Plooto

The integration with Quickbooks Online is simple and makes my A/R seamless. I love that my clients set up an ACH agreement one time and moving forward I request and process my A/R with a click of a button. I can also select which account I want the deposit to go to. Data is easy to download for reconciliation purposes as well.

I would like to see a default bank account option so I don't have to select a bank account for each transaction. I would also love for the deposit times to improve.

Easy to use, great concept, would recommend it if pricing made sense.

- Used to be very competitively priced, with the subscription model it is very hard to justify this expense to clients, especially since the use base is mostly small forward thinking companies who have very little vendor payments to make in the first place.
- Very limited customizability when a lot of customization could be offered at the basic level.
- It's never a good business practice to force people to use your product for lack of alternatives. Due to the horrible pricing model change, if there was an alternative, I would be using it.

It is great for tracking the approval process for payments and providing an alternative method of payment for invoices.

Customer service has been a struggle for us. It is hard to get in touch with someone when we have questions or concerns. It would be nice if there was a way to receive approval for payment but to submit the payment offline. Sometimes payments need to be submitted by credit card or paper check and we cannot use the system for tracking approval for those.

Plooto is a user friendly software, easy to use and convenient. I was able to sync with QuickBooks, which makes the process even easier.

There are some functions that could be added/improved in the reporting area and external user experience.