TimeSolv

TimeSolv

Practice your passion. Ours is billing and timekeeping.

4.7/5 (296 avis)

TimeSolv - Présentation

TimeSolv has provides law firms and other professional service firms a best in class web-based time, billing and project management solution.

Tracking and managing time and expenses in a timely and professional manner is key to profitability and translates to shortened turnaround time for collections. TimeSolv provides automatic timers or manual time entry functionality, as well as hourly and project-fee billing options for time entries.

TimeSolv integrates with both QuickBooks desktop and QuickBooks online as well as with Xero Accounting. We also provide a Client Portal that will allow clients to pay you online via credit card by integrating with LawPay/Affinipay.

TimeSolv provides a document storage solution and integrates with both Dropbox and NetDocuments.

With our offline desktop app and mobile apps for iOS and Android, a professional doesn't even need an internet connection to enter time and expense information from anywhere in the world, any time of the day or night.

Prix

À partir de
18,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Canada, Chine, Europe et 5 autres, Inde, Amérique latine, Afrique et Moyen-Orient, Royaume-Uni, États-Unis

Langues

anglais

TimeSolv - Avis

Note globale
4.7/5
96% d'avis positifs
227
Excellent
56
Très bien
10
Moyen
1
Médiocre
2
Horrible
Utilisateur vérifié
Traduire avec Google Translate

Support Staff was rude, argumentative, and unprofessional

Logiciel utilisé Autre pendant Version d’essai gratuite
Publié le 01/08/2019
Provenance de l'avis : GetApp

Disappointing, unprofessional, and a complete waste of our time.

Avantages

Nothing about this software makes it stand out from its competitors.

Inconvénients

The support staff had difficulty handling even a simple training. We worked with representative, who informed us she reports directly to the CEO. She was rude, unprofessional, and worse appeared not to understand her own product. We were testing out the integration into Quickbooks and she couldn't answer the simplest questions. Worse, after we told her several times we did not want to upload all of our active clients into the system from Quickbooks, she did it anyway. And the last straw was when she changed an active client into a "test" client to create an invoice- AND ACTUALLY EMAILED THE TEST INVOICE TO OUR CLIENT CONTACT. She then spent the next 10 minutes trying to argue with my office manager that it was the office manager's fault.

Réponse de TimeSolv Billing

Hello, we're very sorry for your experience during your free trial with TimeSolv. However, we feel compelled to answer some of your most pointed criticisms. As you'll see by looking at other reviews of TimeSolv, your experience was truly an exception. The rep you worked with has been singled out over and over from various customers for the exact opposite attributes you described. Many, many customers laud her for her professionalism and her exceptional product knowledge. We're confident her knowledge of legal billing and TimeSolv and our integration with QuickBooks are second to none.

While demonstrating our features, she made a point of asking if the data in the system was demo data and not for real, active clients. At no time was Tiann told this TEST client housed real client information.

We again apologize, but we stand behind our representative and our product and feel our 4.5/5 rating from over 289 reviews on Capterra/Get App backs that up.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

0.0/10
Tammy L.
Traduire avec Google Translate

Awesome program

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 22/08/2019
Provenance de l'avis : Capterra

From the initial transition to current use, I have been extremely happy with TimeSolv.

Avantages

TimeSolv is very user friendly. After using another legal billing software program (also had "Time" in its name) that was very user UNfriendly and constantly froze and had a long list of other issues, converting to TimeSolv was a dream. The customer support is also amazing.

Inconvénients

That there is a difference between statements and invoices, and that all clients with balances do not automatically print (if they have not incurred new charges during the billing period at hand).

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Ruth D.
Traduire avec Google Translate

I've used TimeSolv, first as an agency employee and then as an owner, since 2002. It's indispensable

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 22/03/2018
Provenance de l'avis : Capterra

Accurate time-keeping; minimal time spent keeping time; professional, accurate reports that are easy to customize and easy to prepare; superb flexibility in setting up projects and making time entries; credibility with our clients (our invoices are never questioned, which contributes to maintaining excellent client relationships); too many more to list.

Avantages

We are a fee-for-service organization, so time-keeping is essential. TimeSolv reduces the time we spend keeping track of client service time. Additionally, it allows us to create accurate work statements and analytical tools, literally in seconds. Our clients appreciate the reports as much as we do. And in rare instances of client non-payment, we have been praised by attorneys and judges for our superb record-keeping. Our marketing agency depends on TimeSolv.

Inconvénients

Because the application has such deep functionality, there is a learning curve for administrators and new users. Each new user needs to receive training and will likely have many questions. But TimeSolv has excellent telephone training, tutorials, and customer support. Any function-rich software application is going to require training, so we don't see this as a downside.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Jeffrey d. K.
Traduire avec Google Translate

Full Service Time and Billing System

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 01/08/2018
Provenance de l'avis : Capterra

Time and Billing system is greatly simplified, predictable, and cloud based. We've cut our time keeping time down, and made the system cloud based and accessible from outside our office. Love the Iphone/Android app.

Avantages

Ease of use.

We switched from a desktop version of Sage TimeSlips to TimeSolv, I was used to dealing with frequent database corruptions, and strange errors. We didn't experience any in the change over, which was super easy.

Billing is straight forward, and it's pay per time keeper, with no extra charges for admin staff who query the database or enter time for charged professionals. You can add or subtract time keepers at any time, and the bill is automatically updated with the next monthly charge. There is no pro-ration for partial months.

Inconvénients

Reports need to be generated online and then downloaded as PDF files. The core functionality to generate reports has been well thought out, but the actual user experience in reviewing those reports could definitely be improved. Frankly, we've been disappointed in the lack of online reporting which is really the standard for this type of product.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
David H.
Traduire avec Google Translate

Unparalleled customer support. Excellent, custom conversion from 15+ years of Timeslips data

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 22/01/2018
Provenance de l'avis : Capterra

Complete, useful conversion from TimeSlips. Regular updates. Great customer support.

Avantages

I can't say enough good about the customer support compared to every other software I've ever used - of any description. I am a sole proprietor, and the time that the reps took to convert my 15+ years of Timeslips data into a mostly familiar format in TimeSolv. Several lengthy phone meetings and training sessions were involved to make sure that they understood what I needed and I understood how to use their product. I have to say, now that I'm adjusting to the new web-based platform, I am able to accomplish my daily timekeeping, invoicing and AR entries with less steps and greater efficiency than I ever did with TimeSlips. The search functions just work better, in nearly every field. The invoices are easier to tweak to my needs and preferences. Although it has taken me a little while to adjust to so many new ways of doing familiar things, it is starting to make sense, and I prefer it to any timekeeping software I have used. And after TImeSolv solved and answered all my questions and got me there, I called the main 800 line for a quick question about how to allocate payments. My call was answered on the 3rd ring and woman instantly had the answer to my question, and made sure I understood what I was doing before she got off the phone. Unbelievable - dare I say old -fashioned? - customer support for a thoroughly modern program.

Inconvénients

The reporting functions a little less intuitive than other functions, to my mind, at least. A quick daily snapshot of time billed today, this week, month, year, would be useful.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

TimeSolv - Prix

À partir de
18,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

$17.95 per timekeeper per month paid annually for large volume firms, over 15 timekeepers. Call for custom price quote for your specific needs.

TimeSolv - Fonctionnalités

  • API
  • Assemblage de documents
  • Champs personnalisables
  • Facturation
  • Gestion des calendriers
  • Gestion des documents
  • Modèles de documents
  • Stockage de documents
  • Suivi du temps et des dépenses
  • Sécurité SSL
  • Tableau de bord d'activités

  • Fonctionnalité de recherche
  • Gestion des cas
  • Gestion des factures
  • Gestion des flux de travail
  • Importation et exportation de données
  • Intégration de tiers
  • Notifications automatiques
  • Rappels automatiques
  • Rapports et statistiques

Plus d'informations sur TimeSolv

TimeSolv - Principales fonctionnalités

  • Easy to Use
  • LEDES Billing
  • Outsourced Legal Billing
  • Quick time entry with Narrative Replacement Codes
  • Time Capture with Timers and TimeSync
  • TimeSolv Mobile for entry from Mobile devices and iPad
  • Trust Accounting

Avantages

Proven Legal Time and Billing System since 1999 Legal Time and Billing System
Easy to Use and Affordable
Narrative replacement codes
Multiple timers
Conflicts management
Unlimited trust accounts
UTBMS (Uniform Task-Based Management System)
LEDES (Legal Electronic Data Exchange Standard)
Assortment of reports for monitoring performance
Configured to your business needs by TimeSolv Corporation
Convenient – anytime, anywhere with web availability
Usable offline and online – web and desktop
Enable customers to pay you faster through credit cards
Multiple flexible billing templates
Convenient posting for cash receipts
Approval Workflow for checks and balances
Integration leading accounting systems (QuickBooks Desktop and Online, Xero Accounting)
Multiple hourly rates by time keeper and matter
Rates by task or activity and fixed fee rates
Multiple bill delivery methods - print invoices or send them by email, web-bill (online viewing), or Automail (out source printing and mailing)
Consolidated billing for multiple matters
PC and Mac Compatible
TimeSync desktop widget to track time while offline
iPhone and Android app available
Self-hosted solution available

TimeSolv - FAQ

Voici quelques-unes des questions fréquentes sur TimeSolv.

Q. Quels sont les types de licence disponibles pour TimeSolv ?

Types de licences disponibles pour TimeSolv :

À partir de: 18,00 $US/mois

Type de licence: Abonnement

version d'essai gratuite: Disponible

$17.95 per timekeeper per month paid annually for large volume firms, over 15 timekeepers. Call for custom price quote for your specific needs.

Q. Quelles sont les principales fonctionnalités du logiciel TimeSolv ?

Fonctionnalités du logiciel TimeSolv :

  • Easy to Use
  • LEDES Billing
  • Outsourced Legal Billing
  • Quick time entry with Narrative Replacement Codes
  • Time Capture with Timers and TimeSync
  • TimeSolv Mobile for entry from Mobile devices and iPad
  • Trust Accounting

Q. Qui utilise TimeSolv ?

Utilisateurs habituels du logiciel TimeSolv :

Auto-entrepreneurs, Entreprises de taille moyenne, Non Profit, PME

Q. Dans quelles langues TimeSolv est-il disponible ?

Langues dans lesquelles TimeSolv est disponible :

anglais

Q. Quels sont les types de licence disponibles pour TimeSolv ?

Types de licences disponibles pour TimeSolv:

Abonnement

Q. TimeSolv prend-il en charge les appareils mobiles ?

Appareils pris en charge par TimeSolv :

Android, iPhone, iPad

Q. Avec quelles applications TimeSolv peut-il s'intégrer ?

Applications s'intégrant à TimeSolv :

Dropbox, MYOB Essentials, NetDocuments, NetDocuments, QuickBooks, QuickBooks Online, Xero

Q. Quelles sont les ressources d'aide disponibles pour TimeSolv ?

Ressources d'aide disponibles pour TimeSolv :

Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo

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