OnSched

OnSched

API 1st, Flexible booking solutions - with minimal coding

4.5/5 (26 avis)

OnSched - Présentation

A comprehensive development platform, fully accessible through a REST API with thorough documentation. OnSched specializes in building custom booking solutions that meet the complex needs of enterprise.

Flexible setup, and a best in class feature list to configure any booking scenario.

Service appointments
Call back bookings
Teacher bookings
Room Bookings
In-store Visits
Consultations / Demos
Meeting bookings
Sales meetings
Financial services / banks
Mortgage /
Chat bots
Aggregators & directories
Student / Teacher bookings
Car bookings

OnSched builds booking solutions that meet the needs of forward thinking enterprises.

Business solutions is what we embody. Online booking can provide tremendous value when built properly into an organization or application. We help you see that through.

Prix

À partir de
10,00 $US/mois
Types de licence
Essai gratuit
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Australie, Brésil, Canada, Chine, Europe et 5 autres, Allemagne, Inde, Japon, Amérique latine, Mexique

Langues

anglais

OnSched - Avis

Note globale
4.5/5
88% d'avis positifs
18
Excellent
5
Très bien
2
Moyen
1
Médiocre
0
Mauvais
Jill O.
Traduire avec Google Translate

Awesome customer service - so far / so good

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 03/09/2016
Provenance de l'avis : Capterra

We have been using onsched for our music lesson bookings for a little over a year. As I write this review out, I do so completely objectively:

For the past 14 months, my experience with onsched has been nothing short of excellent. I was pretty surprised at the lengths they went to, to convince me to switch from Genbook - and I'm glad I did.

The people at this company are very well educated from what I could tell - and are really very smart. My on-boarding representative had a background in marketing, helped me change some stuff on my website that was completely unrelated and then ended up helping put together a marketing plan for me. I was pretty blown away by this; it's honestly helped our business.

Although there are a few capabilities I wish it could offer, OnSched is genius at what it does already

Avantages

Ease of use, The google and outlook integrations make it easy for our different teachers to adapt to using the system (we tried 3 in the past that nobody would ever use) - Easy to book online - it's Aesthetically pleasing - Easy access to customer service (with real people!) that really does blow the lid off the other companies

Inconvénients

There are certain limitations to the software that I don't quite endorse, and would love to have more accessibility to customize the features inherent in the system.

For instance, we would love to be able to format, on our own, the infrastructure of the Administrator, Reservationist, and Staff roles to allow for certain levels of access to information. This is actually something that they are working on right now from my questions about it - which is great!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Gary R.
Traduire avec Google Translate

OnSched really is just solid!!

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 07/09/2016
Provenance de l'avis : Capterra

Scott and Connor have been life savers for us for the last month, while trying to learn how to effectively use your system, for our needs!!! We want to spend our time pleasing customers not wasting time messing around with our scheduling system

I think the best part about using onsched is the new business we're getting. I didn't realize how effective email marketing was. It's pretty cool when we're slow to be able to just hit email customers and let them know that we have open spots. Very cool..

Although change is always hard we are happy with onsched and glad we made the change!! We love the chat on the site - we were convinced it was a robot at first because of a lightning fast response we got at 3am (LOL), but we have always received a very quick response when we have needed to use it otherwise

Your staff knows the system very thoroughly, and we've managed to push through a few little problems we had early on without pain so thanks so much guys!!!

Avantages

AMAZING!! customer service
Really great system that met all of our needs
It's actually brought us new business

Inconvénients

There's a few things that are a little bit confusing in the portal that take a little bit of getting used to. Or maybe it was just us..

One other thing that was annoying was a little bug with uploading images. I'd always have to upload images twice for them to work.. kind of a pain

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Josh R.
Traduire avec Google Translate

AWESOME Customer service. Product looks much better than the other softwares that I've tried

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 06/09/2016
Provenance de l'avis : Capterra

I had a wonderful experience start to finish with OnSched. Their customer support people really know what they're doing which is really helpful to someone like me who doesn't catch onto the whole "tech" thing easily.

We have a very complex business where we see a lot of students on a weekly basis, have quite a few teachers and also run classes. I was pretty close to giving up on the whole online idea that my colleagues were pushing, however in hindsight I'm glad I didn't.

Although the setup process took a few days longer than I thought, everything went relatively very smoothly. They help me through every step, right through to helping train our teachers on how to use it. They also installed the online booking part right into my website which was very cool.

Avantages

Everything is very clean and easy to use, the customer service is really really worth it in itself.

Inconvénients

The only thing that I was iffy about was the lack of mobile apps currently available. As I understand it (according to customer support) they're working on it and plan to release an app within the next 2 months - I don't really mind waiting given all of the lengths they went to to get me on as a customer

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Andrew M.
Traduire avec Google Translate

Works great for my studio, makes things easy

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 21/09/2016
Provenance de l'avis : Capterra

I've had a pretty good experience. I was cold called by scott one of the sales reps from inksched.com, onsched's sister company specific for tattoo artists. He figured out what my pain points were and sold me on the software to solve them. They have done that and more! impressive

Avantages

- Seeing everything in one place
- getting rid of the people who cancel half an hour before appointments. We usually get 3-4 days notice now because that's when our reminders go out
- I can see how much money my staff should be making based on how busy they are

Inconvénients

Nothing really

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Bacha R.
Traduire avec Google Translate

Great for Tattoo business

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 22/09/2016
Provenance de l'avis : Capterra

onsched is a great tool for our tattoo studio. We use it mainly just to look at what our artists are doing on a daily basis when we're not there. Our artists take a 50% cut of what they (and we) book, so it's really useful being able to pull up reports that show how much each artist did in a week and making sure the payout matches that. If not, there's usually something going on. The first week I used onsched i ended up firing one of our artists because he was stealing. wouldn't have ever even known if it weren't for appointment booking software, who would have thunk

Avantages

- Audit trail
- See what's going on

Inconvénients

- Weekly view is very different than what I'm used to

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

OnSched - Prix

À partir de
10,00 $US/mois
Types de licence
Essai gratuit
Abonnement
Rapport qualité-prix

OnSched pricing is per calendar / resource (employees typically) with a base price of $10/mo per calendar. Pricing discounts available for volume of businesses with 50+ resources.

For more than 50 resources, contact our enterprise sales team at sales@onsched.com

OnSched - Fonctionnalités

  • API
  • Champs personnalisables
  • Gestion des calendriers
  • Paiements électroniques
  • Rappels
  • Stratégie de marque personnalisable

  • Base de données de clients
  • Données en temps réel
  • Importation et exportation de données
  • Intégration CRM
  • Intégration de tiers
  • Intégration des e-mails
  • Intégration des médias sociaux
  • Intégration mobile
  • Modèles personnalisables
  • Notifications automatiques
  • Rapports et statistiques
  • Rapports personnalisables
  • Suivi des activités
  • Tableau de bord d'activités

Plus d'informations sur OnSched

OnSched - Principales fonctionnalités

  • Appointment management
  • Automated email marketing
  • Automatic appointment assignment
  • Automatic reminders
  • Calendar management
  • Calendar syncing & personalization
  • Class scheduling
  • Clients select preferred staff
  • Conversion rate optimization
  • Custom consumer facing option
  • Customer history
  • Customizable booking form fields/intake forms
  • Customizable branding
  • Electronic payments
  • Embed a booking calendar or button on any website
  • Event scheduling
  • Google & Outlook Calendar syncronization
  • Group scheduling
  • Instructor scheduling
  • Integrate with website, facebook & payment gateways
  • Multi-channel marketing
  • Multiple book now buttons
  • Notification & reminder emails for clients
  • Online booking
  • Permission based logins for employees
  • Recurring bookings
  • Room booking
  • SMS or automated call reminders
  • Standard reports

Avantages

1. Cross timezone flexibility

2. Custom fields (resource, booking, customer)

Custom fields are the major differentiator, and the reason many enterprises and large businesses choose to implement OnSched. Use custom fields on multiple levels for different purposes.

Booking: Booking fields are any custom data that you want to collect on a given appointment. Say for example you're web design firm looking to integrate online booking to allow prospect customers to book time into a sales reps calendar. In this case, the rep might want to know for example how much the client is currently spending on advertising, they can add a booking level custom field that the prospect will have to fill out on the booking confirmation page.

Customer: Want to collect the age of your customer? Their budget? Their timeframe for implementation of a deal? Whatever you need to collect (and later sort, and segment for marketing purposes) you can now get using our customer level custom fields. Whenever a customer books their first appointment with you, they'll be prompted to input whatever data you need to collect here and it will become associated with their profile.

Resource: Use resource custom fields to add sortable tags to employees and filter views in online booking depending on those tags / rulers.

3. Major Calendar Integrations

We are plug and play with Google / Outlook / iCal giving your resources / staff complete flexibility to adopt using OnSched, and easily gain access to existing availability.

4. Robust API

OnSched is famous for it's robust API that's built to service the most complex setups and configurations.

5. Master Calendar

OnSched is the only API only online booking software that offers a master calendar and a master business, allowing you to access any calendar and time, see reporting, add / change / remove appointments, add resources, and configure the platform to your needs.

6. Multiple permission levels

OnSched has the capability to build custom permissions for each different level of users within your business.

- Truly Unlimited Scalability
- Security
- Customer Service
- Customization
- Workflow Integration
- Reliability

OnSched - FAQ

Voici quelques-unes des questions fréquentes sur OnSched.

Q. Quels sont les types de licence disponibles pour OnSched ?

Types de licences disponibles pour OnSched :

À partir de: 10,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

OnSched pricing is per calendar / resource (employees typically) with a base price of $10/mo per calendar. Pricing discounts available for volume of businesses with 50+ resources.

For more than 50 resources, contact our enterprise sales team at sales@onsched.com

Q. Quelles sont les principales fonctionnalités du logiciel OnSched ?

Fonctionnalités du logiciel OnSched :

  • Appointment management
  • Automated email marketing
  • Automatic appointment assignment
  • Automatic reminders
  • Calendar management
  • Calendar syncing & personalization
  • Class scheduling
  • Clients select preferred staff
  • Conversion rate optimization
  • Custom consumer facing option
  • Customer history
  • Customizable booking form fields/intake forms
  • Customizable branding
  • Electronic payments
  • Embed a booking calendar or button on any website
  • Event scheduling
  • Google & Outlook Calendar syncronization
  • Group scheduling
  • Instructor scheduling
  • Integrate with website, facebook & payment gateways
  • Multi-channel marketing
  • Multiple book now buttons
  • Notification & reminder emails for clients
  • Online booking
  • Permission based logins for employees
  • Recurring bookings
  • Room booking
  • SMS or automated call reminders
  • Standard reports

Q. Qui utilise OnSched ?

Utilisateurs habituels du logiciel OnSched :

Grandes entreprises, Entreprises de taille moyenne

Q. Dans quelles langues OnSched est-il disponible ?

Langues dans lesquelles OnSched est disponible :

anglais

Q. Quels sont les types de licence disponibles pour OnSched ?

Types de licences disponibles pour OnSched:

Abonnement

Q. OnSched prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par OnSched.

Q. Avec quelles applications OnSched peut-il s'intégrer ?

Applications s'intégrant à OnSched :

10,000ft, 1098-T Software, 123FormBuilder, 1CRM, 1time, 24SevenOffice, 2imagine web2print, 360 Enterprise Suite, 3CLogic, 99tests

Q. Quelles sont les ressources d'aide disponibles pour OnSched ?

Ressources d'aide disponibles pour OnSched :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo

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