Auvik is a cloud-based managed service provider (MSP) that helps to manage and deliver profitable network services. It’s network infrastructure RMM (remote monitoring and management) provides insight into client networks and automates complicated, time-consuming tasks. Auvik manages multiple networks in one dashboard so users can switch easily between clients for a smooth workflow.
Auvik’s main feature is the dashboard that displays a neat, geographic map of the client network with information on how the user’s clients are connected and their location. All clients visually presented on the map provide detailed status information to help users prepare for initial assessments and quotes. Each topology is also managed in real-time.
With Auvik, there is no need to manually login to each device when searching for an IP address. The network evidence feature enables users to simply type in the device name to automatically see where it has been seen across the network, reducing troubleshooting time. All previous data and work history is stored on Auvik's cloud, and provides users with detailed records useful for analysis, troubleshooting issues, and generating reports.
Auvik offers dynamic searches that enable users to quickly understand the basis of network problems. Users have the option to do a free text search, or to use smart filters and search by device name or type, vendor, network, interface as well as IP address. Auvik also lets users easily share network information, as well as configure different access levels.
Avantages
Auvik is great for mapping out your networks. It's really nice to get an overall view of your networked devices and how they all connect to each other. And it's wonderful for troubleshooting outages and connection issues because you can see everything including the actual switch ports being used. But my absolute favorite part of Auvik is the discovery portion. You install the agent and it goes out and sees what networks it can see. And then it starts querying the devices with either the default credentials it has or the ones you put in yourself. And it starts building out your network. It shows you where everything is and guesses at the things, like unmanaged hubs, that it can't see. And then it finds new networks and asks if you want to scan those too and you have your main office and all the branches all in one beautiful picture with different lines indicating Layer2/Layer2/VPN/Wireless and I just find it so enjoyable.
It also is great for MSPs. The billing breakdown is very nice, and it's very easy for us to have access to all our clients but then give our clients access to just their own stuff. And the notifications are easy to setup and very granular.
Inconvénients
Honestly I have very few problems with Auvik. Sometimes it's harder to view really large networks in an easy way. I would like better options for exporting the network map but I honestly might just not understand how to use the options I have now. I would like some more integrations but they are constantly working on that, and they have already announced IT Glue integration, so it's a very small issue.
In the past, we as an MSP would try to offer Managed Network but it was too costly for us to do so or we missed a lot of things due to time and human errors. Now with Auvik we can truly offer Managed Network services quickly and better than ever, We can actually sleep better at night because our customers have Auvik on their networks and we are really taking care of the network.
Avantages
I like how easy it is to install, setup, and use. I had it running in about 20 minutes... I really love the searching capabilities they have you can find anything with a simple name or part of a name to help you navigate to any device or link quickly.
Inconvénients
Has a lot of flexibility can get lost in the many different options, but once you get familiar with it is easy to use and take advantage of the advanced features.
Avantages
Auvik is slick. Like super duper slick. It's been such a wonderful tool in monitoring our internal network. It provides us with an effective overview of our network infrastructure and gives us invaluable alerting to when issues pop up. It's extremely easy to use and rather simple to setup and can be done so on a variety of platforms. We currently have it running on an Ubuntu 14.04 Server box and the collector works flawlessly. Auvik's customer support has also been wonderful and is always very helpful.
Inconvénients
No real cons with Auvik. It's been a great tool since we implemented it and we haven't had any major issues that would justify us giving it a mark in the "Cons" category.
monitoring of customer networks
Avantages
- Easy to setup (the data collector service can run on any windows machine)
- Web based client (nothing to install; does not require java)
- Support is just a chat away (they answer pretty quickly)
- Nice people!
- NetFlow support (requires separate license, per device)
- Support for 2-factor authentication
- Multi-tenancy works well
- It backs up copies of router configs automatically
- The ability to compare 2 configs to see what changed is awesome
- They support the Meraki Cloud devices
- You can exclude IP ranges from scanning
- You can give customers read-only access to console
Inconvénients
- NetFlow is locked down by public IP address; to send all NetFlow data from a single public IP you have to build a Linux VM that acts as a proxy for all NetFlow data
- NetFlow support for some devices (Cisco ASA) requires a Linux VM for each device (yes, that is a separate Linux VM for each ASA; not a problem if you only have one).
- the license for NetFlow on the Linux VMs is only good for six months and there is no alerting or auto-renewal (it will just stop collecting data and it may be awhile before anyone notices)
Avantages
Network map
Network inventory
Alerting
Integration with ConnectWise
Configuration Backups
Support willing to add additional OIDs for items
Up time on system is very reliable
Awesome and friendly staff
Inconvénients
Limited on alerting types
Integration with Connectwise limited and adds special characters in summary line of every ticket
Auvik has a hard time identifying some network types and thinks there are unknown switches which do not exist and makes it hard to troubleshoot and correct
Issues with Aruba wireless access points when they are on DHCP and renew leases
Issues using remote browser on some series of Dell switches
All plans include:
Unlimited users
Unlimited support
Discount available when prepaid for a year.
Pricing is per billable device, and device counts are aggregated across all clients. Volume discounts apply.
Auvik is vendor-neutral meaning it works with any business gear, having identified over 7,000 devices from more than 230 vendors.
Users can view an automatic list of all IP addresses that are being used by which devices by choosing a subnet from the dashboard using Auvik’s visual search.
Users can view at-a-glance details and information about any two connected devices by hovering over any wire displayed on the Auvik map, including operational status, MAC address, and negotiated speed for various connections on a network.
Users can better understand their network with up-to-the-minute performance and health statistics including traffic flow, bandwidth charts, and packet loss errors with Auvik’s quick and simple visual data graphs.
Auvik continuously monitors and polls managed networks in real-time, so everything from topology, config history and performance stats are always up-to-date.
Voici quelques-unes des questions fréquentes sur Auvik.
Types de licences disponibles pour Auvik :
À partir de: $250/mois
Type de licence: Abonnement
version d'essai gratuite: Disponible
All plans include:
Unlimited users
Unlimited support
Discount available when prepaid for a year.
Pricing is per billable device, and device counts are aggregated across all clients. Volume discounts apply.
Fonctionnalités du logiciel Auvik :
Utilisateurs habituels du logiciel Auvik :
Grandes entreprises, Entreprises de taille moyenne
Langues dans lesquelles Auvik est disponible :
anglais, espagnol
Types de licences disponibles pour Auvik:
Abonnement
Nous n'avons pas d'informations sur les appareils pris en charge par Auvik.
Applications s'intégrant à Auvik :
Autotask, Autotask, ConnectWise Manage, ConnectWise Manage, Freshdesk, Slack
Ressources d'aide disponibles pour Auvik :
FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo
