ezyVet

Élégant logiciel vétérinaire basé sur le cloud

4,7 /5 (97 avis) Donnez votre avis !

ezyVet - Présentation

Description du logiciel ezyVet

ezyVet est un système de gestion de cabinet vétérinaire basé sur le cloud conçu pour révolutionner la façon dont les cabinets vétérinaires fonctionnent. Le logiciel vétérinaire ezyVet est convivial et entièrement intégré à Xero et Smart Flow Sheet.

Il est basé sur le cloud, ce qui signifie que l'accès est disponible n'importe où, n'importe quand et sur n'importe quel appareil : il suffit d'une connexion Internet.

Le logiciel ezyVet est conçu en partenariat avec des vétérinaires pour garantir la fourniture d'une solution de gestion clinique complète et utilisable par les vétérinaires. Construites sur une technologie web open source, les mises à jour rapides permettent une personnalisation instantanée sur l'ensemble du programme. ezyVet peut donc être adapté à des situations spécifiques. Que ce soit pour un cabinet de médecine générale, un cabinet spécialisé, un hôpital de référence, un cabinet mobile, un cabinet équin ou un cabinet laitier, ezyVet peut être construit pour répondre aux besoins spécifiques des utilisateurs.

Puissant, convivial et très complet, ezyVet est un logiciel de gestion pour cabinet sur le cloud pour les cabinets vétérinaires.

ezyVet - Présentation

Prix

À partir de
150,00 $US/mois

Types de licence

Essai gratuit
Open source
Abonnement
Rapport qualité-prix

ezyVet - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Asie, Australie, Canada, Europe, Royaume-Uni, États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour ezyVet : ezyVet Calendar
Capture d'écran pour ezyVet : ezyVet Calendar Capture d'écran pour ezyVet : Record details in a customized and reportable format Capture d'écran pour ezyVet : ezyVet's change log creates an audit trail so that data is never lost Capture d'écran pour ezyVet : ezyVet is accessible from anywhere Capture d'écran pour ezyVet : Send automated statements and invoices to customers via email Capture d'écran pour ezyVet : ezyVet integrates with Xero Capture d'écran pour ezyVet : ezyVet Automatic Billing Capture d'écran pour ezyVet : User access controls Capture d'écran pour ezyVet : Target specific animals for a campaign with ezyVet's marketing features Capture d'écran pour ezyVet : Automatic stock order generation

ezyVet - Avis

ezyVet - Avis

Note globale
4,7
/
5
Excellent
72

Très bien
24

Moyen
0

Médiocre
1

Mauvais
0

Rapport qualité-prix
4,7
Fonctionnalités
4,6
Simplicité d'utilisation
4,4
Support client
4,7
99% des utilisateurs recommandent cette application
Rene r G.

Excellent customer service. Innovative platform. The future of the veterinary practice.


Traduire avec Google Translate
Kristen N.

Quick to learn, Highly customizable, Quality Customer service....Ezy Choice :)

Ezyvet has been absolutely amazing. From the very start Ezyvet provided everything we needed, everything we wanted to add, and has the potential to expand as we expand our services. The customer service All Stars are a joy to work with and very quickly address any questions I have.


Traduire avec Google Translate
Jeff C.

Terrible data conversion

Too much extra work. Reduces my efficiency.


Traduire avec Google Translate
Joel J.

Ezyvet and COVID changes

The best answer to the problems we are solving due to Ezyvet is that we can now be proactive due to the data it provides and in the process get our clinic to meet or exceed in a positive manner industry benchmarks. It allows us to identify and focus on them.
Overall, Ezyvet seems to be an all encompassing program that has been very adaptable to our needs. Not only changing our dental programs, adding in desexing / vaccine clinics, but in being able to deal with the special needs of our location (we are in Guam, with internet/power issues, connectivity issues, poor wifi areas, 3 - 7 days for priority mail (no express mail services), and other issues of being far away from everything and everyone in a 2nd world situation.
WE WANTED A SUPPORTED SYSTEM AND WE HAVE RECIEVED MORE SUPPORT, RAPID SUPPORT, AND FOLLOWUP THAN EVER EXPECTED. This in our eyes makes them #1


Traduire avec Google Translate
Joanna P.

Love love love ezyVet. Did I mention I love ezyVet?


Traduire avec Google Translate
Rene r G.
Traduire en français

Excellent customer service. Innovative platform. The future of the veterinary practice.

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 02/04/2018
Provenance de l'avis : Capterra

Avantages

During 2015 and 2016, we tried multiple cloud-based platforms (Idexx Neo, Vet Blue, E Vet Practice), before we settled into EZYVET in April 2017, and have never looked back. EZYVET was able to handle our transition seamlessly, and give a lot of great support. That is one of the best things this company. They provide excellent customer service and are very responsive to any requests. Their platform is very user-friendly, and I love having access to all our patient information, from home. One of the features that we absolutely love is their automated texting and email reminders. This is a very powerful tool in the software, and we have seen the number of appointments made in our practice go up 30% in the past year. We attribute this to the features of this software. That is very exciting for a practice such as ours, who relies so heavily on non-verbal communication with our clients. Currently, between texts and email appointment requests, we are finding that almost 50% of clients are requesting and making appointments through emails and texts (and not phone calls). This is the future of veterinary practice, and EZYVET is ahead of the curve. They also have an online booking system feature which is very exciting. We have a BOOK ONLINE button on our website that automatically creates a new client/ patient profile directly onto the software. Another great feature. Very happy with the software and the customer support.

Inconvénients

Works optimally on google chrome. Not so great on Safari (for MAC users), but EZYVET support has been very responsive to this, and its improving daily. Online scheduler is a work in progress. But progress has been made.

Traduire en français

Réponse de ezyVet

Thanks for your awesome review, we're always looking at ways that we can improve and the Customer Portal has been undergoing constant developments improvements

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Kristen N.
Secteur d'activité: Vétérinaire
Taille de l'entreprise: 13-50 employés
Traduire en français

Quick to learn, Highly customizable, Quality Customer service....Ezy Choice :)

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 03/06/2020
Provenance de l'avis : Capterra

Ezyvet has been absolutely amazing. From the very start Ezyvet provided everything we needed, everything we wanted to add, and has the potential to expand as we expand our services. The customer service All Stars are a joy to work with and very quickly address any questions I have.

Avantages

There are so many features that I love about EzyVet. The seamless integration with Idexx has eliminated missed lab charges and results and the new integration with ReviewTree has been wonderful for collecting reviews for our clients. The capability to customize almost every aspect of the software allows me to produce templates for our doctors to be more efficient with their clinical records. our receptionists to provide catered documents for each client, and our techs to have charts that fit their needs and wants as well. Ezyvet is very easy to understand and learn and I have watched new employees become comfortable with its use in just a few days. On the administrative side every report and count I could want is available and my inventory is easily tracked.

Inconvénients

Inital set up can be time consuming because you need to take the time to decide how you want to create your templates, documents, clinical records etc. The fact that everything is so customized is a blessing after everything is set-up but when you first start out its hard to know what you really want until you get to know the software and how you want to use it in your practice.

Traduire en français

Réponse de ezyVet

Thank you so much Kristen for such an incredible review!

I have just shared it with the whole ezyVet team across three continents, and it's made a lot of people's day.

Keep your ears open as we'll soon be rolling out some really exciting features that will further transform the way you run your business.

Sincerely
The ezyVet Team

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Jeff C.
Secteur d'activité: Vétérinaire
Taille de l'entreprise: 13-50 employés
Traduire en français

Terrible data conversion

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 08/07/2019
Provenance de l'avis : Capterra

Too much extra work. Reduces my efficiency.

Avantages

Cloud based, access from anywhere is convenient.

Inconvénients

Terrible data conversion. Too many redundant tabs, too much clicking to navigate. Records including lab results are editable with no tracking of changes in some cases. Time consuming entering charges. No easy way to move estimate over to invoice.

Traduire en français

Réponse de ezyVet

Hi Jeff,

Thank you for your review and we're very sorry about the experiences you've had. Our 24/7 Support team are always on standby to help you so please don't hesitate to contact them via your Support Portal or phone call.

We welcome the opportunity to discuss these challenges with you, as there are solutions and specific reasons to your points, and would be happy to provide the appropriate details as soon as you need.

Regards,
The team at ezyVet

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 0.0/10

Joel J.
Secteur d'activité: Vétérinaire
Taille de l'entreprise: 13-50 employés
Traduire en français

Ezyvet and COVID changes

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 30/05/2020
Provenance de l'avis : Capterra

The best answer to the problems we are solving due to Ezyvet is that we can now be proactive due to the data it provides and in the process get our clinic to meet or exceed in a positive manner industry benchmarks. It allows us to identify and focus on them.
Overall, Ezyvet seems to be an all encompassing program that has been very adaptable to our needs. Not only changing our dental programs, adding in desexing / vaccine clinics, but in being able to deal with the special needs of our location (we are in Guam, with internet/power issues, connectivity issues, poor wifi areas, 3 - 7 days for priority mail (no express mail services), and other issues of being far away from everything and everyone in a 2nd world situation.
WE WANTED A SUPPORTED SYSTEM AND WE HAVE RECIEVED MORE SUPPORT, RAPID SUPPORT, AND FOLLOWUP THAN EVER EXPECTED. This in our eyes makes them #1

Avantages

Ezyvet has dramatically changed our veterinary practice. I can go to the performance reports and get the data I need for any time period desired. This has allowed us to be pro-active in changes. Data revealed that our Dentistry services were severely underused and dental products not being sold. Recognizing this in actual data (as opposed to our erroneous belief) has resulted in a new push to dramatically increase our dental services. This is an ongoing update and we can monitor its success. And it is already successful.

Covid however caused us to make changes significant changes to the flow and care of our patients. There are status flags that we basically ignored before COVID. However, we found them to be our major communication "device" as we changed our procedures once COVID happened. All staff could now see where the patient was - in regards to treatment/discharge/collection/etc.. Nothing new needed to be learned, the system was already set up for us to use. The change to using it was rapid, the learning curve was quick and done. This showed us how flexible Ezyvet is and how it can change with our needs.

We additionally added in Vaccine clinics and spay and neuter clinics, mostly to ease the overload we have due to everyone being home and observing their pets (and spending their Govt issued money). Ezyvet allowed us to make specific prices for those days only, and track the data so that we could improve at the next clinic. Ezyvet is adaptable to our nee

Inconvénients

The tagging system is a bit complicated for me, but thank goodness for our hospital administrator and IT person. They fully understand it and use it well. Maybe I will get the hang of it - but since they are doing so well at it ..................
However, my biggest complaint is that I write out an estimate for a client, send it to them (or whatever) and then rely on it for when the service is to be performed. However, I then have to write an entire new invoice when the procedure is performed. I do not understand why the estimate cannot be instantly converted into an active invoice - while maintaining the estimate in its original form. To me this is double work and frustratingly inefficient.

Traduire en français

Réponse de ezyVet

Thank you so much for another fantastic review, Joel! We really appreciate you taking the time.

I have shared your estimates feedback internally amongst the team. Hopefully we can find a nice easy solution to cut down your current double handling.

Once again, thank you very much and all the best to the whole team in Guam.

Best
The ezyVet Team

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Joanna P.
Secteur d'activité: Vétérinaire
Taille de l'entreprise: 13-50 employés
Traduire en français

Love love love ezyVet. Did I mention I love ezyVet?

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 11/05/2020
Provenance de l'avis : Capterra

Avantages

Thank god for the cloud! I can write notes and arrange prescriptions from home, the local cafe, hiking in a park, or anywhere that I have internet access. I'm no longer chained to my desk in the clinic.

The integration with our send-out reference laboratories and in house lab machines and xrays is great, as the integration with SmartFlow makes streamlining workflow and capturing charges for surgeries and hospitalized patients so much easier.

Emailing and texting directly from the software is a great feature, no need to re-write the whole conversation down into the medical record.

Automated appointment reminders by SMS are sent daily and when owners reply, their appointment is automatically confirmed in the schedule - saving so much time for reception and resulting in so many fewer no-shows.

The online client portal allows people to make appointments themselves, check their pet's vaccine status, tracks their weight and vitals for every appointment, and displays all medication history and client handouts as well as any other parts of the medical record that we want to share.

Updates are frequent and they're very responsive to suggestions for feature upgrades.

The support is incredible. They probably know me by name after all the calls I've made over the past 2 years, but there's only been a couple of times they couldn't find a solution for me.

And it's beautiful to look at!

Inconvénients

The written help guide isn't great so if I can't figure out how to do something I need to call in or request a ticket.

The formatting options for emails and documents are pretty basic. Inserting jpgs into a document is time consuming and not very user friendly. Pdfs cannot be uploaded as a document template without converting each page into a separate jpg.

Last time I checked, the dental chart didn't count as part of the medical record - not great when you're sending records to other clinics.

Currently, although SMS text replies are automatically imported into the medical record, email replies are not. However I understand they are working on this, yay!

Traduire en français

Réponse de ezyVet

Hello Joanna,

Thank you for your great review! It is great to see you and your clinic getting the best out of ezyVet.

You'll be glad to know that the help guides are something that have just received a massive upgrade so watch this space.

I've also shared on your feedback among the team. Expect improvements as we roll out our new updates.

Sincerely
The ezyVet Team

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
9,5/10
Basé sur 97 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

ezyVet - Prix

ezyVet - Prix

À partir de
150,00 $US/mois
Essai gratuit
Open source
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,7/5
Basé sur 97 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

ezyVet - Fonctionnalités

ezyVet - Fonctionnalités

API
Base de données de clients
Facturation
Fonctionnalité de recherche
Gestion des calendriers
Gestion des devis
Gestion des documents
Gestion des factures
Gestion des stocks
Importation et exportation de données
Intégration comptable
Intégration de tiers
Notifications automatiques
Paiements électroniques
Rappels
Rapports et statistiques
Rapports personnalisables
Suivi de l'inventaire
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4,6/5
Basé sur 97 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

ezyVet - FAQ

ezyVet - FAQ

Voici quelques-unes des questions fréquentes sur ezyVet.

Q. Quels sont les types de licence disponibles pour ezyVet ?

Types de licences disponibles pour ezyVet :

À partir de: 150,00 $US/mois

Type de licence: Open source, Abonnement

Essai gratuit: Non disponible

Q. Quelles sont les principales fonctionnalités du logiciel ezyVet ?

Nous n'avons pas d'informations sur les fonctionnalités de ezyVet.

Q. Qui utilise ezyVet ?

Utilisateurs habituels du logiciel ezyVet :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues ezyVet est-il disponible ?

Langues dans lesquelles ezyVet est disponible :

anglais

Q. Quels sont les types de licence disponibles pour ezyVet ?

Types de licences disponibles pour ezyVet:

Open source, Abonnement

Q. ezyVet prend-il en charge les appareils mobiles ?

Appareils pris en charge par ezyVet :

Android, iPhone, iPad

Q. Avec quelles applications ezyVet peut-il s'intégrer ?

Applications s'intégrant à ezyVet :

Amazon Chime, PayJunction, Smart Flow, Smart Flow, Vetstoria, Xero, Xero, Zoom

Q. Quelles sont les ressources d'aide disponibles pour ezyVet ?

Ressources d'aide disponibles pour ezyVet :

Support en ligne, FAQ, Support téléphonique, Tutoriels vidéo, Base de connaissances