Auvik

Price point and features. The product simply goes out and pulls together a great level of detail on our client's networks. Tremendous tool for troubleshooting

would like to be able to iuse it to pull/compile network documentation into ConnectWise (ie. ITglue). We would like to use Auvik to better automate our service delivery with LabTech and ConnectWise.

We use Auvik internally to manage and watch over all our network infrastructure. It does such a good job at providing us with a dashboard to gain some insight into our switches and such and does so in a very pretty way. We've used it multiple time to track down problems and see when things aren't working correctly.

I have no complaints about Auvik, it's been rock solid. Their support is great too!

Network discovery and SNMP monitoring. Remote access to network devices without needing to remote into a local computer.

Too many false alerts on devices being down that aren't down so it has almost gotten to a point we ignore all alerts

Easy to setup and configure and get visibility into client networks. The product guides you through the setup and implementation in an efficient manner.

Would like better functionality around snmp traps and would like to have the ability to capture network data that is tied to a name within their flow protocol, for example would like To see google.com instead of the IP for a google server.

Mapping the network is pretty great, it can be bit limited when unintelligent switches are in the network and cloud pings are very helpful

I truly needs an alert dashboard for all clients, it can be difficult to move through every client to check for alerts, especially when I am not by my email and a built in SMS server would be super helpful.