Volgistics

Volgistics

Software for volunteer recruiting, tracking and coordination

4,5/5 (63 avis)

Volgistics - Présentation

Description du logiciel Volgistics

Volgistics is a web-based software with a user-friendly interface that manages past, current and future volunteers and coordinators. Users can assign and track roles within many types of organizations from small local animal shelters to large international services.

Users can collect information from prospective volunteers using the online volunteer application forms and store it in the Volgistics database. Organizations can track volunteer hours and see which volunteers are signed in and when they sign out, as well as who is scheduled to come in later. Users can look up names and assignments according to agency, program, branch office, department, event, and more.

Coordinators and supervisors can be assigned to one or multiple tasks and then provided with information about assigned volunteers and their schedules. Automatic alerts are sent when schedules are changed and users can communicate with volunteers using various channels, including messaging through the volunteer portal.

With Volgistics, users can customize field names and drop down lists according to their organization, and tailor schedule features and checklist items. The Tickler checklist option allows users to track volunteers’ orientations, health screenings, background checks and evaluations, or if they are eligible for an award. Users can also generate custom reports in PDF or Excel format and have them emailed, printed or saved in the database.

Volgistics - Présentation

Prix

À partir de
9,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

The monthly service fee is all-inclusive and is based on the service level chosen. Service levels are based on the number of volunteers to track, the number of system operators, and the option for VicNet and VicTouch integration.


Volgistics - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Inde, Japon, Amérique latine
Langues
anglais

Captures d'écran

Capture d'écran pour Volgistics : Look up volunteers by name and view their information, history, schedule and more with Volgistics
Capture d'écran pour Volgistics : Look up volunteers by name and view their information, history, schedule and more with Volgistics Capture d'écran pour Volgistics : View detailed volunteer history including status, hours and awards with Volgistics Capture d'écran pour Volgistics : The Volgistics dashboard includes schedule information, hours, messages, news and more Capture d'écran pour Volgistics : Volgistics' volunteer information center is where volunteers use a PIN code to check-in or check-out

Volgistics - Avis

Volgistics - Avis

Note globale
4,5
/
5
Excellent
43

Très bien
13

Moyen
4

Médiocre
2

Mauvais
1

Rapport qualité-prix
4,4
Fonctionnalités
4,1
Simplicité d'utilisation
4,3
Support client
4,6
89% des utilisateurs recommandent cette application
Avonte J.

Simply the best!


Traduire avec Google Translate
Vickie F.

Volunteer Program Comes Alive with Volgistics

We launched Volgistics August 2014, after taking advantage of the free trial period to experiment with the system. We are very satisfied with the results. As we've become more familiar with the software, we use more of the features. Before we purchased Volgistics as our management tool, we didn't have an integrated system to handle all the county departments that use volunteers. That's all changed. Volgistics brought us into the 21st century. For the first time, we know who all the volunteers are, where they volunteer , what they do, when and for how long. The robust reporting features provide the data we need to manage the program and share the stories about the valuable contributions volunteers make in our community. In June 2015, I took advantage of another offer Volgistics made available and that was to start an administrators users group to share experiences and learn from one another. The group continues to meet monthly and everyone leaves the learning session energized with their newly obtained skills. We use VicNet, VicTouch, and the Docs features. We just launched the text messaging option and look forward to the opportunity that will bring to improve communication. And lastly, Volgistics has a great support team.


Traduire avec Google Translate
Shandran T.

Great Customer Service

We are able to run a myriad of reports with relative ease. It's easy to extract data from this database. Tech support and customer service is top rate!


Traduire avec Google Translate
Karen C.

This system is not user friendly, we genuinely gave this system a chance, it failed. Waist of...


Traduire avec Google Translate
Helen P.

Volgistics - Just do it

Very good - what makes this volunteer management system really work is the customer service representatives and their willingness to answer questions thoroughly and in a timely manner.


Traduire avec Google Translate
Avonte J.
Traduire en français

Simply the best!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 17/01/2018
Provenance de l'avis : Capterra

Avantages

I use Volgistics on a daily basis to manage our database of 300+ volunteers. It is the simplest yet most comprehensive volunteer management system that I have used...and I do have direct experience with other systems. Volunteer processing, report generation and database management are very straightforward. On the rare occasion that we need help, the support team is incredibly responsive. Our volunteers love it also. From online applications to self-scheduling, our volunteers have universally given very positive feedback. Volgistics is one of my most important productivity tools. It is great.

Inconvénients

Although there isn't an app, the mobile site works for self-scheduling. To my knowledge, there isn't a mobile site for the "back end" which is what I use primarily. That would be helpful for times that I need to use the system while on the go.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Vickie F.
Secteur d'activité: Ressources humaines
Taille de l'entreprise: 1 001-5 000 employés
Traduire en français

Volunteer Program Comes Alive with Volgistics

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 01/12/2016
Provenance de l'avis : Capterra

We launched Volgistics August 2014, after taking advantage of the free trial period to experiment with the system. We are very satisfied with the results. As we've become more familiar with the software, we use more of the features. Before we purchased Volgistics as our management tool, we didn't have an integrated system to handle all the county departments that use volunteers. That's all changed. Volgistics brought us into the 21st century. For the first time, we know who all the volunteers are, where they volunteer , what they do, when and for how long. The robust reporting features provide the data we need to manage the program and share the stories about the valuable contributions volunteers make in our community. In June 2015, I took advantage of another offer Volgistics made available and that was to start an administrators users group to share experiences and learn from one another. The group continues to meet monthly and everyone leaves the learning session energized with their newly obtained skills. We use VicNet, VicTouch, and the Docs features. We just launched the text messaging option and look forward to the opportunity that will bring to improve communication. And lastly, Volgistics has a great support team.

Avantages

Ease of use, reporting, communication features and continuous upgrades, reasonable cost

Inconvénients

I wish there were more features regarding coordinators. For example, as an administrator I'd like to view coordinator information much like we do volunteers using Set-up, Other options, Volunteer list especially dates entered, last VicNet access, last activity.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Shandran T.
Secteur d'activité: Musées et institutions
Taille de l'entreprise: 51-200 employés
Traduire en français

Great Customer Service

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 13/05/2020
Provenance de l'avis : Capterra

We are able to run a myriad of reports with relative ease. It's easy to extract data from this database. Tech support and customer service is top rate!

Avantages

Volgistics is easy to use, and to understand. The tech support is super efficient and genuinely helpful. Often, I receive step by step instructions to perform a task, if I've been unable to find it in the Help Topics.

Inconvénients

Might be nice to have a tie in with background checks.

Traduire en français

Réponse de Volgistics

Thank you for the review! We're glad that Volgistics has been able to make your job easier. As for background checks, we partnered with Verified First last year, you can learn more at https://www.volgistics.com/background-screening.htm

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Karen C.
Traduire en français

This system is not user friendly, we genuinely gave this system a chance, it failed. Waist of time.

Logiciel utilisé toutes les semaines pendant plus d'un an
Publié le 25/04/2018
Provenance de l'avis : Capterra

Avantages

The price point worked well for our organization. It has capacity to store a large number of volunteers.

Inconvénients

Navigation is not smooth with the examples of location of save buttons, navigating back and forth between pages, the search feature is very specific and awkward, inserting graphics within emails is cumbersome, there is no live chat in order to troubleshoot, customer has to email back and forth to customer service which takes a long time, system logs you out automatically without saving so if you have to walk away from the computer to take an extended call, you will lose your work. If you don't enable pop-up windows on your computer, the system will act like you are still logged in so you THINK you are completing a task when in fact you are not. When voicing disappointment with the service, I was passively reminded that there is no extra charge to ask questions, this is not something Volgistics should be hanging their hat on, a paying customer should be able to ask questions on how to use a system they're paying for. The 3 times I did use that feature, they were "unable to help" me.
After losing a significant amount of work, customer service did not offer any compensation and were quick to let me know how to close out my account. The lack of user friendliness takes up a significant amount that for organizations that uses volunteers in order to operate most likely do not have.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 0.0/10

Helen P.
Secteur d'activité: Gestion d'organisme à but non lucratif
Taille de l'entreprise: 2-10 employés
Traduire en français

Volgistics - Just do it

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 05/02/2020
Provenance de l'avis : Capterra

Very good - what makes this volunteer management system really work is the customer service representatives and their willingness to answer questions thoroughly and in a timely manner.

Avantages

The number of features that it has that allows my volunteers to self-schedule and print their own reports. The reports help with in-house data analysis for grant reporting requirements and administrative support. It cut down on the time I spent with volunteers by about 85 - 90%. During busy times of the year I could spend all day talking to volunteers, answering the same questions. Now I spend SIGNIFICANTLY less time doing that and can spend more time thanking our volunteers for their time and doing the other responsibilities of my job assignment. I like the comprehensiveness of the library.

Inconvénients

Initially it was more cumbersome to set up than I expected. I am not a computer scientist so there was a bit of a learning curve. The customer service is AMAZING though, so it made it much easier. I usually hear back from folks in 5 minutes of sending an email with a quick solution to my problem.

Traduire en français

Réponse de Volgistics

Thank you for the review! We're glad that Volgistics can help make your job easier.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
8,5/10
Basé sur 63 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Volgistics - Prix

Volgistics - Prix

À partir de
9,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix

The monthly service fee is all-inclusive and is based on the service level chosen. Service levels are based on the number of volunteers to track, the number of system operators, and the option for VicNet and VicTouch integration.

The monthly service fee is all-inclusive and is based on the service level chosen. Service levels are based on the number of volunteers to track, the number of system operators, and the option for VicNet and VicTouch integration.

Rapport qualité-prix
4,4/5
Basé sur 63 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Volgistics - Fonctionnalités

Volgistics - Fonctionnalités

API
Base de données des employés
Gestion des employés
Gestion des performances
Gestion du recrutement
Importation et exportation de données
Intégration de tiers
Intégration des collaborateurs
Notifications automatiques
Portail des employés
Portail employés
Portail libre-service
Rappels
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Suivi des activités
Suivi des candidatures
Tableau de bord d'activités
Fonctionnalités
4,1/5
Basé sur 63 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Plus d'informations sur Volgistics

Plus d'informations sur Volgistics

Volgistics - Principales fonctionnalités

  • Application forms
  • Attendance management
  • Awards
  • Calendar management
  • Checklists
  • Custom reports
  • Document storage
  • Group tracking
  • Multi-site capabilities
  • PDF and Excel reports
  • Recruiting
  • Scheduling
  • Sign-in kiosk
  • Text and email communication
  • Tracking and reporting
  • User rights
  • Volunteer portal
  • Volunteer profiles
  • Website integration

Avantages

Volgistics is web-based so users can manage their volunteer database from any computer, at home or on the go.

With the optional VicNet module, each volunteer has access to their own profile and can update their information, receive messages and sign up for schedule openings.

When adding a new volunteer record to Volgistics it can be marked as an individual record or a group record to track groups of people who serve collectively.

Users can search and view volunteers in Volgistics based on classifications such as adult, junior, employee, RSVP, periodic, etc. and mark selected volunteers with tags.

The ‘site level access’ feature enables organizations to create two or more ‘sites’ in their Volgistics database in which specific coordinators will have access to only a particular group of volunteer records.

Volgistics - FAQ

Volgistics - FAQ

Voici quelques-unes des questions fréquentes sur Volgistics.

Q. Quels sont les types de licence disponibles pour Volgistics ?

Types de licences disponibles pour Volgistics :

À partir de: 9,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

The monthly service fee is all-inclusive and is based on the service level chosen. Service levels are based on the number of volunteers to track, the number of system operators, and the option for VicNet and VicTouch integration.

Q. Quelles sont les principales fonctionnalités du logiciel Volgistics ?

Fonctionnalités du logiciel Volgistics :

  • Application forms
  • Attendance management
  • Awards
  • Calendar management
  • Checklists
  • Custom reports
  • Document storage
  • Group tracking
  • Multi-site capabilities
  • PDF and Excel reports
  • Recruiting
  • Scheduling
  • Sign-in kiosk
  • Text and email communication
  • Tracking and reporting
  • User rights
  • Volunteer portal
  • Volunteer profiles
  • Website integration

Q. Qui utilise Volgistics ?

Utilisateurs habituels du logiciel Volgistics :

Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, Administration publique, PME

Q. Dans quelles langues Volgistics est-il disponible ?

Langues dans lesquelles Volgistics est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Volgistics ?

Types de licences disponibles pour Volgistics:

Abonnement

Q. Volgistics prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Volgistics.

Q. Avec quelles applications Volgistics peut-il s'intégrer ?

Applications s'intégrant à Volgistics :

ImportOmatic

Q. Quelles sont les ressources d'aide disponibles pour Volgistics ?

Ressources d'aide disponibles pour Volgistics :

FAQ, Forum, Base de connaissances, Support en ligne, Tutoriels vidéo