--- description: Agiloft : qu'en pensent les utilisateurs ? Lisez les avis sur Agiloft, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Agiloft - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels helpdesk](/directory/287/help-desk-ticketing/software) > [Agiloft](/software/103389/agiloft) # Agiloft Canonical: https://www.getapp.fr/software/103389/agiloft Page : 1/3\ Suivant: [Page suivante](https://www.getapp.fr/software/103389/agiloft?page=2) > Cinq fois lauréat du prix "Editors' Choice Award" de PC Magazine et du "Value Award" de Spend Matters, Agiloft est salué comme étant "le système de gestion de contrat le plus personnalisable disponible sur le marché". La technologie Agile facilite la configuration et l'utilisation. La solution est entièrement compatible avec les audits et conforme aux lois HIPAA, SOX et CFR21. > > Conclusion : 39 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 39 Avis | | Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Agiloft - **Pays**: Redwood City, É.-U. - **Entreprise fondée en**: 1990 ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français, italien, portugais, russe - **Pays disponibles**: Belgique, Canada, Danemark, Finlande, Irlande, Islande, Luxembourg, Pays-Bas, Royaume-Uni, États-Unis ## Fonctionnalités - API - Alertes par e-mail - Alertes/Notifications - Alerts/Escalation - Authentification unique - Base de données de clients - Champs personnalisables - Chat en temps réel - Chat et messagerie - Collaboration en équipe - Communication multicanal - Contrats formalistes - Contrats gouvernementaux - Contrôle du processus d'approbation - Contrôles/Permissions d'accès - Côté achat (fournisseurs) - Côté vente (clients) - Enquêtes et feedback - Examen de documents - Extraction de données ## Intégrations (15 au total) - Docusign - Dynamics 365 Business Central - Google Docs - Google Maps - LogMeIn Rescue - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook - Microsoft Word - Okta - OneLogin - QuickBooks Online Advanced - Salesforce Sales Cloud - Xero ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels helpdesk](https://www.getapp.fr/directory/287/help-desk-ticketing/software) ## Catégories connexes - [Logiciels helpdesk](https://www.getapp.fr/directory/287/help-desk-ticketing/software) - [Outils ITSM](https://www.getapp.fr/directory/292/it-service-management-itsm/software) - [Logiciels de gestion des fournisseurs](https://www.getapp.fr/directory/993/vendor-management/software) - [Logiciels pour achats](https://www.getapp.fr/directory/245/purchasing/software) - [Logiciels de gestion de contrats](https://www.getapp.fr/directory/518/contract-management/software) ## Logiciels similaires 1. [Deel](https://www.getapp.fr/software/2051182/deel) — 4.9/5 (4314 reviews) 2. [Freshservice](https://www.getapp.fr/software/91351/freshservice) — 4.6/5 (802 reviews) 3. [PandaDoc](https://www.getapp.fr/software/91467/pandadoc) — 4.5/5 (1260 reviews) 4. [Odoo](https://www.getapp.fr/software/102445/odoo) — 4.2/5 (1333 reviews) 5. [JIRA Service Management](https://www.getapp.fr/software/91811/jira-service-management) — 4.5/5 (779 reviews) ## Avis ### "Good Customer Service Goes a Long Way" — 5.0/5 > **Kathi** | *2 juillet 2015* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: What I like the most regarding Agiloft is their customer service. When I first started setting up our CRM system, if I ran into any stumbling blocks or had any questions I would just send off an email and I would almost immediately have someone answer my question or via email or if it was something complicated to explain, we would get on a video conference and they would show me step by step what I should do. They were always extremely friendly and extremely helpful and very knowledgeable. Most companies I deal with you can't even get through to customer service, but the Agiloft staff is always right there when I need them. > > **Inconvénients**: Some of the administration set up can be a little bit tricky at times. Usually I could figure things out for myself, but sometimes I would have to seek additional help for Agiloft customer support. ----- ### "A very flexible application for handling workflows" — 5.0/5 > **Don** | *8 août 2013* > > Cal Poly choose Agiloft (then Enterprise Wizard) based on two points. The first was that it was the best fit for the type workflows that we wanted to implement. The second point was that it required almost no programming outside of the GUI interface. That second point allowed us to get the product up and running without the use of our programming staff (their time is very valuable and in great demand). We use the product to track the following type of requests: 1. Technical service needed (hardware, software not working, etc.) 2. Account requests (new/modify account requests to various systems on campus) 3. Software requests (all software available to campus users) 4. ITS related assets (all hardware controlled by ITS) 5. All types of technical abuse complaints (copyright issues and other types of inappropriate usage) 6. Surveys about the follow-through of the staff to requests entered into the system We have about one and a half FTE's to handle issues and to perform any updates, modifications or new additions. Our user base is about 5,000 staff and faculty and about 20,000 students. We generate almost 6,000 requests per month. The system is hosted and it is both very scalable and the response time is very good. The Agiloft staff are all first rate and extremely responsive. This is one of the best if not the best companies that we deal with both in terms of responding to issues and being available to help us with modifications and additions to the system. We are putting more and more types of requests with various different workflows into the system due to the easy of implementing and the fact that it does not require programming staff time. ----- ### "Powerful workflow tools" — 5.0/5 > **Aaron** | *12 décembre 2019* | Comptabilité | Taux de recommandation : 8.0/10 > > **Avantages**: The Agiloft workflow engine is very powerful. Excellent API for customization. Scales very well. We are using this to manage AP invoice payment approvals for hundreds of users and so far it has been a very robust solution. > > **Inconvénients**: It is very flexible, which means complicated, and definitely takes some time to train users and developers. > > Our AP invoices require approval from different levels of management depending on several factors, such as vendor and amount. We are using the Agiloft workflow tools as a rules engine to manage this. ----- ### "The best event mgmnt enterprise software on the market\!" — 5.0/5 > **Matt** | *16 août 2018* | Gestion des investissements | Taux de recommandation : 10.0/10 > > **Avantages**: Customization and entry cost. The way it helps us keep track of events. Tasks and projects and the surrounding data associated with the events. > > **Inconvénients**: We needed help making the customization. the support docs for this function were hard to understand and make work. The support staff at Agiloft really helped us past this step. > > We are keeping track of the details and who provides the solution. our productivity has increased 3 hundred fold the first 1.5 years. ----- ### "An Enterprise CRM Solution that's up to the Challenge\!" — 5.0/5 > **Philip** | *2 juillet 2015* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: Agiloft is without question the easiest CRM solution to setup, customize, and deploy. Your only limits are your imagination. The product comes with out-of-the-box applications already setup which makes it easy to get started. I have been using Agiloft software for over 10 years and have had nothing but accolades. They truly understand the meaning of delivering exceptional software. > > **Inconvénients**: Someone will always find something they don't like about anything. I would prefer to say that I have been using Agiloft for so long that it currently meets all of our needs and I have had not had any issues. The product just works. ----- Page : 1/3\ Suivant: [Page suivante](https://www.getapp.fr/software/103389/agiloft?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/103389/agiloft) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées