10to8

10to8

Système de gestion des rendez-vous avec rappels de texte automatisés

4.6/5 (557 avis)

10to8 - Présentation

10to8 est un logiciel d'agenda tout-en-un, approuvé par plus de 35 000 entreprises dans le monde.

Les fonctionnalités principales de 10to8 incluent :

- Communications professionnelles, par l'envoi de notifications automatiques et de rappels aux clients pour réduire les absences, permettre aux utilisateurs de discuter en ligne avec les clients avant leur rendez-vous et envoyer des messages de rappel aux clients pour les encourager à renouveler leurs achats.

- Réservation simple en ligne, avec une page de réservation où les clients peuvent accéder à des rendez-vous gratuits et à jour, accéder à leurs détails de réservation et payer pour les rendez-vous.

- Un journal puissant, avec la capacité de suivre les notes des clients et les antécédents de présence, de gérer la disponibilité pour plusieurs employés et emplacements, et de stocker en toute sécurité les données avec le cryptage des taux bancaires.

10to8 peut être configuré en moins de 2 minutes et les utilisateurs peuvent dire adieu aux problèmes d'administration.

Prix

À partir de
0,00 $US/mois
Types de licence
version d'essai gratuite
Gratuit
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Inde, Japon, Amérique latine

Langues

chinois (simplifié), chinois (traditionnel), danois, néerlandais, anglais et 13 autres, finnois, français, allemand, hongrois, italien, japonais, norvégien, polonais, portugais, russe, espagnol, suédois, turc

10to8 - Avis

Note globale
4.6/5
96% d'avis positifs
376
Excellent
158
Très bien
15
Moyen
5
Médiocre
3
Horrible
Traduire avec Google Translate

Great appointment scheduling software

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 09/01/2018
Provenance de l'avis : Capterra

Easy appointments scheduling; Clients automatic notifications and reminders; Calendars syncing option; Clients can manage their appointment online; Follow up messages go out automatically; A lot of additional features; Great value for the price.

Avantages

10to8 is easy to use, it does everything I need - it is easy to schedule appointments, client gets notification and reminders based on the schedule I want. Confirmation and reminders come automatically to clients e-mail and text to their cell phone. There is an option to choose just one method or both. I get notification as well. There is an option of syncing with my own calendar, so I don't have to do the double work. Clients have an option to reschedule their appointment right from their e-mail or text. "Thank you" and an "Invitation for review" comes automatically after appointment was completed. The software has a lot of features, and it is a great value for the price. All questions are answered in a very timely manner. Would highly recommend!

Inconvénients

I am in the US, on Pacific time. 10to8 representatives are in Britain. Due to this time difference - there is not easy to communicate sometimes (however, all questions are answered in a very timely manner). My plan allows messages only, I can't talk to a real person. Also, clients' reviews are not being stored in the clients' database.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Francesca T.
Traduire avec Google Translate

Overall, the 10to8 platform and software has been great and very user-friendly!

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 13/01/2018
Provenance de l'avis : Capterra

Avantages

What I like most about the software is the two way synchronization. Before getting the paid service, I was trying to find a scheduling system that uses the two way sync. I had trouble finding them as either they didn't sync properly or the software wasn't able to be integrated with MS Outlook. Also another great feature is the ability to indicate different types of appointments, which for me as an academic advisor is huge, because it makes it easy for the student to choose what type of appointment they need. On the actual calendar on the website it shows different colors on what type of appointment is being conducted.

Inconvénients

What I least like about the software is I wish the color coding can be synced over to MS Outlook. Seeing the different colors on the website makes it easier to manage, but not when looking at my Outlook color, it all appears the same color. Another con, not about the software, but more so for the amount of appointments. When I was on the free plan I was limited to 100 appointments per months. However, there was no ability to purchase additional appointments, I had to upgrade my package, but I was satisfied with it and didn't necessarily want to upgrade. Maybe consider having a separate package just for appointments in the event a customer runs out and doesn't necessarily want to upgrade.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Laura (yael) C.
Traduire avec Google Translate

I love your program.

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 30/10/2017
Provenance de l'avis : Capterra

I was able to reduce my initial start-up costs by using your free version. It is also important to have online scheduling because when my community acupuncture shifts get full, I could potentially be seeing 18 patients in 3 hours. It's not going to be possible for me to take appointments by phone with that many patients as a sole practitioner. The schedule also allows me to block out time for my own appointments and meetings, so that time is not available for patients to book, which streamlines my life because I only have to look at my work schedule instead of multiple work and personal schedules. I just really like the software and I think you're providing an important service to people like me who are trying to build up a business and can't afford monthly membership fees. I am looking forward to when I have more than 100 bookings a month so I can comfortably upgrade to the paid subscription.

Avantages

1.) I like that there is a free option, it's been incredibly helpful for me while starting up a new business, 2.) I like that I can create two different categories of service for individual and community acupuncture treatments, which use different scheduling methods, 3.) I like that you offer paymetn integration, although I haven't figured out how to use it, 4.) The calendar layout is nice and clear for me when I'm looking over my week, 5.) It's good that I can block out time in my schedule for things like meetings and events when I will not be working or treating patients. There are a lot of features that I like, but I really appreciate that I can reduce my startup costs initially using the free version.

Inconvénients

It seemed awkward at first for me to block out holidays, but I think I've gotten the hang of it now. I wish I had more precise feedback, but I just kind of like this program overall, it works well for my purposes.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Jeramy C.
Traduire avec Google Translate

Great schedule tool with a host of features!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 03/10/2018
Provenance de l'avis : Capterra

I have been a user of 10to8 for over a year now, and I have to say it has become an invaluable tool to schedule meetings with my students. When I first looked for a scheduling solution, I tested out several before making a choice and I have been very pleased. There are several options out there, and both paid and free resources. However, if you seek a full host of resources then expect to pay a monthly fee, and compared to others 10to8 is a good value for sure. They have been very reliable, the support is great, and I enjoy the many features. I have seen many changes and upgrades over the past year, and I anticipate they will continue to get better over time; not to say it is not good already. Very happy with the tool, and hope they will add a full featured app for iPhone in the future. That said, I have referred many colleagues and continue to be an avid user.

Avantages

Many followup tools, such as reminders to both text and email to help students remember appointment times. The schedule tool is easy to use, and there is a CRM tool that helps with notes and other details from the meeting.

Inconvénients

There is no APP for smartphones, though they do have a web-app that allows you to access info. This is okay, but would be quicker and easier if there was a full app to access the schedule.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Ali B.
Traduire avec Google Translate

Great, but not excellent

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 09/01/2018
Provenance de l'avis : Capterra

Saves me TONS of time! People no longer text or call to make appointments- they all book online at their own convenience. The reminder system is fabulous. Hardly any missed appointments.

Avantages

Easy to learn how to use. Clean, clear, concise. Clients seem to really like the ease of use. Looks very professional and links up nicely to my facebook page and website. Great for anyone transitioning into the online booking world that isn't overly "techy".

Inconvénients

No invoicing capabilities. For this reason I will be switching to Jane in the future. If invoicing was built in, I would even pay more for this. The ability to do medical charting online is also why i'm drawn away from 10to8 and toward Jane. You guys allow individual "notes" per client, but it's not quite suitable for ongoing tracking/charting... Clients enter their info slightly differently and it creates a whole new profile, so some have muliple profiles going which doesn't allow me to look back at all of their appointments. On my customers end, this is great - other then them messaging more often than I'd like saying that it is not working...

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

7.0/10

10to8 - Prix

À partir de
0,00 $US/mois
Types de licence
version d'essai gratuite
Gratuit
Abonnement
Rapport qualité-prix

10to8 - Fonctionnalités

  • API
  • Base de données de clients
  • Champs personnalisables
  • Gestion des calendriers
  • Importation et exportation de données
  • Intégration de tiers
  • Intégration des médias sociaux
  • Intégration mobile
  • Notifications automatiques
  • Paiements électroniques
  • Rappels automatiques
  • Rapports et statistiques
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Tableau de bord d'activités

  • Base de données de contacts
  • Intégration CRM
  • Intégration des e-mails
  • Modèles personnalisables

10to8 - FAQ

Voici quelques-unes des questions fréquentes sur 10to8.

Q. Quels sont les types de licence disponibles pour 10to8 ?

Types de licences disponibles pour 10to8 :

À partir de: 0,00 $US/mois

Type de licence: Gratuit, Abonnement

version d'essai gratuite: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel 10to8 ?

Nous n'avons pas d'informations sur les fonctionnalités de 10to8.

Q. Qui utilise 10to8 ?

Utilisateurs habituels du logiciel 10to8 :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, Non Profit, Administration publique, PME

Q. Dans quelles langues 10to8 est-il disponible ?

Langues dans lesquelles 10to8 est disponible :

chinois (simplifié), chinois (traditionnel), danois, néerlandais, anglais, finnois, français, allemand, hongrois, italien, japonais, norvégien, polonais, portugais, russe, espagnol, suédois, turc

Q. Quels sont les types de licence disponibles pour 10to8 ?

Types de licences disponibles pour 10to8:

Gratuit, Abonnement

Q. 10to8 prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par 10to8.

Q. Avec quelles applications 10to8 peut-il s'intégrer ?

Applications s'intégrant à 10to8 :

APIANT, BoomTown, Brand Embassy, Dimelo, HoneyBook, Insightly, Maintenance Care, Stitch Labs, Twitter, Weebly

Q. Quelles sont les ressources d'aide disponibles pour 10to8 ?

Ressources d'aide disponibles pour 10to8 :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo