Ambur

iPad optimized POS system for restaurants

3,1 /5 (10 avis) Donnez votre avis !

Ambur - Présentation

Description du logiciel Ambur

Ambur is an iPad point of sale system that provides restaurants and bars with a seamless service experience. The all-in-one solution simplifies front of house processes from seating, order taking, and payment processing, as well as back of house management such as payroll calculations and detailed reporting. The Ambur platform works on any iPhone or iPad on iOS 9 and stores data locally in case the internet drops.

Managers can add, edit and ‘86’ menu items and categorize them for speedier service. Servers can take detailed orders at the table and send them straight to the kitchen using an iPad. Ambur also enables reservation management for table bookings, and even allows users to make notes on specific customers. The table layout can be customized to mimic the establishment’s seating arrangements, helping to eliminate errors and confusion.

Ambur offers an integrated payment processor, or the option to utilize a processor of choice. Staff members can be organized into different permission groups for limited access to certain system controls. Ambur helps managers complete payroll tasks with automatic calculations based on staff’s time-clock info within the system. Any business using the platform can be sure that they are PCI compliant.

Ambur - Présentation

Prix

À partir de
59,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Single: One Ambur device - $59/month billed annually

Multi: 2-3 Ambur devices - $99/month billed annually

Unlimited: Unlimited Ambur devices - $149/month billed annually


Ambur - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour Ambur : Take detailed orders and modify then with just a few taps
Capture d'écran pour Ambur : Take detailed orders and modify then with just a few taps Capture d'écran pour Ambur : Automatically calculate payroll based on staff's time-clock info Capture d'écran pour Ambur : Add, edit, or 86 menu items right from an iPad Capture d'écran pour Ambur : Customize the table layout to mimic a bar or restaurant Capture d'écran pour Ambur : Setup system settings, permissions, payment methods, modifiers, shifts and more from the management menu Capture d'écran pour Ambur : The system works on any iPhone or iPad on iOS 9

Ambur - Avis

Note globale
3,1
/
5
Excellent
3

Très bien
1

Moyen
3

Médiocre
1

Mauvais
2

Rapport qualité-prix
1,9
Fonctionnalités
3,1
Simplicité d'utilisation
3,5
Support client
2,3
40% des utilisateurs recommandent cette application
Mark Y.

This is absolutely the best app for POS out there. The functions and the customization make it really easy for anyone. Customers love the fact that we are using the iPad and using Ambur Restaurant POS. It's such a conversation starter and people talk about it. It its also a cheap way to advertise. You do save a lot of money by using iPad versus the traditional POS machine. Less energy, no fees for updates, and extra fees for support.

Training someone using Ambur is very simple, which in turn saves time and money. There are no hidden fees. You pay one time and the updates are free. This is the only company that I know of that actually listens to the user end. If an update is needed, they will fix it. A great feature is that they use Dropbox to back up your information. Customer service is very important to me and they are very helpful and kind. Any business always wants to find ways to save money and time. This is the best solution for me and I'm sure many users feel the same way.


Traduire avec Google Translate
John I.

My restaurant has used Ambur for approximately a year and a half now. Our customers are both surprised and impressed that we use iPads for our POS system. I personally love the flexibility of changing prices and menu items with great ease. However, it was a lot of work in the beginning creating our menu from scratch. In order to use this system and build your menu, the restaurant owner will probably need some experience with computers. Someone with only little computer knowledge might find themselves very frustrated initially. On a positive note, once you successfully build your menu, you will know the system ins and outs very well.

Prior to Ambur we were using handwritten paper receipts. This system leads to a lot of errors due to confusing orders or incorrectly written orders. We would have at least 2-3 errors daily due to human error. Once we began using Ambur, I noticed that our errors were almost completely eradicated. This alone makes Ambur worth the money you spend for the system. The money we save in human errors will eventually pay for the cost of Ambur.

It really didn't take long for our employees to figure out the system. Training is really pretty easy with the younger, more tech-savvy generation. Most employees learn with about 10 or 15 minutes of training. Once you train a couple of employees they are normally able to train the rest of your employees for you (probably better than you trained them).

The only negatives I have are the following: 1) You can not run totals for a customer for a set date. If you want to run a customer report for the month of September 2013, the report will give you the total for those customers for everything saved on the iPad. In other words, if you want the totals for a certain period of time, you will need to delete all data outside of the dates you want. This is actually a big negative if you are wanting to run a customer loyalty program. 2) Ambur is great with your wifi. Customers can even download Ambur and place their own order within your wifi. However, I want to give customers the option of ordering from their own home. The only way is to seek out another company to build another app for online orders. I hope to see Ambur come up with an app that allows customers to order from their mobile device from anywhere that would connect to my system outside of my wifi.

Overall Ambur is great and beats any other POS system out there. After using this system for a year and a half, I only have two negatives; that's pretty impressive. Ambur is always updating, and I expect that they will eventually send out a patch to fix the negatives I've come up with.


Traduire avec Google Translate
Suzanne V.

Better before the buyout

We have used this in a pub setting for 4 years. The pricing structure changed along with the owners about a year ago. It went downhill after that.


Traduire avec Google Translate
Pervaiz M.

We are a fast-paced Pakistani restaurant located in Williamsville, NY and have been using Ambur since early 2010. We were one of the first testing sites for Ambur and we really glad we took the time to try Ambur. We had been using a Micros terminal before and were glad to make the switch.

Using Ambur is much simpler, especially since most of our waitstaff already own iPhones, which helped us to further reduce our hardware costs. We were surprised to learn that Ambur not only has all the features found in traditional point of sale systems but also allows us to do much more because of the great and flexible wireless functionality.

Overall, we are very happy with Ambur and would recommend it to any restaurant owner looking for an all-in-one solution for managing their restaurant.


Traduire avec Google Translate
Victoria C.


Traduire avec Google Translate
Mark Y.
Traduire en français

Publié le 13/02/2012
Provenance de l'avis : SoftwareAdvice

This is absolutely the best app for POS out there. The functions and the customization make it really easy for anyone. Customers love the fact that we are using the iPad and using Ambur Restaurant POS. It's such a conversation starter and people talk about it. It its also a cheap way to advertise. You do save a lot of money by using iPad versus the traditional POS machine. Less energy, no fees for updates, and extra fees for support.

Training someone using Ambur is very simple, which in turn saves time and money. There are no hidden fees. You pay one time and the updates are free. This is the only company that I know of that actually listens to the user end. If an update is needed, they will fix it. A great feature is that they use Dropbox to back up your information. Customer service is very important to me and they are very helpful and kind. Any business always wants to find ways to save money and time. This is the best solution for me and I'm sure many users feel the same way.

Note détaillée

Simplicité d'utilisation
Support client

John I.
Traduire en français

Publié le 03/11/2013
Provenance de l'avis : SoftwareAdvice

My restaurant has used Ambur for approximately a year and a half now. Our customers are both surprised and impressed that we use iPads for our POS system. I personally love the flexibility of changing prices and menu items with great ease. However, it was a lot of work in the beginning creating our menu from scratch. In order to use this system and build your menu, the restaurant owner will probably need some experience with computers. Someone with only little computer knowledge might find themselves very frustrated initially. On a positive note, once you successfully build your menu, you will know the system ins and outs very well.

Prior to Ambur we were using handwritten paper receipts. This system leads to a lot of errors due to confusing orders or incorrectly written orders. We would have at least 2-3 errors daily due to human error. Once we began using Ambur, I noticed that our errors were almost completely eradicated. This alone makes Ambur worth the money you spend for the system. The money we save in human errors will eventually pay for the cost of Ambur.

It really didn't take long for our employees to figure out the system. Training is really pretty easy with the younger, more tech-savvy generation. Most employees learn with about 10 or 15 minutes of training. Once you train a couple of employees they are normally able to train the rest of your employees for you (probably better than you trained them).

The only negatives I have are the following: 1) You can not run totals for a customer for a set date. If you want to run a customer report for the month of September 2013, the report will give you the total for those customers for everything saved on the iPad. In other words, if you want the totals for a certain period of time, you will need to delete all data outside of the dates you want. This is actually a big negative if you are wanting to run a customer loyalty program. 2) Ambur is great with your wifi. Customers can even download Ambur and place their own order within your wifi. However, I want to give customers the option of ordering from their own home. The only way is to seek out another company to build another app for online orders. I hope to see Ambur come up with an app that allows customers to order from their mobile device from anywhere that would connect to my system outside of my wifi.

Overall Ambur is great and beats any other POS system out there. After using this system for a year and a half, I only have two negatives; that's pretty impressive. Ambur is always updating, and I expect that they will eventually send out a patch to fix the negatives I've come up with.

Note détaillée

Simplicité d'utilisation
Support client

Suzanne V.
Secteur d'activité: Produits alimentaires
Taille de l'entreprise: 13-50 employés
Traduire en français

Better before the buyout

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 05/01/2017
Provenance de l'avis : Capterra

We have used this in a pub setting for 4 years. The pricing structure changed along with the owners about a year ago. It went downhill after that.

Avantages

Robust reporting with historical data. Very customizable.

Inconvénients

Their customer service is awful. Really awful. Don't expect any phone help and the online support doesn't fully read what you write. Overall a total time suck and very frustrating when your sitting with customers and a down POS system:

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 3.0/10

Pervaiz M.
Traduire en français

Publié le 15/06/2011
Provenance de l'avis : SoftwareAdvice

We are a fast-paced Pakistani restaurant located in Williamsville, NY and have been using Ambur since early 2010. We were one of the first testing sites for Ambur and we really glad we took the time to try Ambur. We had been using a Micros terminal before and were glad to make the switch.

Using Ambur is much simpler, especially since most of our waitstaff already own iPhones, which helped us to further reduce our hardware costs. We were surprised to learn that Ambur not only has all the features found in traditional point of sale systems but also allows us to do much more because of the great and flexible wireless functionality.

Overall, we are very happy with Ambur and would recommend it to any restaurant owner looking for an all-in-one solution for managing their restaurant.

Note détaillée

Simplicité d'utilisation
Support client

Victoria C.

Note sans commentaire

Logiciel utilisé Autre pendant 1 à 5 mois
Publié le 18/08/2018
Provenance de l'avis : GetApp

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation

Probabilité de recommander le produit: 8.0/10

Recommandation utilisateur
3,5/10
Basé sur 10 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Ambur - Prix

Ambur - Prix

À partir de
59,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix

Single: One Ambur device - $59/month billed annually

Multi: 2-3 Ambur devices - $99/month billed annually

Unlimited: Unlimited Ambur devices - $149/month billed annually

Single: One Ambur device - $59/month billed annually

Multi: 2-3 Ambur devices - $99/month billed annually

Unlimited: Unlimited Ambur devices - $149/month billed annually

Rapport qualité-prix
1,9/5
Basé sur 10 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Ambur - Fonctionnalités

Ambur - Fonctionnalités

API
Base de données de clients
Base de données de contacts
Champs personnalisables
Enquêtes et feedback
Gestion des calendriers
Gestion des contacts
Importation et exportation de données
Intégration de tiers
Intégration des e-mails
Intégration des médias sociaux
Modèles personnalisables
Notifications automatiques
Paiements électroniques
Rappels
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
3,1/5
Basé sur 10 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Plus d'informations sur Ambur

Plus d'informations sur Ambur

Ambur - Principales fonctionnalités

  • Add, edit, or 86 menu items
  • Assign order types
  • Automatically calculate payroll
  • Business management tools
  • Categorize menu items
  • Custom table layout
  • Detailed reports
  • Front of house management
  • Integrated credit card processing
  • Integrated payment processor
  • Manages reservations and remember guest details
  • Modify orders
  • PCI compliant
  • Permissions based access
  • Secure system
  • Split checks and offer payment methods
  • Staff time-clock
  • Stores data locally without internet connection
  • Take detailed orders

Avantages

  • Servers can manage split checks and offer various payment methods to suit every customer's preferences.

  • Users can assign order types and record regulars' details for quicker and more personalized service.

  • Prevent sending in incorrect orders with Ambur's features for quick modification of an order in just a few taps on the iPad.

  • All of Ambur's detailed reports are shown in real- time, so managers are always kept up-to-date with what's going on in the business.

  • Ambur offers a secure system that keeps sensitive data and payment info safe, so restaurant owners can have peace of mind.

  • Ambur - FAQ

    Ambur - FAQ

    Voici quelques-unes des questions fréquentes sur Ambur.

    Q. Quels sont les types de licence disponibles pour Ambur ?

    Types de licences disponibles pour Ambur :

    À partir de: 59,00 $US/mois

    Type de licence: Abonnement

    Essai gratuit: Disponible

    Single: One Ambur device - $59/month billed annually Multi: 2-3 Ambur devices - $99/month billed annually Unlimited: Unlimited Ambur devices - $149/month billed annually

    Q. Quelles sont les principales fonctionnalités du logiciel Ambur ?

    Fonctionnalités du logiciel Ambur :

    • Add, edit, or 86 menu items
    • Assign order types
    • Automatically calculate payroll
    • Business management tools
    • Categorize menu items
    • Custom table layout
    • Detailed reports
    • Front of house management
    • Integrated credit card processing
    • Integrated payment processor
    • Manages reservations and remember guest details
    • Modify orders
    • PCI compliant
    • Permissions based access
    • Secure system
    • Split checks and offer payment methods
    • Staff time-clock
    • Stores data locally without internet connection
    • Take detailed orders

    Q. Qui utilise Ambur ?

    Utilisateurs habituels du logiciel Ambur :

    Entreprises de taille moyenne, PME

    Q. Dans quelles langues Ambur est-il disponible ?

    Langues dans lesquelles Ambur est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour Ambur ?

    Types de licences disponibles pour Ambur:

    Abonnement

    Q. Ambur prend-il en charge les appareils mobiles ?

    Appareils pris en charge par Ambur :

    iPhone, iPad

    Q. Avec quelles applications Ambur peut-il s'intégrer ?

    Applications s'intégrant à Ambur :

    ShopKeep

    Q. Quelles sont les ressources d'aide disponibles pour Ambur ?

    Ressources d'aide disponibles pour Ambur :

    Support en ligne, Support téléphonique, Base de connaissances, Tutoriels vidéo