Igea Home Health Software is an all-in-one home health management and billing solution exclusively designed for home care agencies of all sizes. The fully-integrated system was built to help home health agencies grow, as well as maximize their efficiency.
Because Igea HHC is web-based, caregivers can easily communicate with other clinicians and insurers on-the-go, using any mobile device such as an iPad or tablet.
The Igea home health billing solution offers features for various core business needs that are highly flexible, customizable, and allow for a completely paperless workflow. Those features include billing and invoicing, scheduling and time management, eligibility and claims, compliant communications and customizable reporting.
Igea Software also includes the following integrated modules for managing specific agency functions:
Point of Care
Electronic Medical Records
The Home Health Care company that I work for is unique. The insurance we work with is not mainstream, so when we started looking into switching to a database we had a lot of trouble finding one that could handle our insurance and reporting requirements.
We started off with a different company. While they were selling their program to us, they were very attentive and seemed willing to help us figure out how to tweak their software to fit our needs. However, that all changed once we signed our name on the dotted line. Their technical support either would not return my call or could not understand my situation, so I couldn't receive and help from them. When I attempted to contact the marketing agent for additional help, he would never return my call.
One of our sister companies found IGEA and asked that I attend a demo with the thought that we might switch companies. I have to say that, going into that demo, I was not hopeful that it would be any different. Needless to say, when Eileen called for our appointment, I had a bit of an attitude.
That changed almost immediately. The layout of IGEA was so smooth and easy to follow. Everything needed was right there. As she progressed with her demo, I was more and more impressed. Everything was easier than the other system, and when she showed me their scheduling, I was sold!
Since we have signed on the bottom line, my marketing agent has called and emailed several time to make sure everything is going well. She has returned all my calls, even while traveling. On several occasions, she has taken the time out of her busy schedule to walk me through any and all problems, and she doesn’t get off the line with me until I understand how to precede.
When I have contacted IGEA’s technical support department, I have gotten a response within a couple of hours. They are helpful and stay with me until either I understand or we work out my issue. It has been wonderful working with such attentive and helpful staff.
My company covers a four-state region, which led to some additional coordinating when it came to scheduling our training sessions. IGEA was helpful and accommodating. Because of that, the training was easy for everyone to attend. Our trainer is great! She has been very thorough and makes sure we all understand everything before she moves on to the next section.
I couldn’t have asked for better. Over all our experience with IGEA has been wonderful and I would be pleased to recommend them to anyone looking to move into the EMR world.
I use Igea for PT notes and it's fine..... It's just not the best one!
I like how it forwards information from my previous note, onto the one that I'm currently working on.
1)EMR screen can get cluttered when you have multiple disciplines working with a pt. and can become difficult to follow if you want to focus on just one discipline.
2)If you work for multiple companies you have to have multiple email addresses to use for each company.
3)You have to save and close your note if you need to look back at evaluation .
I've used Kinnser, Axxess and Therapy Boss also...These softwares are more therapist friendly and less time consuming that Igea.
Assisted in implementing the Start-up phase of our company.
The things that work well are those things already designed into the software. The business environment is not static, but is changing, forcing agencies to meet new and unexpected challenges daily.
extremely poor support on anything requiring 2nd tier support. This anything involving their interfacing system that is not automated. Everything is just fine until something breaks!! Then there is no one to fix it.
We utilized Igea software from the very first day that we began our company. The functionality and oversight that the software allowed for us from an administrative and daily operations standpoint enabled us to operate at such a streamlined efficiency that surprised even us!
I knew we were in good hands when I was able to work with the sales department and saw first hand the amount of time that they took not just to explain to me how their software worked, but that they showed a genuine interest in actually learning about my company and the direction we were wanting to go and understanding how Igea could come along side us and provide us the best platform possible to be successful in our given industry.
A true benchmark of a successful company is that they are always engaged in the process of improvement. The amount of revisions and updates I've seen from Igea since we started with them gives me great confidence in knowing that they desire to be on the leading edge of my industry and that they take seriously my thoughts, concerns and needs for how we need the software to better work for us as we continue to grow and expand.
To know that my voice is not only heard but is valued is worth its weight in gold. I am thankful that I am able to partner with a team like Igea in bettering my business model and ultimately providing a better service and product to our clients.
I love Igea. I found out about Igea from Google while doing some research when I first started my company in 2009. When I spoke to other agencies and users of medical software, they encouraged me to go with a company that has a good customer support system. I chose Igea because they are always available for questions and concerns. Igea is the only software company I have utilized, and I'm glad I made that decision. They always have the latest updates and are constantly trying new ways to improve and make the software user-friendly. There are so many features in Igea, we are still exploring them all! I highly recommended this product for three reasons: 1) great customer service, 2) user-friendly, and 3) always updating the software to make it even better than it already is!
There is no feature or functionality that I don't like about Igea.
Igea Software offers personalized pricing for small to large agencies.
Users can work with Igea and monitor agency and patient status from any device, including desktop computers, iPads, and Android devices.
Igea HHC users can record electronic medical record (EMR) information and share it immediately with authorized providers, payers, agency personnel, and caregivers.
The MD Portal enables users to send and receive patient records without compromising PHI, as well as send emails via Igea HHC's HIPAA regulated iMail feature.
Users can bill Medicare and all other insurance companies directly via Igea HHC, as well as create and save draft bills.
Igea HHC is completely cloud-based, so the software will always be up-to-date with the latest version.
Voici quelques-unes des questions fréquentes sur Igea HHC.
Types de licences disponibles pour Igea HHC :
À partir de: 80,00 $US/mois
Type de licence: Abonnement
version d'essai gratuite: Non disponible
Igea Software offers personalized pricing for small to large agencies.
Fonctionnalités du logiciel Igea HHC :
Utilisateurs habituels du logiciel Igea HHC :
Grandes entreprises, Entreprises de taille moyenne, PME
Langues dans lesquelles Igea HHC est disponible :
Types de licences disponibles pour Igea HHC:
Nous n'avons pas d'informations sur les appareils pris en charge par Igea HHC.
Nous n'avons pas d'informations sur les intégrations offertes par Igea HHC.
Ressources d'aide disponibles pour Igea HHC :
FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo