Medallia Ideas

At C Space, we used the platform to build a collaboration platform for Omnicom called SHAPE. It's a place where people who work in agencies all over the holding company can collaborate and contribute ideas to client challenges. Working with Crowdicity has been a pleasure and we chose it both because of its functional ability, and because of the team behind it. They're collaborative, open to feedback and implement changes quickly, and give our team support whenever we require it.

We have been using Crowdicity for about a year now on a wide range of projects. Born as an internal idea management platform, we tend to use it far more creatively than this because its ease of use and UI makes it an ideal platform for a wide range of crowd intelligence activities.

The customer service and personable back office support is excellent, so unlike a faceless uneducated customer service of so many of its competitors.

It takes about a day to grasp how to use the system on a surface level but there is so much depth to it that you will continually be thinking of smarter ways to engage your community with it.

On the down sides, it is only available in English and German currently, though I am being told this is changing. And users cannot embed video into it directly, a feature we would dearly like to have. Also, since it is an idea management platform it doesnt have the quantitative tools (polls, surveys etc) that some of its competitors have... but we find that you can work around that and set up challenges in such a way that the participants will essentially be doing the same thing.

Overall, as a crowdsourcing agency, we regularly audit the market for idea management and online market research community tools. I've counted over 200 in existence. I would put Crowdicity in the top 5.

I have used Crowdicity for two Horizons - NHS England projects and have seen the platform built for Dorset Healthcare. The platform was intuitive and easy to use. There was impressive support from the Crowdicity team especially Amy who responded to our needs and suggested alternative ways we could engage our international participants. Both projects were a major success and fun to do.

We are a not-for-profit social enterprise researching and exploring pioneering new ways for communities to work better together, to tap into the genius of the people who live there to make their home town a better place to work, live and play.

We have a vision that Community IdeasBanks will become a standard feature of every locality over the next 5-10 years.

The Barry IdeasBank aims to be a successful international case study demonstrating how communities can improve their situations and make the most of their potential by sharing ideas while enabling local public services to adopt new partnership ways of working through collaborating with their communities by creating new facilities for community creativity, open source innovation and crowdsourcing.

The project successfully uses 'blended' creativity, using both on and off-line activities. It is a partnership between Barry Town Council, the Vale of Glamorgan Council, Pride in Barry and the Royal Society for Arts, Manufactures and Commerce (RSA).

The Crowdicity platform enables us to concentrate on community engagement confident that we have a very sound technical platform for subsequent idea management.

The idea software enables us to devise new ways of community crowdsourcing.

It provides a credible, easy-to-use, visually attractive site.

It is easy to manage, and the customer service has been excellent.