/11/2018
Provenance de l'avis : Capterra

Our overal experience with Magarental is positive because of its functionalities, possibility to adapt to our requirements and its price quality ratio, especially compared to alternative solutions.

Avantages

First of all I need to mention that we use this software for connecting our vacation rental product to ota's and other platforms only, hence we are not too familiar with the crm/pms/cms functionalities it has to offer.
Magarental has proven to be quite a different product than what we initially could image, having had previous experiences with larger alternatives. The possibility to personally tweak, verify, adjust or adapt a large number of settings is not for the faint of heart but therefore more appreciated by who has an understanding of the matter. What is most appreciated is the flexibility of the system and the collaboration we have with Magarental.

Inconvénients

It can take some time and patience to understand the software and the features it offers.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Alfonso M.
Secteur d'activité: Hôtellerie
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Professional and reliable

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 11/02/2017
Provenance de l'avis : Capterra

Magarental is professional and reliable. They are professional in their conduct with clients and also their products allow your business to move to the next level. Thanks to rep, the website is looking very appealing to Naples Villas' target audience. Rep, who is part of the customer service team, is very reliable and delivers what she promises. Her technical knowledge and support have been invaluable to getting Magarental system up and running for our business. Rep has also provided further support, as necessary, to enable us to take full advantage of all that Magarental has to offer. Magarental has so much more than other similar products that I have used in the past or looked into purchasing. Their back office is very sophisticated namely the statistics section and the channel manager is very powerful as it enables you to use channels that others do not offer.

Traduire en français

Réponse de MagaRental

Dear Alfonso,

Thank you for your exhaustive review. Our Onboarding Team strives to follow our customers in the best way possible and they try to build a complete application which is usable for every Property Manager.
In the last six months we have been working hard withyou to reach one target together, your satisfaction!.
While reading you words I believe we have achieved that goal and this makes us work harder, more and with even greater commitment.
Un abbraccio
Maurizio
Project Manager

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
9/10
Basé sur 30 avis utilisateurs
Comparatif des alternatives : recommandation utilisateur
Comparer avec les alternatives

MagaRental - Prix

MagaRental - Prix

À partir de
N/A
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,3/5
Basé sur 30 avis utilisateurs
Comparatif des alternatives : rapport qualité-prix
Comparer avec les alternatives

MagaRental - Fonctionnalités

MagaRental - Fonctionnalités

API
Base de données de clients
Facturation
Fonctionnalité de recherche
Gestion des calendriers
Gestion des documents
Gestion des factures
Gestion des stocks
Importation et exportation de données
Intégration comptable
Intégration de tiers
Notifications automatiques
Paiements électroniques
Rappels
Rapports et statistiques
Rapports personnalisables
Stockage de documents
Suivi de l'inventaire
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4,4/5
Basé sur 30 avis utilisateurs
Comparatif des alternatives : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

MagaRental - FAQ

MagaRental - FAQ

Voici quelques-unes des questions fréquentes sur MagaRental.

Q. Quels sont les types de licence disponibles pour MagaRental ?

Types de licences disponibles pour MagaRental :

Type de licence: Abonnement

Essai gratuit: Non disponible

Q. Quelles sont les principales fonctionnalités du logiciel MagaRental ?

Nous n'avons pas d'informations sur les fonctionnalités de MagaRental.

Q. Qui utilise MagaRental ?

Utilisateurs habituels du logiciel MagaRental :

PME, Entreprises de taille moyenne

Q. Dans quelles langues MagaRental est-il disponible ?

Langues dans lesquelles MagaRental est disponible :

anglais, italien

Q. Quels sont les types de licence disponibles pour MagaRental ?

Types de licences disponibles pour MagaRental:

Abonnement

Q. MagaRental prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par MagaRental.

Q. Avec quelles applications MagaRental peut-il s'intégrer ?

Applications s'intégrant à MagaRental :

Google Calendar

Q. Quelles sont les ressources d'aide disponibles pour MagaRental ?

Ressources d'aide disponibles pour MagaRental :

FAQ, Support en ligne, Support téléphonique, Tutoriels vidéo