MyVR

MyVR

Vacation rental management software for PMs and owners.

4.8/5 (40 avis)

MyVR - Présentation

Simplifying vacation rental management. MyVR offers property managers and owners all the operational tools they need to run their vacation rental business in one centralized dashboard. The software enables users to spend less time managing the day-to-day operations of their business and more time growing it. Ideal for property managers and owners with more than 5 properties.

MyVR’s direct connections with all major listing channels allows users to seamlessly advertise and manage their properties across more than 70 premium listing sites including Airbnb, Expedia, TripAdvisor, Booking.com and HomeAway. Users can manage bookings and payments, communicate with guests and respond to inquiries, automatically sync their availability calendars (eliminating double-bookings), schedule cleaners and maintenance and much more through the MyVR platform. The software allows users to create auto-responses as well as an unlimited amount of response templates for common questions through the centralized inbox so property managers and owners can work smarter and not harder.

In addition to that, MyVR users can build their own high-converting channel and brand through the custom website builder. With the drag-and-drop editor, no technical knowledge is required to create a beautiful website. No matter if you have 5 properties or 500, MyVR offers a variety of customizable templates to choose from. Upload photos, promote local events/deals, display the availability of your properties and more through MyVR’s website builder. All websites are fully responsive, built with the latest technologies, are SEO optimized and allow for third-party integrations.

Request a free demo today.

Prix

À partir de
13,50 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Australie, Canada, Europe, Amérique latine, Mexique, Royaume-Uni, États-Unis

Langues

anglais

MyVR - Avis

Note globale
4.8/5
98% d'avis positifs
37
Excellent
2
Très bien
0
Moyen
0
Médiocre
1
Mauvais
Jenny O.
Traduire avec Google Translate

Invaluable Business Partner

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 30/05/2019
Provenance de l'avis : Capterra

I used to be overwhelmed managing 2-3 properties. Now I have 11 and am still growing, but I couldn't do it without MyVR.

Avantages

Their support is 6 stars out of 5
Their growth is driven by customer needs - they listen, ask why, and work with their clients to develop on target solutions.
Their systems and processes are simple and easy to use.

Inconvénients

I wish they could grow faster. They need a strong link to the accounting softwares. They're developing it, but it's not ready yet.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Vivin V.
Traduire avec Google Translate

Wonderful experience working with MyVR

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 20/12/2018
Provenance de l'avis : Capterra

We are now into our 3rd year with MyVR. It was a big switch for us - moving from Kigo to MyVr - and we haven't regretted it one bit. MyVR is extremely simple to handle though its got powerful features. Its a one stop shop for all our Property management needs - right form guest handling to charging of their cards to the automated emails. All wonderfully packaged in one software,

Avantages

The features of the software, flexibility of the staff, high response time, and the ability of the staff to listen to end user for suggestions.
Right from the CEO to the customer support - they have always listened to us.
Our account manager has been great to work with.

Inconvénients

Analytics and Reporting options. Though the staff has always listened to our suggestions for better analytics and also helped us generate whatever report we wanted. Its not really a big deal in the larger scheme of things. Just a nice to have feature.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Bethany S.
Traduire avec Google Translate

Absolutely my favorite way to manage our vacation rentals

Publié le 20/01/2016
Provenance de l'avis : Capterra

First of all, I love how clean, and aesthetic MyVR's user interface is. It sounds superficial, but If I have to look at this software every day, sometimes for hours in a day while I am working, I would rather it not hurt my eyes! MyVR doesn't. It's beautiful, simple, and pleasant to work in.

It's also surprisingly user friendly. True, as MyVR adds more features the software does become more complicated, and sometimes I can't find a certain feature until I ask support, but these features are not buried within hidden recesses of the software. When using MyVR I feel like everything is at my fingertips - I can find the features I need, and I can use them with very little difficulty.

I especially love the website building features. MyVR offers a great blend of structure and flexibility, giving me lots of options for customizing our website, while still providing enough boundaries that I don't wreck our site with my limited knowledge of html, css, or other website intricacies. The drag and drop web builder makes it super easy to build a beautiful site, but I still have the power to create and change redirects, customize my SEO, and insert custom html. I love it. And did I mention the interface is pleasant to look at? Yeah, I love that.

I don't use the reservations and lead management side of MyVR as much, so I am not as familiar with those parts of the software, but as far as listing properties and building a website, I love it. I'm looking forward to exploring more of their integration options to possibly push our property data out to Flipkey.

MyVR is not 100% perfect - no software is - and it does have some limitations, but one of the things that I love about MyVR is that they are constantly adding new features, fixing bugs, and figuring out better ways to do things. When I contact MyVR support I know that I will either get help, or that their tech people will work on fixing the bug I found. I feel like, in working with MyVR, I am working with real people, people who care about their product and who honestly want me to like it rather than forcing us into some strange and convoluted software system.

Good job MyVR.

Note détaillée

Simplicité d'utilisation
Support client

Cindy N.
Traduire avec Google Translate

MyVR offered everything I was looking for and more

Publié le 13/01/2016
Provenance de l'avis : Capterra

As a first time vacation rental owner I have been able to build a successful business with the resources MyVR provides me. Not only do I have a professional website, but I can accept credit card payments and keep track of all my reservations too. The best part is how quickly I was able to get my vacation rental business up and running.

It's definitely NOT a one size fits all, though. I have the ability to customize my settings according to my preferences. MyVR has a several different options including the ability to take online payments, send out auto-responders with my own email templates, add attachments to emails, as well as integrate my website with Homeway/VRBO and Flipkey. Since my website is integrated with those websites, I don't have to maintain those listings. My calendar, photos and property description automatically sync with both sites.

The website design process was super easy, but the results are amazing! I was able to modify my template design with several drag and drop options. This enabled me to add videos and other features to make my website stand out. I also love that it is mobile friendly too. I was not impressed with many of the competitors' options. None of them had the awe factor that I was able to get with MyVR. I also loved that I was able to build a Facebook page for my rental business very quickly and easily with a just a few clicks.

The calendar feature gives me a quick glance at my reservations and availability, plus I have the option to see my inquiries too. This has been helpful when I need to follow-up with potential renters. When I receive an inquiry, I can quickly generate a quote along with a payment link and a copy of my rental agreement. I also added on an instant quote feature to my website so renters can obtain a quick estimate, too.

I did some lengthy research before I made my decision and it was quite apparent to me that MyVR stood out. They offer everything I need to successfully market and manage my vacation rental. I've been with MyVR for a year now, and I have to say I'm very happy with my decision.

Note détaillée

Simplicité d'utilisation
Support client

Utilisateur vérifié
Traduire avec Google Translate

Nightmare! OVER BOOKINGS, DOUBLE CHARGING ME, POOR SUPPORT, INEFFECTIVE TRAINING

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 22/02/2018
Provenance de l'avis : Capterra

None! Wasted countless hours and caused a great deal of stress. I should bill them for my wasted time.

Avantages

It sounded good before I actually started using it. It has all the features we need. All the channels, automation, website, calendar sync.

Inconvénients

- SLOW CALENDAR SYNC - They told me the calendar sync was instant. That's true but only coming from Airbnb. I blocked off dates in MyVR and 40 minutes later got an Airbnb booking for those dates. Then they admitted that it take 45 minutes to sync from MyVR to Airbnb. I was double booked right away.

- I paid for their training package which took a lot longer then expected to complete. Several months in fact. During this time, they were also charging the monthly cost for use of the service that I wasn't even using yet. Eventually they refunded this portion but only after several requests.

- Support slow and often useless. There is no way to talk to a human. I sent several emails asking for help with double bookings and they would not call me. It took them several days to respond and they asked clarifying questions that only proved they didn't even read my email and had no idea what the problem was.

- Pricey training is a joke. It was sold to me as a one-on-one coaching to get me set up quickly. Basically instead of watching generic videos that may or may not apply to your situation, it is a live person running through generic videos and training that may or not apply to you. They also sent me outdated instructions that got me lost. Total waste of countless hours. Finally I insisted the last part of training be done over a zoom online meeting, which i initiated. It was great. Why not do that in the first place then?!

Traduire avec Google Translate

Réponse de MyVR

We hold ourselves to a high standard, so we apologize again that your experience wasn't positive. While we've onboarded thousands of properties successfully, we regret that yours was not. It may be small consolation for you, but we will strive to learn from this and do better.

The root cause of many of your struggles seems to be that we allowed you to continue using the product without training after you had to cancel your second session. Our product is designed for ease of use, but training rapidly accelerates familiarity with the software. Based on your feedback, we'll revisit our processes to ensure we are setting up customers for success.

We do feel it is important to clarify a few things:

1) Our product does offer real-time syncing. You were using iCal (not recommended) and not our full 2-way integration.

2) We do offer property managers several hours of live training, not generic videos. This 1:1 time with a live trainer gives customers ample time to ask questions.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

0.0/10

MyVR - Prix

À partir de
13,50 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Pricing starts with the Basic Plan at $13.50 per property per month for users with 5 or fewer properties. The monthly price per property decreases as you add additional properties.

$999 one-time set-up fee for the 5 properties and below level includes 4 hours of 1:1 training.

3 different plans available: Basic, Plus and Professional plans. The professional plan includes the full suite of features.

Check myvr.com/pricing to view specific details about what is included in each plan and calculate how much you would spend based on the amount of properties under your management.

MyVR - Fonctionnalités

  • API
  • Gestion des calendriers
  • Gestion des réservations
  • Traitement des cartes de crédit

  • Facturation
  • Gestion de la disponibilité
  • Gestion des canaux
  • Gestion des factures
  • Gestion des prix
  • Gestion des remises
  • Gestion des réservations
  • Gestion des taux de facturation
  • Gestion multicanal
  • Intégration de tiers
  • Intégration des réservations en ligne
  • Notifications automatiques
  • Paiements électroniques
  • Rapports et statistiques
  • Réservation de chambres
  • Tableau de bord d'activités

Plus d'informations sur MyVR

MyVR - Principales fonctionnalités

  • Automated check-in/check-out emails
  • Automated quotes
  • Centralized calendar mangement
  • Centralized inbox
  • Credit card processing
  • Custom domains
  • Customer histories
  • Customizable response templates
  • Customizable website templates
  • Drag-and-drop website editor
  • External site listing management
  • Google Analytics integration
  • Inquiry auto-responders
  • International card payments
  • Multiple currency support
  • Multiple quote support
  • On-page SEO tools
  • Online bookings
  • Online rental agreements
  • Renter screening
  • Single-and multi-property websites

Avantages

Full, direct connections to more than 70 top vacation rental listing sites including Airbnb, Expedia, TripAdvisor, Expedia and HomeAway. Automatically list your property on as many channels as you want.

Automatic calendar sync with all listing sites being managed through MyVR to display property availability across channels to potential guests and eliminate the possibility of double-bookings.

Centralized communication inbox to manage guest communication, inquiries and tasks. You can also set up auto-responders and use an unlimited amount of response templates to quickly answer common questions and save time.

Online booking management enables users to manage bookings and accept payments online. Including major credit and debit cards.

Schedule cleaning and maintenance of your property or properties and manage associated tasks through MyVR. Synchronize cleaning services with your booking calendar and delegate the right job to the right people.

Build your own high-converting channel and brand through the website builder. Variety of templates to choose from. No technical experience required (drag-and-drop editor). Scalable to however many properties under management.

Feature rich set of APIs that make it easy to interact with your MyVR account complete with documentation. Openness of the software is a main priority of the business.

Powerful multi-channel analytics and reporting.

Robust workflow automation features.

MyVR - FAQ

Voici quelques-unes des questions fréquentes sur MyVR.

Q. Quels sont les types de licence disponibles pour MyVR ?

Types de licences disponibles pour MyVR :

À partir de: 13,50 $US/mois

Type de licence: Abonnement

version d'essai gratuite: Non disponible

Pricing starts with the Basic Plan at $13.50 per property per month for users with 5 or fewer properties. The monthly price per property decreases as you add additional properties.

$999 one-time set-up fee for the 5 properties and below level includes 4 hours of 1:1 training.

3 different plans available: Basic, Plus and Professional plans. The professional plan includes the full suite of features.

Check myvr.com/pricing to view specific details about what is included in each plan and calculate how much you would spend based on the amount of properties under your management.

Q. Quelles sont les principales fonctionnalités du logiciel MyVR ?

Fonctionnalités du logiciel MyVR :

  • Automated check-in/check-out emails
  • Automated quotes
  • Centralized calendar mangement
  • Centralized inbox
  • Credit card processing
  • Custom domains
  • Customer histories
  • Customizable response templates
  • Customizable website templates
  • Drag-and-drop website editor
  • External site listing management
  • Google Analytics integration
  • Inquiry auto-responders
  • International card payments
  • Multiple currency support
  • Multiple quote support
  • On-page SEO tools
  • Online bookings
  • Online rental agreements
  • Renter screening
  • Single-and multi-property websites

Q. Qui utilise MyVR ?

Utilisateurs habituels du logiciel MyVR :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues MyVR est-il disponible ?

Langues dans lesquelles MyVR est disponible :

anglais

Q. Quels sont les types de licence disponibles pour MyVR ?

Types de licences disponibles pour MyVR:

Abonnement

Q. MyVR prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par MyVR.

Q. Avec quelles applications MyVR peut-il s'intégrer ?

Applications s'intégrant à MyVR :

Beyond Pricing, Google Analytics, Mailchimp, PriceLabs, Properly, Properly, Stripe, Zapier

Q. Quelles sont les ressources d'aide disponibles pour MyVR ?

Ressources d'aide disponibles pour MyVR :

FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo

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