Desktop Central de ManageEngine est une application intégrée de gestion des appareils mobiles et de bureau qui permet la gestion centralisée des ordinateurs de bureau, serveurs, ordinateurs portables, tablettes et smartphones.
Desktop Central permet aux techniciens d'automatiser leurs routines de gestion de bureau habituelles. L'installation de correctifs, la distribution de logiciels, la gestion des ressources informatiques, la gestion des licences logicielles, la surveillance des statistiques d'utilisation des logiciels, la gestion de l'utilisation des périphériques USB, le contrôle de bureau à distance et autres peuvent être automatisés avec Desktop Central. Le logiciel prend en charge la gestion des systèmes d'exploitation Mac, Windows et Linux.
Les utilisateurs peuvent gérer leurs appareils mobiles pour déployer des politiques et des profils, configurer le Wi-Fi sur des appareils, les comptes e-mail, le VPN, etc., appliquer des restrictions à l'utilisation de l'appareil photo et du navigateur, sécuriser les appareils mobiles en activant les codes d'accès, le verrouillage et la réinitialisation à distance, etc.
Desktop Central permet de gérer l'ensemble des smartphones et tablettes iOS, Windows et Android.
ManageEngine Desktop Central has helped us improve our overall technical and operational support to staff and further, helped consolidate software and resources.
ManageEngine Desktop Central is a robust set of tools that allow s you to deploy, automate, and support your end user's device with a simple to manage interface. Before using ManageEngine my team used a wide variety of tools and a lot of 'hands-on' involvement to maintain our diverse set of end-user equipment, but, with Desktop Central we are able to deploy images, software, manage patches, set security policies, and provide remote support all from one central location.
The setup can be a little overwhelming at first due to all of the configuration and features. While the support team was good and very friendly, it would be better if there is more standardized KBs and how-to videos to help support some of the advanced functions.
Huge time savings in supporting our end users!
- ease of use
- value for Money is excellent!!!
- covers (almost) all our endpoint management Needs
- steady improvement in functionality
Technical Support should be improved! The technicians seem very knowledgeable! Anyhow, I miss the personal contact to the Support engineers. I don't like how, in a Support session, the technician connects to my PC and starts clicking around and Chat through Notepad. Any other vendor's Support technician would give me a call and stay on the phone while Troubleshooting Problems. It's a great way to learn about the product for me, and for the technician it may also be usefull as I may help the technician by providing Details more easely. I think that it would improve the Support process drastically. I really dislike the way Support works at the Moment!
We're extremely happy with it. I'd not only buy it again but would recommend it to others and have done so.
We needed a product to apply patches to both Microsoft & 3rd Part products. Others we looked at were more expensive and not as feature rich. Desktop Central is excellent at what it does and the support team, normally accessed through chat, has been very good. It even has many features we've not taken advantage of yet but likely will in the future. However, we certainly have done more than just simple patching. We've used to to simplify group policy-like changes, restart all of our desktops on a schedule, apply started task changes, and so forth. We've been very happy with it. And it's very reasonanably priced in the marketplace.
Sometimes it's a bit difficult to navigate through all of the different options, but even when that's true the chat support is very good at assistance.
We use Desktop Central as it offers so many extra features, as I mentioned in my first paragraph. These features are really useful and save so much time.
There are so many useful features in Desktop Central. My favourite features are:
- Being able to remotely wake up and shut down computers
- Inventory history showing hardware changes
- Reports of which user logged onto which computers, which really helps find who works at which desk
The updating routine for getting the latest version of Desktop Central is very tedious, requiring a backup, shut down, downloading a file, and then manually running a patch installer. I would like to see an automatic updater, but perhaps it is for those who are very strict about software installations.
It automates a lot of things that takes time to manually do it. In simple words, it saved enormous time, energy, money and definitely increase productivity.
Ease of use, available feature to monitor status of specific computer desktop, server and laptop. As part of my job, to ensure 100% software patches are applied and monitored this application is very important to me or must have.
Poor support, raised a simple recurring issue (which suddenly occured) but no sulotion even remotely checked and provided the logs but still no clear guidance on how to correct. We have software patches for some reason cannot be distributed to computer desktops. We can manully download from the server and iinstall manually with no issue.
Voici quelques-unes des questions fréquentes sur ManageEngine Desktop Central.
Types de licences disponibles pour ManageEngine Desktop Central :
À partir de: 795,00 $US/année
Type de licence: Gratuit, Licence unique, Abonnement
version d'essai gratuite: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de ManageEngine Desktop Central.
Utilisateurs habituels du logiciel ManageEngine Desktop Central :
Grandes entreprises, Entreprises de taille moyenne, Non Profit, Administration publique, PME
Langues dans lesquelles ManageEngine Desktop Central est disponible :
chinois (simplifié), danois, néerlandais, anglais, finnois, français, allemand, italien, japonais, norvégien, polonais, portugais, russe, espagnol, suédois, turc
Types de licences disponibles pour ManageEngine Desktop Central:
Gratuit, Licence unique, Abonnement
Appareils pris en charge par ManageEngine Desktop Central :
Android, iPhone, iPad
Applications s'intégrant à ManageEngine Desktop Central :
Axonius, ManageEngine ServiceDesk Plus, ManageEngine ServiceDesk Plus, Mobile Device Manager Plus, ServiceNow, Spiceworks, Zendesk, Zendesk
Ressources d'aide disponibles pour ManageEngine Desktop Central :
FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo