--- description: Smartsheet : qu'en pensent les utilisateurs ? Lisez les avis sur Smartsheet, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Smartsheet - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Outils de gestion de projets](/directory/332/project-management/software) > [Smartsheet](/software/10391/smartsheet) # Smartsheet Canonical: https://www.getapp.fr/software/10391/smartsheet Page : 1/142\ Suivant: [Page suivante](https://www.getapp.fr/software/10391/smartsheet?page=2) > Smartsheet est une plateforme d'exécution du travail en ligne qui permet aux organisations de planifier, suivre, automatiser et rendre compte du travail. Plus de 80 000 marques comptent sur Smartsheet pour la gestion de projet et la gestion du travail grâce à son interface conviviale, ses diagrammes de Gantt en temps réel, ses tableaux de bord et ses fonctionnalités d'automatisation du travail. > > Conclusion : 3526 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Smartsheet - Principaux avantages Améliorez la sécurité des données grâce à une prise en charge d’audits détaillés, du chiffrement des données et de la redondance des centres de données multi-utilisateurs. Spécifiez les domaines avec lesquels les utilisateurs peuvent partager des informations en dehors de l’entreprise. Spécifiquement conçu pour prendre en charge les scénarios d’intégration des entreprises, Smartsheet offre une API REST pour un accès programmatique à vos données. Améliorez la productivité grâce à un accès mobile. Les utilisateurs disposent d’un accès 24 h/24 et 7 j/7 aux données en temps réel. Faites le suivi des tâches journalières, établissez des listes de tâches par équipe, gérez le calendrier des vacances de votre personnel. Gérez des projets collaboratifs avec des diagrammes de Gantt, un affichage du calendrier ou d’une feuille. Envoyez des demandes de mise à jour permettant des modifications directement dans vos feuilles. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 3526 Avis | | Simplicité d’utilisation | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Smartsheet - **Pays**: Denver, É.-U. - **Entreprise fondée en**: 2012 ## Contexte commercial - **Prix à partir de**: 12,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Prix**: La version Smartsheet standard est disponible à partir de 12€ par utilisateur et par mois. Facturation tous les ans. D'autres versions avec plus de fonctionnalités sont également disponibles. - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français, italien, portugais, russe - **Pays disponibles**: Afrique du Sud, Allemagne, Australie, Autriche, Belgique, Canada, Chine, Danemark, Espagne, Finlande, France, Inde, Irlande, Islande, Italie, Japon, Luxembourg, Malaisie, Mexique, Norvège et 9 de plus ## Fonctionnalités - @mentions - API - Accès et contrôle à distance - Accès mobile - Affichage de page unique - Alertes/Notifications - Analyse des campagnes - Analytique - Aperçu de Gantt/du calendrier - Application mobile - Authentification unique - Automatisation des formulaires - Automatisation des processus métiers - Autorisations basées sur les rôles - Base de données de contacts - Brainstorming - Budget Tracking - Budgétisation et prévision - CRM - Calendrier de marketing ## Intégrations (71 au total) - 123FormBuilder - Acumatica Cloud ERP - Adobe Creative Cloud - Amazon Q - AppSheet - Azuqua - Backupify - Bitium - Box - Cronos - Docusign - Domo - Dropbox Business - Easy Insight - Egnyte ... et 56 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Outils de gestion de projets](https://www.getapp.fr/directory/332/project-management/software) ## Catégories connexes - [Outils de gestion de projets](https://www.getapp.fr/directory/332/project-management/software) - [Outils de gestion des tâches](https://www.getapp.fr/directory/570/task-management/software) - [Logiciels de gestion de construction](https://www.getapp.fr/directory/28/construction-management/software) - [Logiciels pour agences de communication](https://www.getapp.fr/directory/299/advertising/software) - [Logiciels de PSA (Professional Services Automation)](https://www.getapp.fr/directory/331/professional-services-automation/software) ## Logiciels similaires 1. [monday.com AI Work Platform](https://www.getapp.fr/software/91734/monday-com) — 4.6/5 (6072 reviews) 2. [Wrike](https://www.getapp.fr/software/9964/wrike) — 4.4/5 (3023 reviews) 3. [Clockify](https://www.getapp.fr/software/111353/clockify) — 4.8/5 (9248 reviews) 4. [Jira](https://www.getapp.fr/software/9953/jira) — 4.4/5 (15417 reviews) 5. [Asana](https://www.getapp.fr/software/90584/asana) — 4.5/5 (13604 reviews) ## Avis ### "Strong Project Tracking and Collaboration Tool With Good Automation Potential" — 5.0/5 > **Basel** | *2 mai 2026* | Emballage et conteneurs | Taux de recommandation : 8.0/10 > > **Avantages**: Smartsheet is very strong for organizing projects, tracking tasks, and keeping teams aligned without needing a complicated project management system. I like that it feels familiar because of the spreadsheet-style layout, but it adds workflow automation, approvals, attachments, comments, dashboards, and reporting on top of that. It is especially useful when multiple departments need visibility into the same project or process. > > **Inconvénients**: The interface can feel a bit overwhelming at first, especially for users who are not used to project management tools. Some advanced automations and reporting features take time to configure properly. It can also become messy if sheets, permissions, and workspaces are not structured carefully from the beginning. > > Overall, my experience with Smartsheet has been positive. It is a reliable platform for project collaboration, task tracking, approvals, and process management. It works well when teams need a shared source of truth instead of relying on emails, spreadsheets, and scattered updates. The biggest value comes when it is set up properly with clear ownership, standardized templates, and automation rules. For teams that need visibility, accountability, and structured workflows, Smartsheet is a strong option. ----- ### "Helpful for tacking projects" — 5.0/5 > **Zain** | *16 juin 2026* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: The best thing is its dashboards, very helpful for getting an overview of project status. It is very helpful when multiple people are working on same project so everyone can see progress in real time. I can create sheets, tasks and build repots with Smartsheet. > > **Inconvénients**: There is nothing to dislike but setting up advanced workflows, formulas and dashboards can take some time to learn. ----- ### "Great platform when it works, but it has not worked correctly for the better part of a year now." — 3.0/5 > **Daniel** | *8 janvier 2026* | Machines | Taux de recommandation : 2.0/10 > > **Avantages**: Very capable platform that has great tools for automation and reporting. Able to handle small projects through enterprise initiatives > > **Inconvénients**: The new licensing model greatly reduces the value of the product. You used to be able to have as many people from outside the organization have access to keep in alignment, but this has shifted in the last year. You either pay for more seats, or accept the reduced functionality. Support platform is now AI first, accuracy last. When opening a ticket, you are prompted to use AI to create the ticket. Cool, I guess but you could spend time trying to get the AI to be correct(slow), or just accept what it outputs and add information to the ticket directly(faster). Calling for technical support is an exercise in frustration, after an hour on hold I selected call back option. As of 24 hours later I have yet to get a call back. We are paying for premuim support and no call back in 24 hours is not a premium level of service. Pro desk appointments are great, but they are usually 2 or more weeks out for US business hours support. I really don't want to be up at 3am to talk to a prodesk person for 30 mns. > > Initially we were really happy with our deployment that was implemented directly with the Smartsheet team. About 6 months later things started to break, we assumed it was due to user error but ran traces and cell change histories but could find no end user or admin activity that would explain the corruption in the financial data, project status and time in status data, portfolio reporting, and filters that were built for us. We then worked with our account manager and spent the better part of 2 months trying to find an equitable solution. Smartsheet admitted fault, but would not tell us what exactly created the issues. We had a level 3 developer work with us to resolve the issues, but new ones keep popping up with no end user/admin intervention. We are flummoxed as to how to keep our instance functioning as expected. The support systems(with paid premium support) is not recommended. Directly calling during normal business hours for the last 3 times I have called resulted in at least a 60 minute wait, before I would give up and select a call back. I have yet to receive a call back. Tickets are now entered through an AI Agent that you are basically prompting to create a ticket. It adds unnecessary details and it is faster to edit in the ticket after the fact than to get it to be correct. Finally, the thing that really leads me to not recommend the platform is the lack of transparent audit trails for Smartsheet employees in the instance. Not understanding who and how our instance is accessed and what changes were made is not ok and leading our team to look for replacements before our next contract renewal. ----- ### "Quickly Diagram ANYTHING\!" — 4.0/5 > **Drew** | *9 avril 2026* | Biens de consommation | Taux de recommandation : 8.0/10 > > **Avantages**: I like the fact that I can easily create and design giant mockups of anything that I wish, then share them securely and quickly with coworkers. > > **Inconvénients**: I think that the backend administration features can be a bit confusing at first. They could do a bit of work on the Admin Console. > > It's good, but it's expensive. You can do pretty much anything you need to with it, when it comes to diagramming with is awesome. But again, cost is a factor for many. ----- ### "Great Project Management Tool" — 5.0/5 > **Madison** | *17 juin 2026* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: The thing I like the most is that I can build everything like simple task tracker to complex project portfolio and automated workflows. Reporting and dashboard features are very useful, I can see project data in single view. > > **Inconvénients**: The interface is not very modern and building more advanced or complex sheets and reports takes some time. > > Overall Smartsheet is best tool for project and task management. And I am loving using it throughout my day. ----- Page : 1/142\ Suivant: [Page suivante](https://www.getapp.fr/software/10391/smartsheet?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/10391/smartsheet) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées