Bloomerang

Logiciel et base de données de gestion des donateurs pour les organismes à but non lucratif.

En savoir plus sur Bloomerang

Bloomerang est une solution cloud de collecte de fonds qui vise à aider les organismes à but non lucratif à atteindre, engager et fidéliser les donateurs. Elle est conçue pour fournir des résultats optimaux, augmenter les revenus et renforcer la fidélisation des donateurs. Bloomerang travaille avec des leaders d'opinion qualifiés en philanthropie pour associer des pratiques particulières à l'établissement de solides relations avec les donateurs.

Bloomerang possède une interface claire et moderne qui fournit aux utilisateurs les outils dont ils ont besoin pour réaliser efficacement des activités de collecte de fonds essentielles. Les fonctionnalités principales du logiciel incluent un tableau de bord qui affiche les futurs dons entrants, le taux de rétention des donateurs de l'organisation, ainsi que des suggestions relatives à la manière d'améliorer les processus. Les utilisateurs peuvent également accéder aux rapports et aux comptes en un clic.

Parmi les fonctionnalités principales figure la chronologie des membres qui affiche clairement et simplement toutes les interactions passées avec un donateur particulier. Bloomerang génère également des rapports intelligents et crée des listes segmentées qui facilitent les présentations et planifications annuelles.

Bloomerang permet l'intégration de sites web pour permettre aux entreprises de facilement suivre les activités de navigation, tout en créant des formulaires de don et d'inscription personnalisés intégrables à des sites web. Le hub de réseaux sociaux relie Twitter à la surveillance des réseaux sociaux afin que les organisations puissent savoir quels membres pourraient tweeter à propos d'eux. Bloomerang est optimisé sur mobile afin que les utilisateurs puissent utiliser la solution aussi bien sur un appareil mobile que sur un ordinateur de bureau.

Appareils

Pour quelle entreprise ?

TPE PME GE

Disponible dans les pays suivants

États-Unis, Canada

Langues

anglais

Images

The Bloomerang dashboard shows current donor retention, campaign process, recent activity and active tasks.
Bloomerang gives users a summary of an individual donor's giving history, their current engagement level, a timeline of their entire history with the organization and a view of their relationships with other constituents.
The reporting feature in Bloomerang generates meaningful and comprehensive reports, tailored to specific needs.
Bloomerang's letter generation section allows users to build and deploy acknowledgements, appeals and other mailings.
The email generator allows Bloomerang users to create rich email content for newsletters and all donor interactions will be tracked and recorded.
The social media hub allows users to connect organization's Twitter account with Bloomerang and monitor the conversations around the brand.
The import tool allows users to quickly import spreadsheet data from other sources into the database.
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Vidéo de Bloomerang
Capture d'écran pour Bloomerang : The Bloomerang dashboard shows current donor retention, campaign process, recent activity and active tasks. Capture d'écran pour Bloomerang : Bloomerang gives users a summary of an individual donor's giving history, their current engagement level, a timeline of their entire history with the organization and a view of their relationships with other constituents. Capture d'écran pour Bloomerang : The reporting feature in Bloomerang generates meaningful and comprehensive reports, tailored to specific needs. Capture d'écran pour Bloomerang : Bloomerang's letter generation section allows users to build and deploy acknowledgements, appeals and other mailings. Capture d'écran pour Bloomerang : The email generator allows Bloomerang users to create rich email content for newsletters and all donor interactions will be tracked and recorded. Capture d'écran pour Bloomerang : The social media hub allows users to connect organization's Twitter account with Bloomerang and monitor the conversations around the brand. Capture d'écran pour Bloomerang : The import tool allows users to quickly import spreadsheet data from other sources into the database. Capture d'écran pour Bloomerang : Capture d'écran pour Bloomerang : Capture d'écran pour Bloomerang :

Fonctionnalités

Nombre total de fonctionnalités pour Bloomerang : 43

  • API
  • Analyse de campagne
  • Base de données de contacts
  • Champs personnalisables
  • Comptes d'utilisateur multiples
  • Distribution d'e-mails
  • Drip marketing
  • Formulaires personnalisables
  • Gestion de la communication
  • Gestion de la liste de diffusion
  • Gestion des campagnes
  • Gestion des contacts
  • Gestion des inscriptions
  • Gestion des newsletters
  • Gestion des présences
  • Gestion des rétentions
  • Gestion des utilisateurs
  • Gestion des événements
  • Historique des contacts
  • Importation de données
  • Importation et exportation de données
  • Intégration QuickBooks
  • Intégration de sites web
  • Intégration de tiers
  • Intégration des médias sociaux
  • Liste de tâches (to-do list)
  • Marketing sur les réseaux sociaux
  • Modèles d'e-mails
  • Monitoring
  • Notifications automatiques
  • Paiements électroniques
  • Planification des campagnes
  • Rapports ad hoc
  • Rapports de suivi
  • Rapports de synthèse
  • Rapports et statistiques
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi de l'historique
  • Suivi des activités
  • Suivi des e-mails
  • Tableau de bord d'activités
  • Traitement des cartes de crédit

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Little Green Light

4,7
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MobileCause

4,5
Alternative n° 2 à Bloomerang
MobileCause est une solution de gestion d'événements et de collecte de fonds pour les organismes à but non lucratif qui...

easyTithe

4,1
Alternative n° 3 à Bloomerang
easyTithe est une solution de gestion des dons conçue pour aider les églises de toutes tailles à accepter, suivre et...

CharityEngine

3,9
Alternative n° 4 à Bloomerang
CharityEngine est une solution cloud de gestion du parcours des donateurs, qui aide les organismes à but non lucratif à...

Avis

Note globale

4,7 /5
(824)
Rapport qualité-prix
4,6/5
Fonctionnalités
4,3/5
Simplicité d'utilisation
4,6/5
Support client
4,8/5

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Afficher 5 avis sur 824
Jeff M.
Note globale
  • Secteur d'activité: Gestion d'organisme à but non lucratif
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Excellent for Most Non-Profits

Publié le 14/11/2019

At a prior non-profit, I switched them from Raiser's Edge (desktop) to Bloomerang. I gained a ton...

At a prior non-profit, I switched them from Raiser's Edge (desktop) to Bloomerang. I gained a ton of features and saved quite a bit. The conversion was painless. I've only had to contact support a few times and they have always been extremely helpful.
In my current role, I set them up with Bloomerang as their first database.
I have also recommended it on multiple occasions.

Avantages

Bloomerang is intuitive and easy to use.
Creating and reporting with custom field has never been easier and really allows you to customize it to your needs rather than using a standard field for something else.
The ability to create embedded forms is a lifesaver.
The integrated email capabilities save me from having to purchase another solution like Constant Contact. Plus, these interactions are automatically recorded in the donor/prospects data file.
The integrated DonorSearch option is convenient, useful and cost-effective.

Inconvénients

If my organization ran a ton of events, I'm not sure this would be my optimal solution.
Currently, there is only one level of access - so I can't let a Board Member in to look around because any accidental changes they make would be permanent. I know that Bloomerang is working on this though.

Hannah P.
Note globale
  • Secteur d'activité: Gestion d'organisme à but non lucratif
  • Taille de l'entreprise: 51-200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Bloomerang for the win!

Publié le 19/02/2021

I love Bloomerang and use it on a regular basis. I no longer hesitate to look up information or...

I love Bloomerang and use it on a regular basis. I no longer hesitate to look up information or turn to Bloomerang for help. Because I had so many issues with our previous database, I found myself dreading having to use it and/or figuring out a different way to gather the information I needed.

Avantages

My company used Raiser's Edge for many years before switching over to Bloomerang and that was one of the best days in my working career. I love that we can immediately get a sense of a donor as their page comes up with the Giving Summary and Level of Engagement. I also appreciate being able to quickly see what the latest, largest, first, and lifetime giving is at a glance.
Pulling reports, mailing lists, and financials is very user-friendly, too. Having trainings available to return to for refreshers and references is very handy. Using Bloomerang has been a game-changer for me in keeping track of donor information and then having the ability to compile that information in almost endless ways.

Inconvénients

The most time consuming part of Bloomerang that feels a bit clunky is the creation of households. It requires data entry for one of its members, a new constituent record for the other member of the household, and then going back to create a household and link the two donors. It feels like there could be an easier way to get that information and create those relationships without so much back and forth.

Réponse de Bloomerang

Thank you for your feedback regarding households Hannah. I will pass that along to our product teams!

Brian V.
Note globale
  • Secteur d'activité: Organisme social ou civique
  • Taille de l'entreprise: Auto-entrepreneur
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 4.0 /10

Great concept, but flawed and in need of significant improvement

Publié le 30/12/2015

Avantages

Simple and intuitive on the surface. Donation/timeline entries are fast and easy. Letter generations is mostly easy. As long as you're not serious about getting legit data out of your software, and don't need to make major mass improvements due to the collateral damage of importing from other software, you might like it. Customer support is probably the best I've ever had.

Inconvénients

No mass update option--has cost us dozens of hours of productivity. Some of their reports use bad math, but apparently they're working on fixing that. It's impossible to run certain kinds of reports that were easy in other software. They're apparently working on a big improvement to reports, but it's going to be months before it comes out. Email newsletter option is insanely feature-sparse--had intended to switch to it, but after trying to use it and discovering it's limitations, I'm sticking with MailChimp. There's not way to export letters in an editable form (pdf download is the only option). In general, I've lost SO MUCH functionality and productivity after my switch from eTapestry. I do believe they are genuinely trying to grow and improve this product. They at least don't stonewall some of the criticism and acknowledge things that need improvement, but their capacity to actually improve the product and fix bugs seems extremely limited. Fixes and improvements come out about as fast as molasses pours in Antarctica, and there's an obvious disconnect between what the developers think is needed, and what real fundraisers actually really need.

Réponse de Bloomerang

Hey Brian, thanks for your comments. We always appreciate hearing constructive feedback from customers, and we do take it seriously!

You now have the ability to edit individual letters without the need to export!

https://bloomerang.co/blog/design-segment-and-personalize-thank-you-letters-in-bloomerang/

We also now have a Mailchimp integration!

https://bloomerang.co/blog/new-feature-bloomerang-mailchimp-integration/

We're always making improvements, so be sure to keep an eye on the http://bloomerang.co/changelog and in-app notifications for all the new feature updates we will be rolling out!

Jane W.
Note globale
  • Secteur d'activité: Gestion d'organisme à but non lucratif
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best CRM for mid-sized non profit

Publié le 19/02/2021

Our overall experience with Bloomerang has been terrific. We have much better reporting...

Our overall experience with Bloomerang has been terrific. We have much better reporting functionality, we track interactions more effectively. We create make use of all the features, and chose event software that integrates directly into BLoomerang this year, which has saved us a world of duplicate entry. We're very happy users.

Avantages

I've been in fundraising for over 25 years and have used a lot of different CRM systems for fundraising. Bloomerang is my favorite because it is intuitive, well-designed, and because the company is continually updating and improving functionality. The ease of creating reports and pulling the information we need is my favorite thing about Bloomerang, followed by how easy it is to get technical support when we need it.

Inconvénients

It is never fun to transition CRM software, and we had been with our previous provider for 15 years. We had a lot of data, and much of it was not maintained as well as I would have liked. But, Bloomerang met a rushed time line and we had what we needed to move forward as an organization. While we're very happy with Bloomerang, I would like to have a less clunkly way to track tribute gifts, and to produce letters to notificants in Bloomerang.

Réponse de Bloomerang

Wow Jane! Thank you for the jam packed insightful feedback. We have the best customers, thank you much.

Melissa B.
Note globale
  • Secteur d'activité: Gestion d'organisme à but non lucratif
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Some limitations, but ultimately we are quite satisfied with Bloomerang, Live Chat Help is...

Publié le 22/01/2021

While building reports in Bloom is somewhat tricky (which I know is the same for all donor database...

While building reports in Bloom is somewhat tricky (which I know is the same for all donor database programs), it is a remarkably helpful tool. The fast, friendly, and knowledgeable help from the "Live Chat" folks makes navigating these reports INFINITELY easier.

Avantages

Initially, what I liked most about Bloomerang was the simple, attractive, and somewhat intuitive user interface. After a few years of using Bloom, however, I have to say that their online chat support is outstanding. Truly it is the absolute best online support team that I have ever experienced for any website or webservice.

Inconvénients

We are a membership based institution which is slightly different niche of non-profit. Bloom isn't set up for that, but we've made some workarounds. A serious drawback is their lack of ability to handle class and event registration without setting up a new appeal for each program. They also cannot offer program registration with both paid AND free admission, depending on membership status. Sadly, I haven't discovered any program or plug -in that's able to do this. It's either all-paid or all-free registrations, not both.

Réponse de Bloomerang

Thanks Melissa for the honest feedback. I'll make sure to get in touch if things change on our end. Happy to hear you've been able to lean on Support!

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Bloomerang - FAQ

Voici quelques-unes des questions fréquentes sur Bloomerang.

Types de licences disponibles pour Bloomerang :

  • À partir de: 19,00 $US/mois
  • Type de licence: Gratuit, Abonnement
  • Essai gratuit: Disponible

Nous n'avons pas d'informations sur les fonctionnalités de Bloomerang.

Utilisateurs habituels du logiciel Bloomerang :

À but non lucratif

Langues dans lesquelles Bloomerang est disponible :

anglais

Appareils pris en charge par Bloomerang :

iPhone

Applications s'intégrant à Bloomerang :

Art Center Canvas, Constant Contact, Emma, Fundraise Up, JotForm, Mailchimp, Shopify, Smartsheet, SurveyMonkey, Twitter

Ressources d'aide disponibles pour Bloomerang :

Support téléphonique, Support en ligne, Tutoriels vidéo

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Bloomerang.