Online booking tool for SMBs
4.2/5 (32 avis)Shore is a one-stop shop to digitize business workflows, providing the necessary tools to monetize existing customers, generate new ones and stand out from competition with state-of-the-art websites and customer retention tools.
CRM
Shore's cloud based CRM system includes state of the art scheduling management, an online customer database, a Newsletter function and many other features that help businesses to run more effectively and let customers book appointments more easily.
Web
Shore create state-of-the-art websites with designs which are 100% customized to the client's preferences. Shore also take care of OnPage SEO and Keyword management, making it easier for customers to locate a business via Google or other Search Engines.
App
Shore can also build custom mobile apps. The app can be individualized and created entirely according to a business's needs - containing all relevant information and the possibility to book an appointment within the app. Shore also host the app on Apple’s app store and Google’s play store.
Network
Shore's Network feature lists clients among 30 business directories like Foursquare, Facebook, Google, Yahoo, Bing and many more. Users are then able to reach out to more customers, engage with them and receive bookings directly, on not just one - but 30 different platforms.
Avantages
-Clean, bright, and modern interface
-Easy to navigate (easiest to use imo in the current market)
-Email newsletter/marketing with tagging and segmentation tools
-Customer database w/extra profile features
-Text reminder function
-AMAZING dashboard with reporting/insight tools for business analysis
-Responsive client support
Inconvénients
Two features that would make Shore the go-to booking software for me is:
1) to have a class package option, as many of my customers like to buy packages at a discounted price; and 2) to allow the customer to book more than 1 appointment at a time.
Avantages
Nothing to like other than our clients giving us another thing to talk about whilst in the barber chair
Inconvénients
Where do I start? The practicality of the software is shocking. The fact that all I've ever asked for is for my clients to have a login on the app they designed for us so when they book an appointment they don't have to fill in there details every time is poor and they can't in a year and a half resolve the problem. Then there's the being able to have me and my colleague on different time slots. How hard is it to have one barber operating 20-minute slots and one 30 minute slots. Also after a year and half my account manager only just tells me how appointments can be canceled by the client after months of asking. Lastly, there's the shore app keeps kicking me and my colleague out so every time we go to check our appointments we have to log back in. Not good customer service neither I've requested on numerous occasions that things be organized better on my app and website with no luck in getting it right. All in all a complete waste of my time and money I had been better off using another provider like Booksy or cue junky. The only thing that would make me happy now is being compensated for my horrible experience so I can set up my booking service elsewhere
Hello Mr. Allain,
We would like to apologize and we're sorry to hear you're that your unsatisfied with our product and service.
We always try to implement our customer's feature requests, but unfortunately it is not possible to realize every request immediately.
We are still in contact with you regarding your issues with the Shore business app.
Please contact us if you are still unhappy with your website or app and we'll try to find solutions as quick as possible.
We're looking forward to hearing from you.
Kind regards,
Your Customer Relations Team
Avantages
The software fits my needs, and I have never had any customer complaints regarding ease of use. I run a very busy private hairstyling business in NYC, and with customers paying $100 plus for men's haircuts, you can expect a very picky/particular clientele. With that said, everyone finds the system easy to use and book, even with multiple booking types. My representative, has been extremely accommodating. He was always quick to respond and is very knowledgable about the product. I couldn't ask for better customer service.
Inconvénients
Nothing to add to this category, I am very pleased with the service.
The Shore Team provides exceptional service! From day one of building my site they've been patient with all my requests and always ensure my overall satisfaction. No matter how big or small the job, they work to solve my issues in a timely manner. And when I need a minor change here or there, they efficiently and effectively complete each task. It gives me such peace of mind having this kind of support for my business. I always feel valued and taken care of which isn't the norm these days. Definitely the type of people I want in my corner. I highly recommend them a try!
Avantages
Ease of use and having all the features I need under ONE umbrella.
Inconvénients
It can be a little unpredictable at times with regards to appointment and odd changes to the website.
I use Shore Calender since 3 Years ago ,
I do a GOOD & MORE Business with this Service.
I LOVE IT
Avantages
EASY & FAST
Hi,
I use Calender since3 Years ago ,
I do a GOOD & MORE Business with this Service.
I LOVE IT
Inconvénients
I do more MONEY with this Service
THANK YOU SOO MUCH
Hi,
I use Calender since3 Years ago ,
I do a GOOD & MORE Business with this Service.
I LOVE IT
Hello Michail!
we're excited that you're so happy with Shore!
Thank you for your kind words!
We wish you the very best for the future and we are looking forward to a long lasting and successfull partnership!
Kind regards,
Your Shore Relations Team
Shore offers multiple solutions and depending on the combination of solutions, the price varies.
Shore helps businesses to run their day more effectively,
Businesses are able to manage their OnPage SEO and keywords with Shore.
Shore provides businesses with their own custom-made app and access to 30 network platforms.
Benefits for customers include the ability to book appointments online more easily.
With Shore, customers are able to locate and stay connected with a business.
Voici quelques-unes des questions fréquentes sur Shore.
Types de licences disponibles pour Shore :
À partir de: 99,00 $US
Type de licence: Abonnement
version d'essai gratuite: Non disponible
Shore offers multiple solutions and depending on the combination of solutions, the price varies.
Nous n'avons pas d'informations sur les fonctionnalités de Shore.
Utilisateurs habituels du logiciel Shore :
PME
Langues dans lesquelles Shore est disponible :
anglais, français, allemand, italien, norvégien, espagnol, suédois, turc
Types de licences disponibles pour Shore:
Abonnement
Appareils pris en charge par Shore :
Android, iPhone, iPad
Applications s'intégrant à Shore :
Facebook, Weebly, Wordpress
Ressources d'aide disponibles pour Shore :
Base de connaissances, Support en ligne, Support téléphonique
I used the free trial early in 2018 and tested it again just last month, and WOW there has been major upgrades to make it the easiest to use (in my opinion) booking software in the market for now. It's just missing 2 key features that are keeping me from making the jump over from Acuity.
Shore's dashboard, menu, and overall navigation are very easy to use and doesn't require a high learning curve. The entire interface is quite beautifully arranged in a modern, clean way so it doesn't feel overloaded or cluttered for such a feature-rich software.
It's got all the bells and whistles in a neat package that will be useful for most SMB owners. What I mean is: you don't need to buy digital marketing software and text (SMS) services, and whatever digital service you need to reach new audiences separately. Shore has the key functionalities of those features built into their system. I'm currently paying extra for digital marketing (ConvertKit) and text functionality (Twilio), which balloon my operating costs (their services are priced based on size of customer base; more customers = higher $ subscription).
With Shore alone, you could probably easily save $50+/month (i.e., booking, digital marketing, SMS communication). Again, if/when Shore includes a class package option and allows customers to book multiple appointments at a time, I'm switching over.