Cisco WebEx

Cisco WebEx

Conférence web, conférence vidéo, partage de bureau

4.4/5 (3248 avis)

Cisco WebEx - Présentation

- Mettez tout le monde sur la même page
Partagez tout ce que vous voyez sur votre ordinateur avec tout le monde pendant la réunion. Ils n'ont pas besoin d'un compte WebEx pour voir ce que vous voyez.

- Collaborez en temps réel
Utilisez votre tableau blanc, vos notes, vos outils d'annotations pour marquer des documents que vous partagez. Donnez les à tout le monde pendant la réunion et permettez aux autres de faire de même.

- Soyez plus proche de vos collaborateurs grâce aux conférences vidéos.

- Ne ratez plus aucun moment
Gardez une trace de toutes les décisions prises ou des conversations en enregistrant la réunion en un clic. Puis partagez la de façon sécurisée avec qui vous voulez.

- Rendez vos réunions en ligne mobiles
Vous pouvez, vous et vos collaborateurs, rejoindre une réunion depuis votre ordinateur portable, votre ordinateur de bureau, votre tablette ou votre mobile.

Prix

À partir de
19,00 $US/mois
Types de licence
version d'essai gratuite
Gratuit
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Inde, Japon, Amérique latine

Langues

chinois (simplifié), chinois (traditionnel), anglais, français, allemand et 5 autres, italien, japonais, coréen, portugais, espagnol

Cisco WebEx - Avis

Note globale
4.4/5
90% d'avis positifs
1695
Excellent
1233
Très bien
272
Moyen
41
Médiocre
7
Mauvais
Malith madhawa I.
Traduire avec Google Translate

Best for Virtual Meetings

Logiciel utilisé tous les mois pendant plus d'un an
Publié le 15/09/2019
Provenance de l'avis : Capterra

First of all, I use the Cisco Webex for all professional meetings with my clients. It is convenient for me as most of my clients do use the software regularly. Additionally, it has saved my valuable time by slashing all unnecessary traveling time to clients' offices and subsequent waiting times.

Secondly, it provides me the complete cybersecurity and end to end protection for my discussions. Cisco has committed to the highest international cybersecurity compliances and therefore I do not hesitate to share any confidential information through Cisco in my virtual meetings.

Thirdly, this software has many features such as sharing files, digital whiteboards, background noise detection, and mute suggestions, wireless connection options, etc. These features have made my virtual meetings far more productive and effective. Especially, when I do presentations to my clients, I have complete peace of mind, which is very important to my daily business activities.

Finally, yet importantly, it has given me the real value for the money I spent to purchase the software. Initially, I used the free version for a shorter period and it is inevitable to prevent yourself from purchasing the full version once you realized the beauty of this software.

Avantages

Well, Cisco Webex Meetings offers the highest quality of audio and video outputs that anyone could expect from such a provider. It is fascinating and perfect for your crucial virtual meetings. The video quality is superb (may depend on your internet speed, device, and browser) and it has no disruptions nor freezings which waste your time as well as resources. The quality of the audio is also at the highest standards and it runs exactly along with the video by giving all participants the real-time experience unlike other software, which caters awkward and irritating experience when the video and audio do not flow the real-time.

Then again, it supports any device you have. Let it be a smartphone, desktop computer, laptop, notepad or tab, Webex suits for any device. It is fantastic. Moreover, the easy installation process has made the software much more popular and effective. No downloads or plug-ins required.

The instant connection between the registered devices and the meeting room is an excellent feature in Webex. You really do not need to connect your device manually, the software itself will do it for you once you enter into the meeting room.

Inconvénients

So far I have not come across any drawbacks in this software as it perfectly, identified all customer requirements and provided them at their best quality.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
David S.
Traduire avec Google Translate

Host Meetings Professionally!

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 25/07/2019
Provenance de l'avis : Capterra

Cisco WebEx keeps our meetings professional for both internal users and clients we work with! We've noticed that most people are familiar with the software and have used it before so it makes hosting meetings even easier.

Avantages

WebEx is really easy to use and setup! From both the view point of the admin setting up a meeting or an end user who was invited to a meeting, it's all really simple! I especially enjoy how WebEx will automatically adjust for time zone changes since many meetings I'm joining or hosting are with people on the other side of the country. Screen sharing also works really well, usually I'd experience some bandwidth issues with other software but for some reason WebEx works wonderfully!

Inconvénients

The only con I can think of is that sometimes if I'm joining a meeting that I have scheduled in my Google Calendar it won't work correctly. It should be able to load the meeting invite and join as intended but I usually find myself having to manually enter the meeting ID, attendee ID, and passcode.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Emel K.
Traduire avec Google Translate

Perfect meeting and communication management with Cisco WebEx

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 18/07/2019
Provenance de l'avis : Capterra

In overall I'm very happy to use Cisco WebEx meetings while working in the office or during the business travels. Sharing information, getting or giving training, meeting with the team members or foreigners from distance never had been easy this much. WebEx increases our communication and sharing capabilities with it's many features...

Avantages

HD video and audio conferencing is probably the best positive side of WebEx. Connectivity oprions e.g. landline or internet call also good. While you make the meeting, you can share your screen or even control other user screens and make some actions while controlling their screen as well. There are lots of ways to effectively use WebEx. Firstly, you may use mobile version (IOS, Android) of WebEx and quickly connect to your meetings while on the go. Secondly there are different add ons such as MS Outlook add on. This enables one-click WebEx feature; so that you can either add meeting link to your invitation or instantly start a meeting by just one click from outlook menu. There are also other tools like Record Meetings or Productivity tool, these give you change to increase efficiency; again by just one or two clicks.

Inconvénients

Latest version of the WebEx has a very lean interface which makes it elegant but on the other hand some user controls are kind of hidden or hard to reach so you may struggle in the first hand; but can get used to by the time. Another drawback is the lag or slow down issue while sharing or controlling screens. I think the severity depends on your connection speed; but this is likely to happen if you use control features much. Lastly, connection with WebEx server may be an issue time to time; but I don't see this as a critical issue as it may happen with other service providers as well.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Ozgur E.
Traduire avec Google Translate

The best conferencing tool so far with audio, screen or video sharing features

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 08/05/2019
Provenance de l'avis : Capterra

I'm very happy with Cisco WebEx. Outlook integration makes the life very easy for the meetings. You can easily do the meeting management within your outlook. WebEx productivity tool enables you to access your agenda and shows what's next. By this way even outlook is closed you can manage your agenda or meetings. Mobile platform apps works properly and integrate you while on business travel. Sure there are some things to improve; but it is the best software I've experienced so far for meeting organizations. Interface is very elegant and attractive too.

Avantages

WebEx have several tools like MS Outlook add-on and Productivity tool. These really make the office life easier while you are working during the day. Add-on is easily integrated to MS Outlook. By clicking meet now, you can easily create instant link and forward by mail, also by schedule meeting ribbon you to can easily add link invitation note. You can use productivity tool from the desktop and use all features with a small interface. User controls are good and can be easily managed. Mobile platform usage is a very big opportunity. I'm using IOS version of WebEx app most of the time while I'm away from the office. It is very convenient and easy to connect. You can use almost all the features.

Inconvénients

One of the issues with WebEx is that it causes lag after sharing screen long time or when taking over other users' screen. If you are using headset (directly from your IP or land phone) then the audio quality is perfect; but if you are using only computer to connect, then voice quality drops significantly. Another issue is the connectivity problem with the WebEx server. This happens rarely; but you probably end up with cancelling te meeting. Interface is very elegant; but I somehow have difficulty to use some features, e.g. taking or giving control or annotate screen.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Utilisateur vérifié
Traduire avec Google Translate

Cisco Webex - Better before

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 17/05/2019
Provenance de l'avis : Capterra

All in all, It is a great program and provides great convenience to all of us. I have also used some similar programs and I can easily say webex is the best at this point in time. However, I believe it is worth to work on the cons I mentioned above to make it even better, maybe perfect. I would like to thank to Cisco Webex for making business life easier for us.

Avantages

It is one of the most helpful program in my business life. It makes the discussion easier. You can quickly set-up a meeting for anytime in the future. If you need to have a meeting immediately, one-click webex is the quickest way. During the meeting, you can annotate onto screen even if it is not your screen. It helps to have a better discussion. It is even possible to dictate another attandee's computer. I could not believe when I realized it. It is also possible to get the detail of the meeting including attandee list and you can even record your meeting.

Inconvénients

There are two cons that I feel while using webex. First one is a new issue. After last update of webex, I do not think it is user-friendly enough anymore. I am having issues to control the meeting. It was better with old revision. I have no idea what is the driver of having this update but it obviously need another update. Last and most important one is the delay of the action for me. When I am controlling someone's screen or annotating on it, what I have done appears others computer late. Frankly, I do not know it is due to an issue with webex or internet connection but it sometimes makes communication harder.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10

Cisco WebEx - Prix

À partir de
19,00 $US/mois
Types de licence
version d'essai gratuite
Gratuit
Abonnement
Rapport qualité-prix

Basique - Gratuit
- 3 personnes par réunion
- 1 licence
Premium 8 - 19€ /mois/organisateur
- 8 personnes par réunion
- 1 licence
Premium 25 - 38€ /mois/organisateur
- 25 personnes par réunion
- 9 licence
Premium 100 - 69€ /mois/organisateur
- 100 personnes par réunion
- 9 licence

Cisco WebEx - Fonctionnalités

  • Chat
  • Conférences
  • Conférences vidéo
  • Enregistrement des appels
  • Intégration de tiers
  • Messagerie instantanée
  • Notifications automatiques

  • API
  • Analyse en temps réel
  • Identification de l'appelant
  • Intégration CRM
  • Messagerie vocale
  • Monitoring
  • Rapports en temps réel
  • Rapports et statistiques
  • Rapports sur les appels
  • Routage des appels
  • Suivi des appels
  • Tableau de bord d'activités
  • Transfert d’appel

Plus d'informations sur Cisco WebEx

Cisco WebEx - Principales fonctionnalités

Avantages

Connectez vous avec n'importe qui, n'importe quand, n'importe où.

Cisco WebEx - FAQ

Voici quelques-unes des questions fréquentes sur Cisco WebEx.

Q. Quels sont les types de licence disponibles pour Cisco WebEx ?

Types de licences disponibles pour Cisco WebEx :

À partir de: 19,00 $US/mois

Type de licence: Gratuit, Abonnement

version d'essai gratuite: Disponible

Basique - Gratuit
- 3 personnes par réunion
- 1 licence
Premium 8 - 19€ /mois/organisateur
- 8 personnes par réunion
- 1 licence
Premium 25 - 38€ /mois/organisateur
- 25 personnes par réunion
- 9 licence
Premium 100 - 69€ /mois/organisateur
- 100 personnes par réunion
- 9 licence

Q. Quelles sont les principales fonctionnalités du logiciel Cisco WebEx ?

Nous n'avons pas d'informations sur les fonctionnalités de Cisco WebEx.

Q. Qui utilise Cisco WebEx ?

Utilisateurs habituels du logiciel Cisco WebEx :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues Cisco WebEx est-il disponible ?

Langues dans lesquelles Cisco WebEx est disponible :

chinois (simplifié), chinois (traditionnel), anglais, français, allemand, italien, japonais, coréen, portugais, espagnol

Q. Quels sont les types de licence disponibles pour Cisco WebEx ?

Types de licences disponibles pour Cisco WebEx:

Gratuit, Abonnement

Q. Cisco WebEx prend-il en charge les appareils mobiles ?

Appareils pris en charge par Cisco WebEx :

Android, iPhone, iPad

Q. Avec quelles applications Cisco WebEx peut-il s'intégrer ?

Applications s'intégrant à Cisco WebEx :

Act-On, Astea Alliance, Bitium, Docebo, Dropbox, ExpertusONE LMS, Paradiso LMS, SharpSpring, eFront, eTrigue

Q. Quelles sont les ressources d'aide disponibles pour Cisco WebEx ?

Ressources d'aide disponibles pour Cisco WebEx :

FAQ, Base de connaissances, Support en ligne, Tutoriels vidéo

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