NAMED A 2017 COOL VENDOR IN ANALYTICS BY GARTNER. AnswerRocket is a search-powered data analytics tool for sales representatives, operations teams and market researchers that allows users to ask business questions about enterprise data using natural language search. The solution uses machine learning techniques for scanning and learning from existing data and presents it in a way that business users can easily understand and explore.
AnswerRocket works by translating requests and finding the most relevant data sources. It then automatically selects the most appropriate big data visualization, with options for modification. The solution offers complete drill-down capabilities for dates, products and more, enabling users to drive to deeper insights. Visual customization and control allows the user to change the way data is displayed with a single click.
The guided analytics feature guides users towards possible solutions whenever AnswerRocket is not able to understand a term. Search powered dashboards enable users to have infinite access to insights at-a-glance. AnswerRocket integrates with various cloud services such as Salesforce, Amazon Redshift, Apache Drill, SAP Hana, Spark and more.
The Arock support team is quick to respond and usually admits when it is a bug that they need to fix on their end. Overall support has been great!
For a product manager or any director level, this software is critical for gaining intelligence of your customer's behaviors. If your company doesn't have a way to learn about what the customer data is telling you, Answer Rocket is a great tool. Once connected with your ERP, you can ask it to query things like customer spend per time period and sales of certain products for defined customer sets. This an amazing tool for understanding your customers behaviors and even pulling a list of customers for your marketing campaigns.
There are a few features that would still be nice to have - like a set definition for fiscal calendars and the UI has a few irritating bugs, but it doesn't affect the output data and they are usually pretty quick to resolve.
Ability to easily source key data from SAP, which help identify trends and influence key business decisions.
Like the new format of the software. Once you are used to the layout, it is a much better structure. The folder system is more intuitive. Really like the dashboard concept with all the corresponding reports in tabs.
The software is still "buggy". There are random times when it goes down and not accessible. The last major update was a bad experience. There were several days/weeks where accessing AR was spotty at best. Improve the software upgrade process. The new dashboard is good, but make tutorial info more available to help people understand the changes when they are this significant.
Provide more ability to move folders around.
So far Answer Rocket has been great. The customer service has been amazing and the added functionality, improvements, and reactions to feedback and requests have been excellent to see in these early stages. I'm really excited about what this tool set is growing into.
The simplicity of use and the ease of customization
I still think some of the UI and interactions are a bit clunky or non-intuitive and while I don't know if it is even possible to improve, the wait times on some queries would be much better if they were shorter.
Thanks for the feedback, Thomas! We know how important the user experience is, and we're hoping you'll find that we're making continuous strides in this area. For the wait times - we're proud that AnswerRocket can generate answers in seconds to questions that otherwise take several hours or days for a data scientist to code and produce. But we understand your desire to get analytics even faster, and we're working on new ways to further shorten the response time.
Answer Rocket looks great and offers a ton of flexibility in how you approach gaining insights from your data. I like how easy it was to convey the utility of the product by asking progressively harder questions and getting people engaged on new ways of looking out BI.
It is a steep learning curve. If you don't know all the already created terms, you can easily trip on what seem like basic queries. It's also easy to get in a rut. I didn't know about a lot of the features available until I went through training for another group.
Hi-Rez Studios is a maker of free-to-play games for the Xbox One, PS/4 and PC. We collect huge volumes of data on player behaviors, both from a gameplay and purchasing perspective.
Historically, we have used Tableau for reporting and data visualization. Tableau is great, but requires our marketers and game designers to either rely on data analysts to anticipate their needs with pre-built reports, or to develop strong technical skills to build the reports themselves.
With AnswerRocket, we are able to empower our designers and marketers directly with the power to ask questions of the data themselves.
Allows our users to ask intuitive questions of our data
Intutive for end users to learn
Great data visualizations -- allows us to change or customize easily
Connects to all our critical data sources, especially Amazon RedShift
Still early in product lifecycle. Dashboard and sharing features are still maturing.
Contact AnswerRocket for pricing details.
Voici quelques-unes des questions fréquentes sur AnswerRocket.
Types de licences disponibles pour AnswerRocket :
Type de licence: Abonnement
version d'essai gratuite: Disponible
Contact AnswerRocket for pricing details.
Fonctionnalités du logiciel AnswerRocket :
Utilisateurs habituels du logiciel AnswerRocket :
Grandes entreprises, Entreprises de taille moyenne
Langues dans lesquelles AnswerRocket est disponible :
Types de licences disponibles pour AnswerRocket:
Appareils pris en charge par AnswerRocket :
Applications s'intégrant à AnswerRocket :
Google Analytics, Google Drive, Microsoft Excel, SAP Business One, SAP HANA Cloud Platform, Salesforce Sales Cloud, Sitecore
Ressources d'aide disponibles pour AnswerRocket :
Support en ligne, Support téléphonique