Smartsheet

Smartsheet

Outil de collaboration et de gestion de projet

4.3/5 (1002 avis)

Smartsheet - Présentation

Smartsheet comble les lacunes en matière de gestion de projets et de processus entre les systèmes centraux, où e-mails et feuilles de calcul représentaient les principaux outils de gestion.

Ce logiciel rassemble plusieurs fonctionnalités à la fois simples pour le consommateur en termes de rapidité d’accueil et d’engagement, mais également prêtes à l’emploi en matière de sécurité, de développement, de fiabilité et d'adéquation stratégique.

Prix

À partir de
14,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Canada, Chine, Europe et 5 autres, Allemagne, Inde, Japon, Amérique latine, Afrique et Moyen-Orient

Langues

anglais, français, allemand, italien, portugais, russe, espagnol

Smartsheet - Avis

Note globale
4.3/5
88% d'avis positifs
498
Excellent
386
Très bien
97
Moyen
16
Médiocre
5
Horrible
Sadaf G.
Traduire avec Google Translate

SmartSheet- Highly recommended Project Management Software

Logiciel utilisé toutes les semaines pendant 6 à 12 mois
Publié le 16/03/2019
Provenance de l'avis : Capterra

We have a global team of collaborators often working on the same document. SmartSheet, being a web-based collaborative tool makes it effortless to delegate and track tasks, allocate resources, and oversee budget in a concise form. The transparency in this tool is exemplary as one can view activity logs and track changes. Unlike its main competitor MS Project, SmartSheet is capable of tracking real-time workflow wherein changes made by one individual can be reflected across the entire team in an instant.
It functions spectacularly on a range of operating systems (I use it on iOS as well) and has proven to be a cohesive platform to visualize project data in real time, all in one place for all relevant team members to view and work on. I would highly recommend SmartSheet for teams who are looking for project management software that requires minimum training with maximum output.

Avantages

SmartSheet is a cloud-based tool that helps Project Managers better align their resources, cost and time. Being a part of a virtual team responsible for collaborating whilst managing critical projects, Smartsheet has been indispensable in helping us track project timeline through interactive Gantt charts, establish critical paths, manage team resources, analyze budget and costs, in addition, to document sharing through OneDrive, Skype and even the app.
It is definitely reliable, has a simple user interface, flexibility in function, offers real-time data tracking through dashboards and training additional collaborators is uncomplicated. I love how SmartSheet offers a powerful conditional formatting feature, visualization of data that is editable and printable for presentations and has a spreadsheet-like interface (like Excel) yet is straightforward, unlike its counterparts.
Another thumbs up feature is that SmartSheet offers a 30-day trial wherein full functionality can be tested and project plans produced before actually investing in the software!

Inconvénients

Our firm works from Sunday to Thursday (unlike the USA) and though they are advised well ahead, maintenance windows don't always align with our schedule, and we have to work around that. One attribute that can definitely be improved is the option of turning on auto-save, instead of manually saving the document. Often the development of a comprehensive project plan across several collaborators is quite intense and even if one of them fails to manually save the document, it is quite a hassle.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

7.0/10
Traduire avec Google Translate

Smartsheet - Functionality and Communities make this an indispensable application

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 01/02/2019
Provenance de l'avis : Capterra

Overall, my experience with Smartsheet has been wonderful. The extremely active Community has made all the difference in the world, answering questions within an hour or two. The staff are also active in the Community and you can see their passion for the application and truly helping their customers. Smartsheet is highly worth the investment.

Avantages

Smartsheet has so much going for it. It truly fits the new technological world that we live in by providing more than just the basics. Being a cloud-based application (SaaS), and compatible with mobile devices, makes it more functional across the board. It mostly touts itself as a project management tool, which is very true. Most project managers utilize certain applications that require the project to be saved down to a file, which is not easily shareable. Smartsheet can handle the same project management tools and live in cyberspace that can be utilized by numerous people, which different levels of access (viewing, editing, administering) and different views (tasks, gantt, kanban, etc.), and allow people to make comments, add attachments, and more. The most use I have made of Smartsheet within my organization is using it like a spreadsheet. I'm able to have numerous sheets for different departments where they have access to only their own sheets and update only what they need to update. Then I can create a new sheet that combines information from all of the sheets that will auto-update from the original sheets. I can also create reports and dashboards (with charts, metrics, etc.) based on information from all the different sheets. It's quite functional and utilizes much of the same fundamental logic that Excel provides. The Smartsheet website has an extremely detailed (and searchable) Help section and very active Community. Even includes videos to help guide!

Inconvénients

Smartsheet does have some limitations. Most specifically, it isn't Excel and it isn't Project, so users shouldn't expect it to do everything those applications can do. However, there are times when it seems obvious that a particular functionality should be included that isn't. With that said, Smartsheet does a great job of listening to the Community and is constantly improving the application with enhancements to help the Community with its most voted on requests. Another thing that is frustrating is when an error pops up. More often than not, the error is written in a way that doesn't tell the user how to fix the error. Again, when this happens, I just reach out to the Community and get the answers I need.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation

Probabilité de recommander le produit

9.0/10
Nathan R.
Traduire avec Google Translate

Project Management in the Cloud

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 17/12/2018
Provenance de l'avis : Capterra

It does help us track projects and the alerts we've set up help keep users aware of deadlines. So for that, Smartsheet works well. We've found a workaround for the one area we've paid extra for--the reporting--that is deficient. The biggest selling point is its approachability: anyone that is familiar with a spreadsheet application should be able to intuitively understand how SmartSheet basically works. That at least removes the biggest obstacle for a project management solution being ignored: the difficulty of use.

Avantages

SmartSheet allows individuals and teams to work projects together, plotting milestones and critical paths, tracking tasks, creating alerts, and using gantt charts to quickly view how various team members are allocated and intersect. It does a good job of integrating with Office 365, allowing you to share links to files in OneDrive and to Skype within SmartSheet. The revamped interface makes it closer to working in Excel, which is the really the whole premise to Smartsheet: providing a familiar spreadsheet interface for working projects. To that end, there is a wealth of functionality for formatting cells to indicate project stages, task completion, etc. You can even apply conditional logic to have cells change color when a task reaches a certain stage. There are good controls for determining levels of access, so you prevent changes to your sheet except by authorized persons. Overall, it's a good tool for managing projects.

Inconvénients

The reporting functionality we paid extra for is a joke. Instead, we've resorted to pulling data into Microsoft's Power BI to create reports and visualize data. And like many other Cloud-based services, there's a core product and then tiers of functionality that cost significantly more. Smartsheet is a capable product, but I'm frankly unsure it's cost is justified by its maturity. I've had the feeling I've been paying for what's coming, not for what's already there. But since we've invested in it, I guess we'll stay the course.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation

Probabilité de recommander le produit

7.0/10
Traduire avec Google Translate

Fantastic Product

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 16/11/2018
Provenance de l'avis : Capterra

Great customer service. Ever-improving features. 100% cloud so you can collaborate from anywhere with virtually any device (desktop and/or app).

Smartsheet has become an indispensable part of how we run our business.

Avantages

Smartsheet is an amazing product and helps keep our whole company on schedule and collaborating in real time. It is really flexible and easy to start using.

Once you have used it for a while, you will want to do more and more with it, and there never seems to be a limit to what you can do. They are also constantly adding new helpful features. One that was really useful to me was a kanban view called cardview. But there is also classic spreadsheet view, gannt view, and calendar view.

In addition to sheets, you can also run reports off the sheets which filter the data down for particular users or departments. These reports can be editable or read-only. You can also look at your data in real time using dashboards.

We have been using Smartsheet for several years now, and we still feel like we are only scratching the surface of its capabilities.

Another great feature is that you can have unlimited free collaborators. These people can use the sheets/reports/dashboard and enter data. However, it is only the paid users who can create and maintain the sheets. Over time, you may find more people in your organisation want to be creators, and it is easy to add licenses as needed.

Inconvénients

There's not much I can say negative about this software. On rare occasions there can be unexpected outages or loss of functionality, but that is very rare indeed. There are sometimes maintenance windows on the weekend which can last up to 4 hours at a time, but these are advised well ahead of time. I think the only business that wouldn't want to use smartsheet is one that operates 24/7. If you are a normal Monday to Friday business, smartsheet will be fine for you.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Andrew K.
Traduire avec Google Translate

Smartsheet has the perfect balance between usability and feature set

Publié le 22/09/2016
Provenance de l'avis : SoftwareAdvice

Avantages

Not as complicated and cumbersome as MS Project, which tries too hard to apply complicated logic to your project plans. Smartsheet simply gives you the ability to create plans of any level of complexity. Conditional formatting allows easy review of start/finish dates and who is assigned what.

Collaboration is easy and effective as you can share with different levels of permission, and export only those elements you want others to see and work with. Having the product in the cloud makes access simple and reliable. Only once in 3 years have I not been able to access my project plan immediately, and even then it was up within 5 minutes.

Easy to learn and train others on, so you can bring collaborators in quickly. Easy to edit as it uses all the intuitive elements of cut/paste and drag/drop.

Vendor has been helpful when needed, but mostly in the background which is what I want. I just need functioning software and a place to go for help, not endless tips and promotions.

Inconvénients

Creating a backup is a challenge. It's not intuitive and involves way too many menus and steps. There should be a simple way to create a backup offline for audit or versioning purposes.

There needs to be an auto-save feature. I've had new collaborators lose their work because they forgot to manually save. For a product that operates with the ease of Google Docs in the cloud, the expectation is that there is an auto save feature. The 10-minute reminder message is not sufficient.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit

9.0/10
Recommandation utilisateur
8.1/10
Calculé à partir de 1002 avis
Comparatif avec les logiciels similaires : recommandation utilisateur

Smartsheet - Prix

À partir de
14,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

<li>La version Smartsheet standard est disponible à partir de 12€ par utilisateur et par mois.
<li>Facturation tous les ans.
<li>D'autres versions avec plus de fonctionnalités sont également disponibles.

Rapport qualité-prix
4.2/5
Calculé à partir de 1002 avis
Comparatif avec les logiciels similaires : rapport qualité-prix

Smartsheet - Fonctionnalités

  • API
  • Commentaires
  • Diagrammes de Gantt
  • Gestion de projets
  • Gestion des tâches
  • Hiérarchisation
  • Interface glisser-déposer
  • Intégration de tiers
  • Notifications automatiques
  • Outils de collaboration
  • Planification de projets
  • Planification des tâches
  • Projections
  • Suivi des activités
  • Suivi des projets
  • Suivi des tâches
  • Suivi du temps des projets
  • Tableau de bord d'activités

  • Feuilles de temps
  • Suivi de la progression
Fonctionnalités
4.2/5
Calculé à partir de 1002 avis
Comparatif avec les logiciels similaires : note sur les fonctionnalités

Plus d'informations sur Smartsheet

Smartsheet - Principales fonctionnalités

Avantages

  • Améliorez la sécurité des données grâce à une prise en charge d’audits détaillés, du chiffrement des données et de la redondance des centres de données multi-utilisateurs. Spécifiez les domaines avec lesquels les utilisateurs peuvent partager des informations en dehors de l’entreprise.

  • Spécifiquement conçu pour prendre en charge les scénarios d’intégration des entreprises, Smartsheet offre une API REST pour un accès programmatique à vos données.

  • Améliorez la productivité grâce à un accès mobile. Les utilisateurs disposent d’un accès 24 h/24 et 7 j/7 aux données en temps réel.

  • Faites le suivi des tâches journalières, établissez des listes de tâches par équipe, gérez le calendrier des vacances de votre personnel.

  • Gérez des projets collaboratifs avec des diagrammes de Gantt, un affichage du calendrier ou d’une feuille. Envoyez des demandes de mise à jour permettant des modifications directement dans vos feuilles.

  • Smartsheet - FAQ

    Voici quelques-unes des questions fréquentes sur Smartsheet.

    Q. Quels sont les types de licence disponibles pour Smartsheet ?

    Types de licences disponibles pour Smartsheet :

    À partir de: 14,00 $US/mois

    Type de licence: Abonnement

    version d'essai gratuite: Disponible

    <li>La version Smartsheet standard est disponible à partir de 12€ par utilisateur et par mois.
    <li>Facturation tous les ans.
    <li>D'autres versions avec plus de fonctionnalités sont également disponibles.

    Q. Quelles sont les principales fonctionnalités du logiciel Smartsheet ?

    Nous n'avons pas d'informations sur les fonctionnalités de Smartsheet.

    Q. Qui utilise Smartsheet ?

    Utilisateurs habituels du logiciel Smartsheet :

    Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, Non Profit, Administration publique, PME

    Q. Dans quelles langues Smartsheet est-il disponible ?

    Langues dans lesquelles Smartsheet est disponible :

    anglais, français, allemand, italien, portugais, russe, espagnol

    Q. Quels sont les types de licence disponibles pour Smartsheet ?

    Types de licences disponibles pour Smartsheet:

    Abonnement

    Q. Smartsheet prend-il en charge les appareils mobiles ?

    Appareils pris en charge par Smartsheet :

    Android, iPhone, iPad

    Q. Avec quelles applications Smartsheet peut-il s'intégrer ?

    Applications s'intégrant à Smartsheet :

    Azuqua, Bitium, ClicData, Dropbox, Evernote, Klipfolio, Meisterplan, Salesforce Sales Cloud, Slemma, Zapier

    Q. Quelles sont les ressources d'aide disponibles pour Smartsheet ?

    Ressources d'aide disponibles pour Smartsheet :

    Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo