Zoho Mail - Prix, fonctionnalités, avis et comparateur de logiciels

Zoho Mail

Email hosting & mailbox management for business users

4.4/5 (149 avis)

Zoho Mail - Présentation

Zoho Mail is an email hosting service built with the needs of a modern business in mind. It provides best-in-class features exceeding even those of desktop emailing software for business users to communicate effectively while catering to the fine-grained customization and mailbox management needs of IT administrators. Additionally the seamless contextual integration with 20+ other Zoho applications provides higher productivity & collaboration.

For business users, Zoho Mail provides a familiar webmail interface, only that it is crisp, and packed with advanced features. Integrated Calendar, Tasks, Notes & Contacts sync with popular desktop clients.

For IT administrators, Zoho Mail provides a robust admin console to manage business emailing in every aspect. With the burdens to maintain and upgrade mail servers gone by storing message data on our secure data centers on the cloud, mail admins can peacefully focus on regulating and monitoring the flow of email.

Multiple Domains
Zoho Mail offers extensive domain management options for businesses. You can register a new domain, manage multiple domains and easily enable mail hosting for an already owned domain.


Extensive Control Panel
The powerful admin control panel with its simple & robust interface gives administrators a complete control on the functions of Zoho Mail like email restriction policies, domain management, group management and more.

Unlimited Aliases & Groups
Enterprise admins can create multiple aliases for corporate users which lets them change the 'From' address in emails to blend with the message & recipient. Organize email accounts into groups to easily exchange and share messages among users.

Email Policies
Block emails based on IP Address, domain and subject content for the whole organization, control incoming/outgoing mails for corporate users, manage spam blacklists/white lists. Be in complete control as an Administrator.

Easy Migration
Migration to Zoho hosted mail is a breeze. You can have our ever-ready support experts walk you through the process or download the self-migration tool. MS Exchange PST based transitions are especially a zap!

Powerful Search & Filters
Instantly snatch evasive messages based on your criteria & view results in separate tabs. Make specific emails stand out in the crowd. Filter emails, tag them with labels & flags and directly move them to specific folders.

Folders & Labels
Organize your emails in the familiar tried and tested folder structure and also tag them with labels customized for your business. Set your own label colors and never miss out on messages that scream "Attention!".

Instant Chat
This built-in instant chat allows your corporate community to quickly come together to discuss important topics and make decisions faster. Best of all, it runs entirely on your browser as a non-distracting sleek bar at the bottom.

Calendar, Tasks & Notes
Your corporate users can keep track of important tasks, share calendars, take notes, et al making collaboration smooth & effective. Your users are desktop savvy? No worries. Syncing is seamless with popular desktop clients.

Multiple Email Accounts
Why not have you access all your other favorite email accounts from one place? You can configure other POP accounts in Zoho Mail, each of them displayed as an exclusive module with a single click. Isn't that actually cool?

Prix

À partir de
$2/mois
Types de licence
version d'essai gratuite
Freemium
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Inde, Japon, Amérique latine

Langues

tchèque, danois, néerlandais, anglais, français et 12 autres, allemand, hongrois, italien, japonais, coréen, polonais, portugais, russe, espagnol, suédois, turc, ukrainien

Zoho Mail - Avis

Note globale
4.4/5
87% d'avis positifs
93
Excellent
36
Très bien
10
Moyen
6
Médiocre
4
Horrible
Traduire avec Google Translate

A learning experience that has helped me better understand the managing the finer points of business

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 18/06/2018
Provenance de l'avis : Capterra

I ended up learning a lot about the finer points of running a business. By being able to set up my own FREE email server, I now have my own "place" to host all of my work related emails, organize them to my liking, and further share it with the rest of my employees. With the Streams folders, it makes general communication between employees quick and easy, and moderated for appropriateness. It's an incredibly secure way to build a platform for business related communication, both with customers, and with my own team. Overall, this is one of the programs I accredit my budding success (and sanity) to.

Avantages

The amount of internal organization this software has, has propelled the rate at which I'm able to get work done. I absolutely love the way you can filter through your emails based on an almost mind boggling amount of search fields. I especially love the attachment filter, as so many of my emails have pictures and PDFs. Even further, the interface for the server is very legible, and as you click through to your emails, the new windows cascade and expand to the right, making it easy to quickly scan for necessary information. The extra applications/plug-ins such as Group Calendars, Streams, Tasks, etc. make internal company communication SO EASY! Honestly, I could talk about the inter-connectivity of the software all day. Not to mention, it's very easy to configure your email with a custom domain server, and as a webmaster, that's just one less headache I want to deal with.

Inconvénients

I first started using Zoho Mail when I was still learning how to write basic HTML and CSS code, and at the time there was a bit of a learning curve for myself when it came to the initial setup of the product. Some of the vocabulary I had yet to learn was throughout the email client, and made it somewhat hard to understand exactly what I was doing. With that being said, Zoho has literally hundreds of resources that are both directly from the company, and from other reliable sources, on how to overcome the "language barrier" and take you through the setup process set by step. So, although there is a learning curve with certain steps, there's still innumerable amounts of resources to help you through the process.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

How can anyone go wrong with exceptional service and support? After all, it's FREE.

Publié le 29/04/2016
Provenance de l'avis

Have utilized Zoho for a few years now. Found it available as an alternative to gmail with concerns for privacy and available support. Even though back in those times Zoho did not offer any mobile apps, I found Zoho to be be of a great value and strong potential to build a great value proposition to their users. And... My expectations came to fruition. Zoho has not let me down.

Today I had to find out why one of my messages (an important one, if I may add) was not delivered to a recipient. I copied the subject, time stamp, "to" credentials and sent it to [email protected] 12 hours later I received a thoughtful and thorough explanations (with visual data backing-up) on why my e-mail WAS delivered, but recipients server filtering out and deleting it through their spam protection. Steps were offered to remedy such instance not to happen in the future. I was "floored..."

Today I have noticed that their Android and iPhone apps are present and function very well. Integration with mail clients is a breeze to configure. "Cloud" and support of such is available and we have no issues using it.

Overall, I'm impressed with Zoho and their growing pains are very limited. From user perspective - I have not noticed any hurdles or bugs or goofy approaches to simplified mail service approach. Their new e-mail interface was not pushed onto me, but suggested to use. Still not sure if I like it and the option to revert to "old" and proven interface is still there for me in case I change my mind.

How can anyone go wrong with such service if it is FREE, I thought?! When I'm asked to provide my e-mail, I proudly spell out "@-Z-O-H-O.com" and questions follow - "What is Zoho?" My typical answer is - "One of my best kept secrets..."

I was one of the first to sign-up with gmail and am glad I discovered Zoho to be one of their first users as well. Give them a try - they are working out their support streamline and response SLAs are acceptable.

Avantages

Free
Short support SLAs
Android, iPhon apps
Ability to scale up or down in pricing depending on your needs
Stable mail platform
Courteous and Polite associates
Cloud storage
Many options for businesses for paid and free accounts

Inconvénients

None that I have found so far

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Traduire avec Google Translate

My Favorite Email Client So Far

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 07/09/2018
Provenance de l'avis : Capterra

I was attracted to Zoho for a small private enterprise because I could bring my own domain name. I appreciated its ease in setting up and use and the ability to have 25 users with a free account. The tool suite is rich and deep, although I don't use all of that functionality. Zoho provides a great user experience at a fraction of the cost of some of the big players. When my boss was looking at a new suite last year, I actually pitched it to her because I had such a great experience with it personally.

Be aware that space with free accounts is limited to 5 GB, and if you have more than four users in your organization, your total outgoing emails between all of your is limited to 200 a day. Even with these limitations, it works great for us.

Avantages

I was a first-time email administrator using this software, and it was intuitive to set up, with many help articles and tutorials available.

As a user, I love all the functionality available through Zoho tools that I was not getting through Gmail. I also much prefer the interface to both Hotmail and Gmail.

Inconvénients

Despite me putting in too much work setting up and managing email routing rules, they have never worked as well as some other email clients. Things get routed to Spam that have been marked safe, and other emails don't always make it in the right folder that items from that sender should automatically route to. The big players figured this out long ago, so it feels like a big step back.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Perfect for what we needed!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 22/02/2018
Provenance de l'avis

Avantages

When all other email providers stopped allowing you to connect a domain name, Zoho Mail didn't. Best of all, they kept it free. You are able to quickly set up your account with their helpful guides, and get email services working almost instantaneously. I use it for all of my businesses, and each has its own custom domain name, so Zoho is indispensable. The support team is great, super polite people here, and work hard to help with whatever they can.

Inconvénients

I hate the new theme. It loads very slowly, I wish we could choose old vs new version. Lately when I log in there have been new domain things that need done quite often, which is kind of a hassle as when I check my domain servers, I'd already done those things and Zoho just needed them refreshed to something new or something. It can be quite annoying. But again, the service is free, and is tops for what they offer. One thing I'd love to see is a separate newsletter platform where people can buy their own IP for cheap, so indie authors could work on marketing without being worried about cost or being dropped from mail services like we are now.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Broken, broken, broken

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 12/09/2018
Provenance de l'avis : Capterra

I've tried using this as our mail service for a school. I think the rationale for adoption was price point. You get what you pay for! We plan to switch over to GSuite soon. More expensive, but pays for itself when I think about the days and days I've wasted trying to get support.

Avantages

It sends, it receives... on a good day.

Inconvénients

Mediocre support: Responses can take days and days, and don't always answer the question. Forget about the chat support. It's only available sometimes, though they won't say when that is, or isn't. Chat window crashes frequently. No obvious structure for escalation. Some support reps have better command of English than others. Every facet of Zoho has its own compartmentalized team support and email contact. No departments talk to other departments.

Non-intuitive interface: Not ideal for a staff that's not already super tech savvy. Setting up groups, sending to groups, attaching files, this entails all kinds of labyrinthine puzzles to be solved. Share a document or a calendar event, there's a fair chance that no one will receive it. Run into problems using what should be everyday features, only to learn from support that several settings need to be tweaked first, or that the service isn't available on our plan, or the feature is broken.

Sloppy layout: One's eyes cross, trying to read an email thread with two additional columns of information on the left side of screen. Comment thread at bottom - why?! Autofill works only incrementally.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

0.0/10

Zoho Mail - Prix

À partir de
$2/mois
Types de licence
version d'essai gratuite
Freemium
Abonnement
Rapport qualité-prix

Lite: Always Free (Max 25 Users, 5GB included)
Standard 30GB: $2/user/month
Pro 100GB: $5/user/month
Enterprise 1 TB: $8/user/month

Zoho Mail - Fonctionnalités


  • API
  • Chat
  • Conférences
  • Conférences vidéo et en direct
  • Enregistrement des appels
  • Identification de l'appelant
  • Intégration CRM
  • Intégration de tiers
  • Intégration des SMS
  • Messagerie instantanée
  • Messagerie vocale
  • Monitoring
  • Notifications automatiques
  • Rapports et statistiques
  • Rapports sur les appels
  • Routage des appels
  • Réceptions
  • Suivi des appels
  • Tableau de bord d'activités
  • Transfert d’appel

Plus d'informations sur Zoho Mail

Zoho Mail - Principales fonctionnalités

  • Calendar and Tasks
  • Control Panel
  • Easy Migration
  • Email Policies
  • Folders and Labels
  • Instant Chat
  • Multiple Account
  • Multiple Domain
  • Powerful Search
  • Unlimited Groups

Avantages

Safe, Reliable & Secure
Our servers are housed in the most secure data centers. We use the 256 bit SSL encryption, state of the art infrastructure and software security to ensure the safety of your data.

No Distracting Ads
Zoho Mail values your privacy and experience using our service. We do not display ads - not even in the free version.

Part of Zoho
Zoho Mail is part of the Zoho family of products. Zoho has a comprehensive portfolio of 25+ applications contextually integrated, enabling you to work smarter.

Huge Savings
With Zoho Mail, you get top-class email hosting starting at just $2 /User /Month. You need not pay an arm-and-a-leg to manage Business Email hosting.

Access Anywhere and Anytime
Access and manage your business email anywhere and anytime with data stored on the cloud. All you need is a browser and an internet connection. It's that simple! Learn More

Zoho Mail - FAQ

Voici quelques-unes des questions fréquentes sur Zoho Mail.

Q. Quels sont les types de licence disponibles pour Zoho Mail ?

Types de licences disponibles pour Zoho Mail :

À partir de: $2/mois

Type de licence: Freemium, Abonnement

version d'essai gratuite: Disponible

Lite: Always Free (Max 25 Users, 5GB included)
Standard 30GB: $2/user/month
Pro 100GB: $5/user/month
Enterprise 1 TB: $8/user/month

Q. Quelles sont les principales fonctionnalités du logiciel Zoho Mail ?

Fonctionnalités du logiciel Zoho Mail :

  • Calendar and Tasks
  • Control Panel
  • Easy Migration
  • Email Policies
  • Folders and Labels
  • Instant Chat
  • Multiple Account
  • Multiple Domain
  • Powerful Search
  • Unlimited Groups

Q. Qui utilise Zoho Mail ?

Utilisateurs habituels du logiciel Zoho Mail :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, Organismes à but non lucratif, PME

Q. Dans quelles langues Zoho Mail est-il disponible ?

Langues dans lesquelles Zoho Mail est disponible :

tchèque, danois, néerlandais, anglais, français, allemand, hongrois, italien, japonais, coréen, polonais, portugais, russe, espagnol, suédois, turc, ukrainien

Q. Quels sont les types de licence disponibles pour Zoho Mail ?

Types de licences disponibles pour Zoho Mail:

Freemium, Abonnement

Q. Zoho Mail prend-il en charge les appareils mobiles ?

Appareils pris en charge par Zoho Mail :

Android, iPhone, iPad

Q. Avec quelles applications Zoho Mail peut-il s'intégrer ?

Applications s'intégrant à Zoho Mail :

SignOffPro, Workato, Zoho CRM, Zoho Docs, Zoho Projects, Zoho Recruit, Zoho SalesIQ, Zoho SalesInbox, Zoho Show, Zoho Sites

Q. Quelles sont les ressources d'aide disponibles pour Zoho Mail ?

Ressources d'aide disponibles pour Zoho Mail :

FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo

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