--- description: Smartsheet : qu'en pensent les utilisateurs ? Lisez les avis sur Smartsheet, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Smartsheet - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Outils de gestion de projets](/directory/332/project-management/software) > [Smartsheet](/software/10391/smartsheet) # Smartsheet Canonical: https://www.getapp.fr/software/10391/smartsheet Page : 1/142\ Suivant: [Page suivante](https://www.getapp.fr/software/10391/smartsheet?page=2) > Smartsheet est une plateforme d'exécution du travail en ligne qui permet aux organisations de planifier, suivre, automatiser et rendre compte du travail. Plus de 80 000 marques comptent sur Smartsheet pour la gestion de projet et la gestion du travail grâce à son interface conviviale, ses diagrammes de Gantt en temps réel, ses tableaux de bord et ses fonctionnalités d'automatisation du travail. > > Conclusion : 3507 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Smartsheet - Principaux avantages Améliorez la sécurité des données grâce à une prise en charge d’audits détaillés, du chiffrement des données et de la redondance des centres de données multi-utilisateurs. Spécifiez les domaines avec lesquels les utilisateurs peuvent partager des informations en dehors de l’entreprise. Spécifiquement conçu pour prendre en charge les scénarios d’intégration des entreprises, Smartsheet offre une API REST pour un accès programmatique à vos données. Améliorez la productivité grâce à un accès mobile. Les utilisateurs disposent d’un accès 24 h/24 et 7 j/7 aux données en temps réel. Faites le suivi des tâches journalières, établissez des listes de tâches par équipe, gérez le calendrier des vacances de votre personnel. Gérez des projets collaboratifs avec des diagrammes de Gantt, un affichage du calendrier ou d’une feuille. Envoyez des demandes de mise à jour permettant des modifications directement dans vos feuilles. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 3507 Avis | | Simplicité d’utilisation | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Smartsheet - **Pays**: Denver, É.-U. - **Entreprise fondée en**: 2012 ## Contexte commercial - **Prix à partir de**: 12,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Prix**: La version Smartsheet standard est disponible à partir de 12€ par utilisateur et par mois. Facturation tous les ans. D'autres versions avec plus de fonctionnalités sont également disponibles. - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français, italien, portugais, russe - **Pays disponibles**: Afrique du Sud, Allemagne, Australie, Autriche, Belgique, Canada, Chine, Danemark, Espagne, Finlande, France, Inde, Irlande, Italie, Japon, Luxembourg, Mexique, Norvège, Nouvelle-Zélande, Pays-Bas et 6 de plus ## Fonctionnalités - API - Accès et contrôle à distance - Accès mobile - Affichage de page unique - Alertes/Notifications - Analyse des campagnes - Analytique - Aperçu de Gantt/du calendrier - Application mobile - Authentification unique - Automatisation des formulaires - Automatisation des processus métiers - Autorisations basées sur les rôles - Base de données de contacts - Brainstorming - Budget Tracking - Budgétisation et prévision - CRM - Calendrier de marketing - Calendrier des événements ## Intégrations (71 au total) - 123FormBuilder - Acumatica Cloud ERP - Adobe Creative Cloud - Amazon Q - AppSheet - Azuqua - Backupify - Bitium - Box - Cronos - Docusign - Domo - Dropbox Business - Easy Insight - Egnyte ... et 56 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Outils de gestion de projets](https://www.getapp.fr/directory/332/project-management/software) ## Catégories connexes - [Outils de gestion de projets](https://www.getapp.fr/directory/332/project-management/software) - [Outils de gestion des tâches](https://www.getapp.fr/directory/570/task-management/software) - [Logiciels de gestion de construction](https://www.getapp.fr/directory/28/construction-management/software) - [Logiciels pour agences de communication](https://www.getapp.fr/directory/299/advertising/software) - [Logiciels de PSA (Professional Services Automation)](https://www.getapp.fr/directory/331/professional-services-automation/software) ## Logiciels similaires 1. 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[Trello](https://www.getapp.fr/software/90700/trello) — 4.5/5 (23530 reviews) ## Avis ### "Solid Application and much better than Excel" — 4.0/5 > **Danny** | *17 octobre 2024* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: It's feature-rich, especially with the automation capabilities that are baked in. > > **Inconvénients**: As with all software, there is a learning curve, but once you get over that, it is a solid application that can solve many types of projects and processes. > > I worked with a few other applications like Quip, Airtable, and excel, but Smarsheets has a comprehensive capability to address several use cases. I used to automate invoice approval, project intakes, and project management, and they have reduced resourcing and effort. ----- ### "Smartsheet Review" — 5.0/5 > **Jack** | *26 mars 2026* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: Project tracking and team collaboration run smoothly, which helps maintain clear visibility over priorities. > > **Inconvénients**: On more complex projects, some limitations appear in terms of customisation. The tool can also become visually heavy when there is a lot of data. > > Smartsheet is a good tool for organising projects and tracking the progress of different initiatives. ----- ### "Great platform when it works, but it has not worked correctly for the better part of a year now." — 3.0/5 > **Daniel** | *8 janvier 2026* | Machines | Taux de recommandation : 2.0/10 > > **Avantages**: Very capable platform that has great tools for automation and reporting. Able to handle small projects through enterprise initiatives > > **Inconvénients**: The new licensing model greatly reduces the value of the product. You used to be able to have as many people from outside the organization have access to keep in alignment, but this has shifted in the last year. You either pay for more seats, or accept the reduced functionality. Support platform is now AI first, accuracy last. When opening a ticket, you are prompted to use AI to create the ticket. Cool, I guess but you could spend time trying to get the AI to be correct(slow), or just accept what it outputs and add information to the ticket directly(faster). Calling for technical support is an exercise in frustration, after an hour on hold I selected call back option. As of 24 hours later I have yet to get a call back. We are paying for premuim support and no call back in 24 hours is not a premium level of service. Pro desk appointments are great, but they are usually 2 or more weeks out for US business hours support. I really don't want to be up at 3am to talk to a prodesk person for 30 mns. > > Initially we were really happy with our deployment that was implemented directly with the Smartsheet team. About 6 months later things started to break, we assumed it was due to user error but ran traces and cell change histories but could find no end user or admin activity that would explain the corruption in the financial data, project status and time in status data, portfolio reporting, and filters that were built for us. We then worked with our account manager and spent the better part of 2 months trying to find an equitable solution. Smartsheet admitted fault, but would not tell us what exactly created the issues. We had a level 3 developer work with us to resolve the issues, but new ones keep popping up with no end user/admin intervention. We are flummoxed as to how to keep our instance functioning as expected. The support systems(with paid premium support) is not recommended. Directly calling during normal business hours for the last 3 times I have called resulted in at least a 60 minute wait, before I would give up and select a call back. I have yet to receive a call back. Tickets are now entered through an AI Agent that you are basically prompting to create a ticket. It adds unnecessary details and it is faster to edit in the ticket after the fact than to get it to be correct. Finally, the thing that really leads me to not recommend the platform is the lack of transparent audit trails for Smartsheet employees in the instance. Not understanding who and how our instance is accessed and what changes were made is not ok and leading our team to look for replacements before our next contract renewal. ----- ### "One of the best collaboration tools" — 4.0/5 > **Andrew** | *4 mars 2026* | Logistique et chaîne d'approvisionnement | Taux de recommandation : 8.0/10 > > **Avantages**: Great for collaboration and large scale team deployment. The spreadsheet is easy to use and easy to train. Because it is just like using any other spreadsheet the focus is making a team more productive and efficient with multiple sources of contribution. > > **Inconvénients**: The mobile/tablet app has some restrictions that don't make a lot of sense. There are features hidden away for those not on the web app that seem completely arbitrary. The android app in particular has bugs that still need attention. Customer support is lacking in response. I'm hoping that these will be worked out in future updates. > > Managing larger scale tasks with the low subscription cost make this a great product for a huge variety projects in nearly every industry. This is a great competitor to anything Microsoft charges double to provide. ----- ### "Smartsheet getting smarter" — 4.0/5 > **Haley** | *3 avril 2026* | Hôpitaux et soins de santé | Taux de recommandation : 7.0/10 > > **Avantages**: I can set up workflows, track projects, and collaborate with my team without getting overwhelmed by complex tools. The interface is clean and intuitive, which made it easy to jump right in. I love how you can customize your sheets to fit different projects, and the automation features have saved us a ton of time. It’s made our meetings way more efficient since we can pull up reports and updates in real-time. > > **Inconvénients**: However, I found the learning curve to be a bit steep. Once I got the hang of it, things got easier, but it definitely took some time and patience. > > I think Smartsheet is a powerful tool, but be prepared to invest some time in learning how to use it effectively\! ----- Page : 1/142\ Suivant: [Page suivante](https://www.getapp.fr/software/10391/smartsheet?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/10391/smartsheet) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées