Trail Blazer Non-Profit Manager
Trail Blazer Non-Profit Manager
En savoir plus sur Trail Blazer Non-Profit Manager
Le gestionnaire d'organismes à but non lucratif Trail Blazer est un logiciel cloud de collecte de fonds qui vise à leur permettre de gérer les dons et les événements de levée de fonds. La solution est installée sur divers appareils, tandis que les données sont hébergées dans un environnement cloud sécurisé, en offrant la possibilité d'accéder aux informations via un Mac, un PC ou n'importe quel appareil cellulaire web.
Trail Blazer fournit tous les outils dont vous avez besoin pour gérer les activités comprises dans l'organisation d'événements de levées de fonds, notamment les inscriptions de donateurs, la gestion des relations et des communications, les promesses de don, la comptabilité, etc. Les entreprises peuvent créer des messages d'invitation et partager des informations événementielles avec leurs membres via e-mail ou SMS. La solution sur site affiche les résultats de recherche plus rapidement qu'une solution web. Les organisateurs peuvent générer un bulletin d'information mensuel et automatiser leurs partages avec les membres.
Les organismes à but non lucratif peuvent également tirer parti des avantages des plateformes de réseaux sociaux et recueillir des dons via leur page Facebook. La solution permet de suivre les informations d'adhésion telles que les profils de membres, les abonnements, les dates de renouvellement, les historiques de dons, etc. Trail Blazer est également associé à plusieurs passerelles de traitement de carte de crédit, notamment PayPal et Authorize.Net, pour faciliter les paiements en ligne. Toutes les informations financières sont stockées au sein d'un data center conforme PCI sécurisé.
Cette solution convient aux organisations de protection d'animaux, aux instituts d'enseignement, aux musées et aux organisations religieuses.
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Salesforce Sales Cloud
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Bloomerang
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Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Trail Blazer gives me back my time.
Publié le 13/11/2018
It has really helped me keep better track of campaigns and LYBUNTs. Mailing is a lot easier now as...
It has really helped me keep better track of campaigns and LYBUNTs. Mailing is a lot easier now as well. It has automated several things that have helped me spend more time working on what matters.
Avantages
The Trail Blazer team is so helpful and getting started is so easy. It is easy to search for the information I need.
Inconvénients
There have been a few things that have been hard to do find to edit.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great customer support
Publié le 14/02/2025
Overall, I'm very happy with the Trail Blazer experience.
Overall, I'm very happy with the Trail Blazer experience.
Avantages
Trail Blazer customer service is amazing. As a very small non-profit, we use Trail Blazer differently than most of their larger clients. They've worked hand in hand with us to really tailor some of the functions to what we need to work efficiently.
Inconvénients
Occasionally, it's not readily apparent or user intuitive how to do something. But again, once I've gotten direction or assistance from the support desk, it's smooth sailing.
Alternatives envisagées
ProClassPourquoi passer à Trail Blazer Non-Profit Manager
The ProClass product didn't live up to the promises, and they weren't interested in letting us test it.Réponse de Trail Blazer Campaign Services
Thanks, Kristan! We enjoy working with you and your organization! As always, please let us know if you need help with anything or if there's anything we can do to improve the tools for you.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
Nonprofit User
Publié le 02/04/2022
Assistance with developing campaign templates.
Assistance with developing campaign templates.
Avantages
Constituent tracking: Donor contact info/gifts/registrations. Revenue/expenses reports.
Inconvénients
Biggest complaint is the automatic overloading of donor records when a person purchases multiply tickets. Example: A parent purchases 5 tickets for their family to attend a program/event. TrailBlazer automatically creates 5 records for which only one person is recognized with an email and mailing address. This also promotes between three and four times the amount of records in the system (for which the organization is billed annually) when truly only one person's record is viable. Unfortunately this was not realized initially. Many hours have been spent and continue to be spent merging family records to have accurate records in the system.
Develop of campaign mailings was initially difficult to manage. Media specialist was engaged that integrated a program to allow for the ease of developing campaigns for email distribution.
Originally TB automatically marked a new record as allowable to receive emails (donor choice). A change was implemented in TB around two years ago that eliminated that function. We manage registration records daily by checking them as allowable. The donor then has a choice of "unsubscribing" after receiving their first email.
TB is probably best as a vote tracking software where adults are registered per household and multiply non-usable records are not created.
Alternatives envisagées
DonorPerfectPourquoi choisir Trail Blazer Non-Profit Manager
Move to a start up nonprofit with no CRM.Pourquoi passer à Trail Blazer Non-Profit Manager
Pricing and apparent ability to tracking constituent information.Réponse de Trail Blazer Campaign Services
Hi Carla, thank you for your review and your feedback. We will be in touch to help work through some of the issues you are running into. There are ways to configure events so that you collect more data on each participant, such as their name / email / mailing address / phone number / etc.
We also don't know about the change to email subscriptions that you are referencing, so we will need to look into that with you. It sounds like you have your database configured so that any new email signup has to explicitly opt-in a second time, that is a setting that can be turned on or off. Any donor or event attendee should be able to opt-in to future mass emails with ease.
- Secteur d'activité : Philanthropie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best Customer Service
Publié le 24/10/2024
Avantages
Excellent customer support - from a timeliness and issue resolution standpoint. They also offer excellent training and online tutorials.
Inconvénients
I don't really have any complaints. Customizing reports for repetitive use can be challenging but that's mitigated by the excellent customer service
Alternatives envisagées
Salesforce Sales CloudPourquoi choisir Trail Blazer Non-Profit Manager
We needed a real donor management systemLogiciel antérieur
Microsoft ExcelPourquoi passer à Trail Blazer Non-Profit Manager
Primarily cost and the ability to migrate our existing data cheaply.Réponse de Trail Blazer Campaign Services
Thanks, Shelly! We enjoy working with your and your organization. As always, please lean on our team if you need anything.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
We love TrailBlazer
Publié le 23/03/2022
We have been using Trailblazer since 2014. It tracks all of our income, relationships, churches/volu...
We have been using Trailblazer since 2014. It tracks all of our income, relationships, churches/volunteers… everything. It has literally been the best single expense that we have spent over the past 10 years! Especially considering that we were using Excel sheets beforehand. It saves us SO much time, the cost is inexpensive, and the amount of time it has saved is well worth the cost which is much better than the other alternatives and at a reasonable cost. It easily pays for itself in time saved alone. Easy to use, and great customer service.
Avantages
It tracks all of our income, relationships, churches/volunteers… everything. It has literally been the best single expense that we have spent over the past 10 years! Especially considering that we were using Excel sheets beforehand. It saves us SO much time, the cost is inexpensive, and the amount of time it has saved is well worth the cost which is much lower than the other alternatives we've looked at. It's been worth every penny. It easily pays for itself in time saved alone. Easy to use, and great customer service. If I could wave a wand and make one move to help the state, it would be to provide this to every chapter.
It provides accountability with QuickBooks and has many huge capabilities. Unlike other systems that we've looked into, they have excellent customer support included without extra cost.
The web app is also wonderful. I can pull up information on the fly. If I meet a volunteer and they are curious on how much their church is giving, I can get an answer within a minute through the app.
It also tracks relationships I have, like: which volunteer serves at which club, when they were processed, what training they have, what church they go to, etc all connected. So, I can pull lists of everyone involved from a church, or all the volunteers from a club, etc. I can also see who has made a pledge, find who my top givers are, see how long it's been since people have given, find which events certain people have attended and given at and which ones haven't.
Inconvénients
Any system you go with has a learning curve. There is a learning curve here too. It requires some logical thinking to use well. You tell it what you want and it pulls the information. You can immediately get to work once you know the basics but as you learn new ways to us it, soon you'll become much more efficient.
Email is also a con. It uses html formating. Other services have an easier drop and type interface, templates, and pictures ready to speed up the process. This one requires a little more work. But once you have templates built, it works fine... AND the trailblazer staff will help you build a template if desired. Plus there are great help article and videos to walk you through everything you may want. They have also made some great improvements recently in this area too.
Pourquoi choisir Trail Blazer Non-Profit Manager
Customer service was terrible - especially for us as new costumers. If it was that bad while we were coming on board, it was a poor testament of how it could be once we were long time patrons. Plus, they wanted to bill us for customer service. Our information being imported was a mess in their system and we were not given any help or guidance on how to fix it. We also ran into issues trying to get reports and information out of their system.Logiciel antérieur
BloomerangPourquoi passer à Trail Blazer Non-Profit Manager
Being a small non-profit, price was a main factor that had us consider them. The experience we had with their representatives was the best of all of the demos that we took from the various companies. We trusted that Trailblazer would be there for us and help us out. They remembered us and we felt as though we were valued rather than just another customer.Trail Blazer Non-Profit Manager - FAQ
Voici quelques-unes des questions fréquentes sur Trail Blazer Non-Profit Manager.Q. Quels sont les types de licence disponibles pour Trail Blazer Non-Profit Manager ?
Types de licences disponibles pour Trail Blazer Non-Profit Manager :
- À partir de : 50,00 $US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise Trail Blazer Non-Profit Manager ?
Utilisateurs habituels du logiciel Trail Blazer Non-Profit Manager :
Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues Trail Blazer Non-Profit Manager est-il disponible ?
Langues dans lesquelles Trail Blazer Non-Profit Manager est disponible :
anglais
Q. Trail Blazer Non-Profit Manager prend-il en charge les appareils mobiles ?
Appareils pris en charge par Trail Blazer Non-Profit Manager :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Trail Blazer Non-Profit Manager peut-il s'intégrer ?
Applications s'intégrant à Trail Blazer Non-Profit Manager :
Anedot, PayPal, authorize.net
Q. Quelles sont les ressources d'aide disponibles pour Trail Blazer Non-Profit Manager ?
Ressources d'aide disponibles pour Trail Blazer Non-Profit Manager :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Trail Blazer Non-Profit Manager.
Logiciels de collecte de fonds
