En savoir plus sur TouchBistro

TouchBistro a été nommé meilleur système de points de vente pour les restaurants par Business News Daily pendant trois années consécutives. Le facteur primé : le système de point de vente iPad de TouchBistro est conçu pour et par le personnel des services de restauration afin de répondre aux besoins spécifiques du secteur, avec un support expert 24h/24, 7j/7 par d'anciens serveurs, gestionnaires et propriétaires de restaurant.

Que vous soyez à service complet ou à service rapide, TouchBistro contribue à augmenter les ventes, à améliorer le service et à prendre de meilleures décisions commerciales. Gérer les commandes à la table, les plans d'étage et les tables, le traitement des paiements mobiles, le personnel et la planification, la gestion de menus pour iPad, la gestion des stocks et la fidélisation directement depuis l'iPad. De plus, accédez aux rapports d'accès et d'analytique dans le cloud à partir de n'importe où, à tout moment.

Options de tarification dès :

69,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à TouchBistro

Appareils

Pour quelle entreprise ?

TPE PME GE

Disponible dans les pays suivants

Canada, États-Unis

Langues

anglais

Options de tarification dès :

69,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à TouchBistro

Images

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Fonctionnalités

Nombre total de fonctionnalités pour TouchBistro : 60

  • API
  • Accès hors ligne
  • Accès mobile
  • Alertes/Notifications
  • Analyse en temps réel
  • Bons de commande
  • Caisse pour bars
  • Caisse pour restaurants
  • Carte de fidélité
  • Commande en ligne
  • Comptabilité intégrée
  • Comptes clients
  • Contrôles/Permissions d'accès
  • Données en temps réel
  • Facturation
  • Fonctions pour restaurants
  • Gestion de la trésorerie
  • Gestion de table
  • Gestion des cartes cadeaux
  • Gestion des commandes
  • Gestion des conseils
  • Gestion des contacts
  • Gestion des cuisines et des menus
  • Gestion des employés
  • Gestion des listes d'attente
  • Gestion des livraisons
  • Gestion des prix
  • Gestion des promotions
  • Gestion des remises
  • Gestion des retours
  • Gestion des reçus
  • Gestion des réservations
  • Gestion des stocks
  • Gestion des stocks
  • Gestion des stocks
  • Gestion des stocks de la vente au détail
  • Gestion des taxes de vente
  • Importation et exportation de données
  • Intégration comptable
  • Intégrations de tiers
  • Mises à jour en temps réel
  • Notifications en temps réel
  • Paiements électroniques
  • Partage de l'addition
  • Point de vente (PDV)
  • Pointage à l'arrivée/au départ
  • Pointeuse
  • Rapports de ventes
  • Rapports en temps réel
  • Rapports et analyses
  • Rapports et statistiques
  • Rapports personnalisables
  • Saisie de commande
  • Suivi de l'inventaire
  • Suivi des retours
  • Suivi des statuts
  • Surveillance en temps réel
  • Sécurité SSL
  • Tableau de bord d'activités
  • Vérifications distinctes

Alternatives

Square Point of Sale

4,7
Alternative n° 1 à TouchBistro
Square Point of Sale est une solution de point de vente pour les appareils Android et iOS qui comprend des outils de...

Toast POS

4,2
Alternative n° 2 à TouchBistro
La solution de POS Toast est une plateforme cloud de gestion de restaurant qui permet de réduire les coûts opérationnels...

Lightspeed Retail

4,2
Alternative n° 3 à TouchBistro
Lightspeed Retail est un outil complet de gestion des stocks au PDV (point de vente) qui simplifie les tâches fastidieus...

Vend

4,3
Alternative n° 4 à TouchBistro
Vend est un puissant logiciel de PDV, de gestion des stocks, d'e-commerce et de fidélisation des clients conçu pour les...

Avis

Note globale

4,1 /5
(325)
Rapport qualité-prix
3,8/5
Fonctionnalités
4,0/5
Simplicité d'utilisation
4,3/5
Support client
3,7/5

Vous avez déjà TouchBistro ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

Donnez votre avis !
Afficher 5 avis sur 325
Paul M. Paul M.
Note globale
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

For iPad soulution for busy restaurants, this is your answer!

Publié le 08/10/2016

I have a higher volume seafood restaurant in Key West Fl called The Stoned Crab. We wanted a system...

I have a higher volume seafood restaurant in Key West Fl called The Stoned Crab. We wanted a system where wait staff could service multiple tables while taking orders with out having to go to a main terminal. After trying another system and seeing others that relied upon cloud support and internet we were left with a crashed system and back to basics. A good resturantuer recommended Touch Bistro, I can tell you things are now amazing, the systems works incredible off its own network(yes you loose internet and never skip a beat) it's fast, reliable and the customer support and tech can't be beat. I really lost faith in entering the market with iPads after a big faluire, but Touch Bistro made me a believer and goes out of there way to find new ways to give us data and programs that we want. To sum it up, if you want to increase service, business, effiency and have happy staff.....You just found the right system, take it from me who found then latter than sooner, you won't regret.
Paul Menta

Avantages

Customer support, fast system, no internet needed to run, menu photos and special items to show to customers at table, data to watch your bottom line and a ton more.

Inconvénients

No chip card swipe yet, I would say more program features, but when I asked for more they made more. I am having trouble with this part as the programming can be a bit tech, but they help you and then your good.

Brent M. Brent M.
Note globale
  • Secteur d'activité: Produits alimentaires
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Slick, powerful & user-friendly in a small package

Publié le 19/11/2019

This is our day-to-day workhorse software to run our retail store and bottle shop at our brewery....

This is our day-to-day workhorse software to run our retail store and bottle shop at our brewery. Could not live without it. Internet outages make everyone panic now!

Avantages

The software is incredibly intuitive and has an extremely high level of functionality within its simple user interface.

Inconvénients

The one issue we have is the inflexible partnership TouchBistro has with Apple. Thousands of dollars of hardware must be purchased to run TouchBistro, and there is almost no flexibility in what you are allowed to by to run it.

Alternatives envisagées 

Square Point of Sale et Vend

Pourquoi choisir TouchBistro 

TouchBistro is a much more powerful option for splitting up tables and creating tabs in our taproom.

Logiciel antérieur 

Vend

Pourquoi passer à TouchBistro

Intuitive nature, ease of use, flexibility of software.
Chip D. Chip D.
Note globale
  • Secteur d'activité: Restaurants
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Buyer Beware

Publié le 05/11/2021

We have not yet implemented after 6 months or working with Touchbistro to resolve our issues. We...

We have not yet implemented after 6 months or working with Touchbistro to resolve our issues. We have dealt with over 15 different people without a solution.

Avantages

We liked that it is portable and easy to use with familiar hardware (ipads)

Inconvénients

This isnt a Con for the software but the tools surrounding its use. We clearly defined our needs to use this tool outside as over 50% of our customer seating is outdoors. We have been able to take orders and submit them fine using the ipads, but the tools used to close out tickets and process payments at those outdoor tables did not work as sold or promised. Touchbistro has refused credit on those devices and has yet to offer a workable solution.

Réponse de TouchBistro

Hey Chip, thank you for taking the time to leave us a review. I'm sorry to hear that TouchBistro isn't working out for you, and I would like to escalate this with our management team. Please send me an email to chartshorn@touchbistro.com with the name your account is under so we can look into things further.
- Carly at TouchBistro

Michelle R. Michelle R.
Note globale
  • Secteur d'activité: Produits alimentaires
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

A Big Steaming Pile o'POS!!

Publié le 24/03/2021

Their tech support is a joke, it takes all day to get a hold of someone, unless of course they have...

Their tech support is a joke, it takes all day to get a hold of someone, unless of course they have just rolled out an update that is writhe with errors, then it may take as much as two days to get through to their support. It's really fun when a pos- pos update makes your visa service go out for an entire day. This company is in way to far over their heads. The system is not reliable and neither is their tech support. I just called and 24/7 tech support means someone who knows NOTHING answers the phone and tells you to call back the next day or go on your tablet and submit X to data support team tomorrow. You must have gotten paid for this review. You obviously have not experienced the product first hand!!!

The worst part is my complaints and problems got escalated to [SENSITIVE CONTENT HIDDEN] told me he would work to get me out of this system and out of my 2 year visa contract with Chase. I started talking to him in January and he has now ghosted me. No contact, no follow through. It's going to the lawyers now.

Avantages

I thought this would have a better interface than what I had been using. And while it is a little sexier and the touchscreen is handy, but those small benefits our out weighed by the other problems with their lack of competent support and other functionality.

Inconvénients

The biggest problem is that they oversold and under delivered. They told me that all my current printers would work with their requirements. Opps get ready to go live, go live and then find out you have to purchase a $350 printer bc your visa printer isn't "actually compatible" after all. Print all of your visa slips to a boh printer and run to the kitchen to retrieve them for a week while the new printer arrives- so much fun!!! They didn't explain that each device must have it's own Moby Visa device, no problem, that's only about $200+ to get another one of those. Sales person sold me on how they set up your menu, oh not that costs $800, even the promotional video they sent says the same thing.

It is not reliable, there are constant glitches in the system. They roll out updates with out thoroughly testing them. I'm not paying them $120 per month to be QA for their shitty updates. The interface with the Mobi CC machine from Chase it completely intermittent. For at least half the transactions of the day, you have to send the info to the machine twice bc it automatically craps out an error on you. During one painful update, the system stopped communicating our visa terminals altogether. Really fun to ask customer if I can write down their info and run it later, that didn't make us look ghetto or anything.

Alternatives envisagées 

Toast POS

Pourquoi choisir TouchBistro 

Because the Sapphire system was not very user friendly and had limitations that we were constantly trying to work around. It looks like an old dos program from 1999, for the most part.

Pourquoi passer à TouchBistro

They start up cost was supposed to be much cheaper.
Ashley H. Ashley H.
Note globale
  • Secteur d'activité: Restaurants
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Fair value for the price

Publié le 26/01/2021

It has been fair. Sometimes their customer service department is hard to get a hold of. We have...

It has been fair. Sometimes their customer service department is hard to get a hold of. We have found that calling in the morning hours (MST) have proven to be best odds so far.

Avantages

The ease of my staff being able to use it on a daily basis to change or revise orders is much simplier than what we had prior.

Inconvénients

The set-up was a little bit of a struggle with nested modifiers. And, we are getting ready to utilize the online ordering feature and found out that nested modifiers do not pull into the online ordering platform, which is difficult and we are going to have to find a work around.

Réponse de TouchBistro

Hi Ashley, thank you very much for your feedback! It's wonderful to hear that you and your staff have found TouchBistro to be easy to use. I will pass your note regarding your Online Ordering trouble on to our product team. - The TouchBistro Team

Afficher 5 avis sur 325 Lire tous les avis

TouchBistro - FAQ

Voici quelques-unes des questions fréquentes sur TouchBistro.

Types de licences disponibles pour TouchBistro :

  • À partir de: 69,00 $US/mois
  • Type de licence: Abonnement
  • Essai gratuit: Disponible

Utilisateurs habituels du logiciel TouchBistro :

Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Langues dans lesquelles TouchBistro est disponible :

anglais

Appareils pris en charge par TouchBistro :

iPad (mobile)

Applications s'intégrant à TouchBistro :

7shifts, Craftable, Deliverect, EVO Payments, MarginEdge, Marketman, Optimum Control, Ordermark, PayPal, QuickBooks Online Advanced, Sage Intacct, Square Point of Sale, Square for Retail, TSYS, WISK.ai, Worldpay, Xero

Ressources d'aide disponibles pour TouchBistro :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour TouchBistro.