--- description: Freshsales : qu'en pensent les utilisateurs ? Lisez les avis sur Freshsales, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Freshsales - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/230/crm/software) > [Freshsales](/software/104265/freshsales) # Freshsales Canonical: https://www.getapp.fr/software/104265/freshsales Page : 1/26\ Suivant: [Page suivante](https://www.getapp.fr/software/104265/freshsales?page=2) > Une solution CRM complète pour les équipes de vente à haute vélocité avec fonctions de téléphonie et e-mail, de suivi du comportement des utilisateurs et de lead scoring intégrés. > > Conclusion : 622 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 622 Avis | | Simplicité d’utilisation | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Freshworks - **Pays**: San Mateo, É.-U. - **Entreprise fondée en**: 2011 ## Contexte commercial - **Prix à partir de**: 11,00 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, chinois traditionnel, espagnol, français, italien, néerlandais, polonais, portugais, russe - **Pays disponibles**: Afrique du Sud, Allemagne, Argentine, Australie, Autriche, Belgique, Bolivie, Brésil, Canada, Chili, Colombie, Costa Rica, Espagne, France, Inde, Indonésie, Irlande, Israël, Italie, Japon et 22 de plus ## Fonctionnalités - A/B Testing - API - Accès mobile - Actions découlant d'un événement - Affectations d'équipe - Alertes/Notifications - Analyse d'entonnoir - Analyse de l'évolution des ventes - Analyse prédictive - Analyse statistique - Analyse visuelle - Application mobile - Automatisation du marketing - Autoresponders - Autorisations basées sur les rôles - Base de données de clients - Base de données de contacts - Budgétisation et prévision - CRM - Campagnes de drip marketing ## Intégrations (20 au total) - Asana - Calendly - Docusign - Freshchat - Freshdesk - Gmail - Google Calendar - Google Workspace - HubSpot CRM - Mailchimp - Meta for Business - Microsoft 365 - PandaDoc - QuickBooks Online - QuickBooks Online Advanced ... et 5 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software) ## Catégories connexes - [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software) - [Logiciels CRM en ligne](https://www.getapp.fr/directory/232/online-crm/software) - [Logiciels de business performance management](https://www.getapp.fr/directory/242/business-performance-management/software) - [Logiciels de gestion de contacts](https://www.getapp.fr/directory/337/contact-management/software) - [Logiciels de SFA (Sales Force Automation)](https://www.getapp.fr/directory/338/sales-force-automation/software) ## Logiciels similaires 1. [HubSpot CRM](https://www.getapp.fr/software/102533/hubspot-crm) — 4.5/5 (4468 reviews) 2. [Zoho CRM](https://www.getapp.fr/software/9908/zoho-crm) — 4.3/5 (6982 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.fr/software/142099/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.fr/software/90378/salesforce) — 4.4/5 (18789 reviews) 5. [EngageBay CRM](https://www.getapp.fr/software/113999/engagebay-marketing) — 4.7/5 (908 reviews) ## Avis ### "Reliable and cost effective platform" — 4.0/5 > **Rebacca** | *3 septembre 2024* | Recrutement | Taux de recommandation : 8.0/10 > > **Avantages**: I really like the way it keeps the sales sequences and automates them. Making sales pipelines is not a big task on Freshsales. I would say this is one of the best CRM platforms am using. Moreover, the synchronizing system of the calendar works amazingly, if I talk about the pricing of Freshsales it is cost-effective and affordable product. > > **Inconvénients**: To be honest it is working perfectly, before some months I was having some issues with add-ons but after getting assistance from its customer support I resolved the issue easily, so yes now there are no cons to write here. > > Overall experience is great. it is providing efficient services by automation our sales. I also appreciate the way it lets us track the sales activities. ----- ### "Freshsales CRM is a good solution for Insurance Companies" — 4.0/5 > **Jayanth** | *8 août 2023* | Assurance | Taux de recommandation : 7.0/10 > > **Avantages**: - Good customer support team- Price- Customizations- Marketing capabilities- Add ons- Customer communication mediums (SMS/Email/Chat, Chat bots) > > **Inconvénients**: - Product bugs- Feature limitations- Freshworks product integrations do not talk well with each other > > Freshsales has helped our organization overall. Our Insurance agents access everything from Leads, Customers, and Communications (SMS, Email, Chat) in Freshsales CRM. We have also integrated our internal systems with Freshsales CRM through custom app developments to customize the CRM as per our business requirements. ----- ### "Freshsales is a GREAT sales CRM for under $10M in revenue" — 3.0/5 > **Tyson** | *5 mai 2022* | Services financiers | Taux de recommandation : 7.0/10 > > **Avantages**: You can manage deals, deal stages, forecasting, and a lot more extremely well within this tool. It is surprisingly strong as a standard sales CRM and will meet most, if not all needs, for a small to mid-size company. It is a stronger offering that many that target this same segment. > > **Inconvénients**: There is a lack of global integrations that make life easier, and as needs get more complex in reporting, deal structure, etc. Also, in the prospecting stages, it simply doesn't do well enough in tracking (which may again be an issue of integration, but is problematic). Leads are better tracked in another tool. > > I have built startup sales teams, and I would have chosen this over all of the other startup-class CRMs out there. It may not last forever, but in my opinion it will last many until they are closing $10+ in annual revenue. ----- ### "FreshSales: An extensive CRM for all your needs" — 5.0/5 > **Nikhil** | *14 janvier 2023* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Lead Management and Sales Pipeline Management are the most extensive and exciting features that this product has. You can keep a track of anything and everything throughout the software and also see every individual's progress to further see the projection of organization's upcoming revenue that can be generated. > > **Inconvénients**: Notifications although automated can sometimes be delayed. > > I am almost content using Freshsales as all of the parts to my sales cycle can be tracked at one place and also I can just remain on one software throughout the day unless I am prospecting so it makes things very efficient and saves a lot of time. Also, helps me to create a workflow according to my preferences. ----- ### "Freshsales" — 4.0/5 > **Tanmayu** | *21 novembre 2022* | Ressources humaines | Taux de recommandation : 8.0/10 > > **Avantages**: The interface is really good and the software is very easy to use. You can also run campaigns and sequences on your contacts with freshsales. Deals and pipeline management is very good and you can create all kinds of reports to keep track of everything. > > **Inconvénients**: The onboarding process was a bit longer than expected, and integration with other tools is also a bit difficult. Other than that, there is a monthly limit of only 1000 marketing emails in a month which seems rather wrong and to increase that, you have to pay extra which is a lot. > > The tool we were previously using did not have the option to create deals and manage your revenue generation and pipeline, but ever since we have shifted to freshsales, that problem has disappeared. Also, the reporting and the analytics freshsales offers helps us in keeping track of all our data, activity and how we can streamline the process of sales and pipeline management. Other than that we can also create tasks and meetings on the dashboard, but now we have an all one in solution for all of this, thanks to freshsales. ----- Page : 1/26\ Suivant: [Page suivante](https://www.getapp.fr/software/104265/freshsales?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/104265/freshsales) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées