Hyphen

Implication et commentaires en temps réel à l'échelle de l'équipe ou de l'entreprise

4,7 /5 (39 avis) Donnez votre avis !

Hyphen - Présentation

Description du logiciel Hyphen

Hyphen (http://www.gethyphen.com/) est un "Glassdoor interne" qui change la façon dont les entreprises écoutent et interagissent avec leurs collaborateurs. Hyphen permet aux entreprises d'identifier et de résoudre les problèmes avant qu'il ne soit trop tard, augmentant ainsi la motivation des collaborateurs, la productivité, la fidélité et la culture d'entreprise.

Une solution complète de motivation des collaborateurs qui permet aux entreprises de recueillir des informations sur leur personnel (données qualitatives et quantitatives) en ayant recours aux enquêtes Hyphen, aux sondages d'opinion et aux conversations ascendantes d'employés anonymes.

Grâce aux puissants algorithmes d'analyse de données et d'apprentissage automatique (machine learning), la direction, les équipes RH et les responsables sont en mesure d'identifier les zones de problèmes et de prendre le pouls de leur entreprise, permettant ainsi que les initiatives du personnel soient couronnées de succès.

Hyphen - Présentation

Prix

À partir de
2,00 $US/mois

Types de licence

Essai gratuit
Gratuit
Rapport qualité-prix

Hyphen - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Canada, Australie, Inde
Langues
anglais, espagnol, français

Médias

Hyphen dashboard to understand the overall favorability & sentiment score of your company. HR, Leadership and Managers automatically have visibility to critical data related to their teams.
Crowd-sourced employee conversations & feedback (anonymous & non anonymous) - Available on Android and iOS
Customizable frequency polls to gauge the pulse of your organization
Action planning and tracking based on key data points.
Sentiment analysis which can be sliced and diced by topics, department, location etc.
Create private and anonymous conversations with survey and poll respondents to solve issues rapidly.
Vidéo de Hyphen Vidéo de Hyphen Vidéo de Hyphen Capture d'écran pour Hyphen : Hyphen dashboard to understand the overall favorability & sentiment score of your company. HR, Leadership and Managers automatically have visibility to critical data related to their teams. Capture d'écran pour Hyphen : Crowd-sourced employee conversations & feedback (anonymous & non anonymous) - Available on Android and iOS Capture d'écran pour Hyphen : Customizable frequency polls to gauge the pulse of your organization Capture d'écran pour Hyphen : Action planning and tracking based on key data points. Capture d'écran pour Hyphen : Sentiment analysis which can be sliced and diced by topics, department, location etc. Capture d'écran pour Hyphen : Create private and anonymous conversations with survey and poll respondents to solve issues rapidly.

Hyphen - Avis

Hyphen - Avis

Note globale
4,7
/
5
Excellent
28

Très bien
10

Moyen
0

Médiocre
1

Mauvais
0

Rapport qualité-prix
4,7
Fonctionnalités
4,5
Simplicité d'utilisation
4,6
Support client
4,8
97% des utilisateurs recommandent cette application
Phillip A.

Hyphen - Absolutely worth the investment

Hyphen gives our employees the opportunity to have direct access to leadership. It provides them the ability to ask questions, make suggestions on process improvements and get real time company announcements. Our initial Hyphen survey roll-out was extremely successful and since then our survey participation rates have significantly increased. The data from our survey results is extremely eye opening and allows us to easily identify problem areas, either by position, region or manager. In addition to being, in my opinion, a superior product, Hyphen’s customer support staff is always there to assist and make recommendations.


Traduire avec Google Translate
Aleta M.

Excellent Platform

Loved how helpful customer support was, and how willing the company was to modify for what we were looking for. The team at Hyphen really want to deliver a product that is easy to use and they are willing to talk through any issue to find a resolution that works.


Traduire avec Google Translate
Anastasia B.

restrictive for the fast-pace growing organization

see above


Traduire avec Google Translate
Carrie G.

Great tool for geographically separated companies!

We partnered with Hyphen to begin an overhaul on our employee engagement and our initial survey was a great success! We've been able to use the data collected through the Hyphen system to create true actionable items to improve our engagement. Our managers are coming up with new ideas of where survey data could be useful to gauge the pulse of their employees and we plan on distributing regular pulse surveys through the coming year.


Traduire avec Google Translate
Jacob C.

A great system to identify employee trends and attitudes!

We use Hyphen to conduct our twice annual employee survey.

Overall, our experience with Hyphen has been good. The ease of setting up surveys, response from their team, and roll out of the surveys has been fantastic. Gathering and reviewing the data is also very easy but time-consuming. I would recommend this company!


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Phillip A.
Secteur d'activité: Hôpitaux et soins de santé
Taille de l'entreprise: 201-500 employés
Traduire en français
Traduire en français

Hyphen - Absolutely worth the investment

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 08/08/2019
Provenance de l'avis : Capterra

Hyphen gives our employees the opportunity to have direct access to leadership. It provides them the ability to ask questions, make suggestions on process improvements and get real time company announcements. Our initial Hyphen survey roll-out was extremely successful and since then our survey participation rates have significantly increased. The data from our survey results is extremely eye opening and allows us to easily identify problem areas, either by position, region or manager. In addition to being, in my opinion, a superior product, Hyphen’s customer support staff is always there to assist and make recommendations.

Avantages

Hyphen is extremely easy to use - especially the phone app. It’s intuitive for all users.

Inconvénients

It’s very minor and will probably be resolved in future updates. When attaching a file to a post, pdf files aren’t supported.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Aleta M.
Secteur d'activité: Produits alimentaires
Taille de l'entreprise: 501-1 000 employés
Traduire en français
Traduire en français

Excellent Platform

Logiciel utilisé Autre pendant plus d'un an
Publié le 13/12/2019
Provenance de l'avis : Capterra

Loved how helpful customer support was, and how willing the company was to modify for what we were looking for. The team at Hyphen really want to deliver a product that is easy to use and they are willing to talk through any issue to find a resolution that works.

Avantages

Hyphen is super easy to use for all of our employees. Text surveys that all can answer in less than 2 minutes from the ease of their phone. Clean display of information for admin is also amazing.

Inconvénients

Takes a bit to learn how to navigate back end, however once you get it, super easy to launch surveys.

Traduire en français

Réponse de Hyphen

Hi Aleta, thanks for the review, we're glad the platform has been a benefit to you all. As for the back end navigation, we tagged that as an item to make more user-friendly for the future. Thanks again, we appreciate it!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Anastasia B.
Secteur d'activité: Services financiers
Taille de l'entreprise: 1 001-5 000 employés
Traduire en français
Traduire en français

restrictive for the fast-pace growing organization

Logiciel utilisé Autre pendant 6 à 12 mois
Publié le 13/12/2019
Provenance de l'avis : Capterra

see above

Avantages

I like the insights function - this makes eNPS analysis easier for the team leaders

Inconvénients

Some of the things in the tool set up are quite confusing: there are 3 ways of checking participation and users have a lot of questions about that.
As we have a lot of changes in the org structure, every time we need to update the database, which is cumbersome and full of errors - I have a feeling that data isn't overwritten. And sometimes our Success Manager disappears without absence notes or doesn't follow up on the tickets, created. This makes it challenging for me to "sell" the tool internally.

Traduire en français

Réponse de Hyphen

Hi Anastasia, thanks for taking some time to share your thoughts with us, this kind of feedback is really helpful for our development and CSM team. We, too, want to help you "sell" this internally and make this an impactful tool for the business. I met with the team this morning to go over your comments and identify issues we can fast-track to get resolved (and resolve for future users as well). Thanks again for your honesty, it's sometimes hard to hear for us, but this is how we get better and better day by day, with good feedback like this. Take care!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 3.0/10

Carrie G.
Secteur d'activité: Services aux consommateurs
Taille de l'entreprise: 51-200 employés
Traduire en français
Traduire en français

Great tool for geographically separated companies!

Logiciel utilisé Autre pendant 1 à 5 mois
Publié le 18/12/2019
Provenance de l'avis : Capterra

We partnered with Hyphen to begin an overhaul on our employee engagement and our initial survey was a great success! We've been able to use the data collected through the Hyphen system to create true actionable items to improve our engagement. Our managers are coming up with new ideas of where survey data could be useful to gauge the pulse of their employees and we plan on distributing regular pulse surveys through the coming year.

Avantages

The software is so easy to use by everyone and easily customizable for whatever kind of survey you want to create. I also liked the ability to reach employees via text as well as email. We have many employees who are limited on the content that is allowed through email so having that ability is crucial.

Inconvénients

There is nothing that stands out in my mind that I didn't like.

Traduire en français

Réponse de Hyphen

Hey Carrie, thanks for the review and for the business! Clients like you give me a paying job, so I for one are pretty grateful :)

For sure let us know whenever you have any ideas or big goals, we're adding staff to our CSM team and pushing to really roadmap our clients to better data, more insights and measureable change as a result. Its great to hear its working well, let's keep it going! Take care! And happy holidays, too :)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Jacob C.
Secteur d'activité: Services financiers
Taille de l'entreprise: 1 001-5 000 employés
Traduire en français
Traduire en français

A great system to identify employee trends and attitudes!

Logiciel utilisé Autre pendant plus d'un an
Publié le 18/12/2019
Provenance de l'avis : Capterra

We use Hyphen to conduct our twice annual employee survey.

Overall, our experience with Hyphen has been good. The ease of setting up surveys, response from their team, and roll out of the surveys has been fantastic. Gathering and reviewing the data is also very easy but time-consuming. I would recommend this company!

Avantages

Hyphen is an easy to use system.

I would also like to highlight the tireless efforts of the Hyphen team in answering any questions we have. They go above and beyond to ensure our use of the system is as seamless as possible!

Inconvénients

While the reporting features present the data in an easy to read and accessible manner, it is slightly limited in it's exporting features. It can be hard to download the relevant information you need into excel without having to contact the company with questions. However, they are also implementing ongoing changes to this!

Traduire en français

Réponse de Hyphen

Hey Jacob, thanks for carving out some time to give us a review, appreciate it! Yeah, the exporting can be tough, we brought this up to product to map out and look for areas we can smoothen it out a bit. Your comment there is a good validation that this is still a market need for us to work on. Thanks again and reach out if you have any needs or ideas or initiatives we can support on!

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Recommandation utilisateur
8,6/10
Basé sur 39 avis utilisateurs
Comparatif des alternatives : recommandation utilisateur
Comparer avec les alternatives

Hyphen - Prix

Hyphen - Prix

À partir de
2,00 $US/mois
Essai gratuit
Gratuit
Rapport qualité-prix
Rapport qualité-prix
4,7/5
Basé sur 39 avis utilisateurs
Comparatif des alternatives : rapport qualité-prix
Comparer avec les alternatives

Hyphen - Fonctionnalités

Hyphen - Fonctionnalités

API
Base de données des employés
Gestion des employés
Gestion des performances
Gestion du recrutement
Importation et exportation de données
Intégration de tiers
Intégration des collaborateurs
Notifications automatiques
Portail des employés
Portail employés
Portail libre-service
Rappels
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Suivi des activités
Suivi des candidatures
Tableau de bord d'activités
Fonctionnalités
4,5/5
Basé sur 39 avis utilisateurs
Comparatif des alternatives : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Hyphen - FAQ

Hyphen - FAQ

Voici quelques-unes des questions fréquentes sur Hyphen.

Q. Quels sont les types de licence disponibles pour Hyphen ?

Types de licences disponibles pour Hyphen :

À partir de: 2,00 $US/mois

Type de licence: Gratuit

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Hyphen ?

Nous n'avons pas d'informations sur les fonctionnalités de Hyphen.

Q. Qui utilise Hyphen ?

Utilisateurs habituels du logiciel Hyphen :

Grandes entreprises, Administration publique, À but non lucratif, Entreprises de taille moyenne

Q. Dans quelles langues Hyphen est-il disponible ?

Langues dans lesquelles Hyphen est disponible :

anglais, espagnol, français

Q. Hyphen prend-il en charge les appareils mobiles ?

Appareils pris en charge par Hyphen :

Android, iPhone

Q. Avec quelles applications Hyphen peut-il s'intégrer ?

Applications s'intégrant à Hyphen :

Beekeeper, Slack, Speakap, Staffbase, Workplace from Facebook

Q. Quelles sont les ressources d'aide disponibles pour Hyphen ?

Ressources d'aide disponibles pour Hyphen :

Support en ligne, Support téléphonique, Tutoriels vidéo