Shore - Présentation
Description du logiciel Shore
Shore is a one-stop shop to digitize business workflows, providing the necessary tools to monetize existing customers, generate new ones and stand out from competition with state-of-the-art websites and customer retention tools.
CRM
Shore's cloud based CRM system includes state of the art scheduling management, an online customer database, a Newsletter function and many other features that help businesses to run more effectively and let customers book appointments more easily.
Web
Shore create state-of-the-art websites with designs which are 100% customized to the client's preferences. Shore also take care of OnPage SEO and Keyword management, making it easier for customers to locate a business via Google or other Search Engines.
App
Shore can also build custom mobile apps. The app can be individualized and created entirely according to a business's needs - containing all relevant information and the possibility to book an appointment within the app. Shore also host the app on Apple’s app store and Google’s play store.
Network
Shore's Network feature lists clients among 30 business directories like Foursquare, Facebook, Google, Yahoo, Bing and many more. Users are then able to reach out to more customers, engage with them and receive bookings directly, on not just one - but 30 different platforms.
Shore - Présentation
Prix
Types de licence
Shore offers multiple solutions and depending on the combination of solutions, the price varies.
Shore - Fonctionnalités
Shore - Avis
Shore - Avis
Best of it’s kind on the Market.
Smooth & Beautiful User Experience + User Interface
I used the free trial early in 2018 and tested it again just last month, and WOW there has been major upgrades to make it the easiest to use (in my opinion) booking software in the market for now. It's just missing 2 key features that are keeping me from making the jump over from Acuity.
Shore's dashboard, menu, and overall navigation are very easy to use and doesn't require a high learning curve. The entire interface is quite beautifully arranged in a modern, clean way so it doesn't feel overloaded or cluttered for such a feature-rich software.
It's got all the bells and whistles in a neat package that will be useful for most SMB owners. What I mean is: you don't need to buy digital marketing software and text (SMS) services, and whatever digital service you need to reach new audiences separately. Shore has the key functionalities of those features built into their system. I'm currently paying extra for digital marketing (ConvertKit) and text functionality (Twilio), which balloon my operating costs (their services are priced based on size of customer base; more customers = higher $ subscription).
With Shore alone, you could probably easily save $50+/month (i.e., booking, digital marketing, SMS communication). Again, if/when Shore includes a class package option and allows customers to book multiple appointments at a time, I'm switching over.
Exceptional Product, Even Better Service
waste of money. Very poor software and service. Using shore has made my life hell
Excellent Support Team for My Business
The Shore Team provides exceptional service! From day one of building my site they've been patient with all my requests and always ensure my overall satisfaction. No matter how big or small the job, they work to solve my issues in a timely manner. And when I need a minor change here or there, they efficiently and effectively complete each task. It gives me such peace of mind having this kind of support for my business. I always feel valued and taken care of which isn't the norm these days. Definitely the type of people I want in my corner. I highly recommend them a try!
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
Best of it’s kind on the Market.
Avantages
Saves tons of time! Customers can book, cancel, and rebook all without my assistance 24/7. I can view the activity and have booking stats as well.
Inconvénients
Had a problem with the time slots. That would seem to be a thing of the past. As a health care provider, customizing appointment times for patients without cheating them can be challenging .
Smooth & Beautiful User Experience + User Interface
I used the free trial early in 2018 and tested it again just last month, and WOW there has been major upgrades to make it the easiest to use (in my opinion) booking software in the market for now. It's just missing 2 key features that are keeping me from making the jump over from Acuity.
Shore's dashboard, menu, and overall navigation are very easy to use and doesn't require a high learning curve. The entire interface is quite beautifully arranged in a modern, clean way so it doesn't feel overloaded or cluttered for such a feature-rich software.
It's got all the bells and whistles in a neat package that will be useful for most SMB owners. What I mean is: you don't need to buy digital marketing software and text (SMS) services, and whatever digital service you need to reach new audiences separately. Shore has the key functionalities of those features built into their system. I'm currently paying extra for digital marketing (ConvertKit) and text functionality (Twilio), which balloon my operating costs (their services are priced based on size of customer base; more customers = higher $ subscription).
With Shore alone, you could probably easily save $50+/month (i.e., booking, digital marketing, SMS communication). Again, if/when Shore includes a class package option and allows customers to book multiple appointments at a time, I'm switching over.
Avantages
-Clean, bright, and modern interface
-Easy to navigate (easiest to use imo in the current market)
-Email newsletter/marketing with tagging and segmentation tools
-Customer database w/extra profile features
-Text reminder function
-AMAZING dashboard with reporting/insight tools for business analysis
-Responsive client support
Inconvénients
Two features that would make Shore the go-to booking software for me is:
1) to have a class package option, as many of my customers like to buy packages at a discounted price; and 2) to allow the customer to book more than 1 appointment at a time.
Exceptional Product, Even Better Service
Avantages
The software fits my needs, and I have never had any customer complaints regarding ease of use. I run a very busy private hairstyling business in NYC, and with customers paying $100 plus for men's haircuts, you can expect a very picky/particular clientele. With that said, everyone finds the system easy to use and book, even with multiple booking types. My representative, has been extremely accommodating. He was always quick to respond and is very knowledgable about the product. I couldn't ask for better customer service.
Inconvénients
Nothing to add to this category, I am very pleased with the service.
waste of money. Very poor software and service. Using shore has made my life hell
Avantages
Nothing to like other than our clients giving us another thing to talk about whilst in the barber chair
Inconvénients
Where do I start? The practicality of the software is shocking. The fact that all I've ever asked for is for my clients to have a login on the app they designed for us so when they book an appointment they don't have to fill in there details every time is poor and they can't in a year and a half resolve the problem. Then there's the being able to have me and my colleague on different time slots. How hard is it to have one barber operating 20-minute slots and one 30 minute slots. Also after a year and half my account manager only just tells me how appointments can be canceled by the client after months of asking. Lastly, there's the shore app keeps kicking me and my colleague out so every time we go to check our appointments we have to log back in. Not good customer service neither I've requested on numerous occasions that things be organized better on my app and website with no luck in getting it right. All in all a complete waste of my time and money I had been better off using another provider like Booksy or cue junky. The only thing that would make me happy now is being compensated for my horrible experience so I can set up my booking service elsewhere
Réponse de Shore
Hello Mr. Allain,
We would like to apologize and we're sorry to hear you're that your unsatisfied with our product and service.
We always try to implement our customer's feature requests, but unfortunately it is not possible to realize every request immediately.
We are still in contact with you regarding your issues with the Shore business app.
Please contact us if you are still unhappy with your website or app and we'll try to find solutions as quick as possible.
We're looking forward to hearing from you.
Kind regards,
Your Customer Relations Team
Excellent Support Team for My Business
The Shore Team provides exceptional service! From day one of building my site they've been patient with all my requests and always ensure my overall satisfaction. No matter how big or small the job, they work to solve my issues in a timely manner. And when I need a minor change here or there, they efficiently and effectively complete each task. It gives me such peace of mind having this kind of support for my business. I always feel valued and taken care of which isn't the norm these days. Definitely the type of people I want in my corner. I highly recommend them a try!
Avantages
Ease of use and having all the features I need under ONE umbrella.
Inconvénients
It can be a little unpredictable at times with regards to appointment and odd changes to the website.
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
Shore - Prix
Shore - Prix
Shore offers multiple solutions and depending on the combination of solutions, the price varies.
Shore offers multiple solutions and depending on the combination of solutions, the price varies.
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
Shore - Fonctionnalités
Shore - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Plus d'informations sur Shore
Plus d'informations sur Shore
Avantages
Shore helps businesses to run their day more effectively,
Businesses are able to manage their OnPage SEO and keywords with Shore.
Shore provides businesses with their own custom-made app and access to 30 network platforms.
Benefits for customers include the ability to book appointments online more easily.
With Shore, customers are able to locate and stay connected with a business.
Shore - FAQ
Shore - FAQ
Voici quelques-unes des questions fréquentes sur Shore.
Q. Quels sont les types de licence disponibles pour Shore ?
Types de licences disponibles pour Shore :
À partir de: 99,00 $US
Type de licence: Abonnement
Essai gratuit: Non disponible
Shore offers multiple solutions and depending on the combination of solutions, the price varies.
Q. Quelles sont les principales fonctionnalités du logiciel Shore ?
Nous n'avons pas d'informations sur les fonctionnalités de Shore.
Q. Qui utilise Shore ?
Utilisateurs habituels du logiciel Shore :
PME
Q. Dans quelles langues Shore est-il disponible ?
Langues dans lesquelles Shore est disponible :
anglais, français, allemand, italien, norvégien, espagnol, suédois, turc
Q. Quels sont les types de licence disponibles pour Shore ?
Types de licences disponibles pour Shore:
Abonnement
Q. Shore prend-il en charge les appareils mobiles ?
Appareils pris en charge par Shore :
Android, iPhone, iPad
Q. Avec quelles applications Shore peut-il s'intégrer ?
Applications s'intégrant à Shore :
Facebook, Weebly, Wordpress
Q. Quelles sont les ressources d'aide disponibles pour Shore ?
Ressources d'aide disponibles pour Shore :
Base de connaissances, Support en ligne, Support téléphonique
