---
description: Capsule : qu'en pensent les utilisateurs ? Lisez les avis sur Capsule, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Capsule - Prix, tarif, abonnement et avis | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/230/crm/software) > [Capsule](/software/10397/capsule-crm)

# Capsule

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> Capsule est le CRM en ligne simple et intelligent. Permet de renforcer les relations avec les clients, de stimuler les ventes, de gagner du temps, d'être mieux organisé et de collaborer.
> 
> Verdict: Rated **4.5/5** by 167 users. Top-rated for **Probabilité de recommander le produit**.

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## Quick Stats & Ratings

| Metric | Notation | Detail |
| **Note globale** | **4.5/5** | 167 Avis |
| Simplicité d’utilisation | 4.6/5 | Based on overall reviews |
| Support client | 4.5/5 | Based on overall reviews |
| Rapport qualité-prix | 4.6/5 | Based on overall reviews |
|  Fonctionnalités | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Zestia
- **Pays**: Manchester, R.-U.
- **Founded**: 2009

## Commercial Context

- **Prix à partir de**: 15,00 €
- **Type de licence**:  (Free version available) (pendant l'essai gratuit)
- **Target Audience**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
- **Deployment & Platforms**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, espagnol, français, portugais, portugais brésilien
- **Available Countries**: Afrique du Sud, Allemagne, Argentine, Australie, Autriche, Belgique, Bolivie, Brésil, Canada, Chili, Chine, Colombie, Croatie, Danemark, Espagne, Estonie, Finlande, France, Grèce, Inde and 25 more

##  Fonctionnalités

- API
- Accès mobile
- Actions découlant d'un événement
- Alertes/Notifications
- Analyse de l'évolution des ventes
- Analyse prédictive
- Analyse visuelle
- Application mobile
- Automatisation des processus et flux de travail
- Automatisation des processus métiers
- Automatisation du marketing
- Autorisations basées sur les rôles
- Base de données de clients
- Base de données de contacts
- Budgétisation et prévision
- CRM
- CRM Integration
- Champs personnalisables
- Configuration des workflows
- Contrôle des processus métiers

## Integrations (104 total)

- ActiveCampaign
- Acuity Scheduling
- Aircall
- Akita
- Asana
- Basecamp
- Benchmark Email
- Better Proposals
- BigCommerce
- CANDDi
- CallFire
- CallRail
- Callbell
- Chargebee
- Cin7 Core

... and 89 more integrations

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Chat

## Category

- [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software)

## Catégories connexes

- [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software)
- [Logiciels de workflow](https://www.getapp.fr/directory/566/business-workflow/software)
- [Logiciels d'email marketing](https://www.getapp.fr/directory/307/email-marketing/software)
- [Outils de gestion de projets](https://www.getapp.fr/directory/332/project-management/software)
- [Outils de gestion des tâches](https://www.getapp.fr/directory/570/task-management/software)

##  Logiciels similaires

1. [Salesforce Sales Cloud](https://www.getapp.fr/software/90378/salesforce) — 4.4/5 (18760 reviews)
2. [HubSpot CRM](https://www.getapp.fr/software/102533/hubspot-crm) — 4.5/5 (4444 reviews)
3. [Zoho CRM](https://www.getapp.fr/software/9908/zoho-crm) — 4.3/5 (6958 reviews)
4. [Bigin by Zoho CRM](https://www.getapp.fr/software/142099/bigin-by-zoho-crm) — 4.7/5 (715 reviews)
5. [Dynamics 365](https://www.getapp.fr/software/90844/dynamics-365) — 4.4/5 (5804 reviews)

## Avis

### "One of the applications I run my business on" — 5.0/5

> **Jeff** | *21 juillet 2022* | Impression | Recommendation rating: 10.0/10
> 
> **Avantages**: I like how you can have separate contacts, organizations, and opportunities but that you can connect them all. Unlike some contact management tools, this gives you a ton of flexibility in tracking interactions and todos.
> 
> **Inconvénients**: I wish there were a way to attach the same individual to multiple organizations. There is a workaround by embedding a URL in the info for each entity, but it would be nice to be able to see an individual and separate out the different communications based on the organization they are involved with.
> 
> This is one of three applications that I am in daily. I couldn’t have grown my business without it.

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### "Capsule is great\!" — 5.0/5

> **Barry** | *4 août 2020* | Comptabilité | Recommendation rating: 9.0/10
> 
> **Avantages**: It's intuitiveness is certainly my biggest positive. To be able to get the system up and running quickly and efficiently is a massive plus point. It keeps me focussed on what I need to do daily and it has yielded results.
> 
> **Inconvénients**: If I'm being picky I would like the ability to turn some features off. For example I don't use cases so I'd prefer if it just wans't there but it's a minor point.
> 
> It's been a joy. Deployed super quick and was working pretty much out the box. It's not bloated like other CRM's with loads of unnecessary fields and functionality that most people dont use anyway.

-----

### "Simple but limited CRM" — 3.0/5

> **Utilisateur vérifié** | *9 juillet 2023* | Conseil en gestion | Recommendation rating: 3.0/10
> 
> **Avantages**: It is quite easy to use and get up to speed with the core functionality of the CRM (e.g., adding new contacts, recording activities, etc.)
> 
> **Inconvénients**: The functionality is limited, which meant that for most use cases we used some kind of a work around to make it work for consulting.
> 
> Was the first standalone CRM system we used, but due to fairly basic functionality we decided to keep it as a back up and switch to a different primary system (which has turned out to be better but still a bit lacking for the needs of a small consultancy)

-----

### "Pretty good." — 5.0/5

> **Ilia** | *10 février 2021* | Services et technologies de l'information | Recommendation rating: 10.0/10
> 
> **Avantages**: What initially attracted us to this CRM was its cost effectiveness. I was impressed by how easy it was to deploy and run. The mobile app was pretty solid, easy to use and probably better or on par with some of the other (more expensive) CRM apps I've used. ~Capsule also had a decent project management function.
> 
> **Inconvénients**: I think we had some trouble when trying to connect to Mail Chimp. From memory it took a long time to get it right.
> 
> Overall experience was positive. It's a solution that I recommend to people.

-----

### "Bang-for-buck the best CRM for Xero" — 4.0/5

> **Reuben** | *26 avril 2017* | Services et technologies de l'information | Recommendation rating: 8.0/10
> 
> **Avantages**: Capsule does everything a CRM should:&#13;&#10;- All of your organisation and contact information in one place&#13;&#10;- Heaps of available integrations including MailChimp and Xero&#13;&#10;- Mobile app for capturing new leads&#13;&#10;- Customisable opportunity management&#13;&#10;- Customisable case (ticket) management&#13;&#10;- Email integration makes tracking email correspondence easy&#13;&#10;- Custom fields allow you to update your
> 
> **Inconvénients**: Capsule has several weaknesses you should be aware of:&#13;&#10;- The opportunity management is customisable but fairly basic. Its great if you currently have no visibility of your pipeline, stages, value, probability or timeframes. There are apps out there that do these features better but not with all the other great stuff Capsule can do at the same price point.&#13;&#10;- Capsule is not a marketing automation tool but will help with your marketing&#13;&#10;- Capsule is not a sales pipeline tool but will improve your pipeline visibility&#13;&#10;- Capsule is not an email client&#13;&#10;- Capsule is not your accounts receivable management tool but will improve your collections

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## Links

- [View on GetApp](https://www.getapp.fr/software/10397/capsule-crm)

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| Locale | URL |
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| de-AT | <https://www.getapp.at/software/10397/capsule-crm> |
| en | <https://www.getapp.com/customer-management-software/a/capsule-crm/> |
| en-AE | <https://www.getapp.ae/software/10397/capsule-crm> |
| en-AU | <https://www.getapp.com.au/software/10397/capsule-crm> |
| en-CA | <https://www.getapp.ca/software/10397/capsule-crm> |
| en-GB | <https://www.getapp.co.uk/software/10397/capsule-crm> |
| en-IE | <https://www.getapp.ie/software/10397/capsule-crm> |
| en-NZ | <https://www.getapp.co.nz/software/10397/capsule-crm> |
| en-SG | <https://www.getapp.sg/software/10397/capsule-crm> |
| en-ZA | <https://www.getapp.za.com/software/10397/capsule-crm> |
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| es-MX | <https://www.getapp.com.mx/software/10397/capsule-crm> |
| fr | <https://www.getapp.fr/software/10397/capsule-crm> |
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| nl-BE | <https://www.getapp.be/software/10397/capsule-crm> |
| pt | <https://www.getapp.com.br/software/10397/capsule-crm> |
| pt-PT | <https://www.getapp.pt/software/10397/capsule-crm> |

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