En savoir plus sur TouchBistro
TouchBistro a été nommé meilleur système de points de vente pour les restaurants par Business News Daily pendant trois années consécutives. Le facteur primé : le système de point de vente iPad de TouchBistro est conçu pour et par le personnel des services de restauration afin de répondre aux besoins spécifiques du secteur, avec un support expert 24h/24, 7j/7 par d'anciens serveurs, gestionnaires et propriétaires de restaurant.
Que vous soyez à service complet ou à service rapide, TouchBistro contribue à augmenter les ventes, à améliorer le service et à prendre de meilleures décisions commerciales. Gérer les commandes à la table, les plans d'étage et les tables, le traitement des paiements mobiles, le personnel et la planification, la gestion de menus pour iPad, la gestion des stocks et la fidélisation directement depuis l'iPad. De plus, accédez aux rapports d'accès et d'analytique dans le cloud à partir de n'importe où, à tout moment.
Options de tarification dès :
69,00 $US/mois
- Essai gratuit
- Abonnement
Comparer avec les alternatives populaires
Appareils
Pour quelle entreprise ?
Disponible dans les pays suivants
Langues
Options de tarification dès :
69,00 $US/mois
- Essai gratuit
- Abonnement
Comparer avec les alternatives populaires
Images
Fonctionnalités
Nombre total de fonctionnalités pour TouchBistro : 54
- API
- Accès hors ligne
- Accès mobile
- Alertes/Notifications
- Base de données de contacts
- Bons de commande
- Caisse pour bars
- Caisse pour restaurants
- Carte de fidélité
- Commande en ligne
- Comptabilité intégrée
- Comptes clients
- Conformité PCI
- Contrôles/Permissions d'accès
- Facturation
- Gestion de la trésorerie
- Gestion de table
- Gestion des cartes cadeaux
- Gestion des commandes
- Gestion des conseils
- Gestion des cuisines et des menus
- Gestion des employés
- Gestion des listes d'attente
- Gestion des livraisons
- Gestion des prix
- Gestion des promotions
- Gestion des remises
- Gestion des retours
- Gestion des réservations
- Gestion des stocks
- Gestion des stocks
- Gestion des stocks
- Gestion des taxes de vente
- Importation et exportation de données
- Intégration QuickBooks
- Intégrations de tiers
- Mises à jour en temps réel
- Paiements électroniques
- Partage de l'addition
- Point de vente (PDV)
- Pointeuse
- Portail employés
- Rapports de ventes
- Rapports et analyses
- Rapports personnalisables
- Saisie de commande
- Signature électronique
- Suivi de l'inventaire
- Suivi des retours
- Suivi des statuts
- Surveillance en temps réel
- Sécurité SSL
- Tableau de bord d'activités
- Vérifications distinctes
Alternatives
Lightspeed Retail
Toast POS
eHopper
GoFrugal
Avis
Vous avez déjà TouchBistro ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
Donnez votre avis !
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
For iPad soulution for busy restaurants, this is your answer!
Publié le 08/10/2016
I have a higher volume seafood restaurant in Key West Fl called The Stoned Crab. We wanted a system...
I have a higher volume seafood restaurant in Key West Fl called The Stoned Crab. We wanted a system where wait staff could service multiple tables while taking orders with out having to go to a main terminal. After trying another system and seeing others that relied upon cloud support and internet we were left with a crashed system and back to basics. A good resturantuer recommended Touch Bistro, I can tell you things are now amazing, the systems works incredible off its own network(yes you loose internet and never skip a beat) it's fast, reliable and the customer support and tech can't be beat. I really lost faith in entering the market with iPads after a big faluire, but Touch Bistro made me a believer and goes out of there way to find new ways to give us data and programs that we want. To sum it up, if you want to increase service, business, effiency and have happy staff.....You just found the right system, take it from me who found then latter than sooner, you won't regret.
Paul Menta
Avantages
Customer support, fast system, no internet needed to run, menu photos and special items to show to customers at table, data to watch your bottom line and a ton more.
Inconvénients
No chip card swipe yet, I would say more program features, but when I asked for more they made more. I am having trouble with this part as the programming can be a bit tech, but they help you and then your good.
- Secteur d'activité: Produits alimentaires
- Taille de l'entreprise: 11-50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Slick, powerful & user-friendly in a small package
Publié le 19/11/2019
This is our day-to-day workhorse software to run our retail store and bottle shop at our brewery....
This is our day-to-day workhorse software to run our retail store and bottle shop at our brewery. Could not live without it. Internet outages make everyone panic now!
Avantages
The software is incredibly intuitive and has an extremely high level of functionality within its simple user interface.
Inconvénients
The one issue we have is the inflexible partnership TouchBistro has with Apple. Thousands of dollars of hardware must be purchased to run TouchBistro, and there is almost no flexibility in what you are allowed to by to run it.
- Secteur d'activité: Produits alimentaires
- Taille de l'entreprise: 11-50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
A Big Steaming Pile o'POS!!
Publié le 24/03/2021
Their tech support is a joke, it takes all day to get a hold of someone, unless of course they have...
Their tech support is a joke, it takes all day to get a hold of someone, unless of course they have just rolled out an update that is writhe with errors, then it may take as much as two days to get through to their support. It's really fun when a pos- pos update makes your visa service go out for an entire day. This company is in way to far over their heads. The system is not reliable and neither is their tech support. I just called and 24/7 tech support means someone who knows NOTHING answers the phone and tells you to call back the next day or go on your tablet and submit X to data support team tomorrow. You must have gotten paid for this review. You obviously have not experienced the product first hand!!!
The worst part is my complaints and problems got escalated to [SENSITIVE CONTENT HIDDEN] told me he would work to get me out of this system and out of my 2 year visa contract with Chase. I started talking to him in January and he has now ghosted me. No contact, no follow through. It's going to the lawyers now.
Avantages
I thought this would have a better interface than what I had been using. And while it is a little sexier and the touchscreen is handy, but those small benefits our out weighed by the other problems with their lack of competent support and other functionality.
Inconvénients
The biggest problem is that they oversold and under delivered. They told me that all my current printers would work with their requirements. Opps get ready to go live, go live and then find out you have to purchase a $350 printer bc your visa printer isn't "actually compatible" after all. Print all of your visa slips to a boh printer and run to the kitchen to retrieve them for a week while the new printer arrives- so much fun!!! They didn't explain that each device must have it's own Moby Visa device, no problem, that's only about $200+ to get another one of those. Sales person sold me on how they set up your menu, oh not that costs $800, even the promotional video they sent says the same thing.
It is not reliable, there are constant glitches in the system. They roll out updates with out thoroughly testing them. I'm not paying them $120 per month to be QA for their shitty updates. The interface with the Mobi CC machine from Chase it completely intermittent. For at least half the transactions of the day, you have to send the info to the machine twice bc it automatically craps out an error on you. During one painful update, the system stopped communicating our visa terminals altogether. Really fun to ask customer if I can write down their info and run it later, that didn't make us look ghetto or anything.
- Secteur d'activité: Restaurants
- Taille de l'entreprise: 11-50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Fair value for the price
Publié le 26/01/2021
It has been fair. Sometimes their customer service department is hard to get a hold of. We have...
It has been fair. Sometimes their customer service department is hard to get a hold of. We have found that calling in the morning hours (MST) have proven to be best odds so far.
Avantages
The ease of my staff being able to use it on a daily basis to change or revise orders is much simplier than what we had prior.
Inconvénients
The set-up was a little bit of a struggle with nested modifiers. And, we are getting ready to utilize the online ordering feature and found out that nested modifiers do not pull into the online ordering platform, which is difficult and we are going to have to find a work around.
Réponse de TouchBistro
Hi Ashley, thank you very much for your feedback! It's wonderful to hear that you and your staff have found TouchBistro to be easy to use. I will pass your note regarding your Online Ordering trouble on to our product team. - The TouchBistro Team
- Secteur d'activité: Produits alimentaires
- Taille de l'entreprise: 11-50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Review
Publié le 07/09/2019
Worst customer service EVER! Will not recommend solely for that
Worst customer service EVER! Will not recommend solely for that
Avantages
Ease of use and functionality of the system is great
Inconvénients
Process to split checks after order is difficult
TouchBistro - FAQ
Voici quelques-unes des questions fréquentes sur TouchBistro.Q. Quels sont les types de licence disponibles pour TouchBistro ?
Types de licences disponibles pour TouchBistro :
- À partir de: 69,00 $US/mois
- Type de licence: Abonnement
- Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel TouchBistro ?
Nous n'avons pas d'informations sur les fonctionnalités de TouchBistro.
Q. Qui utilise TouchBistro ?
Utilisateurs habituels du logiciel TouchBistro :
Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. Dans quelles langues TouchBistro est-il disponible ?
Langues dans lesquelles TouchBistro est disponible :
anglais
Q. TouchBistro prend-il en charge les appareils mobiles ?
Appareils pris en charge par TouchBistro :
iPad (mobile)
Q. Avec quelles applications TouchBistro peut-il s'intégrer ?
Applications s'intégrant à TouchBistro :
7shifts, PayPal, QuickBooks Online Advanced, Xero
Q. Quelles sont les ressources d'aide disponibles pour TouchBistro ?
Ressources d'aide disponibles pour TouchBistro :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Service de support 24/7 (réponse directe), Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour TouchBistro.
