Skype Entreprise

Skype Entreprise

Échangez, partagez et travaillez grâce à la collaboration professionnelle à distance.

4.3/5 (9501 avis)

Skype Entreprise - Présentation

Description du logiciel Skype Entreprise

Skype Entreprise étend les capacités standard de Skype au-delà de 25 utilisateurs pour offrir un déploiement commercial plus étendu. Disponible de manière autonome ou étroitement intégré aux packs et plans d'entreprise de Microsoft Office 365, ce logiciel fournit une solution de réunion entièrement en ligne. Passez des appels VoIP ou participez à des messages et à des conversations audio et vidéo avec des personnes sur tous les appareils, avant d'assister à des réunions accueillant jusqu'à 250 participants. Cette plateforme unique offre une planification avancée, la visioconférence multipartite HD 1080p, ainsi que le partage d'applications et de postes de travail en temps réel avec prise en charge des présentations PowerPoint. La diffusion de réunion Skype (Skype Meeting Broadcast) élargit davantage la portée afin d'héberger des webinaires pouvant accueillir jusqu'à 10 000 participants, grâce à l'intégration de contrôles complets du producteur, de services de streaming Microsoft Azure, de sondages Bing Pulse et de la participation du public via Yammer.

L'ouverture de session tactile ou par simple clic vous aide à rejoindre facilement les sessions, à partir de notifications de calendrier ou de réunion, tandis que la conférence PSTN de Microsoft permet la participation à une réunion depuis un simple téléphone. Utilisez simplement un numéro d'appel lorsque l'accès à Internet est indisponible. Les numéros locaux sont disponibles dans le monde entier pour réduire les coûts d'appel.

Skype Entreprise - Présentation

Prix

À partir de
2,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Skype Entreprise - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Inde, Japon, Amérique latine
Langues
arabe, chinois (simplifié), chinois (traditionnel), tchèque, danois et 22 autres, néerlandais, anglais, finnois, français, allemand, hébreu, hongrois, indonésien, irlandais, italien, japonais, coréen, norvégien, polonais, portugais, russe, espagnol, suédois, taïwanais, thaï, turc, ukrainien

Captures d'écran

Capture d'écran pour Skype Entreprise : Skype for Business showing contacts list
Capture d'écran pour Skype Entreprise : Skype for Business showing contacts list Capture d'écran pour Skype Entreprise : Skype for Business showing group audio and video on laptop Capture d'écran pour Skype Entreprise : Skype for Business showing meetings screen on Android device Capture d'écran pour Skype Entreprise : Skype for Business showing message thread on iPad Capture d'écran pour Skype Entreprise : Skype for Business showing video chat running on Android device

Skype Entreprise - Avis

Skype Entreprise - Avis

Note globale
4.3
/
5 9501 avis
Excellent
4900

Très bien
3345

Moyen
967

Médiocre
208

Mauvais
81

Rapport qualité-prix
4.3
Fonctionnalités
4.3
Simplicité d'utilisation
4.4
Support client
4.2
87% des utilisateurs recommandent cette application
Gokul K.

Skype for Business 2016

I am having all overall experience of 13 years in Information technology and right from the beginning we are using the Microsoft chats and using this Skype for business for past 12 years in my organisation. Prior we used to have bridge calls, Webex for all interviews and phone calls. However as cost optimization/security we replaced with Skype for businesses in order to have interviews (Face to Face), Phone calls and meetings with the organisation users.


Traduire avec Google Translate
Matthew D.

Skype - In the Office for the daily professional

The overall use of the product is good, the quick and easy communication factor for us has been ideal. There is other products available but the way it integrates with other Microsoft programs makes it that more of a go to product for us.

Overall we are happy with the day-to-day use of Skype for Business.


Traduire avec Google Translate
Carissa J.

Great internal chat function - not great switching from mobile to desktop

Overall this is a good tool and I would recommend it to other companies; however, if you are out of the office a lot and need a quick chat function, I would not use this product. I would use basic text or Microsoft Teams instead. The syncing issues in conversations are enough to think twice about using this as a basic work chat option, but the other functions (calling/screensharing) are ok if you already are paying for other microsoft software and this is bundled in the price


Traduire avec Google Translate
Utilisateur vérifié

Skype for Business - The Almost Enterprise Ready for VoIP

Overall, I'm a fan of Skype for Business. The UI is sleek and simple and very easy to use. It works great on both the desktop and mobile settings. It's also much easier to set up Skype meetings than it's other competitors. I can set up a Skype for Business meeting in less than 10 seconds compared to other platforms. And since I lead an organization of about 50 employees, setting up Skype meetings is a big deal in terms of how quickly I can set it up without wasting time.

The only suggestion I have is for Microsoft to improve the connection quality. And Microsoft Teams could be the solution, but time will tell if that is a band aid solution or the actual root solution for our industry.


Traduire avec Google Translate
Chloe K.

Great for interviews, collaborations, and family

Skype for business allows ease of communication and knowledge transfer without having to fly yourself to talk to someone, ship something to show, or attempt to describe things over the phone. Skype is the ideal platform for all business relationships, and what many people don't recognize is the importance of skype in the sciences. Skype cuts down the geographical boundaries many scientists can only overcome during conferences and saves money researchers would otherwise have to spend shipping something to show collaborators.


Traduire avec Google Translate
Gokul K.
Secteur d'activité: Services et technologies de l'information
Taille de l'entreprise: 10 001+ employés
Traduire avec Google Translate

Skype for Business 2016

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 20/01/2019
Provenance de l'avis : Capterra

I am having all overall experience of 13 years in Information technology and right from the beginning we are using the Microsoft chats and using this Skype for business for past 12 years in my organisation. Prior we used to have bridge calls, Webex for all interviews and phone calls. However as cost optimization/security we replaced with Skype for businesses in order to have interviews (Face to Face), Phone calls and meetings with the organisation users.

Avantages

I am using the Skype for business after Skype has been integrated with Microsoft and using for past 2 years around from now. The most likely part are:

1. Able to get the conversation saved in Microsoft all the previous conversations can be obtained from Mail box based on the dates. The reason Microsoft is closely integrated all its production with Outlook.
2. Like our phones Skype meeting can be scheduled for free when you have Skype installed in your laptops/machines. I used to do the same as my company removed the Webex /bridge callings for any meeting to be performed. So it is more cost effective.
3. Skype for business is good for social and casual interactions.
4. More securatised since it is compatible with Microsoft 365 with the same authentications.

Inconvénients

Some of the least part which I would like to know is:

1. We will get an error when the maximum number of conversation is reached. I am getting this this since I am in support project and able to conquer with several people in chat on Monday morning especially.
2. Some time video is not much clarity during interviews however I am comparing this concept with webex as an user.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Matthew D.
Secteur d'activité: Logiciels
Taille de l'entreprise: 201-500 employés
Traduire avec Google Translate

Skype - In the Office for the daily professional

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 03/01/2020
Provenance de l'avis : Capterra

The overall use of the product is good, the quick and easy communication factor for us has been ideal. There is other products available but the way it integrates with other Microsoft programs makes it that more of a go to product for us.

Overall we are happy with the day-to-day use of Skype for Business.

Avantages

Skype for business has been in use for 2+ years in our office - the platform and layout is user friendly and the ability to build groups and favorite sections, makes it easier to message those within your circle quickly and easily.

Quick search option and the paring to Outlook are other positives - also the "At a glance" look to see if someone is available or not, is nice.

Inconvénients

The fact remains, updates have been few and far between - this may be a matter of if its not broke... but it would be nice to see some updated screens, icons or just an overall view change would be great.

I think there could be a bit more functions within the calendar application within, this would allow for a truer experience.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Carissa J.
Secteur d'activité: Enseignement supérieur
Taille de l'entreprise: 10 001+ employés
Traduire avec Google Translate

Great internal chat function - not great switching from mobile to desktop

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 10/12/2019
Provenance de l'avis : Capterra

Overall this is a good tool and I would recommend it to other companies; however, if you are out of the office a lot and need a quick chat function, I would not use this product. I would use basic text or Microsoft Teams instead. The syncing issues in conversations are enough to think twice about using this as a basic work chat option, but the other functions (calling/screensharing) are ok if you already are paying for other microsoft software and this is bundled in the price

Avantages

Very easy to use and good features (chat/screen sharing/calls). This has helped us communicate better with our partners overseas, especially for conference calls and screen sharing. Great for internal use for chat and also to add external business partners for chat and conference calls/screen sharing. We have utilized this with our overseas partners from many different countries and it has worked well as an option for quick communication, instead of always using email for simple questions.

Inconvénients

Very robotic sounding audio that happens frequently in meetings. The connectivity is ok, but the audio is terrible most of the time. We have tested this with multiple different settings and different places/users, but the audio is subpar at best and not really reliable. Also, switching from mobile to desktop, and back again, is terrible. The messages dont come through all of the time, leaving missed conversations and awkward discussions with external partners (this happens with internal employees too). The desktop dashboard also shows when you are on mobile, which is a terrible feature if you dont always want/need your team or clients to know where you are.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit: 7.0/10

Utilisateur vérifié
Secteur d'activité: Services et technologies de l'information
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

Skype for Business - The Almost Enterprise Ready for VoIP

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 18/04/2019
Provenance de l'avis : Capterra

Overall, I'm a fan of Skype for Business. The UI is sleek and simple and very easy to use. It works great on both the desktop and mobile settings. It's also much easier to set up Skype meetings than it's other competitors. I can set up a Skype for Business meeting in less than 10 seconds compared to other platforms. And since I lead an organization of about 50 employees, setting up Skype meetings is a big deal in terms of how quickly I can set it up without wasting time.

The only suggestion I have is for Microsoft to improve the connection quality. And Microsoft Teams could be the solution, but time will tell if that is a band aid solution or the actual root solution for our industry.

Avantages

Skype for Business and its differentiated values have tons of benefits. As someone that uses Skype for Business for over 10 years, stemming from the Lync days, here are the positives:

1. The ability to call via Skype or a direct line with the ease it was made is a big differentiated value. I have 10+ meetings a day, and if I have Skype connection issues, I can dial direct via the client's cell.
2. The mobile app for Skype for Business is superb. What impresses me the most is that you can see screen share from presenters on your phone in addition to the audio. That's big especially if your role requires you to be constantly on the road.
3. Federation Services is big through Skype for Business. I can ping or call employees in my organization as well as my partners, Microsoft, or even my clients without having to dig for their contact info. This along has saved me tons and tons of hours of potential lost time searching for contact info.
4. Coauthoring - The ability to co author and work on documents together while you're on a call with folks on the other side of the world is truly breaking barriers. This has been huge for me, especially if I have to do business review preparations.

Inconvénients

Skype for Business has a few limitations, but they are big:

1. Dropped calls - This happens way too often. It is an absolute embarrassment when you are presenting your solution to the client, and you get dropped from the call due to connection issues 2-3 times in a 1 hour presentation. You can guess how the outcome of the call might have went...
2. Limited Connection - Seeing the red bars is nerve wracking. You know that you haven't been disconnected yet, but you know that the audience is having a hard time hearing your audio clearly, and you can't do anything about it! This is a helpless place to be, and Microsoft has to find better improvements to reduce this. In a given business work week, where I average 4-5 hours of Skype calls a day, I would say that 1 hour of that typically represents red limited connection. It happens too often...

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Chloe K.
Secteur d'activité: Recherche
Taille de l'entreprise: 10 001+ employés
Traduire avec Google Translate

Great for interviews, collaborations, and family

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 14/01/2020
Provenance de l'avis : Capterra

Skype for business allows ease of communication and knowledge transfer without having to fly yourself to talk to someone, ship something to show, or attempt to describe things over the phone. Skype is the ideal platform for all business relationships, and what many people don't recognize is the importance of skype in the sciences. Skype cuts down the geographical boundaries many scientists can only overcome during conferences and saves money researchers would otherwise have to spend shipping something to show collaborators.

Avantages

Skype is by far the best software for this technological age especially since so much of how we interact is online. When I was being interviewed for graduate school, Skype was how I got my foot in the door talking to certain professors or how I was interviewed for an international research opportunity. Skype makes businesses no longer require booking expensive flights and hotels just for a one-hour meeting. Or when talking with collaborators and wanting to show them some unusual result, instead of shipping the sample or sending a picture, skype allows you to simultaneously talk about the result while analyzing it on the skype video. Finally, it is also a great tool to keep families connected, particularly the feature to have multiple people on a skype call at once so you can include the whole family. Another feature that is extremely useful is its screen sharing abilities to walk someone step-by-step through something on your own computer screen without trying to describe it to them or sending pictures of each step.

Inconvénients

I do wish on phones that people did not have to be logged into skype in order to hear whether they have a skype call from someone. I would like it if skype worked similarly to facetime and notifies you on your phone regardless of being open.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
8.3/10
Basé sur 9 501 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Skype Entreprise - Prix

Skype Entreprise - Prix

À partir de
2,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4.3/5
Basé sur 9 501 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Skype Entreprise - Fonctionnalités

Skype Entreprise - Fonctionnalités

API
Chat
Conférences
Conférences vidéo
Enregistrement des appels
Gestion de la communication
Identification de l'appelant
Intégration CRM
Intégration de tiers
Messagerie instantanée
Messagerie vocale
Monitoring
Notifications automatiques
Rapports en temps réel
Rapports et statistiques
Rapports sur les appels
Routage des appels
Suivi des appels
Tableau de bord d'activités
Transfert d’appel
Fonctionnalités
4.3/5
Basé sur 9 501 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Skype Entreprise - FAQ

Skype Entreprise - FAQ

Voici quelques-unes des questions fréquentes sur Skype Entreprise.

Q. Quels sont les types de licence disponibles pour Skype Entreprise ?

Types de licences disponibles pour Skype Entreprise :

À partir de: 2,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Non disponible

Q. Quelles sont les principales fonctionnalités du logiciel Skype Entreprise ?

Nous n'avons pas d'informations sur les fonctionnalités de Skype Entreprise.

Q. Qui utilise Skype Entreprise ?

Utilisateurs habituels du logiciel Skype Entreprise :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, Administration publique, PME

Q. Dans quelles langues Skype Entreprise est-il disponible ?

Langues dans lesquelles Skype Entreprise est disponible :

arabe, chinois (simplifié), chinois (traditionnel), tchèque, danois, néerlandais, anglais, finnois, français, allemand, hébreu, hongrois, indonésien, irlandais, italien, japonais, coréen, norvégien, polonais, portugais, russe, espagnol, suédois, taïwanais, thaï, turc, ukrainien

Q. Quels sont les types de licence disponibles pour Skype Entreprise ?

Types de licences disponibles pour Skype Entreprise:

Abonnement

Q. Skype Entreprise prend-il en charge les appareils mobiles ?

Appareils pris en charge par Skype Entreprise :

Android, iPhone, iPad

Q. Avec quelles applications Skype Entreprise peut-il s'intégrer ?

Applications s'intégrant à Skype Entreprise :

AbacusLaw, Clarity Connect, Five9, LiveConf, Microsoft Project, Microsoft Teams, Office 365, PeekTime, RingCentral Office, Unily

Q. Quelles sont les ressources d'aide disponibles pour Skype Entreprise ?

Ressources d'aide disponibles pour Skype Entreprise :

FAQ, Base de connaissances, Support en ligne, Tutoriels vidéo