Asterisk - Prix, fonctionnalités, avis et comparateur de logiciels

Asterisk

Open-source modular communication system

4.2/5 (22 avis)

Asterisk - Présentation

Asterisk by Digium is an open source communications tool that provides voice and video communication solutions for small, mid-size and large organizations across the globe. The software is freely available and can connect seamlessly with legacy communication systems and VoIP. Asterisk includes many pre-built components that have the capability to handle simple as well as complex voice, video and text communications.

Asterisk telephony solutions provide both classical PBX functionality as well as advanced features including call recording, call routing, call snooping, call waiting, caller ID blocking, blacklists, authentication and conference bridging. Other features offered by Asterisk include SMS messaging, trunking, transcoding, text-to-speech conversion, interactive voice response, flexible extension logic and overhead paging. The software is scalable, allows for the integration of physically separate installations and supports a unified dialplan across offices located in multiple locations. The tool follows both VoIP protocols such as UNIStim, Google Talk, IAX, Jingle/XMPP, SIP, MGCP, and SCCP as well as traditional telephony protocols such as FXS, FXO, Loopstart, Kewlstart, E&M, and others.

Asterisk has a modular design and includes several different components that can be combined to build unified communication solutions including VoIP gateways, phone systems, voicemail servers, conference bridges and IVR servers. Over 1,000 companies in 170 countries use Digium’s phone systems including Yahoo, University of Pennsylvania, Google, U.S. Army, eBay and many of the Fortune 1000 companies.

Prix

À partir de
$595
Types de licence
version d'essai gratuite
Open source
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Canada, Europe, Amérique latine et 3 autres, Afrique et Moyen-Orient, Royaume-Uni, États-Unis

Langues

anglais

Asterisk - Avis

Note globale
4.2/5
82% d'avis positifs
9
Excellent
9
Très bien
3
Moyen
1
Médiocre
0
Horrible
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Small Business Phone System

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 20/08/2018
Provenance de l'avis : Capterra

We use this everyday for our phones. We test a variety of platforms on a regular basis, but we have always stuck with Asterisk because it does everything we need.

Avantages

Asterisk has nearly everything you would need in a phone system for a small business. With some technical knowledge you can get the free version of this and do everything yourself with very minor costs to your bottom line.

Inconvénients

The learning curve on Asterisk systems is steep. If you want to do anything custom, you will pretty much have to hire someone to do it for you unless you have a lot of experience and technical knowledge. Much of this can be overcome by using a GUI such as FreePBX.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

More than 10 years of experience with Asterisk, from the first versions

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 09/04/2018
Provenance de l'avis : Capterra

This software allows to solve or implement any solution for the telephony industry.

Avantages

Asterisk more than a software, it is a framework. As a framewaork, it is like a Swiss army knife that allows you to implement or solve any special requirement in telephony, call center, messaging services, etc. Asterisk is the base of a number of solutions for telephone centrakes. It is also easy to get in the market all the necessary hardware to connect with the PSTN switched network.

Inconvénients

I am a fan of Asterisk. However I am surprised that to date, we are going through version 15, and the last textbook was printed in 2013, on version 11.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

If you spend enough time with it it can do anything

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 15/04/2018
Provenance de l'avis : Capterra

It works for what we do.

Avantages

The amount of features that you can get with this software is astounding.
If you have the time and the know how you can make this software do it.
We use it every day. We have about 35 techs answering calls
It will run on just about any computer that you have.

Inconvénients

It is very complex.
Like all things in the Linux world it is difficult to setup the first time you use it.
It is very difficult when you want to change hardware or make system level changes.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

5.0/10
Traduire avec Google Translate

Great application for voip service for small companies

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 26/07/2018
Provenance de l'avis : Capterra

is a good application for provide viop services to small companies.

Avantages

is Free and it's works on Linux environments, is stable and the last versions have a more friendly interface for managements Roles. there always you can find new updates available to fix bugs.

Inconvénients

Very Difficult to configure the services and is hard to maintain the security of the application without extra security applications or hardware.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

6.0/10
Traduire avec Google Translate

Awesome and fast learning from the comunity information

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 01/08/2018
Provenance de l'avis : Capterra

All my voip implementations are based on asterisk as well

Avantages

Open source code, available in to many versions, constant upgrading for the comunity, perfect SIP adaptable configurations, to many features and modules.

Inconvénients

Hard installation and configuration, some bugs are not resolved at all in sip trunking, codec, an others, at least to the version 11, but now on the version 13+ there are more good stuff

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Asterisk - Prix

À partir de
$595
Types de licence
version d'essai gratuite
Open source
Rapport qualité-prix

Pricing for Asterisk Support Services:

Single System (Level 1) – $595 per year
Single System (Level 2) – $1,995 per year
Multi-System (Level 3) – $3,995 per year
Multi-System (Level 4) - $7,995 per year

Asterisk - Fonctionnalités

  • API
  • Enregistrement des appels
  • Identification de l'appelant
  • Intégration des SMS
  • Messagerie vocale
  • Rapports sur les appels
  • Routage des appels
  • Suivi des appels
  • Transfert d’appel

  • Chat
  • Conférences
  • Conférences vidéo et en direct
  • Intégration CRM
  • Intégration de tiers
  • Messagerie instantanée
  • Monitoring
  • Notifications automatiques
  • Rapports et statistiques
  • Réceptions
  • Tableau de bord d'activités

Plus d'informations sur Asterisk

Asterisk - Principales fonctionnalités

  • API
  • Authentication support
  • Call detail records
  • Call monitoring
  • Call recording
  • Call routing
  • Call transfer
  • Caller ID
  • Communication management
  • Computer telephony
  • Database integration
  • Database store/retrieve
  • Distributed universal number discovery
  • Macros
  • Route by CallerID
  • SMS messaging
  • Text to speech conversion
  • Voice mail

Avantages

● Asterisk is an open source framework for building communication applications and consists of hundreds of pre-built components that can be combined together to form solutions such as VoIP gateways, conference bridges, phones systems and voicemail servers.

● The tool offers features such as call recording, call forwarding, call routing, blacklists, call queuing, call waiting, caller ID, calling cards and blind transfer.

● The product can be used to build a complete phone system, to bridge gaps between systems or to extend or enhance an existing system.

● Asterisk is flexible and lets users define the solution that truly fits their requirements and is stable as well as reliable.

● The system supports both classical PBX functionality as well as advanced features that are associated with large, high-end proprietary PBXs and inter-operates both with traditional telephony systems and VoIP systems.

Asterisk - FAQ

Voici quelques-unes des questions fréquentes sur Asterisk.

Q. Quels sont les types de licence disponibles pour Asterisk ?

Types de licences disponibles pour Asterisk :

À partir de: $595

Type de licence: Open source

version d'essai gratuite: Disponible

Pricing for Asterisk Support Services:

Single System (Level 1) – $595 per year
Single System (Level 2) – $1,995 per year
Multi-System (Level 3) – $3,995 per year
Multi-System (Level 4) - $7,995 per year

Q. Quelles sont les principales fonctionnalités du logiciel Asterisk ?

Fonctionnalités du logiciel Asterisk :

  • API
  • Authentication support
  • Call detail records
  • Call monitoring
  • Call recording
  • Call routing
  • Call transfer
  • Caller ID
  • Communication management
  • Computer telephony
  • Database integration
  • Database store/retrieve
  • Distributed universal number discovery
  • Macros
  • Route by CallerID
  • SMS messaging
  • Text to speech conversion
  • Voice mail

Q. Qui utilise Asterisk ?

Utilisateurs habituels du logiciel Asterisk :

Grandes entreprises, Entreprises de taille moyenne, Administration publique, PME

Q. Dans quelles langues Asterisk est-il disponible ?

Langues dans lesquelles Asterisk est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Asterisk ?

Types de licences disponibles pour Asterisk:

Open source

Q. Asterisk prend-il en charge les appareils mobiles ?

Appareils pris en charge par Asterisk :

iPad

Q. Avec quelles applications Asterisk peut-il s'intégrer ?

Applications s'intégrant à Asterisk :

Apptivo CRM, Atmos, AuguTech, Oreka TR, SysAid, Tenfold, Vtiger CRM, Wakeupsales, amoCRM, bpm'online CRM

Q. Quelles sont les ressources d'aide disponibles pour Asterisk ?

Ressources d'aide disponibles pour Asterisk :

FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo

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