En savoir plus sur TouchBistro

TouchBistro a été nommé meilleur système de points de vente pour les restaurants par Business News Daily pendant trois années consécutives. Le facteur primé : le système de point de vente iPad de TouchBistro est conçu pour et par le personnel des services de restauration afin de répondre aux besoins spécifiques du secteur, avec un support expert 24h/24, 7j/7 par d'anciens serveurs, gestionnaires et propriétaires de restaurant.

Que vous soyez à service complet ou à service rapide, TouchBistro contribue à augmenter les ventes, à améliorer le service et à prendre de meilleures décisions commerciales. Gérer les commandes à la table, les plans d'étage et les tables, le traitement des paiements mobiles, le personnel et la planification, la gestion de menus pour iPad, la gestion des stocks et la fidélisation directement depuis l'iPad. De plus, accédez aux rapports d'accès et d'analytique dans le cloud à partir de n'importe où, à tout moment.

Options de tarification dès :

69,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à TouchBistro

Clients types

  • Auto-entrepreneurs
  • Petites entreprises (de 2 à 50 employés)
  • Moyennes entreprises (de 51 à 500 employés)
  • Grandes entreprises (500 employés minimum)

Déploiement

  • Basé sur le cloud
  • Sur site

Disponible dans les pays suivants

Canada, États-Unis

Langues

anglais

Options de tarification dès :

69,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à TouchBistro

Images

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Fonctionnalités

Nombre total de fonctionnalités pour TouchBistro : 64

  • API
  • Accès hors ligne
  • Accès mobile
  • Alertes/Notifications
  • Analyse en temps réel
  • Bons de commande
  • Caisse pour restaurants
  • Carte de fidélité
  • Commande en ligne
  • Comptabilité intégrée
  • Comptes clients
  • Contrôles/Permissions d'accès
  • Données en temps réel
  • Facturation
  • Fonctions pour restaurants
  • Gestion de la cuisine/des menus
  • Gestion de la trésorerie
  • Gestion de table
  • Gestion des cartes cadeaux
  • Gestion des commandes
  • Gestion des conseils
  • Gestion des contacts
  • Gestion des employés
  • Gestion des listes d'attente
  • Gestion des livraisons
  • Gestion des prix
  • Gestion des promotions
  • Gestion des remises
  • Gestion des retours
  • Gestion des reçus
  • Gestion des réservations
  • Gestion des stocks
  • Gestion des stocks
  • Gestion des stocks
  • Gestion des stocks de la vente au détail
  • Gestion des taxes de vente
  • Gestion des éléments
  • Importation et exportation de données
  • Intégration comptable
  • Intégrations de tiers
  • Mises à jour en temps réel
  • Notifications en temps réel
  • Paiements en ligne
  • Paiements électroniques
  • Partage de l'addition
  • Point de vente (PDV)
  • Pointage à l'arrivée/au départ
  • Pointeuse
  • Pour bars et clubs
  • Pour iPad
  • Rapports de ventes
  • Rapports en temps réel
  • Rapports et analyses
  • Rapports et statistiques
  • Rapports personnalisables
  • Répartition des livraisons de nourriture
  • Saisie de commande
  • Suivi de l'inventaire
  • Suivi des statuts
  • Surveillance en temps réel
  • Sécurité SSL
  • Tableau de bord d'activités
  • Traitement des paiements
  • Vérifications distinctes

Alternatives

Square Payments

4,7
Alternative n° 1 à TouchBistro
Square Payments est une solution de traitement des paiements en ligne qui s'intègre au matériel et au logiciel de point...

Lightspeed Retail

4,2
Alternative n° 2 à TouchBistro
Lightspeed Retail est un outil complet de gestion des stocks au PDV (point de vente) qui simplifie les tâches fastidieus...

talech

3,9
Alternative n° 3 à TouchBistro
talech est un système cloud de POS pour iPad facile d'utilisation et sécurisé qui permet aux restaurants, commerces de...

Wix

4,4
Alternative n° 4 à TouchBistro
Wix est une application permettant à tout type d'entreprise de construire son site gratuitement et sans notion de...

Avis

Note globale

4,0 /5
(359)
Rapport qualité-prix
3,6/5
Fonctionnalités
3,9/5
Simplicité d'utilisation
4,2/5
Support client
3,6/5

Vous avez déjà TouchBistro ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 359
Chris
Note globale
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Well programmed with very few bugs. Easy to use.

Publié le 07/12/2017

Avantages

I really like the features it offers especially now that recipe costing has been added. Splitting checks is a breeze.

Inconvénients

Having to check every item to put a discount on the entire check. Slows things down a lot when in a hurry.

Réponse de TouchBistro

Hey, Chris!

Thanks so much for your review. Very happy to hear you're finding TouchBistro easy to use and well programmed. I'll be sure to let our development team know.

If there's anything I can do to make your experience even better, please do not hesitate to get in touch.

Firas
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easy to use, intuitive with excellent stats and dashboard.

Publié le 31/03/2017

After researching the market for new POS system for my newly established Cafe/Bar I found Touch...

After researching the market for new POS system for my newly established Cafe/Bar I found Touch Bistro to be superior to many products in the market. It is cost effective, easy to use, doesn't require specialized equipment (Only Ipad, printer and cash till), easy to install and learn on your own and requires minimum training for new staff. One of the most important feature that many other POS don't provide is the dashboard and cloud reporting. I rely heavily on these data to manage my business effectively and efficiently. It provides a breakdown of sales performance over any period of time, connects to my accounting system and load sales data directly into my accounting system, has excellent integration with 3rd party apps such as 7Shifts for scheduling and Shogo for accounting. I'm truly impressed with this product and it's robustness. I have recommended the product to many other business owners and I always get the same reaction of amazement when they see the reporting it provides compared to the POS systems they currently use.

Avantages

Dashboard and cloud reporting. ease of use.

Inconvénients

Technical support seems to be overwhelmed and you can rarely connect with them when you need them most. They try to get back to you within 24 hours, but in most cases that's too long and have significant impact on our business.

Michelle
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

A Big Steaming Pile o'POS!!

Publié le 24/03/2021

Their tech support is a joke, it takes all day to get a hold of someone, unless of course they have...

Their tech support is a joke, it takes all day to get a hold of someone, unless of course they have just rolled out an update that is writhe with errors, then it may take as much as two days to get through to their support. It's really fun when a pos- pos update makes your visa service go out for an entire day. This company is in way to far over their heads. The system is not reliable and neither is their tech support. I just called and 24/7 tech support means someone who knows NOTHING answers the phone and tells you to call back the next day or go on your tablet and submit X to data support team tomorrow. You must have gotten paid for this review. You obviously have not experienced the product first hand!!!

The worst part is my complaints and problems got escalated to [SENSITIVE CONTENT HIDDEN] told me he would work to get me out of this system and out of my 2 year visa contract with Chase. I started talking to him in January and he has now ghosted me. No contact, no follow through. It's going to the lawyers now.

Avantages

I thought this would have a better interface than what I had been using. And while it is a little sexier and the touchscreen is handy, but those small benefits our out weighed by the other problems with their lack of competent support and other functionality.

Inconvénients

The biggest problem is that they oversold and under delivered. They told me that all my current printers would work with their requirements. Opps get ready to go live, go live and then find out you have to purchase a $350 printer bc your visa printer isn't "actually compatible" after all. Print all of your visa slips to a boh printer and run to the kitchen to retrieve them for a week while the new printer arrives- so much fun!!! They didn't explain that each device must have it's own Moby Visa device, no problem, that's only about $200+ to get another one of those. Sales person sold me on how they set up your menu, oh not that costs $800, even the promotional video they sent says the same thing.

It is not reliable, there are constant glitches in the system. They roll out updates with out thoroughly testing them. I'm not paying them $120 per month to be QA for their shitty updates. The interface with the Mobi CC machine from Chase it completely intermittent. For at least half the transactions of the day, you have to send the info to the machine twice bc it automatically craps out an error on you. During one painful update, the system stopped communicating our visa terminals altogether. Really fun to ask customer if I can write down their info and run it later, that didn't make us look ghetto or anything.

Alternatives envisagées 

Toast POS

Pourquoi choisir TouchBistro 

Because the Sapphire system was not very user friendly and had limitations that we were constantly trying to work around. It looks like an old dos program from 1999, for the most part.

Pourquoi passer à TouchBistro

They start up cost was supposed to be much cheaper.
Bill
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best decision ever

Publié le 04/04/2017

We embraced touch bistro over 3 yrs ago in that time they have continued to upgrade and make it...

We embraced touch bistro over 3 yrs ago in that time they have continued to upgrade and make it better and better. That said the only down side is as technology changes so does your need for newer faster iPads and that is something we did not budget for.
I would never go back to a stand alone POS

Just remember that if you make the jump to tableside ordering wirelessly you will be amazed at how much faster your table
Turns are and effective your servers become . Less staff required because they carry the POS with them no lines at a station. Smoother flow in kitchen

Just take .25 per bill
And put it in a gotta get newer IPad fund and you'll be happier then you have ever been

Bill Justus
Owner chef EKs Grill Kelowna BC

Avantages

Just about everything

Inconvénients

Cash layout for required new iPads to retain full functionality

Réponse de TouchBistro

Hey, Bill!

Thanks so much for your review. Very happy to hear you say TouchBistro was the best decision ever. We couldn't ask for anything more!

If there's anything I can do to make your experience even better, please do not hesitate to get in touch.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

I Doubt There's Better

Publié le 08/06/2018

Avantages

TouchBistro has been an amazing tool for our cafe. I love the ease of use, how easily we are able to get an overview of the cafe at any one time, along with performance, financial reporting, and all the rest. We keep discovering new features that allow us to be more and more accurate and efficient behind the counter. Support is also always really helpful and available whenever we need them!

Inconvénients

Some of the features seem weirdly incomplete, like reporting having some types of reports available and not others. Also, we have had to source a secondary POS system to use for our retail inventory, as despite having the capability for things like barcode scanning, there is no way to quickly or easily update our inventory--with a stocklist of over 2000 items, having to create each item individually and update them manually is too much of a headache to bother with.

Afficher 5 avis sur 359 Lire tous les avis

TouchBistro - FAQ

Voici quelques-unes des questions fréquentes sur TouchBistro.

Types de licences disponibles pour TouchBistro :

  • À partir de : 69,00 $US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Non disponible

Utilisateurs habituels du logiciel TouchBistro :

Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Langues dans lesquelles TouchBistro est disponible :

anglais

Appareils pris en charge par TouchBistro :

iPad (mobile)

Applications s'intégrant à TouchBistro :

7shifts, Craftable, Deliverect, EVO Payments, MarginEdge, Marketman, Optimum Control, Ordermark, PayPal, Push Operations, QuickBooks Online Advanced, Sage Intacct, Square Point of Sale, Square for Retail, TSYS, WISK.ai, Worldpay, Xero

Ressources d'aide disponibles pour TouchBistro :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour TouchBistro.