Maintenance Connection

Maintenance Connection

Gestion de la maintenance pour les PME et les grandes organisations

4.5/5 (282 avis)

Maintenance Connection - Présentation

Maintenance Connection propose un logiciel de gestion de maintenance assistée par ordinateur (GMAO) aux entreprises de toutes tailles, partout dans le monde. La solution prend en charge divers secteurs, notamment l'énergie, la manufacture, les soins de santé, la gestion des infrastructures, les administrations publiques, les loisirs, les mines et les transports.

Maintenance Connection aide à la gestion des ressources et des inventaires, au suivi des commandes, à la maintenance préventive et à l'infogérance. Les utilisateurs peuvent mettre en forme une hiérarchie des ressources, y compris l'emplacement de celles-ci au sein d'une organisation. Avec le module de maintenance préventive, les utilisateurs peuvent générer automatiquement des programmes de maintenance avec des fréquences variées. Le logiciel peut être intégré à d'autres systèmes tels que l'ERP, les systèmes de localisation en temps réel, les finances, le suivi du temps, etc.

Maintenance Connection prend en charge de 10 à 10 000 utilisateurs, en proposant trois modèles d'achat : cloud, cloud hybride et sur site. Les solutions sont accessibles à distance via un navigateur web ou une application mobile. Le logiciel est livré avec une architecture de 7 niveaux de sécurité et des modules.

Prix

À partir de
$199/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Canada, Inde, Afrique et Moyen-Orient, Royaume-Uni, États-Unis

Langues

anglais

Maintenance Connection - Avis

Note globale
4.5/5
95% d'avis positifs
169
Excellent
100
Très bien
9
Moyen
3
Médiocre
1
Horrible
Traduire avec Google Translate

Benefits of using Maintenance Connection

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 07/11/2018
Provenance de l'avis : Capterra

We are using the desktop version to plan and analyse our PM strategy and work orders. The trades staff on the floor use the mobile version which will run on most tablets via a standard browser at all our plants to record all breakdowns of assets which is then analysed each month to identify reoccuring faults or assets that are regularly failing. A strategy is then put in place to eliminate the root cause of the issue.
The trades staff can also access asset information via the tablet (such as manuals, procedures) that are directly linked to the asset or the work order.
We are now seeing huge gains in efficiencies in the inventory section of our business due to the automatic reorder functionality for inventory as the trades staff directly book out parts used. once a work order is entered on the tablet, the trades staff can look up parts that are used on that asset and see how many of those parts are in stock and the location of the bin in the store .

Avantages

The ease of use in the configuration of MC is far better than what I experienced with different vendor.
Most user options are a setting that the local administrator can change via a tick box option.
The in built reporting and dashboard suite are very easy to pick up and customise reports and dashboards to your companies individual needs

Inconvénients

The only problem I have found with the software is now that we are starting to use more features of the program at a higher level we are finding small bugs. These bugs don't affect the basic functionality and the support staff are brilliant in identifying the issues and passing the issues on to the developers to develop a fix.

Réponse de Maintenance Connection

David,

Thank you so much for your detailed feedback! We're thrilled to hear that you love the automatic parts reordering feature! Thank you for being a Maintenance Connection customer.

All the best,

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Traduire avec Google Translate

Maintenance Connection used by local government

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 22/02/2017
Provenance de l'avis : Capterra

The County of Santa Barbara has been using the software for approximately 5 years. We use it for all our work orders. The navigation is good. We use it for preventive maintenance.
The software can do a lot more than we need.
The reporting is just "OK". This is the area they can improve on.
A great feature is, we store all our building blue prints in the software and we are starting to put in service manuals. This way the maintenance staff can see the prints and the manuals when he gets a work order on his smart phone.

The initial installation of the software was the fastest I have ever seen just a few hours for the webservers and sql server.
Putting the data in the software takes years and we will be inputting more data every year.

The navigation tree is great,,,, like windows explorer,,, easy to move around in the software, things are easy to find.

Good software product.

Avantages

Ease of navigations , ability to upload prints, manuals and pictures.

Inconvénients

Reporting is not easy

Réponse de Maintenance Connection

Hello Roy,
Thank you for taking the time to give a thorough review of your experience using Maintenance Connection CMMS. We pride ourselves on successful implementation for all customers and are glad to hear your installation experience was smooth and fast. Additionally, it¿s great to hear that you find our navigation to be simple and easy to find what you¿re looking for. Our Customer Success team will reach out to you directly to understand your needs and feedback regarding reporting, and to share with you the reporting enhancements we have planned. Thank you again for your positive feedback, we always love to hear what customers think!

-Carissa

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Traduire avec Google Translate

MC Review by EOG Resources

Publié le 03/08/2011
Provenance de l'avis : Capterra

I will recommend MC to anyone. There's so much that you can do with this program, it amazes me that I find something new each week. We track: Asset Moves, Calculate Usage Fees for Equipment, Track Run Hours, PM Schedule, Labor Records, plus many more. We have spent more money than expected in custom work, but support has worked well with getting everything needed, minimized the cost and/or came up with better solutions. The support team, especially who I deal with on a regular basis, throwing new ideas at (Arlene, Randy and Dan), are all extremely helpful. MC tracks more than what we originally planned for, maintains a good schedule, and will soon be company wide here at EOG. Different divisions all over the US with EOG have heard so much about how it's helped the South, that I've been getting phone calls and emails asking, How does it work? What do we need to do? Do you think it will help? etc... Definitely has been well worth the money spent and has saved us a lot of money in return.

Avantages

Maintenance Connection (MC), has definitely helped us keep track of our equipment in the field. Our maintenance records are much easier to get to and review. We are able to diagnose and stop prevent future crashes based off the history reports. We have minimzed our spreadsheet use. I myself have stop using over 15 spreadsheets. We've been able to export our reports and link to a small access database to run numbers for accounting. This normally took everyone 1-2 weeks and now MC has allowed us to cut our time back to 1 day. Our company has to deal with State Regulations for Emissions/Greenhouse Gas. We've been able to implement so many flags to make sure we stay on top of our testing, run hours and our facility emissions. MC has been very flexible on what we can add, change and customize to fit our needs.

Inconvénients

Based on how MC was initially set up, we've had to make quit a few customizations to the program to fit our needs. We have several more projects in works now. The program is set up to do what we want, but the way our company is set up, we have to take different steps to get to that end result. In the end, it cost a little more for each customization. I would definitely like to see, in the future, an easier way to keep the overall history in an upgrade would be nice, to fit our needs better when we have Assets and Parent Locations they change often.

Note détaillée

Simplicité d'utilisation
Support client

Traduire avec Google Translate

MC is robust if you know it & have the time, else it is a basic tool for your shop to manage itself.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 17/07/2017
Provenance de l'avis : Capterra

Avantages

The potential behind this software is impressive. One of our facilities have been using M/C for years and the manager uses this as his one stop shop for everything he works on... from the largest capital projects (complete project management) to the simplest PO order. Managing our inventory, parts, equipment and labor - so much information is available via reporting and historically; it truly makes a difference when evaluating products, requests, resources or incidents. Bottom line, the success of this software, it is about how much time, energy and effort you want to put forth and how much support you have from your up line.

Inconvénients

Support. Routing calls to support or relying on support response can be frustrating. They have some amazing and brilliant people within the support group, please realize that - but getting to them or navigating through the phone system to leave a message is aggravating. More, it is irksome that if I do talk with someone they ask me if I looked on their help page first. Sometimes, that is not enough and I should not be shamed because they are being called.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Traduire avec Google Translate

Maintenance Connection is by far the top of line in support, functionality, ease of use, and overall facilities management.

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 07/10/2016
Provenance de l'avis : SoftwareAdvice

As the software analyst for Facilities and Services, my first task was to upgrade the current system to a web version. The upgrade went fairly well until we moved to paperless, which included ipads for technicians. We found many limitations that were put on the software and I was forced to make work arounds in order to operate. After a year of frustration and complaints not only by our department but, by users putting in requests, I was given the task of researching other software vendors. We looked at many of the top ten facilities management software packages. Some vendors even came on campus to demo their product. The minute we looked at maintenance connection, we were sold. Here are some of the key points that we found different about maintenance connection. First thing that caught my attention was the fact that there are demo's and how to's on you tube. They are out there for everyone to see. It's not a secret. This told me they are open and not one of those companies that wants you to pay them just to show you functionality. The next selling point was the fact that the requestor can put in a request from any device. They can log into the requestor on their cell phone, ipad, chrome book.... There is not extra module to buy for that. Once I found these items, I set up a demo with them. The person that did the demo was amazing. He wasn't just a salesman, he knew the software and could answer questions about it. This is something I had never seen before. When he demo'd the calendar function (you can assign techs on a calendar), the maintenance manager got very excited. When he showed how easy it was to change a field name just by right clicking on it. I shed a tear. I couldn't help it. I was in front of all my coworkers and didn't want to show emotion but, I was overwhelmed by just how easy everything is. This software is a system admin dream. Six of us went to the user conference this week and all six of us came back with very happy faces and so much excitement. I could go on and on about how wonderful this software is. If you have struggled with your facilities management software, just look up maintenance connection on you tube. If that doesn't convince you, let them demo the software for you. You will be truly amazed!!!!!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Maintenance Connection - Prix

À partir de
$199/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Maintenance Connection - Fonctionnalités

  • API
  • Contrôle d'accès
  • Données en temps réel
  • Gestion de la conformité
  • Gestion des stocks
  • Monitoring
  • Notifications automatiques
  • Rapports et statistiques
  • Rapports personnalisables
  • Suivi de l'inventaire
  • Tableau de bord d'activités

  • Audit
  • Champs personnalisables
  • Gestion des factures
  • Gestion des flux de travail
  • Importation et exportation de données
  • Intégration de tiers
  • Piste d'audit
  • Stockage de documents
  • Suivi des activités

Maintenance Connection - FAQ

Voici quelques-unes des questions fréquentes sur Maintenance Connection.

Q. Quels sont les types de licence disponibles pour Maintenance Connection ?

Types de licences disponibles pour Maintenance Connection :

À partir de: $199/mois

Type de licence: Abonnement

version d'essai gratuite: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Maintenance Connection ?

Nous n'avons pas d'informations sur les fonctionnalités de Maintenance Connection.

Q. Qui utilise Maintenance Connection ?

Utilisateurs habituels du logiciel Maintenance Connection :

Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues Maintenance Connection est-il disponible ?

Langues dans lesquelles Maintenance Connection est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Maintenance Connection ?

Types de licences disponibles pour Maintenance Connection:

Abonnement

Q. Maintenance Connection prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Maintenance Connection.

Q. Avec quelles applications Maintenance Connection peut-il s'intégrer ?

Nous n'avons pas d'informations sur les intégrations offertes par Maintenance Connection.

Q. Quelles sont les ressources d'aide disponibles pour Maintenance Connection ?

Ressources d'aide disponibles pour Maintenance Connection :

FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique