Workiz

Un choix de premier ordre afin de remporter plus d'offres et d'être payé plus rapidement.

En savoir plus sur Workiz

Workiz (anciennement Send A Job) aide des milliers de professionnels de l'intervention à mener des opérations plus rentables, de meilleure qualité. Serruriers, électriciens, artisans, plombiers : tous utilisent Workiz pour recevoir des paiements plus rapidement, plus de missions et des commentaires cinq étoiles. Suivez tous les aspects de votre entreprise en temps réel, de la planification à la facturation, recevez des paiements, prévenez les vols de la part d'employés, augmentez votre efficacité publicitaire et créez des rapports sur ordinateur, tablette ou mobile. Une équipe vous aidera avec l'installation, pour voir des résultats en quelques jours seulement.


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Workiz ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Workiz

4,5 (204)
VS.
Le plus évalué

À partir de

225,00 $US
mois
15,00 $US
mois

Prix

Version gratuite
Version d'essai gratuite
Version gratuite
Version d'essai gratuite

Fonctionnalités

129
116

Intégrations

11
85

Simplicité d’utilisation

4,5 (204)
4,5 (3 260)

Rapport qualité-prix

4,4 (204)
4,4 (3 260)

Service client

4,5 (204)
4,5 (3 260)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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mHelpDesk

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Avis

Note globale

4,5 /5
(204)
Rapport qualité-prix
4,4/5
Fonctionnalités
4,4/5
Simplicité d'utilisation
4,5/5
Support client
4,5/5

Vous avez déjà Workiz ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 204
Melinda
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Works great for our company

Publié le 18/07/2020

I really like most of the features, I've explored many options for appointment scheduling and...

I really like most of the features, I've explored many options for appointment scheduling and although I do think Workiz is quite expensive, it does get the job done.

Avantages

I like the ease of use as far as inputing the information and the fact it helps locate the specific address with correct spelling. I like the fact it links to maps as well.

Inconvénients

I do not like that on my cell phone I can't look at the schedule while scheduling an appointment, it makes it difficult at time to not double book a time slot. I also don't like it doesn't automatically refresh, if I keep the app open all day and continue to book appointments then I'll most likely be double booking time slots, after each booking I have to close the app to ensure this doesn't occur.

Réponse de Workiz

Hi Melinda, thanks so much for your review! Happy to hear that you enjoy our maps and tracking feature. Our goal is to help our customers be successful and grow, so it's great to hear your feedback about scheduling and the features you would like to have. We'll be sharing this with the team.

Adrian
Note globale
  • Secteur d'activité : Meubles
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

It Helps!

Publié le 26/05/2021

I do love the software. If they can work out those few minor things, then I would say it is the...

I do love the software. If they can work out those few minor things, then I would say it is the perfect software. Overall, I'm pretty satisfied with it.

Avantages

I like the scheduling feature, and sales tracking feature the most. It saves me time.

Inconvénients

The app does not always display the unit number for apartments without having to go through 2 screens to get to it. When your phone lags, it's frustrating. Scrolling through the calendar in the phone app can be challenging. If you scroll past a certain dat, you cannot easily scroll backwards, you have to drop down the calendar to go back to the date.

Alternatives envisagées 

Verizon Connect

Logiciel antérieur 

Jobber

Pourquoi passer à Workiz

They did not offer me a free trial to test it.

Réponse de Workiz

Come for the scheduling, stay for everything else :-)
thanks Adrian!

Liz
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Don’t bother workiz is a bad product and they are scammers

Publié le 04/01/2023

Don’t go with Workiz they are a bunch of scammers. We used it for about 8 months but it was really...

Don’t go with Workiz they are a bunch of scammers. We used it for about 8 months but it was really buggy and for a plumbing company it didn’t have the capability to do what we needed. We weren’t receiving text messages on the free system and we already started getting angry customers so we decided to not go ahead with the paid phone system as we didn’t trust it would work well enough. They proceeded to charge us for it for 6 months and flat out refused to refund us for a service we asked them not to provide and didn’t receive. The customer service is terrible. We would just get completely ignored and still are 6 months later. They said they could only issue a credit but since we cancelled Workiz all together we can’t use the credit so it’s tough luck. Why do we have to pay for their error? We clearly cancelled it and I have shown them the screenshots of all the communication but we are continuing to be ignored. Don’t bother wasting your time with these scammers. Use Housecall Pro instead it’s so much better!

Avantages

The only good thing about Workiz is it was so bad that we cancelled it and now have a really great system to use. Housecall Pro is so much better!

Inconvénients

•Couldn’t search by unit number meaning we had to click through each unit in a building or complex to find what we needed. •The accounting made our lives so much more difficult was a complete joke.•Text message system didn’t work. Communication would get lost causing unhappy customers •Mobile app was extremely buggy, barely useable• Very complicated to have ongoing jobs that you return to with multiple technicians. Needed to create tasks in each job but then they didn’t get all the information. Basically made it more work making it pointless using Workiz in the first place.

Victor
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Really good app!

Publié le 29/10/2020

As single contractor the option of people scheduling online and me getting all the info with...

As single contractor the option of people scheduling online and me getting all the info with calendar and remainders is a game changer. I can be on the road and the system is my “ secretary “.
I think polishing some things will make this application a success for any small to midsize business.

Avantages

Chatbot integration and online booking is my favorite part. Easy to integrate with website and most importantly I can interact live with customer if needed.
Validation of address is another great tool for scheduling new customers, link to gps system (Waze, Maps,Google maps)is a great tool.
System allows you to keep track of tax collections, easy system once you get familiar with.
Credit Card processing is very easy and no issues between accounts (money is always there after the 2 days period).
Invoices via text or email with option to pay online is also a plus.

Inconvénients

It’s a little confusing to process of crediting money previously collected back into a given quote plus in the final invoice “ customer invoice “ the software will account the credit back but will not show it listed for people to see.
The calendar on the chatbot should be highlighted for available slots or takeaway slots already taken.

Alternatives envisagées 

Housecall Pro

Pourquoi passer à Workiz

Chatbot/team response to my questions/ price.

Réponse de Workiz

Thanks Victor for this great reviews. We're working on making the credit card processing much easier. A release is coming in a few weeks.
Thanks for also mentioning the chatbot, we're super proud of it!

Dawn
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Impressed

Publié le 26/05/2021

its been great. I have bumped into a couple issue and became stuck. I text the team and was able to...

its been great. I have bumped into a couple issue and became stuck. I text the team and was able to get the problem solved.

Avantages

I was literally working out of notebooks. I found myself getting lost and loosing potential customers. Scheduling things was a nightmare and very time consuming. With Workiz, I no longer have to have a note book except to take notes. I can keep all my customers in one spot and get to them at the drop of a hat. I can see the schedule and where appointment are and place more work during that day based on what is already going on. I can keep track of dealerships that are being billed and notifiy them when I haven't get a payment in a timely fashion. The communication with my customers is much easier as I can have all forms of communication in their folder. A cusotmer has already told me that we are very organized. That's a good feeling.

Inconvénients

Not much, some fields are a little redundant but I am still learning the ins and outs of what can and can't not be done. it will come with time. OH, it can be slow to upload sometime. but that could be my internet speed.

Alternatives envisagées 

Jobber

Pourquoi passer à Workiz

Time. I hopped on a trail and with in a few days I was doing what I needed to do. I was still exploring Jobber and could get to that point with them.

Réponse de Workiz

Thanks for sharing your story Dawn! We're happy your customers see the value too!

Afficher 5 avis sur 204 Lire tous les avis

Workiz - FAQ

Voici quelques-unes des questions fréquentes sur Workiz.

Types de licences disponibles pour Workiz :

  • À partir de : 225,00 $US/mois
  • Type de licence : Version gratuite, Abonnement
  • Version d’essai gratuite : Disponible

Utilisateurs habituels du logiciel Workiz :

2–10, 11–50, 51–200, 201–500, 501–1 000

Langues dans lesquelles Workiz est disponible :

anglais

Appareils pris en charge par Workiz :

Android (mobile), iPhone (mobile), iPad (mobile)

Applications s'intégrant à Workiz :

Google Calendar, Gusto, Mailchimp, Microsoft Excel, Microsoft Outlook, QuickBooks Online Advanced, Quickbooks Online, Salesforce Platform, Stripe, Zapier, Zoom

Ressources d'aide disponibles pour Workiz :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Workiz.