
En savoir plus sur TouchBistro
TouchBistro a été nommé meilleur système de points de vente pour les restaurants par Business News Daily pendant trois années consécutives. Le facteur primé : le système de point de vente iPad de TouchBistro est conçu pour et par le personnel des services de restauration afin de répondre aux besoins spécifiques du secteur, avec un support expert 24h/24, 7j/7 par d'anciens serveurs, gestionnaires et propriétaires de restaurant.
Que vous soyez à service complet ou à service rapide, TouchBistro contribue à augmenter les ventes, à améliorer le service et à prendre de meilleures décisions commerciales. Gérer les commandes à la table, les plans d'étage et les tables, le traitement des paiements mobiles, le personnel et la planification, la gestion de menus pour iPad, la gestion des stocks et la fidélisation directement depuis l'iPad. De plus, accédez aux rapports d'accès et d'analytique dans le cloud à partir de n'importe où, à tout moment.
Options de tarification dès :
69,00 $US/mois
- Version gratuite
- Essai gratuit
- Abonnement
Les 5 meilleurs logiciels similaires à TouchBistro
Clients types
- Auto-entrepreneurs
- Petites entreprises (de 2 à 50 employés)
- Moyennes entreprises (de 51 à 500 employés)
- Grandes entreprises (500 employés minimum)
Déploiement
- Basé sur le cloud
- Sur site
Disponible dans les pays suivants
Canada, États-Unis
Langues
anglais
Options de tarification dès :
69,00 $US/mois
- Version gratuite
- Essai gratuit
- Abonnement
Les 5 meilleurs logiciels similaires à TouchBistro
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Fonctionnalités
Nombre total de fonctionnalités pour TouchBistro : 64
Alternatives
Square Payments

Lightspeed Retail

talech

Wix

Avis
Vous avez déjà TouchBistro ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Well programmed with very few bugs. Easy to use.
Publié le 07/12/2017
Avantages
I really like the features it offers especially now that recipe costing has been added. Splitting checks is a breeze.
Inconvénients
Having to check every item to put a discount on the entire check. Slows things down a lot when in a hurry.
Réponse de TouchBistro
Hey, Chris!
Thanks so much for your review. Very happy to hear you're finding TouchBistro easy to use and well programmed. I'll be sure to let our development team know.
If there's anything I can do to make your experience even better, please do not hesitate to get in touch.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy to use, intuitive with excellent stats and dashboard.
Publié le 31/03/2017
After researching the market for new POS system for my newly established Cafe/Bar I found Touch...
After researching the market for new POS system for my newly established Cafe/Bar I found Touch Bistro to be superior to many products in the market. It is cost effective, easy to use, doesn't require specialized equipment (Only Ipad, printer and cash till), easy to install and learn on your own and requires minimum training for new staff. One of the most important feature that many other POS don't provide is the dashboard and cloud reporting. I rely heavily on these data to manage my business effectively and efficiently. It provides a breakdown of sales performance over any period of time, connects to my accounting system and load sales data directly into my accounting system, has excellent integration with 3rd party apps such as 7Shifts for scheduling and Shogo for accounting. I'm truly impressed with this product and it's robustness. I have recommended the product to many other business owners and I always get the same reaction of amazement when they see the reporting it provides compared to the POS systems they currently use.
Avantages
Dashboard and cloud reporting. ease of use.
Inconvénients
Technical support seems to be overwhelmed and you can rarely connect with them when you need them most. They try to get back to you within 24 hours, but in most cases that's too long and have significant impact on our business.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
A Big Steaming Pile o'POS!!
Publié le 24/03/2021
Their tech support is a joke, it takes all day to get a hold of someone, unless of course they have...
Their tech support is a joke, it takes all day to get a hold of someone, unless of course they have just rolled out an update that is writhe with errors, then it may take as much as two days to get through to their support. It's really fun when a pos- pos update makes your visa service go out for an entire day. This company is in way to far over their heads. The system is not reliable and neither is their tech support. I just called and 24/7 tech support means someone who knows NOTHING answers the phone and tells you to call back the next day or go on your tablet and submit X to data support team tomorrow. You must have gotten paid for this review. You obviously have not experienced the product first hand!!!
The worst part is my complaints and problems got escalated to [SENSITIVE CONTENT HIDDEN] told me he would work to get me out of this system and out of my 2 year visa contract with Chase. I started talking to him in January and he has now ghosted me. No contact, no follow through. It's going to the lawyers now.
Avantages
I thought this would have a better interface than what I had been using. And while it is a little sexier and the touchscreen is handy, but those small benefits our out weighed by the other problems with their lack of competent support and other functionality.
Inconvénients
The biggest problem is that they oversold and under delivered. They told me that all my current printers would work with their requirements. Opps get ready to go live, go live and then find out you have to purchase a $350 printer bc your visa printer isn't "actually compatible" after all. Print all of your visa slips to a boh printer and run to the kitchen to retrieve them for a week while the new printer arrives- so much fun!!! They didn't explain that each device must have it's own Moby Visa device, no problem, that's only about $200+ to get another one of those. Sales person sold me on how they set up your menu, oh not that costs $800, even the promotional video they sent says the same thing.
It is not reliable, there are constant glitches in the system. They roll out updates with out thoroughly testing them. I'm not paying them $120 per month to be QA for their shitty updates. The interface with the Mobi CC machine from Chase it completely intermittent. For at least half the transactions of the day, you have to send the info to the machine twice bc it automatically craps out an error on you. During one painful update, the system stopped communicating our visa terminals altogether. Really fun to ask customer if I can write down their info and run it later, that didn't make us look ghetto or anything.
Alternatives envisagées
Toast POSPourquoi choisir TouchBistro
Because the Sapphire system was not very user friendly and had limitations that we were constantly trying to work around. It looks like an old dos program from 1999, for the most part.Pourquoi passer à TouchBistro
They start up cost was supposed to be much cheaper.- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best decision ever
Publié le 04/04/2017
We embraced touch bistro over 3 yrs ago in that time they have continued to upgrade and make it...
We embraced touch bistro over 3 yrs ago in that time they have continued to upgrade and make it better and better. That said the only down side is as technology changes so does your need for newer faster iPads and that is something we did not budget for.
I would never go back to a stand alone POS
Just remember that if you make the jump to tableside ordering wirelessly you will be amazed at how much faster your table
Turns are and effective your servers become . Less staff required because they carry the POS with them no lines at a station. Smoother flow in kitchen
Just take .25 per bill
And put it in a gotta get newer IPad fund and you'll be happier then you have ever been
Bill Justus
Owner chef EKs Grill Kelowna BC
Avantages
Just about everything
Inconvénients
Cash layout for required new iPads to retain full functionality
Réponse de TouchBistro
Hey, Bill!
Thanks so much for your review. Very happy to hear you say TouchBistro was the best decision ever. We couldn't ask for anything more!
If there's anything I can do to make your experience even better, please do not hesitate to get in touch.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
I Doubt There's Better
Publié le 08/06/2018
Avantages
TouchBistro has been an amazing tool for our cafe. I love the ease of use, how easily we are able to get an overview of the cafe at any one time, along with performance, financial reporting, and all the rest. We keep discovering new features that allow us to be more and more accurate and efficient behind the counter. Support is also always really helpful and available whenever we need them!
Inconvénients
Some of the features seem weirdly incomplete, like reporting having some types of reports available and not others. Also, we have had to source a secondary POS system to use for our retail inventory, as despite having the capability for things like barcode scanning, there is no way to quickly or easily update our inventory--with a stocklist of over 2000 items, having to create each item individually and update them manually is too much of a headache to bother with.
TouchBistro - FAQ
Voici quelques-unes des questions fréquentes sur TouchBistro.Q. Quels sont les types de licence disponibles pour TouchBistro ?
Types de licences disponibles pour TouchBistro :
- À partir de : 69,00 $US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Non disponible
Q. Qui utilise TouchBistro ?
Utilisateurs habituels du logiciel TouchBistro :
Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues TouchBistro est-il disponible ?
Langues dans lesquelles TouchBistro est disponible :
anglais
Q. TouchBistro prend-il en charge les appareils mobiles ?
Appareils pris en charge par TouchBistro :
iPad (mobile)
Q. Avec quelles applications TouchBistro peut-il s'intégrer ?
Applications s'intégrant à TouchBistro :
7shifts, Craftable, Deliverect, EVO Payments, MarginEdge, Marketman, Optimum Control, Ordermark, PayPal, Push Operations, QuickBooks Online Advanced, Sage Intacct, Square Point of Sale, Square for Retail, TSYS, WISK.ai, Worldpay, Xero
Q. Quelles sont les ressources d'aide disponibles pour TouchBistro ?
Ressources d'aide disponibles pour TouchBistro :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour TouchBistro.