myphoner

myphoner

Lead management for cold callers

4.6/5 (65 avis)

myphoner - Présentation

Myphoner is a cloud based solution for freelancers and teams doing B2B cold calling. Myphoner's lead tracking enables teams to properly nurture leads, always follow up on prospects, and have instant access to leads and their activity.

Myphoner intelligently queues leads always presenting the next best one to call, whilst flexible scheduling lets agents follow-up with prospects "after" or "in exactly" a defined period of time. At the determined point, myphoner sends notifications to remind agents of follow-ups, whether they're working in the tool or not.

Everything is organized around Lists in myphoner and with myphoner's migration tool, leads can be easily moved between lists as they move through the sales funnel. Deduplication tools help teams to eliminate duplicate leads & data and avoid potentially damaging mistakes.

Managers can track sales, campaign and agent performance, and quickly identify bottlenecks with myphoner's advanced sales reports. Myphoner connects to more than 1000 other software applications through Zapier and PieSync.

Prix

À partir de
14,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Canada, Europe, Amérique latine et 3 autres, Afrique et Moyen-Orient, Royaume-Uni, États-Unis

Langues

anglais

myphoner - Avis

Note globale
4.6/5
100% d'avis positifs
41
Excellent
24
Très bien
0
Moyen
0
Médiocre
0
Horrible
Jimmie N.
Traduire avec Google Translate

Why you should use myphoner as a budding insurance agent

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 12/04/2018
Provenance de l'avis : SoftwareAdvice

If you are starting any type of calling business it is a simple click to dial, web based program that you can use to call leads without burning up a lot of money. It integrates with Zapier so you can actually find an inexpensive CRM and move your newly found prospect over automatically. I think the low price combined with the usability of this software makes it a winner for anyone starting out in telemarketing or appointment setting.

Avantages

Myphoner is an easy to use click to call system that will allow you to manage leads while you make them into customers. It is not a full CRM - it is a focused list calling program. Once you reach a lead and turn them into a prospect, then you can add them to your CRM. You can import leads from all kinds of lists or formats, you can dedupe and you can try free! It is also configurable to show the information most relevant to your needs. I find it handy for calling old leads, stale leads and just random leads that you add to a list. It is rather inexpensive for calling software if you want to add some email integration it is only some dollars a month per user. If you just want to smile and dial it is some dollars monthly and of course, there is a free version to test with limited features but not limited calling.

Inconvénients

If you are looking for a major predictive dialer this is not for you. This is a click to call dialer (which I prefer) and you need to get used to setting how you want to go through and dump leads, or put leads off or dead vs archive (I would think they would be the same).

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Colin W.
Traduire avec Google Translate

Straightforward, Easy to Use, Great Support

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 27/06/2019
Provenance de l'avis : Capterra

We needed a system which allowed a small telesales team to work on the same data lists simultaneously with each able to make notes against leads which can be shared, and also to claim a lead once specific discussions/negotiations are taking place. myPhoner does this really well.

In addition, on the odd occasion we have had any queries about use or functionality, the support has been second to none - fast, friendly and really helpful.

Avantages

Allows sharing of sales prospect list among team; individual leads can be claimed by users for follow-up; allows multiple lists to be worked on; allows status tracking easily; virtually no training required for users - simple, intuitive, does just what is needed.

Inconvénients

Not a con of the system (as it does everything that it says it does) but it would be useful if there was a straightforward way of competing after-sales processes within the system, but appreciate this is more of a CRM function than a sales database function. No other disadvantages as the system does everything that we expected it to do.

Réponse de myphoner

Hi Colin, thanks for the kind words - really appreciated!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Roxanne S.
Traduire avec Google Translate

Great sales software

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 27/06/2019
Provenance de l'avis : Capterra

Easy to use and a great software program I use every day.

Avantages

Keeping track of new contacts easier until they buy our products and become customers.

Inconvénients

It does say actual date of my call back. It would also be nicer to be able to print reports on my calls as a sales person and sort say buy state or country. Also if they are not ready to buy you must pick they are a loser- maybe there should be another choice for the ones that could be future potenial.

Réponse de myphoner

Hi Roxanne, thanks a lot for your review and feedback!

With regards to lost leads that you want to follow up on, you can still set a follow up time on those, and then you can move them to the call back state later using a migration. If you only want to follow up on specific lost leads, you can create a category under lost (e.g. "follow up later") and only move the lost leads with that particular category back to call backs.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Vera H.
Traduire avec Google Translate

Objective Review of MyPhoner

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 27/06/2019
Provenance de l'avis : Capterra

The system makes my objectives easier to complete by keeping me organized with call back reminders. The ability to have my notes accessible as I move through my calls keeps me on track.

Avantages

The ease of finding existing customers makes my job flow to eliminate duplicate leads in the system. This erases the possibility of more than one agent contacting the same customer and wasting their time while aggravating customers.

Inconvénients

The way the call back dates read are confusing and could be simplified. When I look at a record I want to see a definite call back date, not something that says it was set to call back in so many days.

Réponse de myphoner

Hi Vera, thanks for your review and feedback!

I'll bring the point about definite call back dates in the state labels back to the product team.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Karel V.
Traduire avec Google Translate

Review ICU-Services

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 02/07/2019
Provenance de l'avis : Capterra

My company uses Myphoner for over 4 years now and I would recommend every call center (that is specialized in cold-calling) to use it. Try it and you also can see how easy it is to work with it. Also the Myphoner team is constantly there to assist you in any way + the still improving new features.

Avantages

Myphoner is the most easy system to use regarding making cold-calls and the follow up. It is a super stable system. Uploading and switching between lists is never been so easy.

Inconvénients

There are almost no flows but In my opinion the reports the system generates can be optimized. You get all the details but if I want to make a report to my clients, I need to do extra work in excel to make it more appealing.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10

myphoner - Prix

À partir de
14,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Lead Plan: $14 per month - Includes Duplicate Detection, E-mail Templates, Sales Activity Reports

Prospect Plan: $21 per user, per month - Includes all features of Lead Plan, Bulk Deduplication, Call via Smartphone, Integrated Dialler
<br/>
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All plans offers a free choice of VOIP provider using either a click-to-call compliant softphone or our built-in dialler. The Prospect plan also offers a mobile app for calling using your existing mobile subscription or the option to use our full featured integrated telephony (call rates apply).

myphoner - Fonctionnalités

  • API
  • Fonctionnalité de recherche
  • Notifications automatiques
  • Rapports sur les ventes
  • Saisie de leads
  • Suivi des activités
  • Tableau de bord d'activités

  • Analyse des ventes
  • Base de données de contacts
  • Données en temps réel
  • Gestion des leads
  • Importation et exportation de données
  • Intégration CRM
  • Intégration de tiers
  • Intégration des e-mails
  • Modèles personnalisables
  • Monitoring
  • Outils de collaboration
  • Rapports et statistiques
  • Suivi des ventes

Plus d'informations sur myphoner

myphoner - Principales fonctionnalités

  • Activity tracking
  • Automated follow-up scheduling
  • Automatic lead distribution
  • Call list management
  • Call reporting
  • Call results
  • Call tracking & notes
  • Campaign segmentation
  • Lead assignment
  • Lead capture
  • Lead distribution
  • Lead queueing
  • Notifications
  • Personalized campaign dashboard
  • Sales reporting
  • Search functionality

Avantages

  • Call, update, categorize and schedule leads from one comprehensible view in myphoner, where the call log is also visible.

  • Organize and move leads into Lists with myphoner, changing their status as they move through the sales pipeline.

  • Get insights on campaign activity, agent performance and sales calls to analyse performance and identify bottlenecks with myphoner's performance reporting.

  • Avoid accumulating duplicate data and eliminate existing duplicates with myphoner's lead merging capabilities.

  • Segment leads by any attributes and assign them to users independently of underlying list assignments.

  • myphoner - FAQ

    Voici quelques-unes des questions fréquentes sur myphoner.

    Q. Quels sont les types de licence disponibles pour myphoner ?

    Types de licences disponibles pour myphoner :

    À partir de: 14,00 $US/mois

    Type de licence: Abonnement

    version d'essai gratuite: Disponible

    Lead Plan: $14 per month - Includes Duplicate Detection, E-mail Templates, Sales Activity Reports

    Prospect Plan: $21 per user, per month - Includes all features of Lead Plan, Bulk Deduplication, Call via Smartphone, Integrated Dialler
    <br/>
    <br/>
    All plans offers a free choice of VOIP provider using either a click-to-call compliant softphone or our built-in dialler. The Prospect plan also offers a mobile app for calling using your existing mobile subscription or the option to use our full featured integrated telephony (call rates apply).

    Q. Quelles sont les principales fonctionnalités du logiciel myphoner ?

    Fonctionnalités du logiciel myphoner :

    • Activity tracking
    • Automated follow-up scheduling
    • Automatic lead distribution
    • Call list management
    • Call reporting
    • Call results
    • Call tracking & notes
    • Campaign segmentation
    • Lead assignment
    • Lead capture
    • Lead distribution
    • Lead queueing
    • Notifications
    • Personalized campaign dashboard
    • Sales reporting
    • Search functionality

    Q. Qui utilise myphoner ?

    Utilisateurs habituels du logiciel myphoner :

    Auto-entrepreneurs, Entreprises de taille moyenne, PME

    Q. Dans quelles langues myphoner est-il disponible ?

    Langues dans lesquelles myphoner est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour myphoner ?

    Types de licences disponibles pour myphoner:

    Abonnement

    Q. myphoner prend-il en charge les appareils mobiles ?

    Nous n'avons pas d'informations sur les appareils pris en charge par myphoner.

    Q. Avec quelles applications myphoner peut-il s'intégrer ?

    Applications s'intégrant à myphoner :

    Campaign Monitor, HubSpot CRM, HubSpot Marketing, Insightly, Mailchimp, PieSync, Robly, SharpSpring, Teamleader, VisitorTrack

    Q. Quelles sont les ressources d'aide disponibles pour myphoner ?

    Ressources d'aide disponibles pour myphoner :

    FAQ, Support en ligne, Tutoriels vidéo