Auvik

Auvik

Visibilité, contrôle et automatisation pour les réseaux en infogérance.

4.7/5 (60 avis)

Auvik - Présentation

Le logiciel cloud d'Auvik simplifie et automatise la surveillance et la gestion du réseau pour les prestataires d'infogérance. Auvik offre aux MSP (prestataires d'infogérance) de meilleures visibilité, documentation et surveillance pour leurs réseaux clients et automatise de nombreuses tâches réseau fastidieuses. Avec Auvik, les prestataires d'infogérance disposent d'un moyen efficace et rentable de gérer leurs réseaux clients.

Prix

À partir de
150,00 $US/mois
Types de licence
Essai gratuit
Abonnement
Rapport qualité-prix

Appareils

Pour quelle entreprise ?

S
M
L

Disponible dans les pays suivants

Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Inde, Japon, Amérique latine

Langues

anglais

Auvik - Avis

Note globale
4.7/5
98% d'avis positifs
43
Excellent
16
Très bien
1
Moyen
0
Médiocre
0
Mauvais
Rick R.
Traduire avec Google Translate

Helps Provide Solid Network Management Functions for an MSP

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 25/03/2019
Provenance de l'avis : Capterra

Avantages

The software is subscription based and only requires that a collector service be installed and running on a windows machine in the network to manage. This makes deployment quite easy and quick to put in motion. The discovery function is pretty straightforward and begins building an inventory and topology right away. Once you get managed devices set up with SNMP and login credentials, the topology starts to shape up and configurations start getting backed up. We integrate this with our PSA system and the ability to do bi-directional ticket creation and closure works quite well. This is a solid product for MSPs and makes the management of multiple customer networks workable. Support is available via chat and they are responsive.

Inconvénients

It takes some work with the network devices to get more complex topologies corrected. Sometimes, no matter if SNMP and login is showing as correct the topology will not show accurately. Although chat is responsive for support, most of the time they will have to create a ticket for more complex items and get back with you. Large networks are hard to view i the limited space, an ability to zoom with the a mouse scroll wheel would be really helpful. Also, when searching for a device on the map, it would be nice to have it zoom into that device.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Matthew G.
Traduire avec Google Translate

This is honestly one of my favorite products to use. It's the most fun I have using IT software.

Logiciel utilisé toutes les semaines pendant 6 à 12 mois
Publié le 12/01/2018
Provenance de l'avis : Capterra

Avantages

Auvik is great for mapping out your networks. It's really nice to get an overall view of your networked devices and how they all connect to each other. And it's wonderful for troubleshooting outages and connection issues because you can see everything including the actual switch ports being used. But my absolute favorite part of Auvik is the discovery portion. You install the agent and it goes out and sees what networks it can see. And then it starts querying the devices with either the default credentials it has or the ones you put in yourself. And it starts building out your network. It shows you where everything is and guesses at the things, like unmanaged hubs, that it can't see. And then it finds new networks and asks if you want to scan those too and you have your main office and all the branches all in one beautiful picture with different lines indicating Layer2/Layer2/VPN/Wireless and I just find it so enjoyable.

It also is great for MSPs. The billing breakdown is very nice, and it's very easy for us to have access to all our clients but then give our clients access to just their own stuff. And the notifications are easy to setup and very granular.

Inconvénients

Honestly I have very few problems with Auvik. Sometimes it's harder to view really large networks in an easy way. I would like better options for exporting the network map but I honestly might just not understand how to use the options I have now. I would like some more integrations but they are constantly working on that, and they have already announced IT Glue integration, so it's a very small issue.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Corey K.
Traduire avec Google Translate

What you need to provide complete Managed Services to your customers!!!!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 21/06/2017
Provenance de l'avis : Capterra

In the past, we as an MSP would try to offer Managed Network but it was too costly for us to do so or we missed a lot of things due to time and human errors. Now with Auvik we can truly offer Managed Network services quickly and better than ever, We can actually sleep better at night because our customers have Auvik on their networks and we are really taking care of the network.

Avantages

I like how easy it is to install, setup, and use. I had it running in about 20 minutes... I really love the searching capabilities they have you can find anything with a simple name or part of a name to help you navigate to any device or link quickly.

Inconvénients

Has a lot of flexibility can get lost in the many different options, but once you get familiar with it is easy to use and take advantage of the advanced features.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Utilisateur vérifié
Traduire avec Google Translate

Best network monitoring tool EVER!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 21/05/2018
Provenance de l'avis : GetApp

Avantages

Auvik is slick. Like super duper slick. It's been such a wonderful tool in monitoring our internal network. It provides us with an effective overview of our network infrastructure and gives us invaluable alerting to when issues pop up. It's extremely easy to use and rather simple to setup and can be done so on a variety of platforms. We currently have it running on an Ubuntu 14.04 Server box and the collector works flawlessly. Auvik's customer support has also been wonderful and is always very helpful.

Inconvénients

No real cons with Auvik. It's been a great tool since we implemented it and we haven't had any major issues that would justify us giving it a mark in the "Cons" category.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit

10.0/10
Chris M.
Traduire avec Google Translate

Best tool we use

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 13/01/2019
Provenance de l'avis : Capterra

We have been using this software for about a year now as a MSP. It's great. Any network issue pops up, we just go to auvik, and we can usually pinpoint it to a specific device, or network connection. Not long ago, we had the primary DC that authenticated all vpn traffic go down. i could not remote into the network. However, we were able to use Auvik to create a new VPN tunnel into one of the servers and then get everything fixed from there. You can back up, and do change control on all your network devices. It's easily worth the cost in time saved troubleshooting issues on the network.

Avantages

Great insight into all parts of your network. Allows you to open vpn tunnels into network. Great at being able to map out all devices and your network.

Inconvénients

It's intimidating at first, until you learn how to use it.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10

Auvik - Prix

À partir de
150,00 $US/mois
Types de licence
Essai gratuit
Abonnement
Rapport qualité-prix

Auvik - Fonctionnalités

  • Importation et exportation de données
  • Intégration de tiers
  • Monitoring
  • Notifications automatiques
  • Surveillance en temps réel
  • Tableau de bord d'activités
  • Visualisation de données

  • API
  • Alertes et remontée des problèmes
  • Audit
  • Contrôle d'accès
  • Données en temps réel
  • Gestion des flux de travail
  • Interface glisser-déposer
  • Intégration des applications
  • Outils de collaboration
  • Rapports en temps réel
  • Rapports et statistiques
  • Suivi des activités
  • Sécurité SSL

Auvik - FAQ

Voici quelques-unes des questions fréquentes sur Auvik.

Q. Quels sont les types de licence disponibles pour Auvik ?

Types de licences disponibles pour Auvik :

À partir de: 150,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Auvik ?

Nous n'avons pas d'informations sur les fonctionnalités de Auvik.

Q. Qui utilise Auvik ?

Utilisateurs habituels du logiciel Auvik :

Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues Auvik est-il disponible ?

Langues dans lesquelles Auvik est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Auvik ?

Types de licences disponibles pour Auvik:

Abonnement

Q. Auvik prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Auvik.

Q. Avec quelles applications Auvik peut-il s'intégrer ?

Applications s'intégrant à Auvik :

Autotask, Autotask, ConnectWise Automate, ConnectWise Manage, ConnectWise Manage, Freshdesk, Slack, SolarWinds Passportal

Q. Quelles sont les ressources d'aide disponibles pour Auvik ?

Ressources d'aide disponibles pour Auvik :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo

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