ClicData

ClicData is very helpful for any business owner whether small or big to create a fantastic business data reports and powerful dashboards. These dashboards are very helpful for the business to make crucial decisions and strategies for their growth. Its user interface is of great help and very easy to use. ClicData enables the user to import the data from several sources easily by just drag and drop it. It is straightforward to create dashboards to analyse the complete data about the business. It is a cross-platform software which means a user can access the panel from different operating systems. ClicData also enables the user to share the dashboards with the team members or other places on the internet. If any data is updated, instead of updating the data, it is automatically updated. Users can easily customise the dashboards instead of using the templates provided. They have provided tutorials also on how to use the software more efficiently.

It will take a while at the beginning for a new user to get familiar with the interface. I have faced some hang issues while using the device. I need more templates for specific projects like data comparison, etc.

My business revolves around providing solutions to my own customers, mostly to streamline aspects such as reporting, mostly in the Logistics and Transport industry. This requires integration with different software solutions and Clicdata allows me to integrate seamlessly with other 3rd party softeware. The support team are extremely efficient and there has been no issue to integrate any of the 3rd party software at any stage.

Transforming data, in order to further streamline the output, is simple and easy and the drag and drop functionality and testing of queries makes it easy for non-developers to perform several functions without assistance.

Building dashboards are also extremely easy with a drag and drop function to easily create draft graphs, tables, etc. Streamlining your drafts are also simple and easy with functions available to filter and sort data without too much query writing to get to the applicable output. Further covers the Q&A section most of that what you are looking for and you can build what you want out of this information without having to involve their support team often. This in itself allows you to get to publishing dashboards far more rapidly as would be the case with other BI Products that can be a bit more complex in this regard.

Lastly, I found the way that Clicdata allows you to do the Dashboard layout very useful and simple and that it allows for a very simple yet pleasing on the eye output once you have completed your dashboards.

There is not an aspect that I dislike in the software other than missing a couple of features that I have used in other solutions before. One feature, forecasting, is currently not available in Clicdata and is something that I used a lot in the past and that was popular with my customers.

Also, and I understand that this is more complex, I miss utilising a prediction model in conjunction with Business Intelligence visualisation. I utilise this in my business solutions to my customers and would prefer to use one solution in stead of two different solution.

I loved the fact that I was able to get up and running with the product very easily. The few questions I had were covered by the onboarding. My initial feelings about the product were great, if it weren't for the fact that our business wasn't ready for this tool, I would have renewed.

Customer Service and Billing. Just try to get in touch with someone about canceling your subscription and there is no one around to answer your questions/talk to. Then they automatically renew, even though you have been trying to cancel. When they finally cancelled my service, they refused to respond to my inquiries regarding refunding me the auto renewed subscription that I was actively trying to cancel.