--- description: DialedIn CCaaS : qu'en pensent les utilisateurs ? Lisez les avis sur DialedIn CCaaS, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: DialedIn CCaaS - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de centre d'appel](/directory/275/call-center/software) > [DialedIn CCaaS](/software/104279/chasedata) # DialedIn CCaaS Canonical: https://www.getapp.fr/software/104279/chasedata Page : 1/14\ Suivant: [Page suivante](https://www.getapp.fr/software/104279/chasedata?page=2) > ChaseData offre une solution pour call center basée sur le cloud avec des fonctions d'appel entrant et sortant et un serveur vocal interactif. > > Conclusion : 325 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 325 Avis | | Simplicité d’utilisation | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: ChaseData - **Entreprise fondée en**: 1997 ## Contexte commercial - **Prix à partir de**: 25,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - API - Alertes/Notifications - Alerts/Escalation - Automate d'appel - Automated Attendant - Automatic Outbound Dialer - Autorisations basées sur les rôles - Base de données de clients - Base de données de contacts - CRM - CTI (couplage téléphonie informatique) - Campagnes multiples - Centre d'appel mixte - Centre d'appel virtuel - Centre d'appels entrants - Centre d'appels sortants - Chat et messagerie - Chatbot - Communication multicanal - Conformité FCC ## Intégrations (9 au total) - HubSpot Content Hub - HubSpot Marketing Hub - HubSpot Sales Hub - HubSpot Service Hub - Oracle CRM On Demand - Salesforce Sales Cloud - SugarCRM - Zapier - Zoho CRM ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de centre d'appel](https://www.getapp.fr/directory/275/call-center/software) ## Catégories connexes - [Logiciels de centre d'appel](https://www.getapp.fr/directory/275/call-center/software) - [Logiciels de contact client](https://www.getapp.fr/directory/593/contact-center/software) - [Logiciels de predictive dialer](https://www.getapp.fr/directory/849/predictive-dialer/software) - [Logiciels de téléphonie](https://www.getapp.fr/directory/294/telephony/software) - [Logiciels de télévente](https://www.getapp.fr/directory/761/inside-sales/software) ## Logiciels similaires 1. [Zendesk Suite](https://www.getapp.fr/software/9448/zendesk) — 4.4/5 (4086 reviews) 2. [Ringover](https://www.getapp.fr/software/117547/ringover) — 4.7/5 (883 reviews) 3. [Convoso](https://www.getapp.fr/software/8280/cloud-predictive-dialer) — 4.5/5 (395 reviews) 4. [LiveAgent](https://www.getapp.fr/software/91301/liveagent) — 4.7/5 (1787 reviews) 5. [Readymode](https://www.getapp.fr/software/107701/xencall) — 4.6/5 (143 reviews) ## Avis ### "Good Customer Relations Management System\!" — 5.0/5 > **Kenidra** | *23 janvier 2025* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: The system was very easy to use. DialedIn would automatically call people. The prompts for the calls were clear. > > **Inconvénients**: Sometimes I couldn't press Shift A or Shift N to disposition calls. > > While working, I could easily maneuver between different campaigns to pitch vacations to existing customers. ----- ### "Easy peasy" — 5.0/5 > **Kieshia** | *5 mars 2026* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: What stands out most about DialedIn CCaaS is its seamless balance of high-end power and accessibility. Users consistently rave about its intuitive interface, which allows teams to hit the ground running with almost zero learning curve. Beyond the UI, its predictive dialing technology is a heavy hitter—significantly boosting live connection rates and agent productivity. The addition of skills-based routing ensures customers reach the right expert every time, while the 99.99% uptime and responsive, U.S.-based support provide a level of reliability that’s hard to beat in the cloud contact center space. > > **Inconvénients**: the biggest drawback likely boils down to reliability and technical friction. While the interface is easy to navigate, those small but persistent "glitches"—like sudden disconnects or audio jitter—can disrupt a productive flow. When you're managing a high volume of interactions, even minor issues like a clunky address book or a rigid call-transfer process become significant bottlenecks. Furthermore, the constant requirement for software updates can feel like more of a chore than a benefit, especially if they interfere with your immediate workflow. Essentially, it’s a platform that provides great tools but can sometimes trip over its own technical stability. > > It was easy finding what was needed and disposition in calls. It makes taking calls a lot easier and transitioning when it comes to transferring jobs. ----- ### "Lead generator at ACR" — 3.0/5 > **Amanda** | *18 mars 2025* | Télécommunications | Taux de recommandation : 3.0/10 > > **Avantages**: I like the predictive dialer where you dont have to manaually call every call you make. > > **Inconvénients**: The lag and sometimes the dialer going down often recently. > > It makes thing alot easier with my job and is easy to use ----- ### "Dialed in Review" — 5.0/5 > **Alane** | *7 avril 2026* | Assurance | Taux de recommandation : 8.0/10 > > **Avantages**: It’s simple and easy to navigate and honestly, it rarely gives me any issues, unlike what I see and hear from other people. > > **Inconvénients**: Sometimes there’s some audio issues or it will close out and will have to wipe settings and reset but very rarely, at least for me. ----- ### "Smooth and Reliable Call‑Handling Experience" — 5.0/5 > **Aja Nurse** | *3 mars 2026* | Télécommunications | Taux de recommandation : 5.0/10 > > **Avantages**: I like that DialedIn is easy to use, keeps calls organized, and helps me transfer customers quickly and smoothly. > > **Inconvénients**: I don’t like the occasional system slowdowns and delays, because they interrupt the call flow and make transfers harder. > > I have had a good overall experience with DialedIn because it supports my workflow, keeps calls structured, and makes daily tasks easier, even though the system can be slow at times. ----- Page : 1/14\ Suivant: [Page suivante](https://www.getapp.fr/software/104279/chasedata?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/104279/chasedata) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées