PremierWireless

PremierWireless

Cloud-based point-of-sale software for wireless retailers

4.5/5 (25 avis)

PremierWireless - Présentation

PremierWireless is a cloud-based software platform customized to suit the specific business management needs of wireless retailers. Available bundled alongside associated point-of-sale (POS) hardware terminals and peripherals, PremierWireless spans POS transaction tendering, resource management, plus customer loyalty and inventory management features – all augmented by business intelligence support. Process transactions involving cash, store credit or check while acknowledging wireless plan and accessory selections. Retailers can also perform price checking, serial number tracking and process product returns or rebates. Other POS tools include a used phone handset serial number convertor plus integrated Customer Relationship Management and additional payment processing.

PremierWireless also caters for single stores or multiple outlets with broad inventory management features for tracking stock, assets, product returns and exchanges. Suggested ordering keeps inventory levels replenished, while daily scan audits aid stock security and report inventory movements. Additional features include the ability to setup, implement and manage customer loyalty programs via customizable discounts and rewards schemes, plus email/SMS messaging for distributing promotions and bill payment reminders.

Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

États-Unis

Langues

anglais

PremierWireless - Avis

Note globale
4.5/5
84% d'avis positifs
18
Excellent
3
Très bien
4
Moyen
0
Médiocre
0
Mauvais
Eddie M.
Traduire avec Google Translate

Eddie at Star Wireless

Publié le 11/05/2014
Provenance de l'avis : SoftwareAdvice

Avantages

We just switched over because of their integrated Loyalty Program. We had been using a Loyalty Program that wasn't a part of our Point of Sale program. Since we have a number of stores, we wanted our customers to be able to come into any of our stores and get points for their purchases. We wanted a way to be able to give more points for accessory sales and fewer points for bill payments. None of the other POSs that we looked at allowed us to control the giveaways based on profitability. Also, this program has key chain scan cards, so our customers see our name every time they start their cars. Another benefit for us is the role configuration, which has given us a lot of freedom and control as to who we want to be able to do which duties.

Inconvénients

When we switched over from our past Loyalty Program, based on the past vendor, we were not able to credit the customers with past purchases. We had given customers a free accessory after any five visits (which, in some cases, had not been very profitable for us), and now we switched over to giving loyalty points. It is an entirely different Loyalty Program, so we couldn't credit past purchases.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Hugo G.
Traduire avec Google Translate

The Best Software for a MetroPCS dealer

Publié le 06/06/2014
Provenance de l'avis : Capterra

Ease-of-use: The Qpay integration couldn't be any easier for my reps. It's a full integration and there is no room for error by any of my reps.
Functionality: My needs are completely met by PremierWireless. Their customer support is always there when I have a question.
Product Quality: The quality of this Point Of Sale is outstanding. It's very modern and fresh.
Customer Support: I have never used a Point of Sale where the techs actually answer the phone, so this is refreshing and saves me time. My reps can just access tech support right in the software.
Likes Best: Since I am a MetroPCS dealer, I very much appreciate the full integration with Qpay. I love that I can put my activation portal ASAP in the software so that my employees can access it right through the software and don't have to have full access to the internet. I would recommend this to any dealer anywhere. If you are in the process of opening a similar store in the new markets, now is the time to change to PremierWireless for your Point of Sale needs.
Likes Least: There are too many reports to choose from, but that's okay; you never know when I might need one of those reports that I don't use now.
Recommendations: Utilize the 14-day free trial. Anything free is hard to come by, so it's refreshing that PremierWireless give you time to play around with the software.

Note détaillée

Simplicité d'utilisation
Support client

Sofia P.
Traduire avec Google Translate

Premier wireless

Logiciel utilisé Autre pendant plus de deux ans
Publié le 26/12/2018
Provenance de l'avis : SoftwareAdvice

Avantages

I used to work for this company and they had great benefits, pay, training was excellent and team leaders were always there to have my back if I was dealing with disgruntled customers.

Inconvénients

However, sometimes my hours would randomly be cut instead of working a 40 hour week it be a 20 hour week and that was hard especially when I'm supporting my family.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Hugo G.
Traduire avec Google Translate

The Best Software for a MetroPCS dealer

Publié le 11/12/2013
Provenance de l'avis : SoftwareAdvice

Avantages

Since I am a MetroPCS dealer, I very much appreciate the full integration with Qpay. I love that I can put my activation portal ASAP in the software so that my employees can access it right through the software and don't have to have full access to the internet. I would recommend this to any dealer anywhere. If you are in the process of opening a similar store in the new markets, now is the time to change to PremierWireless for your Point of Sale needs.

Inconvénients

There are too many reports to choose from, but that's okay; you never know when I might need one of those reports that I don't use now.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Yana S.
Traduire avec Google Translate

Great Product with a Great value!

Publié le 24/06/2016
Provenance de l'avis : SoftwareAdvice

Avantages

I think the product is very useful, very well designed and easy to use, the only thing I would add is maybe more filters that would allow you to search. I needed help earlier this week and in a short timing I was taking care of - amazing tech support!

Inconvénients

It meets all of our reporting needs, however the reporting still needs some work, but they are working on some new reporting options.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

PremierWireless - Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

SOFTWARE:

Contact sales team for custom quote

HARDWARE:

Bronze Package: $1,059.99
Silver Package: $1,299.99
Gold Package: $1,749.99

PremierWireless - Fonctionnalités

  • Intégration CRM
  • Rapports personnalisables

  • API
  • Base de données de clients
  • Base de données de contacts
  • Champs personnalisables
  • Gestion des calendriers
  • Importation et exportation de données
  • Intégration de tiers
  • Intégration des e-mails
  • Intégration des médias sociaux
  • Intégration mobile
  • Modèles personnalisables
  • Notifications automatiques
  • Paiements électroniques
  • Rappels
  • Rapports et statistiques
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Tableau de bord d'activités

Plus d'informations sur PremierWireless

PremierWireless - Principales fonctionnalités

  • Customer Relationship Management tools within POS module
  • Facilitates single or multi-store setup and management
  • Full integration with associated POS hardware solutions
  • Identify Business trends for improved budgeting etc
  • Identify sales trends & top sellers to motivate employees
  • Identify trends to support improved store budgeting
  • Improve sales performance using dashboard-based BI data
  • Inspire customer loyalty with custom discounts and rewards
  • Inventory tracking of store assets, returns and exchanges
  • Inventory transfer management between stores
  • Manage employee resources with working time management tools
  • One stop tender transaction for cash, credit and checks etc
  • Online real-time and fully customizable reporting
  • Permission-based administration
  • Remind customers on due bill payments etc
  • SMS messaging capabilities for customer communications
  • Send promotional materials electronically to customers
  • Serial number converter
  • Suggested ordering to maintain stable stock inventory

Avantages

  • Centralized cloud-based system with POS features including transaction tendering, Customer Relationship Management, price checking and payment processing.
  • Resource management tools for clocking employees, allocating resources, identifying sales trends for performance metrics and applying carrier commissions.
  • Inventory management for recording assets, stock, product returns and exchanges plus order suggestions, inventory auditing and conducting store transfers.
  • Features for setting up and administering customer loyalty programs, plus options for customer communications via scheduled email or SMS.
  • Leverage Business Intelligence with permission-based admin, multi-store setup, sales dashboards, budgeting trends and real-time customizable reporting.
  • PremierWireless - FAQ

    Voici quelques-unes des questions fréquentes sur PremierWireless.

    Q. Quels sont les types de licence disponibles pour PremierWireless ?

    Types de licences disponibles pour PremierWireless :

    Type de licence: Abonnement

    version d'essai gratuite: Disponible

    SOFTWARE:

    Contact sales team for custom quote

    HARDWARE:

    Bronze Package: $1,059.99
    Silver Package: $1,299.99
    Gold Package: $1,749.99

    Q. Quelles sont les principales fonctionnalités du logiciel PremierWireless ?

    Fonctionnalités du logiciel PremierWireless :

    • Customer Relationship Management tools within POS module
    • Facilitates single or multi-store setup and management
    • Full integration with associated POS hardware solutions
    • Identify Business trends for improved budgeting etc
    • Identify sales trends & top sellers to motivate employees
    • Identify trends to support improved store budgeting
    • Improve sales performance using dashboard-based BI data
    • Inspire customer loyalty with custom discounts and rewards
    • Inventory tracking of store assets, returns and exchanges
    • Inventory transfer management between stores
    • Manage employee resources with working time management tools
    • One stop tender transaction for cash, credit and checks etc
    • Online real-time and fully customizable reporting
    • Permission-based administration
    • Remind customers on due bill payments etc
    • SMS messaging capabilities for customer communications
    • Send promotional materials electronically to customers
    • Serial number converter
    • Suggested ordering to maintain stable stock inventory

    Q. Qui utilise PremierWireless ?

    Utilisateurs habituels du logiciel PremierWireless :

    Entreprises de taille moyenne, PME

    Q. Dans quelles langues PremierWireless est-il disponible ?

    Langues dans lesquelles PremierWireless est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour PremierWireless ?

    Types de licences disponibles pour PremierWireless:

    Abonnement

    Q. PremierWireless prend-il en charge les appareils mobiles ?

    Nous n'avons pas d'informations sur les appareils pris en charge par PremierWireless.

    Q. Avec quelles applications PremierWireless peut-il s'intégrer ?

    Nous n'avons pas d'informations sur les intégrations offertes par PremierWireless.

    Q. Quelles sont les ressources d'aide disponibles pour PremierWireless ?

    Ressources d'aide disponibles pour PremierWireless :

    Support en ligne, Support téléphonique, Tutoriels vidéo

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