i-Sight is a cloud-based investigative case management solution that was designed to help manage HR, fraud, and compliance investigations. The solution was created for small to large organizations within a variety of industries including financial services, insurance and infrastructure, manufacturing, healthcare, retail and food services.
i-Sight streamlines investigation processes and helps conduct accurate and detailed investigations using powerful documentation and reports. Investigators can efficiently track cases and keep on top of deadlines. Custom one-click summary reports give valuable insight into an organization’s operations, and help reduce risk by identifying trends and opportunities for improvement.
The i-Sight solution can be configured for any department, role, or industry including human resources, corporate security, ethics and compliance, health and safety, loss prevention, fraud, harassment, and more. Investigators, managers and executives using i-Sight reduce the chances of litigation and improve regulatory risk management and compliance.
Users can set custom access roles that allow authorized users to see and/or edit cases based on their role levels. i-Sight offers real-time collaboration between colleagues and supervisors, and a complete audit trail shows a detailed history of case activity including notes, emails and evidence.
Nowadays every customer query or complaint is attended to promptly
There is live support 24/7 available to the users
It is easily integrated with most software platforms such as Android, Windows
When the systems are down, this software also goes down and this makes the follow -up of the set complaints hard to effect
Probabilité de recommander le produit
Their case tracker does as it promised. If you track it, it can be reported.
Ease of use.
Great Customer Service and Sales Dept.
Cons-Some glitches in the system. Nothing major and fixable. One item repeated the following year.
+easy to use - very intuitive
+good reporting system
-low speed when reports are generated
-possibility to protect the reports from edit by other users
i-Sight users can quickly and easily create new cases, collect complaints and other case-related information from any intake stream, and store them within one central database.
Users are able to manage investigations with a rules-based workflow and create logical, structured processes using the i-Sight solution.
i-Sight’s secure and scalable platform is accessible from any device with an internet connection including desktop computers, laptops, tablets and mobile phones.
i-Sight offers powerful summary reports that provide users with in-depth information on trends and risks for analysis and investigation.
Users can integrate i-Sight with other software and systems for a seamless workflow, including SAP, Oracle, Salesforce, Gmail, Outlook, and more.
Voici quelques-unes des questions fréquentes sur i-Sight.
Types de licences disponibles pour i-Sight :
version d'essai gratuite: Non disponible
Contact i-Sight for detailed pricing information.
Fonctionnalités du logiciel i-Sight :
Utilisateurs habituels du logiciel i-Sight :
Grandes entreprises, Entreprises de taille moyenne, Administration publique, PME
Langues dans lesquelles i-Sight est disponible :
Nous n'avons pas d'informations sur les types de licences de i-Sight.
Nous n'avons pas d'informations sur les appareils pris en charge par i-Sight.
Applications s'intégrant à i-Sight :
Gmail, Microsoft Outlook, Oracle CRM On Demand, Oracle JD Edwards EnterpriseOne, SAP Business One, SAP Digital CRM, Salesforce Sales Cloud
Ressources d'aide disponibles pour i-Sight :
Support en ligne, Support téléphonique