Easy Storage Solutions

Easy Storage Solutions

Solutions de garde-meubles pour opérateurs de taille petite à moyenne

4.8/5 (624 avis)

Easy Storage Solutions - Présentation

Description du logiciel Easy Storage Solutions

Easy Storage Solutions est un logiciel web destiné aux petites et moyennes entreprises du secteur du garde-meubles. Le logiciel comprend un site web intégré qui traite les réservations en ligne, les paiements et les cartes de crédit.

Easy Storage Solutions permet également aux établissements d'envoyer des e-mails et des messages texte aux locataires avec des rappels de factures. Les fournisseurs de logiciels offrent un support client à vie et les mises à niveau logicielles sont gratuites.

Easy Storage Solutions - Présentation

Prix

À partir de
29,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Easy Storage Solutions - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Australie, Canada, Europe, Afrique et Moyen-Orient, Royaume-Uni, États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour Easy Storage Solutions :
Capture d'écran pour Easy Storage Solutions : Capture d'écran pour Easy Storage Solutions : Capture d'écran pour Easy Storage Solutions : Capture d'écran pour Easy Storage Solutions : Capture d'écran pour Easy Storage Solutions : Capture d'écran pour Easy Storage Solutions : Capture d'écran pour Easy Storage Solutions :

Easy Storage Solutions - Avis

Easy Storage Solutions - Avis

Note globale
4.8
/
5
Excellent
515

Très bien
104

Moyen
4

Médiocre
1

Mauvais
0

Rapport qualité-prix
4.8
Fonctionnalités
4.6
Simplicité d'utilisation
4.7
Support client
4.9
99% des utilisateurs recommandent cette application
Corky H.

I've been with Easy Storage 4 years

I’ve been with Easy Storage Solutions for over 4 years and just recently started a new facility. Hard to put in words, excellent prices for their service. I just talked to their biggest competitor and he said they are coming out with a new product, just to compete with Easy Storage, he brought it up. I also read a magazine article (The National Storage association magazine Feb 2019) that talked about Easy Storage as an expert in artificial intelligence related to storage units.

Easy Storage is has been in the industry for 10 years now and they now have over 3000 clients and all the bells and whistles you could want.

There is a management accounting company in house(optional) that does your payroll, payroll returns, tax forms, w-2’s, bank reconciliation, billing, bill paying, internal theft analyzation , everything. (Price is customized to your needs)
Just think, you can have independent management of you manager and cheaper than you can do it in house.

The best part is their service, you never wait to talk to someone and they call you in their spare time looking for something you need help with. Each time they called me, I solved something that was bugging me.


Traduire avec Google Translate
Laura R.

Easy Storage Solutions Review

I chose Easy Storage Solutions because of their intuitive and evolving software. When the software can't do something-they try to figure out an alternative way to solve the problem until it can (like the Spanish translation).
The customer service is amazing. I care about my tenants ease of payment and use of the website. I answer all my own tenant calls 7 days a week because I care about their experience. I have called an emailed Easy Storage Solutions many, many times as I am using the software and they always respond either immediately or within a few hours with a solution. I have only experienced considerate, professional customer service. I have never had a customer service person act annoyed to help me or make me feel foolish for asking a question about using the software.


Traduire avec Google Translate
Rachelle D.

Awesome customer service

I use it daily to manage 2 storage facilities and will soon be adding a third. This software makes it easy to keep everything we need in one place and not have to login to the other facilities separately. I feel like I'm a pretty experienced user with this software.


Traduire avec Google Translate
Richard H.

Fantastic!

GREAT customer support! Everything has been fantastic. Very affordable for our facility. 305 units. Wish I’d upgraded years ago. Highly recommend.


Traduire avec Google Translate
Irene L.

Not impressed

The business can keep running after our emove disaster.


Traduire avec Google Translate
Corky H.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 2-10 employés
Traduire en français

I've been with Easy Storage 4 years

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 18/03/2019
Provenance de l'avis : Capterra

I’ve been with Easy Storage Solutions for over 4 years and just recently started a new facility. Hard to put in words, excellent prices for their service. I just talked to their biggest competitor and he said they are coming out with a new product, just to compete with Easy Storage, he brought it up. I also read a magazine article (The National Storage association magazine Feb 2019) that talked about Easy Storage as an expert in artificial intelligence related to storage units.

Easy Storage is has been in the industry for 10 years now and they now have over 3000 clients and all the bells and whistles you could want.

There is a management accounting company in house(optional) that does your payroll, payroll returns, tax forms, w-2’s, bank reconciliation, billing, bill paying, internal theft analyzation , everything. (Price is customized to your needs)
Just think, you can have independent management of you manager and cheaper than you can do it in house.

The best part is their service, you never wait to talk to someone and they call you in their spare time looking for something you need help with. Each time they called me, I solved something that was bugging me.

Avantages

Easy set up and availability to customer service. Small company in relation to others, but large enough to have lots of bells and whistles. When I call I can talk to the owner, or the start up person that did the Accounting service, (Ty), or the one in charge of website optimization, these are all owners of their individual part of the company, but all reside within the company. The last two were employees, but were encouraged to branch off and own their own part.

Inconvénients

Don't have any. Small always has some drawbacks, but I like how they treat their employees and am willing to wait for some updates.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Laura R.
Secteur d'activité: Entreposage
Taille de l'entreprise: 2-10 employés
Traduire en français

Easy Storage Solutions Review

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 02/07/2019
Provenance de l'avis : SoftwareAdvice

I chose Easy Storage Solutions because of their intuitive and evolving software. When the software can't do something-they try to figure out an alternative way to solve the problem until it can (like the Spanish translation).
The customer service is amazing. I care about my tenants ease of payment and use of the website. I answer all my own tenant calls 7 days a week because I care about their experience. I have called an emailed Easy Storage Solutions many, many times as I am using the software and they always respond either immediately or within a few hours with a solution. I have only experienced considerate, professional customer service. I have never had a customer service person act annoyed to help me or make me feel foolish for asking a question about using the software.

Avantages

The software feels very intuitive. I like that I can find a solution to a problem quickly in a few different ways. I can search a customer by name, or unit. I can run a variety of reports to find information I need instantly. I love the notifications for each customer. I use that often to see what emails, notices, receipts were sent and I use the custom template feature to create my own notices. It's great to be able to print those letters in pdf and mail to tenants that may have missed my emails.

Inconvénients

The only problems I have found is that to send a custom template to a customer I need to go off their page to create it first and then go back to their page to choose letters and find that template. I usually just open to tabs with my website but it would be easier to create emails/letters specific to a customer on their customer profile page.
My second problem is that the payment section is not available in Spanish yet. The customer service team put in a translater and created a Spanish page for me so we are very close to my goal of offering this to my tenants, but it will be great if the software could have a full Spanish option in the future.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Rachelle D.
Secteur d'activité: Services aux consommateurs
Taille de l'entreprise: 2-10 employés
Traduire en français

Awesome customer service

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 15/02/2020
Provenance de l'avis : Capterra

I use it daily to manage 2 storage facilities and will soon be adding a third. This software makes it easy to keep everything we need in one place and not have to login to the other facilities separately. I feel like I'm a pretty experienced user with this software.

Avantages

The best part is the exceptional customer service they provide if you have questions. With the ability to now have multiple facilities with 1 central login, it makes having more than 1 location a little easier.

Inconvénients

Some of the reports don't provide the information needed. Also the mobile platform could use some adjustments.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Richard H.
Secteur d'activité: Entreposage
Taille de l'entreprise: 2-10 employés
Traduire en français

Fantastic!

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 11/01/2020
Provenance de l'avis : Capterra

GREAT customer support! Everything has been fantastic. Very affordable for our facility. 305 units. Wish I’d upgraded years ago. Highly recommend.

Avantages

Great features. Easy to use. Upgraded from software we’ve used for about 18 years. Wow! What a difference. The automation of monthly billing, payments, etc. is a valuable asset to our company. Website is great! Should have found this company years ago. Gate integration was a snap. Highly recommend Easy Storage Solutions. Very satisfied customer.

Inconvénients

Setting up customer accounts took time but that was expected. After that. It was a breeze.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Irene L.
Traduire en français

Not impressed

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 15/05/2018
Provenance de l'avis : Capterra

The business can keep running after our emove disaster.

Avantages

I am a bit surprised at all the excellent ratings and a I am a little concerned for giving it a less than glowing report. I am not sure why everyone thinks this software is so good and wondering what am I missing. It does the job, but in my opinion it really does not offer anything to earn such glowing reports.

Inconvénients

It's confusing. It is not an all in one program. You need to have a totally separate company for processing payments, which also costs a lot. This software does not function as an accounting program. They sell that service separately from what I understand. Instead of crediting a charge you simply void it. The reports are limited and quite terrible actually. Most do not sort and only download to a PDF or CSV document. They probably offer a separate report writer for another charge if you desire better reports. They do not offer any financial reports at all other than the management report which is not professional or good quality. Lets just say it is not what I expected and I have been very disappointed in it.

Traduire en français

Réponse de Easy Storage Solutions

Irene,

Thank you for leaving us feedback. We genuinely appreciate the opportunity to improve our software. We have a long list of suggestions from our users that we review and use to update our software. Currently we are working on creating better reporting functions in the software. In addition, we are currently working on making it so you can download your reports via CSV file or PDF. You can void charges if you wish, but there is also functionality to be able to credit a charge. If you would like help doing this feel free to call us and we would be happy to help! Finally, if there is anything we can do to help improve your experience please reach out to us!

Thank you for your business and your feedback!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 4.0/10

Recommandation utilisateur
9.5/10
Basé sur 624 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Easy Storage Solutions - Prix

Easy Storage Solutions - Prix

À partir de
29,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4.8/5
Basé sur 624 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Easy Storage Solutions - Fonctionnalités

Easy Storage Solutions - Fonctionnalités

API
Audit
Données en temps réel
Facturation
Gestion de la conformité
Gestion des documents
Gestion des flux de travail
Gestion des stocks
Importation et exportation de données
Intégration de tiers
Monitoring
Notifications automatiques
Piste d'audit
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Stockage de documents
Suivi de l'inventaire
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4.6/5
Basé sur 624 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Easy Storage Solutions - FAQ

Easy Storage Solutions - FAQ

Voici quelques-unes des questions fréquentes sur Easy Storage Solutions.

Q. Quels sont les types de licence disponibles pour Easy Storage Solutions ?

Types de licences disponibles pour Easy Storage Solutions :

À partir de: 29,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Easy Storage Solutions ?

Nous n'avons pas d'informations sur les fonctionnalités de Easy Storage Solutions.

Q. Qui utilise Easy Storage Solutions ?

Utilisateurs habituels du logiciel Easy Storage Solutions :

PME

Q. Dans quelles langues Easy Storage Solutions est-il disponible ?

Langues dans lesquelles Easy Storage Solutions est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Easy Storage Solutions ?

Types de licences disponibles pour Easy Storage Solutions:

Abonnement

Q. Easy Storage Solutions prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Easy Storage Solutions.

Q. Avec quelles applications Easy Storage Solutions peut-il s'intégrer ?

Applications s'intégrant à Easy Storage Solutions :

Feedback Lite

Q. Quelles sont les ressources d'aide disponibles pour Easy Storage Solutions ?

Ressources d'aide disponibles pour Easy Storage Solutions :

FAQ, Support en ligne, Support téléphonique, Tutoriels vidéo