eFileCabinet

Gestion des documents électroniques dans le cloud

4,4 /5 (814 avis) Donnez votre avis !

eFileCabinet - Présentation

Description du logiciel eFileCabinet

eFileCabinet est une solution de gestion documentaire destinée aux PME ou aux services d'entreprises très gourmands en papier, avec une main-d'œuvre répartie sur plusieurs bureaux. La solution propose des méthodes de déploiement sur site et dans le cloud nommées eFileCabinet Online et eFileCabinet Desktop. Elle est conçue pour répondre aux besoins des entreprises de divers secteurs, dont le pétrole et le gaz, le commerce de détail, les soins de santé, les services financiers, les transports, les institutions publiques et l'éducation.

Les solutions eFileCabinet aident les utilisateurs à optimiser la productivité de leur entreprise en collectant, stockant, gérant et partageant des fichiers pour les entreprises. Le produit est accessible à partir d'applications mobiles pour tablettes et smartphones qui permettent de cliquer et de télécharger des images de documents. Il facilite également la gestion de la sécurité et de l'accès aux documents en attribuant aux utilisateurs des autorisations basées sur les rôles, qui permettent uniquement aux utilisateurs autorisés de modifier et de configurer des fichiers dans eFileCabinet Online.

eFileCabinet intègre une reconnaissance optique des caractères par zone qui permet aux utilisateurs de numériser et d'éditer des documents papier pour les convertir en fichiers numériques. eFileCabinet élimine le besoin de saisie répétitive et permet d'effectuer facilement des recherches de texte pour la récupération de documents. eFileCabinet propose également un produit SecureDrawer qui permet aux utilisateurs de partager des documents en toute sécurité avec des collègues ou des clients.

Les solutions eFileCabinet sont entièrement conformes aux réglementations HIPAA, SEC, FINRA et NASD. eFileCabinet utilise le cryptage SSL/TLS pour transmettre des données entre les serveurs de données et les ordinateurs des utilisateurs afin d'offrir une sécurité optimale. eFileCabinet compte parmi ses principaux clients Coca-Cola, H&R Block, Comcast, JPL et bien d'autres.

eFileCabinet - Présentation

Prix

À partir de
15,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

eFileCabinet - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis
Langues
anglais

Médias

Vidéo de eFileCabinet Vidéo de eFileCabinet Capture d'écran pour eFileCabinet : Capture d'écran pour eFileCabinet : Capture d'écran pour eFileCabinet : Capture d'écran pour eFileCabinet : Capture d'écran pour eFileCabinet : Capture d'écran pour eFileCabinet : Capture d'écran pour eFileCabinet :

eFileCabinet - Avis

eFileCabinet - Avis

Note globale
4,4
/
5
Excellent
471

Très bien
246

Moyen
72

Médiocre
16

Mauvais
9

Rapport qualité-prix
4,3
Fonctionnalités
4,2
Simplicité d'utilisation
4,3
Support client
4,4
88% des utilisateurs recommandent cette application
Kathryn f. B.

Better Than Others With Room for Improvement

eFileCabinet support has been quick and resolved any questions/concerns that I have. The price is higher than others but you get more features than lower-priced programs.


Traduire avec Google Translate
Patrick C.

eFileCabinet

Fantastic. Simple. Not afraid to use it as it is not overwhelming and almost no learning curve.


Traduire avec Google Translate
Chelsie W.

Saving Space and Saving Time

Keeping up with paperwork for at least seven years per project can be absolutely overwhelming. It takes up physical space, it is difficult to navigate and find items from years ago. Not to mention the dust bunnies that build up! Our company absolutely adores this product because it really gives us a space to keep all of our documents organized, stored in a safe place, and dust free! You cannot ask for more when it comes to keeping up with documents!


Traduire avec Google Translate
Michael C.

Please contact me to explain if your software will improve

Our investment into eFileCabinetOnline has not produced what we had expected and what we had discussed when the product was pitched to us. The functionality lags way far behind our predecessor ShareFile. The linking between EFCO and SecureDrawer is great except there are so many limitations and issues with the new version of SecureDrawer that many of our professionals and many of our clients at times dread using your product (which affects our business). The fact that versioning still gets displayed in England time in EFCO is a joke. When we called it was said this will hopefully be worked on but not likely in the old Out of Browser EFCO. I understand upgrading to the newest versions because we did that immediately with SecureDrawer due to the catastrophic issues with your products and Silverlight which cost our firm a lot of money trying to use the product and dealing with our client's issues accessing files. Anyways, we switched over to the new SecureDrawer and permissions all changed for our administrative staff, there are fewer options to be able to customize who has access to what, and we can't even use the filter search to find drawers unless we have already scrolled down to that area of the alphabet both on the left and middle panes of the product. When I called support, I was told it was "on the list" but likely wouldn't be addressed soon because of all the issues with the rollout of the new version (this was in mid-June 2016 and there's still no improved functionality....) Other items you may want to consider when I compare you to ShareFile. Your notifications no longer provide much detail that is helpful. It would be helpful to know what folder of a drawer a file was uploaded to or downloaded from. Another area ShareFile has a leg up on you is that you could send an email to a guest user along with a link to the specific folder in their drawer that you would like them to upload files to (it helps greatly with administration). Their batch uploads were much more efficient and worked more often than yours do. On the eFileCabinet side, I will investigate the newer version along with sidekick to hopefully see that resolution to issues in the old version was addressed but based on our experience with your products that's unlikely. I apologize for the tone of this experience, but I have lost numerous hours and our firm has lost money related to dealing with issues related to your software. I would greatly appreciate a call from anyone from EFCO.


Traduire avec Google Translate
Jessica Y.

Good for the price but, be wary of version updates.


Traduire avec Google Translate
Kathryn f. B.
Secteur d'activité: Cabinet d'avocats
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Better Than Others With Room for Improvement

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 23/07/2020
Provenance de l'avis : Capterra

eFileCabinet support has been quick and resolved any questions/concerns that I have. The price is higher than others but you get more features than lower-priced programs.

Avantages

The ability to customize sharing so much; granting access without individual having to have separate account for program; preview pane; branding ability; multiple viewing panes at once; audit trail easily accessible; folder templates; e-signature in program

Inconvénients

Invitation email 24 hour timeout; inability to select multiple files that aren't listed consecutively; drop down for filing is visually a little difficult to differentiate between; works better in certain internet browsers; Gmail will not allow as third-party app because level of security not high enough (for pulling in emails)

Traduire en français

Réponse de eFileCabinet

It's great to learn more about how eFileCabinet is helpful for your business, thank you so much for taking the time to leave us with this review and your feedback!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Patrick C.
Secteur d'activité: Services financiers
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

eFileCabinet

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 29/07/2020
Provenance de l'avis : Capterra

Fantastic. Simple. Not afraid to use it as it is not overwhelming and almost no learning curve.

Avantages

A platform that provides an intuitive, simple and common filing system that mimics what one would utilize if using paper. There is very little set-up and also provides the ability to accommodate/configure each company's needs. The accessible customer service is based in USA and everyone has been extremely helpful without hold times. They will train you more than once, if needed, as it is a very simple means of going paperless. They are not trying to reinvent the wheel in filing but are continuously upgrading and improving its capabilities.

Inconvénients

The only thing for me, since my application is cloud based and not desktop, is integration with other vendors. On the other hand, i am not sure if I would ever need to integrate with my other vendors.

Traduire en français

Réponse de eFileCabinet

It's awesome to learn more about you use eFileCabinet and that you love the customer service and support. We're grateful for you as a customer and we really appreciate your time to leave this review!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Chelsie W.
Secteur d'activité: Construction
Taille de l'entreprise: 51-200 employés
Traduire en français
Traduire en français

Saving Space and Saving Time

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 06/11/2020
Provenance de l'avis : Capterra

Keeping up with paperwork for at least seven years per project can be absolutely overwhelming. It takes up physical space, it is difficult to navigate and find items from years ago. Not to mention the dust bunnies that build up! Our company absolutely adores this product because it really gives us a space to keep all of our documents organized, stored in a safe place, and dust free! You cannot ask for more when it comes to keeping up with documents!

Avantages

The software is incredibly easy to navigate and to use. The sector our company is involved requires tremendous amounts of paperwork, high compliance standards, and impeccable organizational aspects. Having e-FileCabinet simplifies keeping up with the paperwork and gives us the option to discard physical copies of old paperwork from old projects. Another aspect of the software is the ability for anyone in the company to have unlimited access to the paperwork needed. It's very simple to log onto our account and find what we need.

One other aspect that is one of my favorites is the ability to customize what drawers are within each folder when created. This makes the ability to really organize our work effortless.

Inconvénients

What I like least about the product is I have found on a couple of occasions where the PDF file did not upload properly and when accessed at a later date, the file would not download. Other than this issue, we have had no issues with the software.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Michael C.
Secteur d'activité: Comptabilité
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Please contact me to explain if your software will improve

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 09/12/2016
Provenance de l'avis : Capterra

Our investment into eFileCabinetOnline has not produced what we had expected and what we had discussed when the product was pitched to us. The functionality lags way far behind our predecessor ShareFile. The linking between EFCO and SecureDrawer is great except there are so many limitations and issues with the new version of SecureDrawer that many of our professionals and many of our clients at times dread using your product (which affects our business). The fact that versioning still gets displayed in England time in EFCO is a joke. When we called it was said this will hopefully be worked on but not likely in the old Out of Browser EFCO. I understand upgrading to the newest versions because we did that immediately with SecureDrawer due to the catastrophic issues with your products and Silverlight which cost our firm a lot of money trying to use the product and dealing with our client's issues accessing files. Anyways, we switched over to the new SecureDrawer and permissions all changed for our administrative staff, there are fewer options to be able to customize who has access to what, and we can't even use the filter search to find drawers unless we have already scrolled down to that area of the alphabet both on the left and middle panes of the product. When I called support, I was told it was "on the list" but likely wouldn't be addressed soon because of all the issues with the rollout of the new version (this was in mid-June 2016 and there's still no improved functionality....) Other items you may want to consider when I compare you to ShareFile. Your notifications no longer provide much detail that is helpful. It would be helpful to know what folder of a drawer a file was uploaded to or downloaded from. Another area ShareFile has a leg up on you is that you could send an email to a guest user along with a link to the specific folder in their drawer that you would like them to upload files to (it helps greatly with administration). Their batch uploads were much more efficient and worked more often than yours do. On the eFileCabinet side, I will investigate the newer version along with sidekick to hopefully see that resolution to issues in the old version was addressed but based on our experience with your products that's unlikely. I apologize for the tone of this experience, but I have lost numerous hours and our firm has lost money related to dealing with issues related to your software. I would greatly appreciate a call from anyone from EFCO.

Avantages

You can link SecureDrawer to eFileCabinet. And you can access from virtually anywhere

Inconvénients

Our investment into eFileCabinetOnline has not produced what we had expected and what we had discussed when the product was pitched to us. The functionality lags way far behind our predecessor ShareFile. Versioning doesn't work in eFileCabinet. Filtering doesn't work in SecureDrawer, you cannot download multiple files or sometimes upload multiple files at once without issues or errors. Permissions in SecureDrawer do not have many options. Notifications are in general not helpful. SecureDrawer itself is not as good as Citrix's ShareFile for example wherein ShareFile you can direct a guest user to a specific folder with a direct link. When they click the link they can log in and find themselves in the exact folder or subfolder in which to upload. You also could have different permissions for different subfolders instead of only being able to change permissions at the drawer level. Overall the cons definitely outweigh any pros we have experienced.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 0.0/10

Jessica Y.
Secteur d'activité: Comptabilité
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Good for the price but, be wary of version updates.

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 24/08/2020
Provenance de l'avis : Capterra

Avantages

The ability to create a template and mass apply said template to multiple clients eliminated much of the tedium of having to do so one-by-one. I also liked the ease in which we were able to sync to the Secure File exchange portal online from within the desktop application as well.

Inconvénients

Despite numerous updates, we were never able to drag/drop documents from the software to our desktop or to emails. The searching of text in the software, while it worked initially, stopped working for us after new versions were released and installed. We stopped being able to search anything (such an important feature) not long after purchase in the search bar. The workflow feature would also have been nice to use but, proved to be very basic. Next, even though I set up naming conventions, when these were available to use depended on how you saved the document instead of being available all the time.

Traduire en français

Réponse de eFileCabinet

Thank you so much for this feedback, it's great to learn more about how you use eFileCabinet. We want to provide you with the best possible support to help you with some of the search issues you have experienced and will have your account manager reach out to you to discuss this in further detail. Thank you for taking the time to leave us this review!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Recommandation utilisateur
8,3/10
Basé sur 814 avis utilisateurs
Comparatif des alternatives : recommandation utilisateur
Comparer avec les alternatives

eFileCabinet - Prix

eFileCabinet - Prix

À partir de
15,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,3/5
Basé sur 814 avis utilisateurs
Comparatif des alternatives : rapport qualité-prix
Comparer avec les alternatives

eFileCabinet - Fonctionnalités

eFileCabinet - Fonctionnalités

API
Chat
Commentaires
Contrôle d'accès
Espace de travail collaboratif
Fonctionnalité de recherche
Gestion des autorisations
Gestion des documents
Gestion des fichiers
Gestion des flux de travail
Importation et exportation de données
Interface glisser-déposer
Intégration de tiers
Notifications automatiques
Outils de collaboration
Rapports et statistiques
Stockage de documents
Stratégie de marque personnalisable
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4,2/5
Basé sur 814 avis utilisateurs
Comparatif des alternatives : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

eFileCabinet - FAQ

eFileCabinet - FAQ

Voici quelques-unes des questions fréquentes sur eFileCabinet.

Q. Quels sont les types de licence disponibles pour eFileCabinet ?

Types de licences disponibles pour eFileCabinet :

À partir de: 15,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel eFileCabinet ?

Nous n'avons pas d'informations sur les fonctionnalités de eFileCabinet.

Q. Qui utilise eFileCabinet ?

Utilisateurs habituels du logiciel eFileCabinet :

PME, Grandes entreprises, Administration publique, À but non lucratif, Entreprises de taille moyenne

Q. Dans quelles langues eFileCabinet est-il disponible ?

Langues dans lesquelles eFileCabinet est disponible :

anglais

Q. Quels sont les types de licence disponibles pour eFileCabinet ?

Types de licences disponibles pour eFileCabinet:

Abonnement

Q. eFileCabinet prend-il en charge les appareils mobiles ?

Appareils pris en charge par eFileCabinet :

Android, iPhone, iPad

Q. Avec quelles applications eFileCabinet peut-il s'intégrer ?

Applications s'intégrant à eFileCabinet :

DocuSign, Microsoft 365, Microsoft Excel, Microsoft Outlook, Microsoft Word, PowerPoint, RightSignature, Salesforce Sales Cloud, ShareFile, iDeals Virtual Data Room

Q. Quelles sont les ressources d'aide disponibles pour eFileCabinet ?

Ressources d'aide disponibles pour eFileCabinet :

FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo