--- description: Case IQ : qu'en pensent les utilisateurs ? Lisez les avis sur Case IQ, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Case IQ - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de conformité](/directory/243/compliance/software) > [Case IQ](/software/103787/case-iq) # Case IQ Canonical: https://www.getapp.fr/software/103787/case-iq Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/103787/case-iq?page=2) > Logiciel de gestion de cas d'investigation pour les organisations de marque, les banques et les écoles, pour la gestion des ressources humaines, la fraude et les enquêtes de conformité > > Conclusion : 11 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 11 Avis | | Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Case IQ - **Entreprise fondée en**: 1999 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Autriche, Belgique, Canada, Finlande, France, Irlande, Islande, Luxembourg, Norvège, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, Suisse, États-Unis ## Fonctionnalités - Accès mobile - Alertes de risque - Alertes par e-mail - Alertes/Notifications - Alerts/Escalation - Analyse du service client - Analyse prédictive - Archivage et rétention - Assurance qualité - Authentification unique - Automatisation des processus et flux de travail - Autorisations basées sur les rôles - Base de données intégrée - Champs personnalisables - Communication multicanal - Conforme HIPAA - Conformité FDA - Conformité ISO - Conformité OSHA - Conformité Sarbanes-Oxley ## Intégrations (12 au total) - Gmail - JD Edwards EnterpriseOne - JIRA Service Management - Microsoft Outlook - Okta - Oracle CRM On Demand - Oracle PeopleSoft - Ping Identity - SAP Business One - Salesforce Sales Cloud - ServiceNow - Workday HCM ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de conformité](https://www.getapp.fr/directory/243/compliance/software) ## Catégories connexes - [Logiciels de conformité](https://www.getapp.fr/directory/243/compliance/software) - [Logiciels de gestion des plaintes](https://www.getapp.fr/directory/841/complaint-management/software) - [Logiciels de sécurité matérielle](https://www.getapp.fr/directory/951/physical-security/software) - [Logiciels d'analyse criminelle](https://www.getapp.fr/directory/1025/investigation-management/software) - [Outils de gestion d'incidents](https://www.getapp.fr/directory/1415/incident-management/software) ## Logiciels similaires 1. [FaceUp Whistleblowing System](https://www.getapp.fr/software/2050652/faceup) — 4.8/5 (45 reviews) 2. [Resolver](https://www.getapp.fr/software/104325/perspective) — 4.4/5 (79 reviews) 3. [Cority](https://www.getapp.fr/software/102793/medgate-ehs-software) — 4.4/5 (108 reviews) 4. [Sofvie](https://www.getapp.fr/software/2039423/sofvie) — 4.7/5 (26 reviews) 5. [Falcony](https://www.getapp.fr/software/105489/audits-dot-io) — 4.7/5 (33 reviews) ## Avis ### "The best customer management software that i've used" — 5.0/5 > **Dennis** | *24 mai 2018* | Taux de recommandation : 9.0/10 > > **Avantages**: There is live support 24/7 available to the users It is easily integrated with most software platforms such as Android, Windows Cost-effective > > **Inconvénients**: When the systems are down, this software also goes down and this makes the follow -up of the set complaints hard to effect > > Nowadays every customer query or complaint is attended to promptly ----- ### "Valfilm USA i-sight Review" — 5.0/5 > **Steven** | *23 septembre 2020* | Matières plastiques | Taux de recommandation : 10.0/10 > > **Avantages**: We find the amount of information we can add to each case through the initial case opening module as well as the Files, Product and Root Cause/Corrective Action modules to be extremely helpful is resolving cases. This software easily replaced our former method of capturing information used to close complaints. > > **Inconvénients**: We have not found reporting to be helpful yet. > > We are able to more effectively communicate the progress of case resolution to the customer. This software has improved our customer relationships. Our customer appreciate our ability to keep them abreast of how our investigations and resolutions are proceeding. ----- ### "i-Sight Case Management for HR Investigations" — 5.0/5 > **Sara** | *26 mars 2019* | Produits alimentaires | Taux de recommandation : 5.0/10 > > **Avantages**: This software lets you document HR incident reports including the method of notification, the parties involved (if known), investigation details including outcomes, and it lets you attach any applicable documentation related to the investigation or action taken. > > **Inconvénients**: Searching for previous investigation details was not the easiest task to undertake because it depended on what fields and buzz words the investigator used to identify a particular case. This made reviewing actions previously taken in similar situations extremely difficult. It also created challenges in pulling case specific details for internal audit and/or regulatory agencies. > > Overall, I-Sight is great in concept however specific documentation standards may need to developed upon implementation to avoid issues in locating case details at a later date. If that is not possible, I would recommend users also maintain a tracking log with general category details, dates and case number for easier access to closed cases as needed. ----- ### "Great software" — 4.0/5 > **Utilisateur vérifié** | *19 août 2019* | Enseignement supérieur | Taux de recommandation : 9.0/10 > > **Avantages**: i-Sight has been customized to perfectly meet our needs to track files. Once the software was setup based on our needs, it took our staff sometime to figure out what fields to add to make the software work for us. Now that software is working to satisfy our needs, it's great. Very easy to use and understand. > > **Inconvénients**: Screens (in our customized software) do not have a link to go to a previous/next record. So the web browser back button needs to be used. It's a nice to have if this was a standard feature. > > Great experience. Software helps us with our daily maintenance of our records. We can custom run reports and get the data required to get our reporting requirements satisfied. ----- ### "Does What it's Supposed to" — 5.0/5 > **Utilisateur vérifié** | *30 août 2018* | Vente au détail | Taux de recommandation : 9.0/10 > > **Avantages**: i-Sight focuses mainly on incident report management. As a supply chain specialist, I also deal with customer feedback and responses. During times of incident regarding our products, it is a great deal to be able to keep data of this incident and to be able to keep log of this for future uses. It is very helpful and useful in incident management. A software every company needs. > > **Inconvénients**: Features are very specific and minimal. Hoping for future updates for additional useful features. ----- Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/103787/case-iq?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/103787/case-iq) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées