PremierWireless

Un logiciel cloud de point de vente pour les commerces de détail sans fil.

4,5 /5 (25 avis) Donnez votre avis !

PremierWireless - Présentation

Description du logiciel PremierWireless

PremierWireless est une plateforme logicielle dans le cloud, personnalisée pour répondre aux besoins spécifiques en matière de gestion d'entreprise des commerces de détail sans fil. Disponible en complément des terminaux physiques et périphériques de POS (point de vente) associés, PremierWireless couvre l'adjudication des transactions de caisse, la gestion des ressources ainsi que des fonctionnalités de fidélisation des clients et de gestion des stocks, le tout appuyé par la prise en charge du business intelligence. Traitez les transactions impliquant des espèces, des crédits en magasin ou des chèques tout en reconnaissant les sélections de plans et d'accessoires sans fil. Les commerces de détail peuvent également effectuer des vérifications tarifaires, suivre les numéros de série et traiter les retours ou les remises de produits. Les autres outils de POS comprennent un convertisseur de numéros de série par téléphone utilisé, un CRM intégré et un outil de traitement des paiements supplémentaires.

PremierWireless s'adresse également aux magasins à une ou plusieurs enseignes avec des fonctionnalités de gestion des stocks étendues qui permettent d'effectuer le suivi d'inventaire, des ressources, de retours de produits et des échanges. L'approvisionnement suggéré permet de conserver des niveaux de stocks adéquats, tandis que les audits par balayage quotidiens renforcent la sécurité et le signalement des mouvements dans l'inventaire. Parmi les fonctionnalités supplémentaires figurent : possibilité de configurer, d'implémenter et de gérer les programmes de fidélisation des clients grâce à des remises et processus de récompense personnalisés doublés de messages par e-mail/SMS visant à diffuser les promotions et transmettre les rappels de paiement de facture.

PremierWireless - Présentation

Prix

À partir de
N/A

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

PremierWireless - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour PremierWireless : PremierWireless showing customer management features
Capture d'écran pour PremierWireless : PremierWireless showing customer management features Capture d'écran pour PremierWireless : PremierWireless showing dashboard widgets Capture d'écran pour PremierWireless : PremierWireless showing order management features Capture d'écran pour PremierWireless : PremierWireless showing reporting features Capture d'écran pour PremierWireless : PremierWireless showing used phone management features

PremierWireless - Avis

PremierWireless - Avis

Note globale
4,5
/
5
Excellent
18

Très bien
3

Moyen
4

Médiocre
0

Mauvais
0

Rapport qualité-prix
4,7
Fonctionnalités
4,5
Simplicité d'utilisation
4,6
Support client
4,6
84% des utilisateurs recommandent cette application
Eddie M.

Eddie at Star Wireless


Traduire avec Google Translate
Hugo G.

The Best Software for a MetroPCS dealer

Ease-of-use: The Qpay integration couldn't be any easier for my reps. It's a full integration and there is no room for error by any of my reps.
Functionality: My needs are completely met by PremierWireless. Their customer support is always there when I have a question.
Product Quality: The quality of this Point Of Sale is outstanding. It's very modern and fresh.
Customer Support: I have never used a Point of Sale where the techs actually answer the phone, so this is refreshing and saves me time. My reps can just access tech support right in the software.
Likes Best: Since I am a MetroPCS dealer, I very much appreciate the full integration with Qpay. I love that I can put my activation portal ASAP in the software so that my employees can access it right through the software and don't have to have full access to the internet. I would recommend this to any dealer anywhere. If you are in the process of opening a similar store in the new markets, now is the time to change to PremierWireless for your Point of Sale needs.
Likes Least: There are too many reports to choose from, but that's okay; you never know when I might need one of those reports that I don't use now.
Recommendations: Utilize the 14-day free trial. Anything free is hard to come by, so it's refreshing that PremierWireless give you time to play around with the software.


Traduire avec Google Translate
Scott M.

Satisfied with concerns

I very much enjoy the Premier Wireless product. The sales, employee, reporting, and inventory management interfaces are all very user friendly and I do enjoy how they work.

My concerns come with the integration portions of the software. I made the decision to use the Premier product based on the ability to integrate with ASAP and QPay. Although the Qpay portion has been great, the ASAP portion has left a bit to be desired. I know that there were some updates that Metro did on their end, but the amount of time we were left without that integration seemed excessive. Now that the update has been completed, there are a few bugs that continue to cause errors, namely script errors that keep popping up as we complete the sale.

overall, we are happy with the product, but do have some concerns. We would love to see a schedule module built into premier, so that we can track scheduling and have the employees gain access to their schedules. This would be great to track scheduled time in/out versus actual punches without having to use an outside software. Also, the ability to see who edits time punches and creates overrides would be nice features.

Thank you much for the opportunity to provide feedback and we look forward to continuing a good relationship with Premier


Traduire avec Google Translate
Sofia P.

Premier wireless


Traduire avec Google Translate
Hugo G.

The Best Software for a MetroPCS dealer


Traduire avec Google Translate
Eddie M.
Secteur d'activité: Services sans fil
Traduire en français

Eddie at Star Wireless

Publié le 11/05/2014
Provenance de l'avis : SoftwareAdvice

Avantages

We just switched over because of their integrated Loyalty Program. We had been using a Loyalty Program that wasn't a part of our Point of Sale program. Since we have a number of stores, we wanted our customers to be able to come into any of our stores and get points for their purchases. We wanted a way to be able to give more points for accessory sales and fewer points for bill payments. None of the other POSs that we looked at allowed us to control the giveaways based on profitability. Also, this program has key chain scan cards, so our customers see our name every time they start their cars. Another benefit for us is the role configuration, which has given us a lot of freedom and control as to who we want to be able to do which duties.

Inconvénients

When we switched over from our past Loyalty Program, based on the past vendor, we were not able to credit the customers with past purchases. We had given customers a free accessory after any five visits (which, in some cases, had not been very profitable for us), and now we switched over to giving loyalty points. It is an entirely different Loyalty Program, so we couldn't credit past purchases.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Hugo G.
Traduire en français

The Best Software for a MetroPCS dealer

Publié le 06/06/2014
Provenance de l'avis : Capterra

Ease-of-use: The Qpay integration couldn't be any easier for my reps. It's a full integration and there is no room for error by any of my reps.
Functionality: My needs are completely met by PremierWireless. Their customer support is always there when I have a question.
Product Quality: The quality of this Point Of Sale is outstanding. It's very modern and fresh.
Customer Support: I have never used a Point of Sale where the techs actually answer the phone, so this is refreshing and saves me time. My reps can just access tech support right in the software.
Likes Best: Since I am a MetroPCS dealer, I very much appreciate the full integration with Qpay. I love that I can put my activation portal ASAP in the software so that my employees can access it right through the software and don't have to have full access to the internet. I would recommend this to any dealer anywhere. If you are in the process of opening a similar store in the new markets, now is the time to change to PremierWireless for your Point of Sale needs.
Likes Least: There are too many reports to choose from, but that's okay; you never know when I might need one of those reports that I don't use now.
Recommendations: Utilize the 14-day free trial. Anything free is hard to come by, so it's refreshing that PremierWireless give you time to play around with the software.

Note détaillée

Simplicité d'utilisation
Support client

Scott M.
Traduire en français

Satisfied with concerns

Publié le 16/02/2016
Provenance de l'avis : Capterra

I very much enjoy the Premier Wireless product. The sales, employee, reporting, and inventory management interfaces are all very user friendly and I do enjoy how they work.

My concerns come with the integration portions of the software. I made the decision to use the Premier product based on the ability to integrate with ASAP and QPay. Although the Qpay portion has been great, the ASAP portion has left a bit to be desired. I know that there were some updates that Metro did on their end, but the amount of time we were left without that integration seemed excessive. Now that the update has been completed, there are a few bugs that continue to cause errors, namely script errors that keep popping up as we complete the sale.

overall, we are happy with the product, but do have some concerns. We would love to see a schedule module built into premier, so that we can track scheduling and have the employees gain access to their schedules. This would be great to track scheduled time in/out versus actual punches without having to use an outside software. Also, the ability to see who edits time punches and creates overrides would be nice features.

Thank you much for the opportunity to provide feedback and we look forward to continuing a good relationship with Premier

Note détaillée

Simplicité d'utilisation
Support client

Sofia P.
Secteur d'activité: Santé, bien-être et fitness
Taille de l'entreprise: 2-10 employés
Traduire en français

Premier wireless

Logiciel utilisé Autre pendant plus de deux ans
Publié le 26/12/2018
Provenance de l'avis : SoftwareAdvice

Avantages

I used to work for this company and they had great benefits, pay, training was excellent and team leaders were always there to have my back if I was dealing with disgruntled customers.

Inconvénients

However, sometimes my hours would randomly be cut instead of working a 40 hour week it be a 20 hour week and that was hard especially when I'm supporting my family.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Hugo G.
Secteur d'activité: Services sans fil
Traduire en français

The Best Software for a MetroPCS dealer

Publié le 11/12/2013
Provenance de l'avis : SoftwareAdvice

Avantages

Since I am a MetroPCS dealer, I very much appreciate the full integration with Qpay. I love that I can put my activation portal ASAP in the software so that my employees can access it right through the software and don't have to have full access to the internet. I would recommend this to any dealer anywhere. If you are in the process of opening a similar store in the new markets, now is the time to change to PremierWireless for your Point of Sale needs.

Inconvénients

There are too many reports to choose from, but that's okay; you never know when I might need one of those reports that I don't use now.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
9,2/10
Basé sur 25 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

PremierWireless - Prix

PremierWireless - Prix

À partir de
N/A
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,7/5
Basé sur 25 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

PremierWireless - Fonctionnalités

PremierWireless - Fonctionnalités

API
Base de données de clients
Base de données de contacts
Champs personnalisables
Enquêtes et feedback
Gestion des calendriers
Gestion des contacts
Importation et exportation de données
Intégration de tiers
Intégration des e-mails
Intégration des médias sociaux
Modèles personnalisables
Notifications automatiques
Paiements électroniques
Rappels
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4,5/5
Basé sur 25 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

PremierWireless - FAQ

PremierWireless - FAQ

Voici quelques-unes des questions fréquentes sur PremierWireless.

Q. Quels sont les types de licence disponibles pour PremierWireless ?

Types de licences disponibles pour PremierWireless :

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel PremierWireless ?

Nous n'avons pas d'informations sur les fonctionnalités de PremierWireless.

Q. Qui utilise PremierWireless ?

Utilisateurs habituels du logiciel PremierWireless :

Entreprises de taille moyenne, PME

Q. Dans quelles langues PremierWireless est-il disponible ?

Langues dans lesquelles PremierWireless est disponible :

anglais

Q. Quels sont les types de licence disponibles pour PremierWireless ?

Types de licences disponibles pour PremierWireless:

Abonnement

Q. PremierWireless prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par PremierWireless.

Q. Avec quelles applications PremierWireless peut-il s'intégrer ?

Nous n'avons pas d'informations sur les intégrations offertes par PremierWireless.

Q. Quelles sont les ressources d'aide disponibles pour PremierWireless ?

Ressources d'aide disponibles pour PremierWireless :

Support téléphonique, Support en ligne, Tutoriels vidéo