EnterpriseIQ is an ERP software provided by IQMS for the automotive, rubber, metal fabrication, medical devices, and packing industries. The solution offers the full functionality of an enterprise resource planning system with modules such as core accounting, CRM, supply chain management, payroll, workforce, production planning, and scheduling. The software caters to the needs of organisations across sizes, including small, single plant manufacturers and large multi-plant manufacturers.
It provides a single point of contact for all technical problems. The software supports mobile access via smartphones, PDAs and tablets with a native mobile application for the Android operating system. The software runs on a secure platform with strong data encryption and Oracle security.
Users can access the two-way interaction with MES and ERP data on a real-time basis. It also features integrated BI tools which provide plant floor monitoring, real-time interactive reporting, customized dashboards, and performance indicators.
Overall, we are happy with IQMS. We are a plastic injection molding company and we use the system from quote to cash. It is our central point of information and connectivity between departments. We are intending to expand our usage of the system in the future by adding other modules. Our reporting capabilities are significantly increased through the usage of this system as well. We use the IQAlert and IQVoice systems on a daily basis to stay ahead of issues and report problems immediately to the manufacturing floor. RealTime screens are running throughout the plant so we have an instant visual on how the day is going. Overall, this has been a great benefit to our company and has helped us grow our business.
The Real time access to information is my favorite thing about this software. We use the modules to connect to the machines and this information drives many of our decisions.
The system has a great deal of functionality, and I know we are not utilizing it to its fullest. It has helped us as we are growing as a manufacturing company.
I do not like having to upgrade to a whole new version when we need to make a change. It would be nice if we could simply update with a patch. It takes a long time to get a solution to a system issue and we are often making work arounds. I know they are beginning to offer web-based solutions that will probably largely eliminate this issue. (Although, development and corrections will still take time I'm sure).
Also, I feel as though the customer service has gone down since we began with them in 2011. I tend to only call support when I'm really stuck with an issue. More often then not, I'm directed to help pages that I've already read and still didn't resolve my issue.
The feeling within our company is very positive regarding EnterpriseIQ. It is a package that appears to have been essentially co-developed by plastics processors through customer feedback. With that, it has been a great tool to streamline our operation.
This, being like many other things, you will get out of it what you put into it. We are a small company with many of us wearing many proverbial hats. Consequently, none of us are dedicated toward ERP utilization / improvement. With that and as expected, expanded use of the software is coming around at a slower pace.
I have no regrets in having recommended the purchase of Enterprise IQ. If I knew then what I know know about the software, I would make the same purchase decision.
A 'One Stop Shop' for just about any need for which a database is applicable within the plastic injection molding industry. Having used separate application software programs prior to IQMS, integration has been a huge benefit and future integration is still an opprortunity.
Although I have only monitored it up to this point, the level of information shared by the User Group is amazing.
IQMS Staff, regardless of department, have always been extremely pleasant to deal with eith on the phone or by email.
Tech Support's ability to easily remote in and troubleshoot has been helpful.
Implementation was smooth , facilitated by the knowledge, experience, and confidence of the IQ implementation specialist assigned to us.
We began using scheduling very quickly upon installation; something I was unable to do with another ERP program with which I had exposure.
Taking it's power into consideration, IQ is easy to learn and begin using.
While Tech Support is responsive and interaction is positive, the need to coordinate a time to "remote in" is not always convenient and sometimes discouraged me from calling or emailing.
While Securities are very powerful and flexible, it seems there is complexity that comes with that power. Mastering securities is not something that appears to be intuitive or quickly/easily learned.
Given the power and potential flexibility of the software, it does require a resource dedicated (at least to some degree) in order to tap into that power and expand use into it's many features.
Cost as well as internal resources have prevented us from seriously considering additional modules and/or consulting visits from IQMS implementation specialists to improve utilization.
The depth and breadth of the program is impressive. I like the flexibly of use from a small section of manufacturing process, to using it fully from quoting, production and quality testing. Consistency but continued expansion of the IQMS program is appreciated (I am a user since 2004). Help desk can be very responsive when it comes to problems/questions arising. If it is a major problem they will `take you by the hand solve it with you. With the interface I appreciate the ability to jump from window to window to window. I also appreciate it is a multi-window program.
The structure of the database not being directly linked to the naming scheme of the interface can be frustrating when creating reports or finding problems. The structure of security section is hard to manage (groups and sections instead of individual profiles and direct security approvals). Not being able to easily substitute alternative items in the BOMs/Work orders can be a hindrance to accurate consumption. Also the structure of the consumption can be awkward.
If a change is needed to the program a committee gathers once a year to vote on the focus of the upgrades and improvements, is the process to update errors to the computer system, instead of a more instant solution (though if it is obvious they will fix it sooner).
We are very satisfied with our decision to implement IQ. After an intense benchmarking/evaluation process, IQ finished far above other options. We implemented all mission critical business processes in a very short 5 months given the number of data bases we were using to run our business. I frequently remark that there are 2 or 3 ways to accomplish a task/objective utilizing IQ and our responsibility is to select the method that works best for our current systems/processes. This still holds true today as we continue to expand implementation of the existing modules IQ has to offer while concurrently incorporating new functionality typically recommended by the User community and incorporated into the software via frequent updates.
In many respects, we have only scratched the surface of what IQ has to offer. As our business grows and requirements change, were confident that we selected the best software provider available to help us accomplish our objectives.
IQ is a feature rich/constantly evolving ERP system-handling mission critical/multi-plant business processes, eliminating multiple points of data entry and the associated errors
IQAlert e-mailed exception reports-employees can focus on meeting customer needs
EDI is fully integrated, not a third party solution-allowing us to work as part of a team with IQ and our customers to improve performance results
WMS insures data integrity-provides instant visibility to inventory, enabling employees to virtually eliminate product/quantity shipping errors
MRP engine is like greased lightning-IQAlert scheduled 6 times/day-runs in < 3.5 minutes
Capable to Promise-enables us to provide information to customers during initial contact vs call back later
IQ User Group-refreshing collection of super users sharing knowledge/experience
IQ employees from top to bottom-knowledgeable, very receptive to requests for software enhancements if ultimately the best solution
Employees that are not fully engaged sometimes have difficulty understanding and/or utilizing the efficiencies inherent in IQ. However, several cost and time effective training options are available that range from learning basic navigation/software capability skills thru expanding knowledge of application specific IQ functionality.
Security Administration can be fairly complex and cumbersome to maintain, especially after software updates although there has been recent improvement in this area.
I can only speak from the perspective of injection molding, but we have found EnterpriseIQ to be a very good fit for our business. It is very strong in Scheduling, Quality, CRM, Real-Time Press Monitoring, Warehouse/Inventory Management, and Asset Management, as well as the core ERP functions (AR, AP, etc.) (We do not run EDI so I can't comment). NBP is running far more efficiently now than before we implemented IQ. We painstakingly evaluated many software packages prior to making our selection, and we are glad that we chose EnterpriseIQ. I recommend it wholeheartedly. EnterpriseIQ is the intelligent choice.
EnterpriseIQ is a very comprehensive and robust ERP system. We were able to consolidate our old ERP and several independent, and often redundant databases, spreadsheets and other systems into one central application. In general, the system is reliable and easy to maintain. Support is good, readily available, and domestic. No pressing (1) for English. IQMS as a company seems to value its customers, and is responsive to their needs and wants as a whole. The software is continually being enhanced, both in depth and breadth. The MRP engine is powerful and very quick, taking just a few minutes to generate. Overall, the system is very intuitive and user friendly. New users are able to learn and become functional quickly. Additionally, great training is available in person or via the web. IQMS is very integrated, so it is easy to jump from one module to another without having to navigate endless menus. IQMS comes with many pre-written reports and customization is relatively easy with CR.
In the grand scheme of things, relative to other ERP systems, there are few drawbacks to IQMS, and no showstoppers for NBP. Occasionally the MRP engine creates a work order that doesn't seem to have any demand, so sometimes I have to evaluate the need for an order manually to be sure. Security/permissions for the system is a bit cumbersome at times, but IQMS has improved that recently and continues to work on it. Alerts seems to be a bit unstable. I don't know if that is a widespread issue or unique to us, but I frequently have to restart the app. We have not been able to get IQ to fit our needs for quoting, but in all fairness our system is fairly elaborate. We also found the Workforce module to be weak.
Contact vendor for pricing
• EnterpriseIQ offers a high level of data integrity as all the modules manage data on a single database.
• Users can make faster, more accurate decisions with the help of a real-time flow of information on the system.
• EnterpriseIQ has sector-specific solutions for the special needs of manufacturers.
• It provides a set of core features such as sales order, warehouse management, human resource, finance and basic manufacturing.
Voici quelques-unes des questions fréquentes sur EnterpriseIQ.
Types de licences disponibles pour EnterpriseIQ :
Type de licence: Licence unique, Abonnement
version d'essai gratuite: Non disponible
Contact vendor for pricing
Fonctionnalités du logiciel EnterpriseIQ :
Utilisateurs habituels du logiciel EnterpriseIQ :
Grandes entreprises, Entreprises de taille moyenne, PME
Langues dans lesquelles EnterpriseIQ est disponible :
chinois (simplifié), chinois (traditionnel), anglais, français, japonais, portugais, espagnol
Types de licences disponibles pour EnterpriseIQ:
Licence unique, Abonnement
Nous n'avons pas d'informations sur les appareils pris en charge par EnterpriseIQ.
Nous n'avons pas d'informations sur les intégrations offertes par EnterpriseIQ.
Ressources d'aide disponibles pour EnterpriseIQ :
FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo