WebRezPro
En savoir plus sur WebRezPro
WebRezPro est un système de gestion de propriété basé sur le web conçu pour les hôtels indépendants, les chaines d'hôtels, les auberges, les campings et les locations de vacances, qui offre un système de réservation en ligne et de multiples intégrations et partenariats avec des tiers.
Le système de réservation en ligne intégré de WebRezPro permet aux utilisateurs de proposer des tarifs spéciaux pour les agents de voyages, les entreprises ou les clients privilégiés, et de faire des réservations de chambres de dernière minute. Il permet de créer également des paquets de réservation qui comprennent la chambre, les excursions ou les activités. Des tarifs réduits peuvent également être offerts à des groupes tels que les personnes âgées, les membres du club automobile et plus encore. Les intégrations avec FlipKey, InnLink, SynXis, Genares et autres permettent une interface bidirectionnelle entre WebRezPro et le système de distribution global (GDS), ainsi que des liens à Booking.com et Expedia QuickConnect.
WebRezPro peut être utilisé pour réserver des blocs de chambres pour des groupes, des événements spéciaux ou des voyagistes, avec des tarifs spéciaux appliqués et la possibilité de définir des délai d'expiration des allocations inutilisées. Les frais pour les réservations de groupe peuvent être affectés à des factures principales ou individuelles, et les paiements peuvent être appliqués à la réservation de groupe ou aux réservations individuelles. Les réservations horaires peuvent également être activées, ce qui permet d'associer plusieurs réservations à une seule chambre, telle qu'une salle de conférence, pour une journée unique.
WebRezPro peut également être utilisé dans les auberges, les locations de vacances et les terrains de camping, avec des types d'unités personnalisables pour les terrains de camping, y compris les cabines, les sites de camping, les chambres privées et les dortoirs dans les auberges, avec la possibilité d'indiquer des chambres pour garçons, filles ou mixte, et l'enregistrement par signature électronique et les fonctions de paiement du propriétaire pour les locations de vacances.
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Avis
Vous avez déjà WebRezPro ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Top notch group with excellent customer service and responsive tech support.
Publié le 19/07/2018
Avantages
We are really happy so far with not only the system itself but the tech support group is really nice and very responsive. Most importantly it is really cool being able to have an option of growth and flexibility to perfect with programers. It is really this option that makes this a system worth the continued investment.
Inconvénients
We really like the system but a few items we have been working with them on is to streamline the check-in/out process in order to speed up and improve the guest experience.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Property Management the Easy Way!
Publié le 28/05/2020
One of the biggest solutions that Web Rez Pro has provided is an accuracy of transaction history so...
One of the biggest solutions that Web Rez Pro has provided is an accuracy of transaction history so that we can see when a reservation is altered who the person was, the date and the details of what was changed. This is especially fantastic when we have guests calling to book over the phone and we can see in real time the activity. It's also really nice to have such an easy ‘modification’ of a transaction should there be a change or need to adjust any of the pricing or taxes based on actuals, especially since we are in Mexico and have to convert our Pesos transactions based on the daily exchange rate, which is frequently different from the time of the quote or the first payment to the second payment.
Honestly, the support is so far above standards it's amazing and no other platform provides the quality of service that is direct. It's so nice to not be fielded through a call center and waste time trying to get responses or assistance!! Live representatives that are experts allow us the freedom to do our job and focus on the face to face hospitality for our clients. I feel like we know the staff and they are quick to answer in great detail any questions or doubts and as a ‘dinosaur of technology’ that is priceless!!
Avantages
As a small business owner, we have found the integration, training and support such an extremely important value that Web Rez Pro has provided to our company. When we first started we were so thrilled to have a fantastic calendar to utilize and see our occupancy in a snapshot view.
Then we quickly realized that the customized reports were a huge time saver for our staff. We have used 6 other programs and this is by far the easiest to use, train your staff and the implementation from booking a reservation through the housekeeping department and maintenance.
The implementation was so easy that we had 6 people trained within the first day!
The automated emails are an amazing time saver as well!
Thank you!!
Inconvénients
I can’t say that there is a true negative; however, we are in Mexico and the only ‘wish’ I have is if we could have dual currency so that we could utilize the accounting features that are provided. My second wish is if we could track customer reviews more easily and keep as part of our history on our website which would be most valuable.
Pourquoi choisir WebRezPro
We wanted more control over the details of transactions as we have a clientele that spans over 23 years in our boutique market and we wanted a more personalized platform with which to work from. Additionally, the other platforms did not allow us to customize our units as individual Condo's, Villas & Penthouses which we needed and the others more more 'Room Reservation' as in a typical hotel establishment and we are more unique.Logiciel antérieur
LodgifyPourquoi passer à WebRezPro
We researched over 15 companies and the value and service was an enormous benefit; along with the and flexible cost per room that Web Rez Pro provided was an enormous savings compared to other companies for the same services!- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
WRP Feedback
Publié le 27/01/2024
Overall it is a good experience. I wish the above items were easier/smoother.
Overall it is a good experience. I wish the above items were easier/smoother.
Avantages
The customer service is fantastic! Always friendly and willing to help.
Inconvénients
The booking calendar and limited integration options.
Réponse de World Web Technologies
Hi Tony, thank you for sharing your thoughts on WebRezPro and for the kind words regarding our product support team. We're excited to let you know that an updated version of WebRezPro is on the horizon, featuring an enhanced booking calendar, and booking engine, among several other innovative features! Given WebRezPro's extensive network of over 130 software partners, we are confident in our ability to cater to your unique requirements. If you're in search of a particular integration, don't hesitate to get in touch with your account executive.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Rushmore Express Loves WebRezPro
Publié le 12/06/2019
We really do love WebRezPro and would highly recommend them. they have worked with us on the...
We really do love WebRezPro and would highly recommend them. they have worked with us on the problems we've had. WebRezPro really works for us.
Avantages
e looked at a few different options before selecting WebRezPro. WebRezPro does a great job at building a PMS that combines functionality with a user friendly UI. The web based system is genius in that it gives us the ability to stay up to date and manage our property on the go. This has saved us numerous times.
But WebRezPro also has a number of great features it includes. it comes with a customizable booking engine which is huge for smaller properties like ourself. It comes with a POS built in. There are so many features it really is a great program. There are some cons but there minor to the pros.
Inconvénients
Housekeeping app and maintenance app are a bit difficult to use. The housekeeping app we struggle with multiple users updating the system and overriding each others updates. great idea love the feature but still haven't been able to get it to work properly.
Maintenance app is good but if it was a separate app like the housekeeping app it would work better and be more functional. currently we are using the maintenance feature to block rooms and Wunderlist as our maintenance management app.
loading payments from a OTA is particularly difficult. We receive large checks tied to reservations but it takes forever to input because of how the payment system is implemented.
Same with changing a room. in order to check someone out early I have to first change the dates of their stay then I can check them out.
adding a space to move reservations around would be helpful. We have to have a room type in our system just for moving reservations around.
I do have suggestions from my staff on how to make these features work better. They would love to use them more. and despite these things we love the program.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
WebRezPro PMS Review
Publié le 06/03/2020
Before WebRezPro we were a mess. We used another reservation software company that was a big let...
Before WebRezPro we were a mess. We used another reservation software company that was a big let down for us. What I mentioned about everything I liked most about WebRezPro was everything we didn't have with our former reservation software company. And the biggest and most crucial piece of WebRezPro that makes me push this company to others in the travel industry, is the customer support. I have never called for support (during working hours of course) and had no one answer. You all rock! From [SENSITIVE CONTENT HIDDEN] (our sales consultant) to [SENSITIVE CONTENT HIDDEN] (my implementation coach), and support staff team members like [SENSITIVE CONTENT HIDDEN]...you make my life so much easier!!
Avantages
I love everything about the software! It is so user-friendly that even this "old school" lady can use it. The first part for me was making the reservations online and off. It is desk-clerk friendly and traveler-friendly which ultimately makes it easier for my staff and customers. The second part has to be the email set-up for constant communication with my travelers. And the third, but not the last nor least, would be the integration of OTAs. All of this makes my life so much easier, and I finally sleep through the night without worry about my properties!
Inconvénients
The only thing would be the integration with HomeAway, but I can do without for what I am getting upfront with your system.
WebRezPro - FAQ
Voici quelques-unes des questions fréquentes sur WebRezPro.Q. Quels sont les types de licence disponibles pour WebRezPro ?
Types de licences disponibles pour WebRezPro :
- Version d’essai gratuite : Non disponible
Q. Qui utilise WebRezPro ?
Utilisateurs habituels du logiciel WebRezPro :
Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues WebRezPro est-il disponible ?
Langues dans lesquelles WebRezPro est disponible :
anglais
Q. WebRezPro prend-il en charge les appareils mobiles ?
Appareils pris en charge par WebRezPro :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications WebRezPro peut-il s'intégrer ?
Applications s'intégrant à WebRezPro :
ALICE, Aireus, Akia, Avaya Experience Platform, Birdeye, Book4Time, BookingPal, Braintree, Breezeway, Canary, Constant Contact, Duve, GuestCentric, Heartland Payments+, Heartland Restaurant, HelloShift, HiJiffy, Hotelitix, Inntopia Commerce, Intello, Ivy Experience Suite, Kipsu, Lightspeed, Lightspeed Golf, Lightspeed Retail, Lynx, M3, M3 solutions, MRI Software, Maitre'D, MiContact Center Business, NAVIS Suite, Novera, Nuvola, OpenKey Front Desk, Operto Teams, Ordyx, PAR PixelPoint POS, PayPal, PixelPoint, Preferred Patron Loyalty, Pricepoint, QuickBooks Online, QuickBooks Online Advanced, Revinate, SALTO KS, Sage Intacct, Salesforce Sales Cloud, SiteMinder, Slice, Stripe, Track Vacation Rental PMS, Tripleseat, Twilio, Voila, Vrbo, Whistle Messaging, Worldline, Xero, Zenya, authorize.net, toast CRM
Q. Quelles sont les ressources d'aide disponibles pour WebRezPro ?
Ressources d'aide disponibles pour WebRezPro :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour WebRezPro.
