Demandforce

Demandforce

Marketing automation software for SMBs

3.3/5 (29 avis)

Demandforce - Présentation

Demandforce is a marketing automation and reputation management tool for small businesses, primarily serving organizations within the dental, spa & salon, medical, automotive, chiropractor and veterinary industries.

Demandforce's complete communication package includes automated reminders & confirmations, targeted email marketing, convenient online scheduling, recall & reactivation campaigns, certified client reviews, an email finder for current clients, a word-of-mouth referral program, and personalized postcards.

With Demandforce, organizations can automate their marketing strategy and keep customers up to date via automatically generated emails, text and voice messages. Companies can send appointment reminders to customers in the form of fully responsive emails. These email reminders also work with Google Now and Passbook.

Demandforce automatically sends out a satisfaction survey after each appointment, enabling companies to gather real-time feedback from their clients. Demandforce's pre-built professional email marketing templates allow companies to run and track campaigns. Promotional offers & newsletters can also be sent out via postcard, as a more tangible marketing technique.

Through Demandforce's Facebook marketing app for pages, companies can engage with customers in real-time, rolling out reviews and special offers when customers visit the page. Customers can also book appointments directly via a company Facebook page.

Demandforce can be deployed both in the cloud and on-premises.

Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Canada, Europe, Inde et 3 autres, Amérique latine, Royaume-Uni, États-Unis

Langues

anglais

Demandforce - Avis

Note globale
3.3/5
48% d'avis positifs
8
Excellent
6
Très bien
6
Moyen
4
Médiocre
5
Horrible
Traduire avec Google Translate

No happy! Recently I have not been able to login on my personal laptop unless I am at the business.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 26/07/2018
Provenance de l'avis : Capterra

Avantages

If you can log on to the system, it is user friendly. However, currently the changes that have been made make it impossible to do anything outside of your business.

Inconvénients

So, spent 30 mins with customer support to resolve issue, go home try to log on the following day and cannot access either one of my businesses. I am a busy person so it is very frustrating when I have to call in and do all these steps customer service had me doing and then to find out it was a waste of my time. Now I have to find time to call again. I have been using this same computer to log in for years, now it won't work. If I cannot log in away from my business, then I will not need your services anymore. I do all my work away from my business via at home or other locations.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Traduire avec Google Translate

My friend and business owner could not be happier!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 27/03/2019
Provenance de l'avis : Capterra

Avantages

Very simple and straightforward process to acquire and set up. Demandforce communicated seamlessly with clients who had not been back to the business in a certain time frame and facilitated re-bookings with a large percent of those with that one recall message. Text messaging is powerful and preferred by clients. Facilitates the review process

Inconvénients

Frequency of automated communications may be too much for some customers of businesses. Let them know that there are options for frequency and type of communication.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Demand Force

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 19/03/2019
Provenance de l'avis : Capterra

We have used Demand Force for a few years now and we are extremely happy with them. They keep up so well with our customers and keep on top of reviews, emails, etc. I love that they offer the links for appointments also. A great company to work with!

Avantages

Demand Force is a great company that has helped us receive many leads and keep our current customers active and happy!

Inconvénients

keeping connected is important but they are great at letting you know if there are any problems with this

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Great CRM software !

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 12/12/2017
Provenance de l'avis : Capterra

Able to automate customer emails and get customer reviews.

Avantages

Easy to access via mobile device. I can find all of my customers and their service history easily.
This is a great way to mange automated email contacts with customers, ask for customer reviews, and retain customers.

Inconvénients

It would be nice to have a dedicated area to create and save quotes. There is "notes" area to add info , but a sales quote format would be very helpful.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Traduire avec Google Translate

Dentist

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 30/04/2018
Provenance de l'avis : Capterra

Love the Customer Success Manger support.

Avantages

This software is simple to use. It has the latest and up to date technology. It can
be personalized by me. If I need help, I can contact my account success Manger and she teaches me how to resolve my issue.

Inconvénients

My only issue is that their headquarters is in California. I am from the east coast. If I have a concern, I have to wait till 8am their time and 11am my time.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Demandforce - Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Contact Demandforce for pricing information or a quote.

Demandforce - Fonctionnalités

  • API
  • Base de données de clients
  • Gestion des calendriers
  • Intégration des médias sociaux
  • Notifications automatiques
  • Rappels automatiques

  • Base de données de contacts
  • Champs personnalisables
  • Importation et exportation de données
  • Intégration CRM
  • Intégration de tiers
  • Intégration des e-mails
  • Intégration mobile
  • Modèles personnalisables
  • Paiements électroniques
  • Rapports et statistiques
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Tableau de bord d'activités

Plus d'informations sur Demandforce

Demandforce - Principales fonctionnalités

  • Automatic notifications
  • Automatic reminders
  • Calendar management
  • Client database
  • Communication management
  • Connects with Facebook
  • Email finder
  • Email marketing
  • Newsletter management
  • Online reviews
  • Online scheduling
  • Personalized postcards
  • Real-time updates
  • Referral program
  • Review management
  • Surveys & feedback

Avantages

• Demandforce automatically sends appointment reminders and confirmations via email, text and voice message.

• Demandforce automates client communications via email and text message. Surveys, "Thank You" emails, and requests for referrals can be scheduled for sending after appointments have been attended.

• The Demandforce reputation automation application asks customers for reviews and then posts them on the company’s Facebook page and other search engines.

• Demandforce cross-promote companies to other non-competing businesses providing users with the benefit of an Intuit Local website.

• Customers are able to book appointments directly via a business's Facebook page with Demandforce.

Demandforce - FAQ

Voici quelques-unes des questions fréquentes sur Demandforce.

Q. Quels sont les types de licence disponibles pour Demandforce ?

Types de licences disponibles pour Demandforce :

Type de licence: Abonnement

version d'essai gratuite: Disponible

Contact Demandforce for pricing information or a quote.

Q. Quelles sont les principales fonctionnalités du logiciel Demandforce ?

Fonctionnalités du logiciel Demandforce :

  • Automatic notifications
  • Automatic reminders
  • Calendar management
  • Client database
  • Communication management
  • Connects with Facebook
  • Email finder
  • Email marketing
  • Newsletter management
  • Online reviews
  • Online scheduling
  • Personalized postcards
  • Real-time updates
  • Referral program
  • Review management
  • Surveys & feedback

Q. Qui utilise Demandforce ?

Utilisateurs habituels du logiciel Demandforce :

Entreprises de taille moyenne, PME

Q. Dans quelles langues Demandforce est-il disponible ?

Langues dans lesquelles Demandforce est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Demandforce ?

Types de licences disponibles pour Demandforce:

Abonnement

Q. Demandforce prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Demandforce.

Q. Avec quelles applications Demandforce peut-il s'intégrer ?

Applications s'intégrant à Demandforce :

DrChrono, QuickBooks, Salon Iris, truDigital Signage

Q. Quelles sont les ressources d'aide disponibles pour Demandforce ?

Ressources d'aide disponibles pour Demandforce :

FAQ, Forum, Support en ligne, Support téléphonique