ezyVet

ezyVet

Beautiful Cloud Based Veterinary Software

4.7/5 (72 avis)

ezyVet - Présentation

ezyVet is the next generation in cloud-based Practice Management software. An easy-to-use, all-in-one solution for Primary Care, Emergency, Specialty, and Universities. ezyVet is packed full of tools and features to help your practice function to its full potential. Improve workflows, collect data and make better business decisions. With 24/7 support and integrations with a host of quality partners, ezyVet offers a truly connected solution.

Prix

À partir de
$150/mois
Types de licence
version d'essai gratuite
Open source
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Canada, Europe, Royaume-Uni, États-Unis

Langues

anglais

ezyVet - Avis

Note globale
4.7/5
100% d'avis positifs
52
Excellent
20
Très bien
0
Moyen
0
Médiocre
0
Horrible
Traduire avec Google Translate

ezyVet allowed our clinic to grow!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 08/01/2019
Provenance de l'avis : Capterra

Overall our experience with ezyVet has been amazing. It was the best decision we made overall to expand our practice, profits, and ability to practice better medicine!

Avantages

The thing I like the most about this software is the ability to edit most anything you need to fit your practice needs. For example when adding an appointment to the schedule, you can set up the appointment to start billing for that type of exam. Traditionally, when a Technician or Assistant loads an exam room and takes history, this software allows you to create "Clinical Templates" that you can name for example; Canine Annual, Limping, ADR, HBC, Vomiting, Diarrhea, etc.

This allows the tech to select the correct template to ask the question that the doctor wants to know. This minimizes missed information when taking a history and also allows you to practice better medicine by making suggestions to the pet owner. Our canine annual exam is set up to ask all the questions you typically would ask but adds in things like "Would you like to vaccinate for Lyme today" and "Did you know that 1 in 9 Adults have some abnormality in their annual screening labwork results?"
Adding these questions increased our compliance tremendously! We used to only sale about one tray (25) of lyme vaccines a year before ezyVet. Now we are rolling through that in a month easily!!! This is the same for FELV, Lepto and annual screening panels.

Inconvénients

The only thing that really isn't so easy to use for us is the reminder card system. It took us a while to understand how to set them up to generate correctly. The true downside is I have to print them out and mail the post cards myself daily. No one has integrated yet to do your postcards for reminders. This isn't a big deal in the grand scheme of things. As a side note the software does allow you to easily email reminders but our client base really likes the post card method.
Also, occasionally ezyVet has to merge servers and the software will be unusable for about 10 minuets while this occurs.

Réponse de ezyVet

Thanks for the great review, Alexis, glad to hear the Clinical Templates are helping improve efficiency in your hospital!

Regarding the reminder cards, this is something that many ezyVet users like yourself have requested, and we have already started working on an integration for postcards.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

ezyVet Software Implementation and Use

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 26/09/2018
Provenance de l'avis : Capterra

Support has been very powerful, immediate responses are common, live help is readily available and glitches no matter how obscure are tackled in a systematic manner and resolved to my satisfaction. There is a strong sense that this company wishes to hear from you to improve their product and actually recognizes the benefit this has to all users in the future. They have delivered on all promises made and have continued to earn our respect beyond the completion of the initial sales period. Their ability to have integrated with many partners reflects their standing in the community and the mutual respect that other veterinary system vendors have for the developers at ezyVet. I would say this is unique and outstanding.

Avantages

The software was highly customizable to allow for us to operate in the manner we decided rather than having to bend our needs to fit software. Robust integration with both in-house and third-party equipment/software eliminating duplication of patient entry efforts and potential errors.
Having reviewed all of the current available software options none provided simplicity of comprehensive record review and record completion, record writing has actually become enjoyable. Specific entries, results and actual radiographic/ultrasound images are either visible or one click away.

Inconvénients

My initial review in the early evaluation stages left me feeling too much information was displayed, however rapidly as you use the software your view of what may seem to be ancillary information can either be switched off or is ignored until you actually do wish to use it. Once experienced you will find having a broad amount of information available in one screen highly efficient, such that you can readily identify all components of medical history/treatment as well as have communications available, diagnostic images and immediate visualization of owner details/contact phone numbers, with only one click to access options to document communication, send clients email or text.

Réponse de ezyVet

Thanks for the review Tony! We love having you on the ezyVet journey with us.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Excellent customer service. Innovative platform. The future of the veterinary practice.

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 02/04/2018
Provenance de l'avis : Capterra

Avantages

During 2015 and 2016, we tried multiple cloud-based platforms (Idexx Neo, Vet Blue, E Vet Practice), before we settled into EZYVET in April 2017, and have never looked back. EZYVET was able to handle our transition seamlessly, and give a lot of great support. That is one of the best things this company. They provide excellent customer service and are very responsive to any requests. Their platform is very user-friendly, and I love having access to all our patient information, from home. One of the features that we absolutely love is their automated texting and email reminders. This is a very powerful tool in the software, and we have seen the number of appointments made in our practice go up 30% in the past year. We attribute this to the features of this software. That is very exciting for a practice such as ours, who relies so heavily on non-verbal communication with our clients. Currently, between texts and email appointment requests, we are finding that almost 50% of clients are requesting and making appointments through emails and texts (and not phone calls). This is the future of veterinary practice, and EZYVET is ahead of the curve. They also have an online booking system feature which is very exciting. We have a BOOK ONLINE button on our website that automatically creates a new client/ patient profile directly onto the software. Another great feature. Very happy with the software and the customer support.

Inconvénients

Works optimally on google chrome. Not so great on Safari (for MAC users), but EZYVET support has been very responsive to this, and its improving daily. Online scheduler is a work in progress. But progress has been made.

Réponse de ezyVet

Thanks for your awesome review, we're always looking at ways that we can improve and the Customer Portal has been undergoing constant developments improvements

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Once properly trained on Ezyvet, this program meets the needs of a busy multi-doctor vet practice.

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 12/02/2018
Provenance de l'avis : Capterra

Ezyvet meets the software needs of a busy vet practice. Its integrated text messaging and email capabilities are improving client communications. Its integration with Smart Flow is improving the tracking of hospitalized patients.

Avantages

This product is cloud based, making it accessible from any computer or device with internet, WiFi, or data plan capabilities. We have had instances where we have lost internet, but I was able to access and use the program with ease via my iphone.
I enjoy Ezyvet's text message communication capability. Any text communication is automatically entered in a client's communication log. Email is the same way.
Ezyvet sends someone to train and assist your staff the first week that you implement Ezyvet. This was VERY helpful and vital to our success with Ezyvet. Also, Ezyvet's technical support is prompt in addressing any issue that you may have, even if there is not an immediate fix to the problem.
Although this software seems very complicated upon first glance, once trained, this software is relatively easy to use, and it meets the needs of a busy practice.

Inconvénients

First of all, price. Ezyvet is expensive. Be prepared to spend some money for this program. Also, the company is based out of New Zealand, so the time difference was a little inconvenient during the training process. Another thing to note is that this is a newer software, meaning that there are some features that do need improvement. Finally, there is no payment system intergrated with the software, meaning you must find a separate merchant service. This leaves room for error when entering payment amounts from Ezyvet into your credit card software.

Réponse de ezyVet

Hi Gianna,

Thank you for taking the time to post your feedback on our product!

We have a fantastic new payment processing integration with PayJunction that you should check out - https://blog.ezyvet.com/integrated-payments-solution-with-payjunction.

In addition, our Dallas office is now open, so we have trainers based in NZ, UK and US timezone!

-The ezyVet team

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Traduire avec Google Translate

Absolutely no regrets. An incredibly comprehensive software platform. Detailed, customisable.

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 04/10/2017
Provenance de l'avis : Capterra

Time saving
Improved fee capture
Consistent record keeping
Detailed record keeping
Team accountability
Streamlining practice systems
Ease of reminder burdens
Great client communication
Reporting tools are great
Customisation is incredible
Support is fantastic
Integration is well executed

Avantages

I do not see me ever needing to change practice software ever again. Put simply, this program does an amazing job of automating my vision of how our practice Standards Of Care are managed, and I can do practically everything I want it to. I love how so many parts of this program allow significant time saving steps, and there is lot of automation. The more you customise, the better this gets, so use these features!

This program is very well layed out. Whilst it might be a struggle at first to ensure your entire team is on board with where/how to do specific (practice-customised) tasks, the importance and ease of finding that specific information later is self-evident.

The tracking of changes significantly increases accountability and ensures team consistency.

The integration is amazing - with laboratories, S8 log book, SmartFlow and more! The autobilling and record keeping is a breeze!
If anyone in the team has questions that only ezyVet can answer, the Support system is superb. You can call up if it is a critical issue, or send a written request and rank it's importance. They are very responsive and changes or ideas are also warmly received.

I am only just now starting the analysis of data and learning how and what data I want from the program. I am confident even before this review that the program is allowing me to better understand where to focus my attention on business development and financial goals.

I know any feedback for improvements is valued.

Inconvénients

There is truly nothing I don't like.

Some of the challenges: In order to truly get the best results, you have to understand how the program works, and put in the necessary hours to learn how to customise your own practice program. This time investment can be a very daunting pre-changeover and you will need an ongoing interest to push the program to it's limits as you learn the amazing features over time. If you are not dedicated to put in the hours, then you can't complain it doesn't do what you want. Remember - set it up once and it is there forever more! I have heard users unhappy about how certain features work, only to delve deeper and find that they really had no idea/interest about how to customise their so called "problem", or the immense value as to WHY something is as it is.

I am a "details" personality type, and I had intentions to customise a lot of the functions pre-changeover. I could foresee that there was a need for significant time investment in personalising this program long-prior to the changeover date. I would have favoured being permitted to have the access and software training much earlier in the induction process to ease this anticipated time burden. But I understand that that has been addresses with my feedback for others.

Any internet based cloud program will suffer from gremlins of dropping requests on occasion, requiring you to reload the page, but that is not unique to ezyVet. Yes, annoying, but that's the internet - suck it up!

Réponse de ezyVet

Hi Darren,

Wow, thank you for the positive and in depth review. We really appreciate your feedback and hope your comments will help give insight to other clinics considering moving to ezyVet.

We are thrilled to hear you are so happy with many aspects of our system and service.

We hope you continue to enjoy your beautiful veterinary software and look forward to working with you in the future to ensure our system provides the best possible service for you and other users alike.

The ezyVet team.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

ezyVet - Prix

À partir de
$150/mois
Types de licence
version d'essai gratuite
Open source
Abonnement
Rapport qualité-prix

1 user: $150/month

2-9 users: $250/month

10-19 users: $450/month

20-29 users: $650/month

30-49 users: $950/month

50-74 users: $1250/month

Additional blocks of 25 users +$250

ezyVet - Fonctionnalités

  • API
  • Facturation
  • Gestion des calendriers
  • Gestion des factures
  • Importation et exportation de données
  • Intégration comptable
  • Rappels automatiques
  • Suivi des activités

  • Données en temps réel
  • Fonctionnalité de recherche
  • Gestion des stocks
  • Intégration de tiers
  • Notifications automatiques
  • Paiements électroniques
  • Portail client
  • Rapports et statistiques
  • Rapports personnalisables
  • Stockage de documents
  • Suivi de l'inventaire
  • Tableau de bord d'activités

Plus d'informations sur ezyVet

ezyVet - Principales fonctionnalités

  • 2-way SMS and email reminders
  • Accounting and Payment Integrations
  • Activity audit
  • Advanced Reporting
  • Audit logs
  • Automated billing
  • Automated invoices
  • Automatic Billing
  • Automatic stock order generation
  • Automatic vaccination, email payment & appointment reminders
  • Billing & Invoicing
  • Boarding Module
  • Calendar
  • Calendar Dashboard
  • Change Log
  • Client / Animal history
  • Client and Animal Records
  • Clinical Module
  • Clinical, product & animal templates
  • Comprehensive Reminder System
  • Customer Online Booking Portal
  • Customer Online Booking Portal
  • Customizable Templates
  • Data import / export
  • Drag & drop interface
  • Employee Time Clock
  • Financial Management
  • Integrated Help Tab
  • Inventory Management
  • Invoices and billing
  • Lab, Imaging, Supplier and Distributor Integrations
  • Multi-channel marketing
  • Paperless and Cloud Based
  • PayJunction and PaymentExpress Integrations
  • Real Time Reporting
  • Role-Based Permissions
  • SSL encryption
  • Self Check-in Kiosk
  • Stock management
  • Supplier and distributor integrations
  • Syndicated billing
  • Tagging
  • Two-factor authentication
  • User access controls
  • User/Role Based Permissions
  • Xero integration
  • eReferral, Insurance, Inventory and Whiteboard Integrations

Avantages

- Increase efficiency, save time and improve revenue with seamless intuitive processes. Automate administrative tasks, reminders, billing capture, generating clinical summaries, inventory ordering and more.

- The calendar dashboard offers a simple real-time, color coded view of your day ahead.

- Access your software from anywhere, on any device with our powerful cloud system. No server or backups required!

- Better cost benefits with simple, scaling pricing options. Low initial hardware investment and no operational downtime, or loss of business.

- Free automatic updates; ezyVet are always taking on board customer feedback to improve the product and add the latest and greatest features. Updated monthly, these are free to ezyVet users.

- Use ezyVet's customer portal to give clients easy access to make online bookings, access clinical data, financial history and much more.

- Better financials with real time reports and accounting software, and payment processor integrations.

- ezyVet's advanced reporting empowers you to make important business decisions.

- Attract more business and increase customer loyalty with comprehensive reminder functionality. Use 2-way SMS, Email and E-Faxing to reach out when the time is right.

- Transform your practice into a paperless environment with E-Signature capture! Present authorization forms to your client and capture their signature directly in ezyVet.

ezyVet - FAQ

Voici quelques-unes des questions fréquentes sur ezyVet.

Q. Quels sont les types de licence disponibles pour ezyVet ?

Types de licences disponibles pour ezyVet :

À partir de: $150/mois

Type de licence: Open source, Abonnement

version d'essai gratuite: Non disponible

1 user: $150/month

2-9 users: $250/month

10-19 users: $450/month

20-29 users: $650/month

30-49 users: $950/month

50-74 users: $1250/month

Additional blocks of 25 users +$250

Q. Quelles sont les principales fonctionnalités du logiciel ezyVet ?

Fonctionnalités du logiciel ezyVet :

  • 2-way SMS and email reminders
  • Accounting and Payment Integrations
  • Activity audit
  • Advanced Reporting
  • Audit logs
  • Automated billing
  • Automated invoices
  • Automatic Billing
  • Automatic stock order generation
  • Automatic vaccination, email payment & appointment reminders
  • Billing & Invoicing
  • Boarding Module
  • Calendar
  • Calendar Dashboard
  • Change Log
  • Client / Animal history
  • Client and Animal Records
  • Clinical Module
  • Clinical, product & animal templates
  • Comprehensive Reminder System
  • Customer Online Booking Portal
  • Customer Online Booking Portal
  • Customizable Templates
  • Data import / export
  • Drag & drop interface
  • Employee Time Clock
  • Financial Management
  • Integrated Help Tab
  • Inventory Management
  • Invoices and billing
  • Lab, Imaging, Supplier and Distributor Integrations
  • Multi-channel marketing
  • Paperless and Cloud Based
  • PayJunction and PaymentExpress Integrations
  • Real Time Reporting
  • Role-Based Permissions
  • SSL encryption
  • Self Check-in Kiosk
  • Stock management
  • Supplier and distributor integrations
  • Syndicated billing
  • Tagging
  • Two-factor authentication
  • User access controls
  • User/Role Based Permissions
  • Xero integration
  • eReferral, Insurance, Inventory and Whiteboard Integrations

Q. Qui utilise ezyVet ?

Utilisateurs habituels du logiciel ezyVet :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues ezyVet est-il disponible ?

Langues dans lesquelles ezyVet est disponible :

anglais

Q. Quels sont les types de licence disponibles pour ezyVet ?

Types de licences disponibles pour ezyVet:

Open source, Abonnement

Q. ezyVet prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par ezyVet.

Q. Avec quelles applications ezyVet peut-il s'intégrer ?

Applications s'intégrant à ezyVet :

Smart Flow, Smart Flow, Xero, Xero

Q. Quelles sont les ressources d'aide disponibles pour ezyVet ?

Ressources d'aide disponibles pour ezyVet :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo