Zola Suite

Logiciel de cabinet juridique moderne avec fonctionnalités de pointe.

4,7 /5 (99 avis) Donnez votre avis !

Zola Suite - Présentation

Description du logiciel Zola Suite

Zola Suite est une des plateformes cloud à la pointe de l'industrie, conçues pour offrir une source de vérité unique aux petits cabinets juridiques et à plus de 100 utilisateurs. Gestion robuste des dossiers, du temps, de la facturation et de la comptabilité complète grâce à la gestion brevetée des e-mails et au CRM pour accroître l'efficacité, la délégation et la responsabilité.

Zola Suite est accessible sur n'importe quel appareil (de bureau ou mobile) et dispose d'une messagerie électronique intégrée, d'un calendrier, d'une facturation/gestion du temps légale intégrée (y compris LEDES), d'une comptabilité complète (fiducie et entreprise), d'une gestion des documents, d'une automatisation des documents et d'un portail client sécurisé. Zola dispose également d'applications iOS et Android dédiées, dotées de fonctions intelligentes pour les avocats en déplacement, notamment la numérisation de cartes de visite et de documents. Intégrations avec Office365, GMail, LawPay, Quickbooks (pour ceux qui choisissent de l'utiliser à la place de la comptabilité intégrée de Zola), etc.

Zola Suite - Présentation

Prix

À partir de
59,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Zola Suite - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour Zola Suite : Over 11 different ways to track time
Capture d'écran pour Zola Suite : Over 11 different ways to track time Capture d'écran pour Zola Suite : Dedicated iOS & Android mobile apps Capture d'écran pour Zola Suite : Document automation for form generation Capture d'écran pour Zola Suite : Matter management to track matters from start to finish Capture d'écran pour Zola Suite : The only legal practice management application with intelligent (built-in) email Capture d'écran pour Zola Suite : Organize all of your contacts in one place Capture d'écran pour Zola Suite : Cloud-based document management built for the modern firm Capture d'écran pour Zola Suite : Transform prospects into profits with Zola CRM Capture d'écran pour Zola Suite : Our Zola Signature™ Web Portal ensures that your firm is front and center in every interaction with clients and colleagues Capture d'écran pour Zola Suite : Admin dashboard allows users with administrative permissions to view key business intelligence metrics

Zola Suite - Avis

Zola Suite - Avis

Note globale
4,7
/
5
Excellent
75

Très bien
18

Moyen
3

Médiocre
2

Mauvais
1

Rapport qualité-prix
4,6
Fonctionnalités
4,4
Simplicité d'utilisation
4,7
Support client
4,8
94% des utilisateurs recommandent cette application
Kit C.

Best overall in case management software, but has minor UI annoyances

After using Clio, MyCase, and PracticePanther at various points in my career (and testing CosmoLex and RocketMatters most recently when opening a new firm), none of the CMS programs on the market have come close to ZolaSuite's comprehensive functionality. Having the ability to do not just case management and billing, but complete firm accounting/reconciliation is a godsend. The integrated CRM in the Enterprise Plus tier is fantastic - no need to have an outside CRM that may or may not fully integrate with your CMS. The email feature is the clencher - having an actual, FULL email inbox that syncs with Gsuite email makes keeping case-related correspondence a snap.


Traduire avec Google Translate
Vince P.

Former (long time) Clio User Converting to Zola Suite

I have been a Clio user for approximately 8 years. I have gone to all but two of the cloud conferences. I think it is a good product. However, Zola Suite does three things better (for me- a sole practitioner) and that is: 1. Better email management; 2. Better dashboard for seeing my practice at a glance, and 3- Managing and utilizing Intake forms and Custom matter fields for quick input and access to matter details and using those details to create merge documents. Clio is good, but for me, Zola Suite is better.


Traduire avec Google Translate
Utilisateur vérifié

From TimeMatters to Zola Suite

For over twenty years I have used TimeMatters to run by law firm, for both practice management and for billing. Recently, I switched to Zola Suite and couldn’t be happier with my decision. My main reason for switching, was to move my law firm from a local server to the cloud, and wanted a program that was matter based like TimeMatters, and processed email in the same manner as TimeMatters. ZolaSuite does both exceptionally well. ZolaSuite also helped migrate all of my data over, and worked to make sure everything was perfect. Lastly, the customer support and training has been beyond my expectations, with their quick responses and help. Overall a great product and only I wish I would have made the switch sooner.


Traduire avec Google Translate
Catherine B.

I am sorry to say that this company cannot deliver the product it promised.

I am afraid that I wasted money on this software. It promised a number of very useful features and was easy to use. However, after 6 months, the ability to manage emails was ruined by a bug that prevented me from deleting emails from my Inbox. This makes the software unusable - I cannot have emails piling up in my Inbox. Since the company is unable to correct the problem, I must move on to the different product.


Traduire avec Google Translate
Mandi C.

Takes some getting used to, but overall a good product

I had some difficulty with the onboarding as there was a lot of confusion as to who was doing what, but once we got through that it has been pretty smooth sailing. There are certainly some things I would like to change.


Traduire avec Google Translate
Kit C.
Secteur d'activité: Services juridiques
Taille de l'entreprise: 2-10 employés
Traduire en français

Best overall in case management software, but has minor UI annoyances

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 15/09/2019
Provenance de l'avis : Capterra

After using Clio, MyCase, and PracticePanther at various points in my career (and testing CosmoLex and RocketMatters most recently when opening a new firm), none of the CMS programs on the market have come close to ZolaSuite's comprehensive functionality. Having the ability to do not just case management and billing, but complete firm accounting/reconciliation is a godsend. The integrated CRM in the Enterprise Plus tier is fantastic - no need to have an outside CRM that may or may not fully integrate with your CMS. The email feature is the clencher - having an actual, FULL email inbox that syncs with Gsuite email makes keeping case-related correspondence a snap.

Avantages

Robust program that covers everything from case management to client lead intake to comprehensive firm accounting. Easy to use and navigate for the most part. Integrated CRM and FULL accounting of all operating and trust accounts with triple reconciliation keeps the entire process streamlined and accessible without having to utilize a dozen different programs and hoping nothing falls through the cracks.

Inconvénients

Has minor UI issues that can be annoying, particularly the inability to active a full subscription without going through a multi-step process involving both the sales department and support team at Zola. This should be a "click here, pick your plan, enter your payment method" process with no need to have it "activated" by the company before being able to use it. That being said, there are some additional features that I would love to see Zola add/integrate/improve ASAP (which I am sending to Zola as suggestions for future improvements). If these features were incorporated, ZolaSuite would certainly be a category killer and rapidly take over the entire market, but they are not "dealbreaker" items as far as I'm concerned for overall ratings.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Vince P.
Secteur d'activité: Cabinet d'avocats
Taille de l'entreprise: 2-10 employés
Traduire en français

Former (long time) Clio User Converting to Zola Suite

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 09/12/2019
Provenance de l'avis : Capterra

I have been a Clio user for approximately 8 years. I have gone to all but two of the cloud conferences. I think it is a good product. However, Zola Suite does three things better (for me- a sole practitioner) and that is: 1. Better email management; 2. Better dashboard for seeing my practice at a glance, and 3- Managing and utilizing Intake forms and Custom matter fields for quick input and access to matter details and using those details to create merge documents. Clio is good, but for me, Zola Suite is better.

Avantages

First and foremost is the email system. All emails (both incoming and sent) are easily attached to the file with a click of the mouse. it is also very easy to attach a file document (a Z-doc) to an outgoing email or to download an email attachment directly to the file. Using the Intake forms (both shared and internal) are handy ways to have the quick information (critical dates, expenses, etc) at your fingertips. Finally, the dashboard is what I need to run my practice. It has the incoming emails, the tasks and the calendar. Clio's dashboard is 70% billing statistics. I concede that is useful information, but my home screen should be my day at hand and that is what I get with Zola Suite.

Using the Matter-Specific Custom fields allow me to quickly (almost effortlessly) insert key data into a matter. Those fields are then easily incorporated into merge forms. The process in Clio (where you have to open to the fields and then search for them is time-consuming. (I use a lot of fields and create a lot of merge forms so having the ability to insert the field data quickly and easily is a big plus).

Inconvénients

The inability to connect with services like Zapier. I have a love-hate relationship with Clio and Zapier. I enjoyed linking Google forms and Smartsheet and Clio. I miss having that ability. I am also having challenges utilizing virtual assistants with the system. However, I am getting used to, and preferring using just one system.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Utilisateur vérifié
Secteur d'activité: Services juridiques
Taille de l'entreprise: 2-10 employés
Traduire en français

From TimeMatters to Zola Suite

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 04/06/2020
Provenance de l'avis : Capterra

For over twenty years I have used TimeMatters to run by law firm, for both practice management and for billing. Recently, I switched to Zola Suite and couldn’t be happier with my decision. My main reason for switching, was to move my law firm from a local server to the cloud, and wanted a program that was matter based like TimeMatters, and processed email in the same manner as TimeMatters. ZolaSuite does both exceptionally well. ZolaSuite also helped migrate all of my data over, and worked to make sure everything was perfect. Lastly, the customer support and training has been beyond my expectations, with their quick responses and help. Overall a great product and only I wish I would have made the switch sooner.

Avantages

Access from the Cloud
Easy to Use
iOs App
Great customer support
Easy migration of data from TimeMatters to Zola Suite

Inconvénients

none - I like everything about the software so far

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Catherine B.
Secteur d'activité: Cabinet d'avocats
Taille de l'entreprise: 2-10 employés
Traduire en français

I am sorry to say that this company cannot deliver the product it promised.

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 12/02/2018
Provenance de l'avis : Capterra

I am afraid that I wasted money on this software. It promised a number of very useful features and was easy to use. However, after 6 months, the ability to manage emails was ruined by a bug that prevented me from deleting emails from my Inbox. This makes the software unusable - I cannot have emails piling up in my Inbox. Since the company is unable to correct the problem, I must move on to the different product.

Avantages

The interface is attractive and intuitive. The features would be excellent if they worked. The invoicing system is easy to use, and the program promises a number of useful attributes.

Inconvénients

Unfortunately, this product does not work and the company cannot fix it. While using the software for 6 months, we encountered several glitches. Until recently, we could live with those glitches. However, the software now refuses to delete emails from my Inbox and the company cannot correct this problem. The problem is severe - I cannot have emails piling up in my Inbox forever - and forces me to get rid of the program even though I prepaid for three annual licenses. In addition, the calendar sync with Outlook does not work at all (even though the company claims it syncs with Outlook) and it does not sync contacts with Outlook. The company has been unable to deliver the upgrades and improvements that it promised.

Traduire en français

Réponse de Zola Suite

We're very sorry for the frustrations you've encountered. I'm personally going to see to it that we pull out all stops to address the issues you're encountering.

Fred Cohen, CEO

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 0.0/10

Mandi C.
Secteur d'activité: Cabinet d'avocats
Taille de l'entreprise: Auto-entrepreneur
Traduire en français

Takes some getting used to, but overall a good product

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 26/03/2020
Provenance de l'avis : Capterra

I had some difficulty with the onboarding as there was a lot of confusion as to who was doing what, but once we got through that it has been pretty smooth sailing. There are certainly some things I would like to change.

Avantages

The email integration works with Gmail, not just outlook. It's visually appealing to me too, and the price is reasonable.

Inconvénients

There are too many required fields in time entry and the dashboard is not customizable. Also, sometimes there is a lag in the email integration functions so replying to or saving an email takes longer than it should.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 5.0/10

Recommandation utilisateur
9,4/10
Basé sur 99 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Zola Suite - Prix

Zola Suite - Prix

À partir de
59,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,6/5
Basé sur 99 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Zola Suite - Fonctionnalités

Zola Suite - Fonctionnalités

API
Facturation
Fonctionnalité de recherche
Gestion des calendriers
Gestion des cas
Gestion des clients
Gestion des contacts
Gestion des documents
Gestion des factures
Gestion des flux de travail
Gestion des tâches
Intégration de tiers
Notifications automatiques
Outils de collaboration
Portail client
Rappels
Rapports et statistiques
Stockage de documents
Suivi des frais
Tableau de bord d'activités
Fonctionnalités
4,4/5
Basé sur 99 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Zola Suite - FAQ

Zola Suite - FAQ

Voici quelques-unes des questions fréquentes sur Zola Suite.

Q. Quels sont les types de licence disponibles pour Zola Suite ?

Types de licences disponibles pour Zola Suite :

À partir de: 59,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Zola Suite ?

Nous n'avons pas d'informations sur les fonctionnalités de Zola Suite.

Q. Qui utilise Zola Suite ?

Utilisateurs habituels du logiciel Zola Suite :

Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues Zola Suite est-il disponible ?

Langues dans lesquelles Zola Suite est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Zola Suite ?

Types de licences disponibles pour Zola Suite:

Abonnement

Q. Zola Suite prend-il en charge les appareils mobiles ?

Appareils pris en charge par Zola Suite :

Android, iPhone, iPad

Q. Avec quelles applications Zola Suite peut-il s'intégrer ?

Applications s'intégrant à Zola Suite :

Box, Dropbox Business, Google Drive, LawPay, Microsoft 365, Microsoft Outlook, Microsoft Word, NetDocuments, NetDocuments, QuickBooks Online

Q. Quelles sont les ressources d'aide disponibles pour Zola Suite ?

Ressources d'aide disponibles pour Zola Suite :

FAQ, Support en ligne, Tutoriels vidéo, Support téléphonique, Base de connaissances