Cisco WebEx

Cisco WebEx

Conférence web, conférence vidéo, partage de bureau

4.4/5 (2684 avis)

Cisco WebEx - Présentation

- Mettez tout le monde sur la même page
Partagez tout ce que vous voyez sur votre ordinateur avec tout le monde pendant la réunion. Ils n'ont pas besoin d'un compte WebEx pour voir ce que vous voyez.

- Collaborez en temps réel
Utilisez votre tableau blanc, vos notes, vos outils d'annotations pour marquer des documents que vous partagez. Donnez les à tout le monde pendant la réunion et permettez aux autres de faire de même.

- Soyez plus proche de vos collaborateurs grâce aux conférences vidéos.

- Ne ratez plus aucun moment
Gardez une trace de toutes les décisions prises ou des conversations en enregistrant la réunion en un clic. Puis partagez la de façon sécurisée avec qui vous voulez.

- Rendez vos réunions en ligne mobiles
Vous pouvez, vous et vos collaborateurs, rejoindre une réunion depuis votre ordinateur portable, votre ordinateur de bureau, votre tablette ou votre mobile.

Prix

À partir de
$19/mois
Types de licence
version d'essai gratuite
Gratuit
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Inde, Japon, Amérique latine

Langues

chinois (simplifié), chinois (traditionnel), anglais, français, allemand et 5 autres, italien, japonais, coréen, portugais, espagnol

Cisco WebEx - Avis

Note globale
4.4/5
91% d'avis positifs
1408
Excellent
1022
Très bien
212
Moyen
37
Médiocre
5
Horrible
Traduire avec Google Translate

The best conferencing tool so far with audio, screen or video sharing features

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 08/05/2019
Provenance de l'avis : Capterra

I'm very happy with Cisco WebEx. Outlook integration makes the life very easy for the meetings. You can easily do the meeting management within your outlook. WebEx productivity tool enables you to access your agenda and shows what's next. By this way even outlook is closed you can manage your agenda or meetings. Mobile platform apps works properly and integrate you while on business travel. Sure there are some things to improve; but it is the best software I've experienced so far for meeting organizations. Interface is very elegant and attractive too.

Avantages

WebEx have several tools like MS Outlook add-on and Productivity tool. These really make the office life easier while you are working during the day. Add-on is easily integrated to MS Outlook. By clicking meet now, you can easily create instant link and forward by mail, also by schedule meeting ribbon you to can easily add link invitation note. You can use productivity tool from the desktop and use all features with a small interface. User controls are good and can be easily managed. Mobile platform usage is a very big opportunity. I'm using IOS version of WebEx app most of the time while I'm away from the office. It is very convenient and easy to connect. You can use almost all the features.

Inconvénients

One of the issues with WebEx is that it causes lag after sharing screen long time or when taking over other users' screen. If you are using headset (directly from your IP or land phone) then the audio quality is perfect; but if you are using only computer to connect, then voice quality drops significantly. Another issue is the connectivity problem with the WebEx server. This happens rarely; but you probably end up with cancelling te meeting. Interface is very elegant; but I somehow have difficulty to use some features, e.g. taking or giving control or annotate screen.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Traduire avec Google Translate

Cisco Webex - Better before

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 17/05/2019
Provenance de l'avis : Capterra

All in all, It is a great program and provides great convenience to all of us. I have also used some similar programs and I can easily say webex is the best at this point in time. However, I believe it is worth to work on the cons I mentioned above to make it even better, maybe perfect. I would like to thank to Cisco Webex for making business life easier for us.

Avantages

It is one of the most helpful program in my business life. It makes the discussion easier. You can quickly set-up a meeting for anytime in the future. If you need to have a meeting immediately, one-click webex is the quickest way. During the meeting, you can annotate onto screen even if it is not your screen. It helps to have a better discussion. It is even possible to dictate another attandee's computer. I could not believe when I realized it. It is also possible to get the detail of the meeting including attandee list and you can even record your meeting.

Inconvénients

There are two cons that I feel while using webex. First one is a new issue. After last update of webex, I do not think it is user-friendly enough anymore. I am having issues to control the meeting. It was better with old revision. I have no idea what is the driver of having this update but it obviously need another update. Last and most important one is the delay of the action for me. When I am controlling someone's screen or annotating on it, what I have done appears others computer late. Frankly, I do not know it is due to an issue with webex or internet connection but it sometimes makes communication harder.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
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WebEx Meeting Center better than Business Link

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 28/06/2018
Provenance de l'avis : Capterra

WebEx Meeting Center is the best software out there that is good for companies with 10,000+ employees. It is seamless and is easy to use. Never had any issues using this software!

Avantages

When I started working, I was first introduced in using "Business Link" whenever we have client calls or conference bridge calls, and I thought that is already a great application used for conferences. However, when I transferred to Conduent (formerly known as Xerox) from Convergys, I now use WebEx Meeting Center whenever I do client calls, and conference calls with team members spread throughout the globe, and it surpassed my expectations.

I or we (in the company) never had any problems using WebEx Meeting Center. WebEx Meeting Center is an easy to use software that lets you connect with people all around the globe at once without any worries of line interruption, inconvenient dialing-in process, and downtimes.

WebEx Meeting Center lets team members record conference meetings and training, and this is very helpful since it provides us a video or file that we can cling to just in case we want to review what transpired on the call.

Its video capability is also beneficial for me as a workforce manager since I can assess non-verbal cues of my clients, subordinates, and bosses.

Inconvénients

This software is very convenient to use, and I think I can't ask for more, and I never had any problems using this software so I guess this is N/A for me.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
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The best platform that I've ever used for web conferencing and collaboration

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 23/05/2018
Provenance de l'avis : Capterra

Avantages

What I like most about Webex is just how generally good it is. Of all the business applications that are used in my organization, Webex is one that I've come to trust that it will always be working, and working well. It is easy to use, and the quality of the calls are top notch. Our organization uses a number of web conferencing services, including some that we host internally on our own infrastructure, and I often recommend Webex over our own internal service as it is just that much better in terms of quality. Despite the fact that it lives outside our network, I have never noticed any bandwidth or performance issues, and this is saying something considering that our internet link is notoriously inadequate. Of the variety of external services that we do use, I've found that some are often finnicky or don't work, but Webex works 100% of the time. It is my go to for large scale meetings where quality and reliability are of the utmost importance, because I know that it will deliver.

Inconvénients

One gripe I've always had with Webex are some of the quirks surrounding audio. For one, the functionality where call in users are linked with their web sessions is pretty weak. While you can certainly do that, I've found that people don't really understand how it works, and we typically end up with about 75% of call in users who are not linked, which can make it really difficult to figure out who is speaking. Improving that process would definitely enhance the experience. Also, integrated audio and teleconference audio do not seem to link, which is a bit odd and annoying,. it would be great to bridge those two audio services, so that all users can hear each other, regardless of which audio option they are using.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Traduire avec Google Translate

Most convenient meeting setup

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 10/09/2018
Provenance de l'avis : Capterra

Virtual collaboration with colleagues all over the world is simple and effective.

Avantages

Generally I have to join a lot of meetings from different vendors using their meeting software but I find webex meetings from Cisco launch very quickly and it does not require any additional installation or setup. We click on the link that the invitee created and then it automatically starts the software if installed locally or asks for launching a temporary application in Chrome to start the meeting. All this process takes less than a minute to complete. Time is of the essence when trying to join back to back meetings.
The software has very intuitive interface for dialing in, screen sharing and chatting. 3 major features visible on the front screen and all others neatly hidden.
Sharing and whiteboarding is a breeze with the software.

The coolest thing about this is that it has a mobile app that is as simple as the laptop interface.

The software allows for recording the sessions and the output files are minimal in size for sharing. This means that the compression software is very good.

Overall a great solution for conducting meetings virtually.

Inconvénients

It would be great if there was an option to share browser screen on mobile devices.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Cisco WebEx - Prix

À partir de
$19/mois
Types de licence
version d'essai gratuite
Gratuit
Abonnement
Rapport qualité-prix

Basique - Gratuit
- 3 personnes par réunion
- 1 licence
Premium 8 - 19€ /mois/organisateur
- 8 personnes par réunion
- 1 licence
Premium 25 - 38€ /mois/organisateur
- 25 personnes par réunion
- 9 licence
Premium 100 - 69€ /mois/organisateur
- 100 personnes par réunion
- 9 licence

Cisco WebEx - Fonctionnalités

  • Chat
  • Conférences
  • Conférences vidéo et en direct
  • Enregistrement des appels
  • Intégration de tiers
  • Messagerie instantanée
  • Notifications automatiques

  • API
  • Identification de l'appelant
  • Intégration CRM
  • Intégration des SMS
  • Messagerie vocale
  • Monitoring
  • Rapports et statistiques
  • Rapports sur les appels
  • Routage des appels
  • Réceptions
  • Suivi des appels
  • Tableau de bord d'activités
  • Transfert d’appel

Plus d'informations sur Cisco WebEx

Cisco WebEx - Principales fonctionnalités

Avantages

Connectez vous avec n'importe qui, n'importe quand, n'importe où.

Cisco WebEx - FAQ

Voici quelques-unes des questions fréquentes sur Cisco WebEx.

Q. Quels sont les types de licence disponibles pour Cisco WebEx ?

Types de licences disponibles pour Cisco WebEx :

À partir de: $19/mois

Type de licence: Gratuit, Abonnement

version d'essai gratuite: Disponible

Basique - Gratuit
- 3 personnes par réunion
- 1 licence
Premium 8 - 19€ /mois/organisateur
- 8 personnes par réunion
- 1 licence
Premium 25 - 38€ /mois/organisateur
- 25 personnes par réunion
- 9 licence
Premium 100 - 69€ /mois/organisateur
- 100 personnes par réunion
- 9 licence

Q. Quelles sont les principales fonctionnalités du logiciel Cisco WebEx ?

Nous n'avons pas d'informations sur les fonctionnalités de Cisco WebEx.

Q. Qui utilise Cisco WebEx ?

Utilisateurs habituels du logiciel Cisco WebEx :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues Cisco WebEx est-il disponible ?

Langues dans lesquelles Cisco WebEx est disponible :

chinois (simplifié), chinois (traditionnel), anglais, français, allemand, italien, japonais, coréen, portugais, espagnol

Q. Quels sont les types de licence disponibles pour Cisco WebEx ?

Types de licences disponibles pour Cisco WebEx:

Gratuit, Abonnement

Q. Cisco WebEx prend-il en charge les appareils mobiles ?

Appareils pris en charge par Cisco WebEx :

Android, iPhone, iPad

Q. Avec quelles applications Cisco WebEx peut-il s'intégrer ?

Applications s'intégrant à Cisco WebEx :

Act-On, Astea Alliance, Bitium, Docebo, Dropbox, ExpertusONE LMS, Paradiso LMS, SharpSpring, eFront, eTrigue

Q. Quelles sont les ressources d'aide disponibles pour Cisco WebEx ?

Ressources d'aide disponibles pour Cisco WebEx :

FAQ, Base de connaissances, Support en ligne, Tutoriels vidéo