i-Sight - Prix, fonctionnalités, avis et comparateur de logiciels

i-Sight

Investigative case management software

4.3/5 (3 avis)

i-Sight - Présentation

i-Sight is a cloud-based investigative case management solution that was designed to help manage HR, fraud, and compliance investigations. The solution was created for small to large organizations within a variety of industries including financial services, insurance and infrastructure, manufacturing, healthcare, retail and food services.

i-Sight streamlines investigation processes and helps conduct accurate and detailed investigations using powerful documentation and reports. Investigators can efficiently track cases and keep on top of deadlines. Custom one-click summary reports give valuable insight into an organization’s operations, and help reduce risk by identifying trends and opportunities for improvement.

The i-Sight solution can be configured for any department, role, or industry including human resources, corporate security, ethics and compliance, health and safety, loss prevention, fraud, harassment, and more. Investigators, managers and executives using i-Sight reduce the chances of litigation and improve regulatory risk management and compliance.

Users can set custom access roles that allow authorized users to see and/or edit cases based on their role levels. i-Sight offers real-time collaboration between colleagues and supervisors, and a complete audit trail shows a detailed history of case activity including notes, emails and evidence.

Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Canada

Langues

anglais

i-Sight - Avis

Note globale
4.3/5
100% d'avis positifs
1
Excellent
2
Très bien
0
Moyen
0
Médiocre
0
Horrible

The best customer management software that i've used

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 24.05.2018
Provenance de l'avis : Capterra

Nowadays every customer query or complaint is attended to promptly

Avantages

There is live support 24/7 available to the users
It is easily integrated with most software platforms such as Android, Windows
Cost-effective

Inconvénients

When the systems are down, this software also goes down and this makes the follow -up of the set complaints hard to effect

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10

We have been with i-Sight since July 2012. They are great and their product is performing as I hope

Publié le 29.05.2016
Provenance de l'avis : Capterra

Their case tracker does as it promised. If you track it, it can be reported.
Ease of use.
Great Customer Service and Sales Dept.
Cons-Some glitches in the system. Nothing major and fixable. One item repeated the following year.

Note détaillée

Simplicité d'utilisation
Support client

Carmeuse Europe decided to use i_Sight after experience in North America.

Publié le 30.05.2016
Provenance de l'avis : Capterra

+easy to use - very intuitive
+good reporting system

-low speed when reports are generated
-possibility to protect the reports from edit by other users

Note détaillée

Simplicité d'utilisation
Support client

i-Sight - Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Rapport qualité-prix
Contact i-Sight for detailed pricing information.

i-Sight - Fonctionnalités

  • Attachments and evidence
  • Batch processing automation
  • Brandable
  • Case assignment
  • Case history and audit trail
  • Case reviews
  • Case status alerts
  • Collaboration
  • Customizable roles
  • Email
  • GIS reports
  • Investigation reports
  • Notes
  • Oversight and exception reports
  • Report builder
  • Search keywords
  • Set to-dos
  • Single Sign-On (SSO)
  • Track time, expenses and recoveries
  • Trend reports
  • Workflow alerts

i-Sight - Avantages

i-Sight users can quickly and easily create new cases, collect complaints and other case-related information from any intake stream, and store them within one central database.

Users are able to manage investigations with a rules-based workflow and create logical, structured processes using the i-Sight solution.

i-Sight’s secure and scalable platform is accessible from any device with an internet connection including desktop computers, laptops, tablets and mobile phones.

i-Sight offers powerful summary reports that provide users with in-depth information on trends and risks for analysis and investigation.

Users can integrate i-Sight with other software and systems for a seamless workflow, including SAP, Oracle, Salesforce, Gmail, Outlook, and more.

i-Sight - FAQ

Voici quelques-unes des questions fréquentes sur i-Sight.

Q. Quels sont les types de licence disponibles pour i-Sight ?

Types de licences disponibles pour i-Sight :

version d'essai gratuite: Non disponible

Contact i-Sight for detailed pricing information.

Q. Quelles sont les principales fonctionnalités du logiciel i-Sight ?

Fonctionnalités du logiciel i-Sight :

  • Attachments and evidence
  • Batch processing automation
  • Brandable
  • Case assignment
  • Case history and audit trail
  • Case reviews
  • Case status alerts
  • Collaboration
  • Customizable roles
  • Email
  • GIS reports
  • Investigation reports
  • Notes
  • Oversight and exception reports
  • Report builder
  • Search keywords
  • Set to-dos
  • Single Sign-On (SSO)
  • Track time, expenses and recoveries
  • Trend reports
  • Workflow alerts

Q. Qui utilise i-Sight ?

Utilisateurs habituels du logiciel i-Sight :

Grandes entreprises, Entreprises de taille moyenne, Administration publique, PME

Q. Dans quelles langues i-Sight est-il disponible ?

Langues dans lesquelles i-Sight est disponible :

anglais

Q. Quels sont les types de licence disponibles pour i-Sight ?

Nous n'avons pas d'informations sur les types de licences de i-Sight.

Q. i-Sight prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par i-Sight.

Q. Avec quelles applications i-Sight peut-il s'intégrer ?

Applications s'intégrant à i-Sight :

Gmail, Microsoft Outlook, Oracle CRM On Demand, Oracle JD Edwards EnterpriseOne, SAP Business One, SAP Digital CRM, Salesforce Sales Cloud

Q. Quelles sont les ressources d'aide disponibles pour i-Sight ?

Ressources d'aide disponibles pour i-Sight :

Support en ligne, Support téléphonique

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