littlefleets

Customer support is fantastic. Given the nature of our industry and our specific scheduling needs Littlefleets is a great fit. We weren't looking for all the bells and whistles most other programs included, with the associated higher cost. Littlefleets allowed us select the features we need. The initial set up was quick and easy. The calendar dashboard is wonderful to use and easy to read/understand. The search features and the ability to provide our technicians with detailed job information without all the paper are particularly good. The app is free and the technicians find it user friendly.

Sia and his team answers our many questions and provided solutions

On-site contacts and phone numbers are a must for our field technicians. It would be great if this information could be saved with the associated job address. The hyper link in the app is designated as the client phone #, we enter the on site number as majority of property managers are not located on-site. We do have to re-enter the on site contact name.
We often have 2-5 day job projects which must be assigned to a technician for every day of the job. Our technicians do not like to receive 2-4 notifications on their cell regarding the same job.

Calendar design is easy to use and user friendly to enter job information. Search options by day, by technician, by address, by job type. We love the multi user aspect of the dashboard and that all information and editing is shown in real time. You receive an alert if you try to schedule a job into a time slot with a pre-existing job. Easy to edit time & date changes. Our technicians love the telephone # hyper link.
Littlefleets team really listens to our questions and requests. We are really impressed as the solutions and tips provided by Sia and his team.

Unable to delete comments/work details from a future date job.
We would like the on-site contact and telephone number per job address saved .
We would like to add a label on information to a calendar day to flag holiday or that our business is closed but still allow us to enter emergency calls on those dates.

We like the fact that Little Fleets allows us to track how long each of our trucks is at a job via jobs completed. We also like that Little Fleets is a local company.

It can be a bit confusing to begin with. It makes it more complicated when we have to create two jobs (pickup/drop off sites) for one job on the truck.

Affordable
Best customer service
Lightweight

Few bugs but they are getting them fixed

Saved me $6000 from transportation fees by choosing the best routes to get to meeting destinations.
Superstar onboarding customer service team.

Few bugs but they are getting it fixed.