En savoir plus sur AbacusLaw

À la fois flexible et évolutive, AbacusLaw est une solution de gestion et d'automatisation entièrement intégrée pour les cabinets d'avocats de toutes tailles, des avocats qui exercent individuellement jusqu'aux services juridiques des grandes entreprises. La solution permet d'améliorer le service client et la croissance de l'entreprise en fournissant aux utilisateurs les outils nécessaires pour simplifier la gestion des dossiers.

AbacusLaw aide les professionnels du droit à faire progresser leur dossier tout en respectant leurs échéances importantes. Les fonctionnalités de la solution incluent un calendrier juridique et réglementaire, l'automatisation des documents et formulaires, la gestion des dossiers, la vérification des conflits, la saisie des données, la gestion des documents et des e-mails, le reporting, le suivi du temps, la facturation et plus encore.

Les utilisateurs peuvent recueillir les informations critiques de leurs dossiers et clients de manière dynamique et collaborer avec l'ensemble du personnel pour planifier les rendez-vous. Les règles de calendrier et les workflows peuvent planifier automatiquement une série d'événements afin de suivre les échéances importantes. Les utilisateurs peuvent organiser de manière centralisée des dossiers entiers et inclure des informations pertinentes telles que des contacts, des événements, des documents et des notes. AbacusLaw aide les utilisateurs à rechercher tout conflit d'intérêts et fournit un grand volume de rapports standard.

Les utilisateurs peuvent exécuter AbacusLaw (et toute autre application logicielle) dans Abacus Private Cloud pour obtenir une solution à l'épreuve des catastrophes avec une mobilité, une fiabilité, une sécurité et un contrôle accrus. Abacus Private Cloud est accessible via des smartphones et des tablettes sur les plateformes Android et iOS.


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Avis

Note globale

3,9 /5
(374)
Rapport qualité-prix
3,6/5
Fonctionnalités
3,8/5
Simplicité d'utilisation
3,7/5
Support client
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Vous avez déjà AbacusLaw ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 374
Utilisateur vérifié
Note globale
  • Secteur d'activité : Cabinet d'avocats
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Long Time AbacusLaw user

Publié le 10/10/2018

The flexibility in creating rules for events is a great tool. For a solo practitioner AbacusLaw is...

The flexibility in creating rules for events is a great tool. For a solo practitioner AbacusLaw is a godsend.

Avantages

Completing forms and inputting data is easy and intuitive. Being able to keep track of events in AbacusLaw is so much easier than with other programs i have used (like Outlook).

Inconvénients

Some forms are not compatible with Dragon Naturally Speaking which is frustrating.

Tami
Note globale
  • Secteur d'activité : Cabinet d'avocats
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Have a law office? you need ABACUS!

Publié le 21/09/2018

I feel that if you are an attorney, or work for one, you need AbacusLaw. They have pre-created...

I feel that if you are an attorney, or work for one, you need AbacusLaw. They have pre-created tasks that you can begin with, or you can create your own specific guidelines for whatever type of law you practice. I had created a timeline that was "to-the-day" for bankruptcy documents to be filed in the Federal Court, and other tasks with clients to complete and file in a timely manner- it was a well-oiled timeline! If somebody practices family law, ie: divorces, child custody, child support- you could create a timeline to file documents as required. Personal Injury attorney or Estate Planning- Criminal law, so many options - Abacus is the program (tool) that helped me to get my jobs done, on time!

Avantages

I have worked for two separate law offices since 1998. My first time using Abacus in 1998 (we call her "ABBY") I felt a little overwhelmed- but as I learned HOW the system worked- I LOVED it! I rely on ABBY for everything! I like knowing WHERE the client's file is, whether it is on someone's desk or in the attorney's briefcase, or tucked away in the filing cabinet- it saves time when searching a large or even small office for a file- just click on the client's Matter and look for "LOCATION" and BAM! it tells me the last entered location! ABBY keeps track of notes, events, tasks/to-do's, court hearings, appointments- anything that is important to your office. When a client comes in to the office or calls, I can easily pull up ABBY and see what notes or tasks that others have placed in the system for that client, then I can easily help the client do what they need to do, like print out documents for them to sign - or maybe collect a payment for something- I can help the client without having to pull others away from what they are doing. I have found ABBY to be an AWESOME TOOL for the law office- ABBY is right up there with the scanner, copier and telephone! Cannot run a business without any of those!!

Inconvénients

the ONLY 'bad' thing, is if the HUMAN does not enter their tasks or to-do's, or utilize ABBY as intended. ABBY is like a car, she is not going to go anywhere unless you put the tasks, to-do's, hearings, location of a file, etc. in her. Train the employees to utilize ABBY for your office's needs, and there will be no 'negative' anything regarding ABACUS.

Lindsey
Note globale
  • Secteur d'activité : Services juridiques
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Hands down would NOT buy

Publié le 14/11/2019

I would highly recommend choosing a different case management software. The program does not feel...

I would highly recommend choosing a different case management software. The program does not feel like it was designed by attorney's, and the company clearly wants to lock users in to a long term contract because they know their product is inferior and it is the only way they can retain their customer base.

Avantages

I really have not found anything I like about this software. If I had to pick something, I would say the timer function works fairly well.

Inconvénients

This software is the worst case management software I have used. The software repeatedly freezes and it is not intuitive or user friendly. Billing, which ties into AbacusAccounting, is extremely difficult to use. Unlike in other software, you cannot just edit a pre-bill with ease. It also lacks the integration that other software has. When you take into account the long term contract of five years, the inability to terminate that contract without buying it out, and the terrible customer service, the product actually costs you more than any time you would theoretically save using it. Furthermore, you are permitted to add users but never to cancel a user, effectively meaning if your Firm face a downturn, you would still be locked in to pay for users no longer with the Firm.

Réponse de CARET

Hello Lindsey,

We're sorry to hear you're experiencing issues with AbacusLaw. We want every user to see the benefits of our products and design our offerings with your interests in mind. One of the best ways to make the most of your technology and see positive ROI is to invest in product training.

Your customer success manager will be reaching out to you soon to check in and escalate any issues to our Support team.

All the best,

The team at AbacusNext

Eric
Note globale
  • Secteur d'activité : Services juridiques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

We have relied on this software as one of our primary organizational tools for over five years.

Publié le 01/04/2018

It is a mostly comprehensive business-management tool

It is a mostly comprehensive business-management tool

Avantages

The Abacus software, now on Abacus Private Cloud, almost always is functioning properly, and is accessible from anywhere, anytime. After our experience, we would now not use anything that is not cloud-based, particularly being in a city highly prone to power-outages, floods, and hurricanes.
We have found the software to steadily improve in features and speed. The customer service is the best I have experienced very particularly in the software industry. The techs are all very knowledgeable and carefully resolve every inquiry. They are also available very quickly, an absolute anomaly in the software business.
The calendering component, as others have observed, is a key strong-point. The linking in of all events, documents, e-mails, and notes into one accessible electronic folder provides the convenient efficiency that you will frequently use.
It is possible to scan documents directly to the cloud case file from your local computer - an important step-saver.
Adobe Acrobat Pro DC, when installed, functions on the APC desktop.
You will need reasonably strong, consistent Internet connections. Airport terminals are mostly unusable work locations even with a "jet-pack" or cell-phone "hot-spot."

Inconvénients

This is a powerful software tool. As such, except for the calendar, it is not a "plug & play" system, except for the most computer-fluent users. To fully utilize its comprehensive features will take a commitment to initial as well as ongoing learning while taking the daily, time-consuming steps to precisely link all activities back to the case file. However, the added work will and must obviate the paper file.
The queries, forms, and reports functions are all very valuable but are far too complex to user-initiate, and each requires ongoing custom installation by the provider.
Cost-effective file collaboration with outsiders is not possible, therefore an added cloud account and the expense is required along with the time of copying and moving sizeable files.
Changing accounting from existing into the integrated system is a major transition to be carefully evaluated in advance. Maintaining the current accounting system, at least temporarily, will be required.
This software must be your primary organizational tool as it will grow into a weighted expense that is justifiable only if it is the key resource.
The software does crash daily when trying to interact with Outlook for file linking of e-mails. It can usually be resolved with a quick re-start.
Initiating printing is quite slow and getting slower but understandable with a remote server.
Microsoft Office, Adobe Pro, and Reallegal depo transcription all work very well here. Some other applications do not at all.

Devan
Note globale
  • Secteur d'activité : Cabinet d'avocats
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Excellent Technical Support

Publié le 13/06/2017

Does just about everything I need to for law firm practice management, once I've tinkered with it...

Does just about everything I need to for law firm practice management, once I've tinkered with it enough.

Avantages

Because I am a power user, I am able to make it do everything I want . There is not any other PM software out there that is as customizable. However, that comes with a cost in usability (more on that below).

However, I have had excellent technical support. I had an issue that I could not solve on my own. I called CS and, although they were not able to resolve it in that session, I was impressed with the thoroughness of the work and the help offered. They went above and beyond to to try to ID the issue. After tinkering around more, I called back with more info and was connected to another tech who was able to resolve the issue. Both had excellent professionalism and telephone demeanor.

I was very impressed by these two experiences and with the quality of the technicians. This was much better service than I expected and there are only a few companies who have provided this quality of support.

Inconvénients

There is a cost to customizability. That is that it can be quite difficult for a non-computer-guy to set up beyond basic calendaring and contact tracking. The workflow and database relationships are not particularly intuitive. Even simple things like creating a search query take more computer knowledge than most attorney will have. Setting up reports or calendar rules is extremely user-unfriendly. Without my computer background I could never have done it.

Because I'm a power user, I can adapt it to meet all of our needs. But out-of-the-box, it's a little too generic to be really useful for most attorneys, even with the "Special Editions." The attorney who referred me to Abacus uses it as nothing more than a calendar and client contacts and it's too expensive to use it that way.

Afficher 5 avis sur 374 Lire tous les avis

AbacusLaw - FAQ

Voici quelques-unes des questions fréquentes sur AbacusLaw.

Types de licences disponibles pour AbacusLaw :

  • À partir de : 69,00 $US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Non disponible

Utilisateurs habituels du logiciel AbacusLaw :

Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Langues dans lesquelles AbacusLaw est disponible :

anglais

Appareils pris en charge par AbacusLaw :

Android (mobile), iPhone (mobile), iPad (mobile)

Applications s'intégrant à AbacusLaw :

Comm-unity, Keap, Microsoft 365, Microsoft Outlook, Nextiva, Salesforce Sales Cloud, Skype for Business

Ressources d'aide disponibles pour AbacusLaw :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour AbacusLaw.