Auvik

Visibilité, contrôle et automatisation pour les réseaux en infogérance.

4,7 /5 (63 avis) Donnez votre avis !

Auvik - Présentation

Description du logiciel Auvik

Le logiciel cloud d'Auvik simplifie et automatise la surveillance et la gestion du réseau pour les prestataires d'infogérance. Auvik offre aux MSP (prestataires d'infogérance) de meilleures visibilité, documentation et surveillance pour leurs réseaux clients et automatise de nombreuses tâches réseau fastidieuses. Avec Auvik, les prestataires d'infogérance disposent d'un moyen efficace et rentable de gérer leurs réseaux clients.

Auvik - Présentation

Prix

À partir de
150,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Auvik - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Canada, Royaume-Uni, Australie, Chine et 5 autres, Inde, Japon, Allemagne, Brésil, Mexique
Langues
anglais

Médias

Auvik’s dashboard displays a neat, geographic map of the networks you manage.
Users can view statistics including traffic flow and packet loss errors with Auvik’s quick and simple visual data graphs.
Auvik users can view detailed device bandwith information with easy to read graphs.
Auvik’s automated inventory detects and captures full details for every device on the networks you manage, including make and model, serial number, software version, IP addresses, and more.
Auvik users can see how an interface or device changes over long periods of time and identify trends.
Auvik has more than 50 preconfigured alerts and users can shape the system to any environment with simple customization options.
All sites visually presented on the Auvik map provide high-level status information.
Vidéo de Auvik Vidéo de Auvik Vidéo de Auvik Vidéo de Auvik Vidéo de Auvik Capture d'écran pour Auvik : Auvik’s dashboard displays a neat, geographic map of the networks you manage. Capture d'écran pour Auvik : Users can view statistics including traffic flow and packet loss errors with Auvik’s quick and simple visual data graphs. Capture d'écran pour Auvik : Auvik users can view detailed device bandwith information with easy to read graphs. Capture d'écran pour Auvik : Auvik’s automated inventory detects and captures full details for every device on the networks you manage, including make and model, serial number, software version, IP addresses, and more. Capture d'écran pour Auvik : Auvik users can see how an interface or device changes over long periods of time and identify trends. Capture d'écran pour Auvik : Auvik has more than 50 preconfigured alerts and users can shape the system to any environment with simple customization options. Capture d'écran pour Auvik : All sites visually presented on the Auvik map provide high-level status information.

Auvik - Avis

Note globale
4,7
/
5
Excellent
45

Très bien
17

Moyen
1

Médiocre
0

Mauvais
0

Rapport qualité-prix
4,4
Fonctionnalités
4,5
Simplicité d'utilisation
4,5
Support client
4,7
98% des utilisateurs recommandent cette application
Garry A.

Totally love Auvik! It has changed the way we manage networks!


Traduire avec Google Translate
Matthew G.

This is honestly one of my favorite products to use. It's the most fun I have using IT...


Traduire avec Google Translate
Dave K.

For the most part good except for the inability resolve the false down alerts we are getting


Traduire avec Google Translate
Jorge M.

Auvik has enabled us to do a complete transformation of our network monitoring and management

Most of the time we've received an excelent support on both commercial and technical sides. At the very beginning it surprised us how the people at Auvik were 100% reluctant to enable a proof of concept for a customer. Now we got used to this not being an option as we have with other vendors.
Technically, Auvik has enabled us to transform a lot of our network and IT operations processes, we are more efficient and effective, both on the management and on incident response. So, even if we don't get the best licensing model, the product is worth the price.
Right now we are deploying the API to automate some processes, which will increase even more the value we are getting from Auvik.


Traduire avec Google Translate
Eric B.

Good product, but engineering does not fix things fast enough

We use this to help visualize networks during onboarding to our MSP business. We also use it to create tickets for network outages and have built OID polling for many other products (mostly storage). The length of time it takes to get enhancements (In my experience they never come) is disappointing.


Traduire avec Google Translate
Garry A.
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

Totally love Auvik! It has changed the way we manage networks!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 21/11/2017
Provenance de l'avis : Capterra

Avantages

Remote access to routers/switches/devices that do not have their own cloud management.
Custom alerting.
Integration with our Autotask, our PSA (Ticketing) system.
Dynamic network maps.
Layer 1 to Layer 3 visibility.

Inconvénients

Some of the MIBs are not fully developed yet. As a relatively new product in the market there is some maturity to come as products are added and integrations and support deepen for existing products.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Matthew G.
Taille de l'entreprise: 51-200 employés
Traduire en français
Traduire en français

This is honestly one of my favorite products to use. It's the most fun I have using IT software.

Logiciel utilisé toutes les semaines pendant 6 à 12 mois
Publié le 12/01/2018
Provenance de l'avis : Capterra

Avantages

Auvik is great for mapping out your networks. It's really nice to get an overall view of your networked devices and how they all connect to each other. And it's wonderful for troubleshooting outages and connection issues because you can see everything including the actual switch ports being used. But my absolute favorite part of Auvik is the discovery portion. You install the agent and it goes out and sees what networks it can see. And then it starts querying the devices with either the default credentials it has or the ones you put in yourself. And it starts building out your network. It shows you where everything is and guesses at the things, like unmanaged hubs, that it can't see. And then it finds new networks and asks if you want to scan those too and you have your main office and all the branches all in one beautiful picture with different lines indicating Layer2/Layer2/VPN/Wireless and I just find it so enjoyable.

It also is great for MSPs. The billing breakdown is very nice, and it's very easy for us to have access to all our clients but then give our clients access to just their own stuff. And the notifications are easy to setup and very granular.

Inconvénients

Honestly I have very few problems with Auvik. Sometimes it's harder to view really large networks in an easy way. I would like better options for exporting the network map but I honestly might just not understand how to use the options I have now. I would like some more integrations but they are constantly working on that, and they have already announced IT Glue integration, so it's a very small issue.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Dave K.
Traduire en français
Traduire en français

For the most part good except for the inability resolve the false down alerts we are getting

Logiciel utilisé toutes les semaines pendant 1 à 5 mois
Publié le 15/05/2018
Provenance de l'avis : Capterra

Avantages

Network discovery and SNMP monitoring. Remote access to network devices without needing to remote into a local computer.

Inconvénients

Too many false alerts on devices being down that aren't down so it has almost gotten to a point we ignore all alerts

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Jorge M.
Secteur d'activité: Services et technologies de l'information
Taille de l'entreprise: 51-200 employés
Traduire en français
Traduire en français

Auvik has enabled us to do a complete transformation of our network monitoring and management

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 04/08/2020
Provenance de l'avis : Capterra

Most of the time we've received an excelent support on both commercial and technical sides. At the very beginning it surprised us how the people at Auvik were 100% reluctant to enable a proof of concept for a customer. Now we got used to this not being an option as we have with other vendors.
Technically, Auvik has enabled us to transform a lot of our network and IT operations processes, we are more efficient and effective, both on the management and on incident response. So, even if we don't get the best licensing model, the product is worth the price.
Right now we are deploying the API to automate some processes, which will increase even more the value we are getting from Auvik.

Avantages

Auvik's multi-tenancy, the deployment model using local collectors, Auvik's API, and the way Auvik discovers networks and then shows the network diagram.

Inconvénients

Being forced to get advanced traffic insight licensing for all the devices on a tenant, when it makes sense to get it only for some of them. Also, being forced to a 40 nodes with basic licensing. It would've been a lot better for us to get only 30 and maybe 15 advanced licensing add-ons. Also, having to pay licensing for customer proofs of concept. We would like to have independent roles for network, security and server managers.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Eric B.
Secteur d'activité: Services et technologies de l'information
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

Good product, but engineering does not fix things fast enough

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 22/12/2019
Provenance de l'avis : Capterra

We use this to help visualize networks during onboarding to our MSP business. We also use it to create tickets for network outages and have built OID polling for many other products (mostly storage). The length of time it takes to get enhancements (In my experience they never come) is disappointing.

Avantages

The mapping, port discovery, configuration backups and overall ease of use are excellent.

Inconvénients

Problems take FOREVER to get resolved (sometimes years). Same with feature requests. We've had many, many requests for basic functionality that never comes. Tickets for things that are supposed to work (like accurate stats for HyperV hosts) stay open with no reported fix coming from engineering. Honestly sick of spending $25k/yr. and not getting what we need. Considering alternatives.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 5.0/10

Recommandation utilisateur
9/10
Basé sur 63 avis utilisateurs
Comparatif des alternatives : recommandation utilisateur
Comparer avec les alternatives

Auvik - Prix

Auvik - Prix

À partir de
150,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,4/5
Basé sur 63 avis utilisateurs
Comparatif des alternatives : rapport qualité-prix
Comparer avec les alternatives

Auvik - Fonctionnalités

Auvik - Fonctionnalités

API
Alertes et remontée des problèmes
Audit
Contrôle d'accès
Données en temps réel
Fonctionnalité de recherche
Gestion de la conformité
Gestion des flux de travail
Gestion des utilisateurs
Importation et exportation de données
Interface glisser-déposer
Intégration de tiers
Monitoring
Notifications automatiques
Outils de collaboration
Rapports et statistiques
Suivi des activités
Surveillance en temps réel
Tableau de bord d'activités
Visualisation de données
Fonctionnalités
4,5/5
Basé sur 63 avis utilisateurs
Comparatif des alternatives : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Auvik - FAQ

Auvik - FAQ

Voici quelques-unes des questions fréquentes sur Auvik.

Q. Quels sont les types de licence disponibles pour Auvik ?

Types de licences disponibles pour Auvik :

À partir de: 150,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Auvik ?

Nous n'avons pas d'informations sur les fonctionnalités de Auvik.

Q. Qui utilise Auvik ?

Utilisateurs habituels du logiciel Auvik :

PME, Grandes entreprises, Entreprises de taille moyenne

Q. Dans quelles langues Auvik est-il disponible ?

Langues dans lesquelles Auvik est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Auvik ?

Types de licences disponibles pour Auvik:

Abonnement

Q. Auvik prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Auvik.

Q. Avec quelles applications Auvik peut-il s'intégrer ?

Applications s'intégrant à Auvik :

Autotask, Autotask, ConnectWise Automate, ConnectWise Manage, Continuum Command, Freshdesk, ITBoost, ServiceNow, SolarWinds Passportal, Warranty Master

Q. Quelles sont les ressources d'aide disponibles pour Auvik ?

Ressources d'aide disponibles pour Auvik :

Support téléphonique, Support en ligne, FAQ, Base de connaissances, Tutoriels vidéo