Lavu
Un système cloud de POS (point de vente) sur iPad pour le secteur de la restauration.
3,3 /5 (82 avis) Donnez votre avis !Lavu - Présentation
Description du logiciel Lavu
Lavu est un système de POS (point de vente) pour iPad conçu adressé à toute entreprise dans le secteur de la restauration. Lavu s'adapte à tout type d'environnement, qu'il s'agisse d'un service complet, d'un service de restauration rapide ou d'une chaîne. Le logiciel repose sur une combinaison de gestion dans le cloud, de technologies mobiles sans fil et d'une interface tactile moderne et intuitive.
Les utilisateurs peuvent choisir entre différentes interfaces (bar, restaurant et restauration rapide) personnalisées pour correspondre aux besoins particuliers de chaque activité, qu'il s'agisse d'un restaurant, d'un café ou d'un food truck.
Les fonctionnalités de front-office offrent un menu entièrement personnalisable au sein duquel les articles peuvent inclure des photos et une liste d'ingrédients. Les serveurs peuvent basculer entre l'affichage de notes de bar, de service au comptoir ou de service à table pour leur écran de commande. Des services de livraison sont également proposés dans l'extension de livraison et d'acheminement qui permet au personnel d'affecter des conducteurs aux commandes et qui leur fournit une carte et un itinéraire pour chaque livraison.
Les vérifications en arrière-plan comprennent la planification, la gestion des quarts de travail des employés et les rapports de paie, ainsi que des outils de gestion des stocks, notamment des avertissements en cas de rupture de stock imminente et la fonction "86 countdown". En plus d'un POS, Lavu offre également aux utilisateurs une variété de rapports de vente, d'inventaire et de notes de frais accessibles depuis n'importe où avec une connexion Internet.
Lavu propose également des fonctionnalités de marketing et de promotion qui incluent une fonction d'happy hour intégrée, qui permet aux utilisateurs de définir des prix en fonction de la date et de l'heure et d'offrir aux clients des récompenses de fidélité grâce à l'intégration de LoyalTree.
Lavu - Présentation
Prix
Types de licence
Lavu - Fonctionnalités
Captures d'écran
Lavu - Avis
Lavu - Avis
Best Restaurant Software Yet
Great inventory and POS software
Great inventory and POS software. Ease of use and easy to teach employees to use.
STAY AWAY
I purchased a complete system from LAVU this past April with the intent to upgrade my existing POS from CAKE which served me well the first 4 years of running my restaurant, but being somewhat of a basic system I started feeling like it was holding me back. LAVU was running a 50% off on hardware so I called and spoke to a salesperson. Let me tell you, I wish I had recorded the conversations, as there was very little in common between what was verbally promised and what was actually delivered, VERY LITTLE! Typical sales tactics, they put extreme pressure on you to sign up (do it in the next 6 hours or the promotion expires), give you practically no time to read the fine print, and all of a sudden you find yourself in a 3 years contract with ridicules early termination penalties and a service provider that is incapable of delivering half of what was promised. They count on you not having the time or resources to take them to court. We are now almost at the end of September, just this past week they delivered the last remaining hardware piece originally promised, 5 months later! Thank god I kept my CAKE system going or I would have gone out of business. Their customer service is of the lowest level you would ever see, especially from an IT company, they provide practically no solutions to issues or a very vague future fixes, and their system keeps crashing leaving you with no ability to run your business mid-day and with no warning, time after time.
As good as any "Industry Standard"
We used this in a tequila bar that I was a bar manager at. We were very high volume so we needed a good POS system that never crashed, and operated quickly to minimize waiting on the system to perform functions. I think in that regard this is a great system and I would recommend it to anyone.
Great system, could use a few more basic features that many other systems use.
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
Best Restaurant Software Yet
Avantages
-Love the ease of using an iPad
-Size of the icons
-Different color option icons
- Different categories available
-Ease of table organization
-Ease of checkouts
-Very well laid out
-Easy clock-in
Inconvénients
-Hard signing process, customers complained
Great inventory and POS software
Great inventory and POS software. Ease of use and easy to teach employees to use.
Avantages
Ability to have multiple locations. Ability to make inventory items easily. Ability to use an iPad for inventory counts.
Inconvénients
Have to manually bath credit cards at end of day.
STAY AWAY
I purchased a complete system from LAVU this past April with the intent to upgrade my existing POS from CAKE which served me well the first 4 years of running my restaurant, but being somewhat of a basic system I started feeling like it was holding me back. LAVU was running a 50% off on hardware so I called and spoke to a salesperson. Let me tell you, I wish I had recorded the conversations, as there was very little in common between what was verbally promised and what was actually delivered, VERY LITTLE! Typical sales tactics, they put extreme pressure on you to sign up (do it in the next 6 hours or the promotion expires), give you practically no time to read the fine print, and all of a sudden you find yourself in a 3 years contract with ridicules early termination penalties and a service provider that is incapable of delivering half of what was promised. They count on you not having the time or resources to take them to court. We are now almost at the end of September, just this past week they delivered the last remaining hardware piece originally promised, 5 months later! Thank god I kept my CAKE system going or I would have gone out of business. Their customer service is of the lowest level you would ever see, especially from an IT company, they provide practically no solutions to issues or a very vague future fixes, and their system keeps crashing leaving you with no ability to run your business mid-day and with no warning, time after time.
Avantages
Being an iPad based system it offer mobility and flexibility
Inconvénients
Doesn't do many of the functions it promises, and does a poor job at functioning features
As good as any "Industry Standard"
We used this in a tequila bar that I was a bar manager at. We were very high volume so we needed a good POS system that never crashed, and operated quickly to minimize waiting on the system to perform functions. I think in that regard this is a great system and I would recommend it to anyone.
Avantages
Better price point
Very intuitive and easy to pick up user-interface
Speedy screen operations, no waiting for screens to load
If you have experience with other POS systems this one will be very easy to get started with
Great team behind it
Easy to add new items to menu (you dont have to be an expert to fulfil managerial roles on the system)
Inconvénients
There is not much that I can say against LAVU. As far as Point of Sale Systems it is just as good as any of the big dog's systems but with an affordable price point. I never had an issue with the system in my year of using it.
Réponse de Lavu
Hi Sean,
Thank you for your review. We're so glad to hear Lavu is working well for you and your team! Don't hesitate to call us at 855-767-5288 if you have any questions.
The Lavu Team
Great system, could use a few more basic features that many other systems use.
Avantages
Love the ease of use. The customer service has been really good as of late. Would for the most part recommend to any business.
Inconvénients
Need some better basic features:
-Option for end of day report to reconcile as if the credit card tips were given out as cash to the servers, as this is the process for most restaurants.
-Better tip reporting capability for employees. It would be great for it to ask for total tips to be asked when employee is clocking out. There are many reasons for this including tip out, tip pool etc.
Réponse de Lavu
Hi Joe. Thank you so much for the feedback. We're glad to hear Lavu is meeting your needs and will strive to keep improving to make your experience even better.
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
Lavu - Prix
Lavu - Prix
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
Lavu - Fonctionnalités
Lavu - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Vidéos et tutoriels
Vidéos et tutoriels
Lavu - FAQ
Lavu - FAQ
Voici quelques-unes des questions fréquentes sur Lavu.
Q. Quels sont les types de licence disponibles pour Lavu ?
Types de licences disponibles pour Lavu :
À partir de: 69,00 $US/mois
Type de licence: Abonnement
Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel Lavu ?
Nous n'avons pas d'informations sur les fonctionnalités de Lavu.
Q. Qui utilise Lavu ?
Utilisateurs habituels du logiciel Lavu :
Grandes entreprises, Entreprises de taille moyenne, PME
Q. Dans quelles langues Lavu est-il disponible ?
Langues dans lesquelles Lavu est disponible :
chinois (simplifié), anglais, français, allemand, italien, portugais, russe, espagnol
Q. Quels sont les types de licence disponibles pour Lavu ?
Types de licences disponibles pour Lavu:
Abonnement
Q. Lavu prend-il en charge les appareils mobiles ?
Appareils pris en charge par Lavu :
iPhone, iPad
Q. Avec quelles applications Lavu peut-il s'intégrer ?
Applications s'intégrant à Lavu :
Hubworks Hostel Management, MarginEdge, Marketman, Mobi2Go, PayPal, Planday, Push Operations, Square Point of Sale, TapHunter, Womply
Q. Quelles sont les ressources d'aide disponibles pour Lavu ?
Ressources d'aide disponibles pour Lavu :
FAQ, Base de connaissances, Forum, Support en ligne, Support téléphonique, Tutoriels vidéo
