SendPulse

SendPulse

Optimisation automatique des taux d'ouverture de l'e-mail marketing

4.4/5 (100 avis)

SendPulse - Présentation

Description du logiciel SendPulse

SendPulse optimise automatiquement la métrique principale de l'e-mail marketing (le taux d'ouverture des newsletters). Cette solution collecte des tonnes de données sur des milliards d'adresses e-mail dans le système et prédit le meilleur moment et le meilleur canal pour chaque destinataire afin de lui envoyer le prochain message. Les clients constatent alors une augmentation moyenne de 50 % du taux d'ouverture. SendPulse AI est une plateforme de messagerie électronique intégrée dotée d'un système "d'intelligence artificielle" et utilisant l'hyperpersonnalisation pour permettre aux utilisateurs de communiquer avec tout appareil par e-mail, SMS, notifications push web, SMTP, etc. Les clients utilisant SendPulse al connaissent régulièrement 50% à 100% d'augmentation de l'engagement, y compris pour les taux de clics, les pages vues, le temps passé sur le site et les conversions.

SendPulse - Présentation

Prix

À partir de
9,85 $US/mois

Types de licence

Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix

SendPulse - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Inde, Japon, Amérique latine
Langues
anglais, portugais, russe, espagnol, turc

Captures d'écran

Capture d'écran pour SendPulse : Users can track their mailing campaigns through SendPulse
Capture d'écran pour SendPulse : Users can track their mailing campaigns through SendPulse Capture d'écran pour SendPulse : SendPulse reports on the number of opened mails and delivery errors, divided by country Capture d'écran pour SendPulse : SendPulse supports email, SMTP, and push notification campaigns Capture d'écran pour SendPulse : Users can A/B test their email subjects and bodies in SendPulse to find the most effective version for their campaign

SendPulse - Avis

SendPulse - Avis

Note globale
4.4
/
5 100 avis
Excellent
64

Très bien
25

Moyen
3

Médiocre
0

Mauvais
8

Rapport qualité-prix
4.3
Fonctionnalités
4.2
Simplicité d'utilisation
4.3
Support client
4.2
89% des utilisateurs recommandent cette application
Zachariah K.

SendPulse fits our needs for bulk mailing to our many thousands of readers of our magazine.

The ability to send thousands of emails in one go. It helps manage campaigns to all our subscribers readers.

We also get to use it to send messages to select smaller subgroups of our readers and subscribers or even our advertisers (in some cases).


Traduire avec Google Translate
Eduardo B.

SENDPULSE REVIEW

IT IS GOOD AND I WILL START USING MY OWN NEW DOMAIN AND I WILL START PAYING A PLAN FROM YOU GUYS EVERY WEEK

I HAD REFERRED YOUR COMPANY TO OVER 300 NEW USERS FOR THE LAST 2 YEARS


Traduire avec Google Translate
Ina eliza G.

Happy with its free version

I am satisfied with the features that it has for free: templates, analytics, automation, resend emails to those that did not open. When the time will come, I will purchase the paid version.


Traduire avec Google Translate
Utilisateur vérifié

Good but API is hard work

So – I am going to caveat this whole thing with – if you’re not interested in using the API or you are not coming from another service with an existing API integration, this probably won’t apply to you.

Summary: 2 different API’s, both awfully designed, both poorly documented, both with completely different authentication methods, credentials etc. however, the application itself is great, so if you’re not using the API, it’s probably fine.

Full Review:

SendPulse has a functional API, but it feels like it was created by someone that read a REST API book of best practices without really thinking about how people would / should use it.

My biggest problem is the way authentication works (on the main API which is for sending your campaigns, managing subscriptions etc.), sure it follows all OAUTH standards, but this means you need to manage identify on your application so you send all the correct tokens etc., it feels very Salesforce, not Slack (if you have used either of these API’s you will know, Slack is easy, Salesforce is really really hard) – another comparison would be that it feels like IBM made this software when you are using the API, not a start-up.

If you are coming from something like MailChimp – the MailChimp API is easy, send a request with your API key and whatever you are requesting happens or you get a meaningful response, I have seen many garbage responses from the SendPulse API – you cannot guarantee JSON will come back, sometimes you get HTML, sometimes you get a weird HTML 404 page with some Yahoo copyright notices all over it, it all depends on how mangled your request is – so on top of having to worry about handling identity, you need to handle all sorts of strange responses not just JSON – and therein lies the next problem – DOCUMENTATION:

The API documentation is god-damn-awful, and because the API is quite complex and / or obscure in terms of how you request stuff, you often end up with garbage responses and have to trial-and-error how stuff works.

SendPulse has created a bunch of libraries to make this easier, and if you want to hang your PHP application by using their library, then go ahead – but if you have some kind of background task manager you will probably have to write your own stuff, which in most cases would not be too hard, but because the documentation is sparse, I really struggled to do even the basic stuff with CURL on the command line – if I was to suggest anything, provide CURL examples like Slack does, at least that way I could reverse engineer the CURL to sort out the lack of actual documentation (again, it’s a problem because the API responds with junk HTML if you get your request wrong so you don’t know what is actually wrong and have to trial-and-error a lot).

On top of all of this, if you are planning on using the SMTP send-alone API, you have a completely different authentication process – one that I still have no idea how to make work – this is what the documentation says about how to authenticate: http://i.imgur.com/sVAc3II.png

(the original documentation is here, but I think you need to be logged in to view it: https://login.sendpulse.com/manual/smtp-api/)

I personally have no idea how to authenticate against this SMTP API. I have not yet asked support about it because they are looking at something else for me that is more important, but I just don’t…….. what….. from the documentation (a required parameter to authenticate, IV): “iv – an initialization vector, encrypted by a public key with an OpenSSL Library usage” – what is this? Why is it never mentioned again? how do I get it?

And most importantly, why on earth is it different to the (already convoluted) other OAUTH authentication on the main mail API?

Anyway, to wrap this up, I picked up SendPulse because I needed both templated / campaign based email and SMTP / transactional email and I previously had MailChimp, but did not want to pay for Mandrill because my SMTP volumes were super low.

SendPulse is fine, but I have wasted more time than the money I would have saved just using Mandril, however if you can get over all of this, the product is actually pretty good which is why I have not left a steamer of a review score, and as I said at the start, if you are not using the API it is great.

I just hope they release a new version of the API that focuses on functionality rather than horrible REST standards (although I’m not convinced all of this is standards compliant), which I think have generally been thrown away by the new-wave tech start-ups so people can quickly deliver value.


Traduire avec Google Translate
Utilisateur vérifié

SendPulse is a good universal tool for your marketing


Traduire avec Google Translate
Zachariah K.
Traduire avec Google Translate

SendPulse fits our needs for bulk mailing to our many thousands of readers of our magazine.

Logiciel utilisé Autre pendant plus d'un an
Publié le 25/04/2018
Provenance de l'avis : Capterra

The ability to send thousands of emails in one go. It helps manage campaigns to all our subscribers readers.

We also get to use it to send messages to select smaller subgroups of our readers and subscribers or even our advertisers (in some cases).

Avantages

The User Interface UI is fairly neat and tidy. The buttons and controls are fairly easy to figure out even without a walkthrough or guide.

The software allows you to send a huge number of emails (to clean email addresses) with ease.

They maintain a high level of integrity with regard to not sending spam (to protect themselves and yourself).

Their support staff are polite and pretty prompt in dealing with queries and complaints. They tend to offer solutions where possible.

(For example, we had a mailing list that we had built over several years which had older addresses which had lapsed and expired and changed. When we tried to launch a campaign to those addresses many bounced back and they shut down the campaign midway. Initially, we were disappointed and irritated but after getting to chat with the support team we were offered good advice on cleaning our list. )

Inconvénients

It would be good to have an email cleaner built into the software rather than having to use an external service.

I hate to pay for anything but sometimes you have to. In the case of SendPulse i got a good deal on a special and am happy with the price i pay. Those using the software can control their budget and choose packages that suit their pocket but be aware that there are cos

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Eduardo B.
Secteur d'activité: Marketing et publicité
Taille de l'entreprise: 201-500 employés
Traduire avec Google Translate

SENDPULSE REVIEW

Logiciel utilisé toutes les semaines pendant plus d'un an
Publié le 15/01/2020
Provenance de l'avis : Capterra

IT IS GOOD AND I WILL START USING MY OWN NEW DOMAIN AND I WILL START PAYING A PLAN FROM YOU GUYS EVERY WEEK

I HAD REFERRED YOUR COMPANY TO OVER 300 NEW USERS FOR THE LAST 2 YEARS

Avantages

IT IS USER FRIENDLY AND FAST AND YOUR CUSTOMER SERVICE IS GOOD AND THEY ANSWER FAST WITH A GOOD HELP ALWAYS...

I LIKE YOUR SYSTEM BECAUSE YOU ARE NOT PUTTING TOO ISSUES IN ORDER TO SEND E-MAILS AS THE OTHER COMPANIES

Inconvénients

WELL WHEN I PUT ALL MY CONTACTS FROM MY LIST

YOU ALWAYS BLOCK MANY OF THEM AND YOU PUT IT AS ERROR

BUT ALL OF MY CONTACTS THEY SUBSDRIBED IN OUR WEBSITE AND THEY ARE INTERESTED ON GEETING OUR E-MAILS

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Ina eliza G.
Secteur d'activité: Assurance
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

Happy with its free version

Logiciel utilisé toutes les semaines pendant 6 à 12 mois
Publié le 07/10/2019
Provenance de l'avis : Capterra

I am satisfied with the features that it has for free: templates, analytics, automation, resend emails to those that did not open. When the time will come, I will purchase the paid version.

Avantages

I am using this software for e-mail marketing for a project that I am a part of. It was recommended to me by somebody who was using it for months already and was happy about it. Once you get used to it (as any software) and you find out how it works, it is very easy to send e-mails. I like that you can save templates and reuse them.

Inconvénients

I had at the beginning an issue with the email that I was ending - the SendPuls refused to send it considering that it violates its rules. It was not the case. I emailed their customer support, showed them that they are wrong and solved the problem. Never had it since then (and this was about 2 years ago)

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit: 10.0/10

Utilisateur vérifié
Secteur d'activité: Conseil en gestion
Taille de l'entreprise: 51-200 employés
Traduire avec Google Translate

Good but API is hard work

Logiciel utilisé toutes les semaines pendant 1 à 5 mois
Publié le 13/09/2016
Provenance de l'avis : GetApp

So – I am going to caveat this whole thing with – if you’re not interested in using the API or you are not coming from another service with an existing API integration, this probably won’t apply to you.

Summary: 2 different API’s, both awfully designed, both poorly documented, both with completely different authentication methods, credentials etc. however, the application itself is great, so if you’re not using the API, it’s probably fine.

Full Review:

SendPulse has a functional API, but it feels like it was created by someone that read a REST API book of best practices without really thinking about how people would / should use it.

My biggest problem is the way authentication works (on the main API which is for sending your campaigns, managing subscriptions etc.), sure it follows all OAUTH standards, but this means you need to manage identify on your application so you send all the correct tokens etc., it feels very Salesforce, not Slack (if you have used either of these API’s you will know, Slack is easy, Salesforce is really really hard) – another comparison would be that it feels like IBM made this software when you are using the API, not a start-up.

If you are coming from something like MailChimp – the MailChimp API is easy, send a request with your API key and whatever you are requesting happens or you get a meaningful response, I have seen many garbage responses from the SendPulse API – you cannot guarantee JSON will come back, sometimes you get HTML, sometimes you get a weird HTML 404 page with some Yahoo copyright notices all over it, it all depends on how mangled your request is – so on top of having to worry about handling identity, you need to handle all sorts of strange responses not just JSON – and therein lies the next problem – DOCUMENTATION:

The API documentation is god-damn-awful, and because the API is quite complex and / or obscure in terms of how you request stuff, you often end up with garbage responses and have to trial-and-error how stuff works.

SendPulse has created a bunch of libraries to make this easier, and if you want to hang your PHP application by using their library, then go ahead – but if you have some kind of background task manager you will probably have to write your own stuff, which in most cases would not be too hard, but because the documentation is sparse, I really struggled to do even the basic stuff with CURL on the command line – if I was to suggest anything, provide CURL examples like Slack does, at least that way I could reverse engineer the CURL to sort out the lack of actual documentation (again, it’s a problem because the API responds with junk HTML if you get your request wrong so you don’t know what is actually wrong and have to trial-and-error a lot).

On top of all of this, if you are planning on using the SMTP send-alone API, you have a completely different authentication process – one that I still have no idea how to make work – this is what the documentation says about how to authenticate: http://i.imgur.com/sVAc3II.png

(the original documentation is here, but I think you need to be logged in to view it: https://login.sendpulse.com/manual/smtp-api/)

I personally have no idea how to authenticate against this SMTP API. I have not yet asked support about it because they are looking at something else for me that is more important, but I just don’t…….. what….. from the documentation (a required parameter to authenticate, IV): “iv – an initialization vector, encrypted by a public key with an OpenSSL Library usage” – what is this? Why is it never mentioned again? how do I get it?

And most importantly, why on earth is it different to the (already convoluted) other OAUTH authentication on the main mail API?

Anyway, to wrap this up, I picked up SendPulse because I needed both templated / campaign based email and SMTP / transactional email and I previously had MailChimp, but did not want to pay for Mandrill because my SMTP volumes were super low.

SendPulse is fine, but I have wasted more time than the money I would have saved just using Mandril, however if you can get over all of this, the product is actually pretty good which is why I have not left a steamer of a review score, and as I said at the start, if you are not using the API it is great.

I just hope they release a new version of the API that focuses on functionality rather than horrible REST standards (although I’m not convinced all of this is standards compliant), which I think have generally been thrown away by the new-wave tech start-ups so people can quickly deliver value.

Avantages

Price
Web Interface
Email Builder

Inconvénients

API
Can't use Email Builder emails in the SMTP email interface

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 4.0/10

Utilisateur vérifié
Secteur d'activité: Gestion de l'enseignement
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

SendPulse is a good universal tool for your marketing

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 09/06/2019
Provenance de l'avis : Capterra

Avantages

I like that I can send both my emails and SMS from one app. Moreover, SendPulse provides good Web Push notifications feature. So I do not need to create an account in 3 or more other apps. That is probably the best thing I like about this software.

Inconvénients

I still prefer to use some other email services alongside with SendPulse. Maybe, SendPulse is just not that popular among online marketing community and thus lacks trust. Though, this has nothing to do with its functionality, this is just my personal prejudices.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Recommandation utilisateur
8.8/10
Basé sur 100 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

SendPulse - Prix

SendPulse - Prix

À partir de
9,85 $US/mois
Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4.3/5
Basé sur 100 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

SendPulse - Fonctionnalités

SendPulse - Fonctionnalités

API
Analyse de campagne
Analyse en temps réel
Analytique de l'engagement
Gestion d'e-mail marketing
Gestion de contenu
Gestion des campagnes
Importation et exportation de données
Interface glisser-déposer
Intégration de tiers
Intégration des médias sociaux
Marketing multicanal
Modèles personnalisables
Monitoring
Notifications automatiques
Rapports et statistiques
Segmentation des campagnes
Stratégie de marque personnalisable
Tableau de bord d'activités
Tests A/B
Fonctionnalités
4.2/5
Basé sur 100 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

SendPulse - FAQ

SendPulse - FAQ

Voici quelques-unes des questions fréquentes sur SendPulse.

Q. Quels sont les types de licence disponibles pour SendPulse ?

Types de licences disponibles pour SendPulse :

À partir de: 9,85 $US/mois

Type de licence: Gratuit, Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel SendPulse ?

Nous n'avons pas d'informations sur les fonctionnalités de SendPulse.

Q. Qui utilise SendPulse ?

Utilisateurs habituels du logiciel SendPulse :

Auto-entrepreneurs, Entreprises de taille moyenne, À but non lucratif, PME

Q. Dans quelles langues SendPulse est-il disponible ?

Langues dans lesquelles SendPulse est disponible :

anglais, portugais, russe, espagnol, turc

Q. Quels sont les types de licence disponibles pour SendPulse ?

Types de licences disponibles pour SendPulse:

Gratuit, Abonnement

Q. SendPulse prend-il en charge les appareils mobiles ?

Appareils pris en charge par SendPulse :

Android, iPhone, iPad

Q. Avec quelles applications SendPulse peut-il s'intégrer ?

Applications s'intégrant à SendPulse :

ActiveCampaign, Bitrix24, Capsule, Chargebee, LeadsBridge, ProjectManager.com, Slack, Tapfiliate, Wordpress, appointlet

Q. Quelles sont les ressources d'aide disponibles pour SendPulse ?

Ressources d'aide disponibles pour SendPulse :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo